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Added 9 mins ago
T
Analyste De Solutions / Solutions Analyst
TEKsystems
Longueuil, QC
- $70 to $80 CAD / hour
- Contract
…Il participe tout autant aux projets de lorganisation quaux opérations des centres de contacts client. Le profil rechercher doit avoir une majeure en analyse de besoin, mais pourrait être…
Added 40 mins ago
M
Winter Co-op 2027 - Accounting Analyst
Manulife
Montreal, QC
- Full-time
Are you on the path to earning your CPA designation? Our Accounting Analyst Co-op at our Montreal office offers hands-on experience and a direct pathway to the CPA Stage Experience Program.…
Added 1 hour ago
I
Security Analyst
IBM
Ottawa, ON
- $147,050 to $190,300 CAD / year
- Full-time
…technical support for cloud-based solutions, ensuring seamless operations across various applications, DevOps, middleware, security, and infrastructure components. You will play a critical…
Added 1 hour ago
UI
Junior Business Analyst
Util-Assist Inc.
Newmarket, ON
- Full-time
We are seeking a skilled Junior Business Analyst to join our growing Consulting team! This role is ideal for an early-career professional who enjoys solving problems, working with clients,…
Added 2 hours ago
AM
Customs & Trade Compliance Analyst
Array Marketing
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Customs & Trade Compliance Analyst. to support compliant, accurate, and efficient import and export activity across our North American and global shipment lanes. As our new Customs…
Added 2 hours ago
E
Secure Infrastructure Analyst
EllisDon
Mississauga, ON
- Full-time
You as a 'Secure Infrastructure Analyst' will:
Added 2 hours ago
E
Finance Analyst
EllisDon
AB · Mississauga, ON
- Full-time
Support the Area Accountant or Finance Manager by taking responsibility for the month-end close activities for Canadian and Ireland operations
Added 2 hours ago
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Senior Infrastructure Analyst
EllisDon
Mississauga, ON
- Full-time
The Senior Infrastructure Analyst is responsible for designing, implementing, modernizing, and supporting enterprise infrastructure across hybrid environments, including on-premises data…
Added 2 hours ago
Mobile Application Store Analyst
Government of Alberta
AB
…ministry programs through the planning, development, delivery and operations of user-centered common platform services. The branch builds and develops common platforms and data services…
Added 2 hours ago
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Sales & Pricing Analyst - Brampton, ON
Victaulic
Brampton, ON · Toronto, ON · Ontario - Toronto
- Full-time
This role sits at the intersection of Sales, Finance, and Revenue Operations, providing the analytical insight that drives pricing strategy, sales performance, and business profitability.…
Added 3 hours ago
EN
Senior Eddy Current Analyst
Echo NDE
Fort Saskatchewan, AB
- Full-time
Echo NDE is seeking a Senior Eddy Current Analyst to support upcoming projects. This is an opportunity to apply your technical expertise in ECT data analysis and interpretation while…
Added 3 hours ago
AC
Project Controls Risk Analyst
Accenture Construct
Toronto, ON
- Full-time
Has sufficient experience to be able to provide meaningful input into developing risk mitigation strategies (has to have practical operations knowledge to make substantial impact)
Added 3 hours ago
SG
Senior Product Solutions Analyst
Scotia Global Asset Management
Toronto, ON
- Full-time
The Senior Product Solutions Analyst will play a key role in transforming how business teams across Scotia Global Asset Management (SGAM) operate by introducing AI-powered technologies and…
Added 3 hours ago
C
Infrastructure DevOps Analyst
Citi
Mississauga, ON
- Full-time
Collaboration & Mentorship: Foster cross-functional coordination with development, infrastructure, and operations teams. Serve as an advisor and coach to less experienced analysts, and act…
Added 3 hours ago
M
Sr. Analyst, Source to Pay Operations
Manulife
Toronto, ON
- Full-time
The Sr. Analyst, Source to Pay (S2P) Operations is responsible for providing day to day operational support across the S2P lifecycle to ensure a smooth and efficient experience for end…
Added 3 hours ago
Analyst Meter Data Management
Independent Electricity System Operator
Canada
Added 3 hours ago
CI
Analyst, Strategy, Risk & Operations, Capital Markets & Factor Investing (12-Month Contract)
CPP Investments | Investissements RPC
Toronto, ON
- Full-time
As Analyst, Strategy, Risk & Operations (SRO), you will support Capital Markets and Factor Investing’s (CMF) operational-readiness agenda, working at the intersection of investment…
Added 3 hours ago
CI
Analyst, Private & Alternative Asset Operations (12-month contract)
CPP Investments | Investissements RPC
Toronto, ON
- Full-time
The Real Assets and Private Investment Operations team supports CPP Investments’ global private markets strategy, partnering with investment professionals across Private Equity,…
Added 3 hours ago
CI
Analyst, External Funds Operations
CPP Investments | Investissements RPC
Toronto, ON
- Full-time
As an Analyst, External Funds Operations, you will support the operational management of External Portfolio Management investments across hedge funds, co-investments, and managed account…
Added 4 hours ago
C
Sr. Quantitative Analyst, Quantitative Risk Modeling
CIBC
Toronto, ON
- Full-time
…consultation. Reporting to the Sr. Manager, the Sr. Quantitative Analyst will use tools such as Databricks, Python, SAS, and other modelling software, to execute the performance monitoring…
Added 4 hours ago
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Senior Analyst, Finance
Brookfield
Toronto, ON
- Full-time
The Real Estate Corporate Operations (Corporate) team brings together specialists across functions including finance, human resources, technology, and other shared services that support…
Added 4 hours ago
B
Senior Analyst, Finance
Brookfield
Toronto, ON
- Full-time
The Real Estate Corporate Operations (Corporate) team brings together specialists across functions including finance, human resources, technology, and other shared services that support…
Added 4 hours ago
C
Product Support Analyst - Bilingual (English & French)
CMiC
Toronto, ON
- Full-time
Founded in 1974, CMiC today delivers comprehensive and advanced enterprise and field operations solutions, purpose-built for construction and capital projects companies. CMiC’s powerful…
Added 4 hours ago
A
Business Development Analyst (Minerals & Metals)
Ausenco
Toronto, ON
- Full-time
…Delivering innovative, value-add consulting, project delivery, asset operations and maintenance solutions is what we do. From 26 offices in 15 countries, with projects in over 80 locations…
Added 4 hours ago
C
Securities Lending Operations Analyst
Collabera
Toronto, ON
- $30 to $32 CAD / hour
- Contract
We are seeking a Securities Lending Operations Analyst to work with a dynamic team processing transactions within our Securities Lending Operations team. The role requires close…

Uniqlo Canada

E-Commerce & Logistics Analyst

Toronto, ON, Canada

$84,000 to $87,000 CAD / year · Full-time

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Job details

Pay: $84,000 to $87,000 CAD / year
Job type: Full-time
Experience: 2-4 years of experience in e-commerce, customer insights, logistics/operations analytics, business analytics, or a related field.
Posting language: English
Posted: Oct 5, 2026

Original job description

Job Title: E-Commerce & Logistics Analyst

Location: Toronto, ON

https://www.uniqlo.com/ca/en/ 

https://www.fastretailing.com/employment/en/ 

UNIQLO is a leading brand of the Fast Retailing Group, one of the largest apparel retailers in the world. UNIQLO respects the individuality and lifestyle of all customers and takes pride in creating high-quality, long-lasting, innovative clothing at an affordable price. 

Position Overview:

Reporting directly to the Project Manager and Logistics Specialist, the E-Commerce & Logistics Analyst plays a pivotal role within our logistics team. In this position, you will champion the voice of the customer by analyzing feedback and delivery data to uncover trends, identify pain points, and recommend solutions that enhance the e-commerce delivery experience. Your expertise will be essential in developing and implementing robust processes to monitor, report, and track issue parcels across our logistics network. You will also leverage your strong analytical skills and customer-centric mindset to inform decisions, collaborate closely with cross-functional stakeholders, and deliver actionable insights that drive continuous improvement and operational excellence.

Key Responsibilities:

Conduct detailed weekly Voice of the Customer (VOC) reviews for E-Commerce Logistics, including comprehensive analysis of customer contacts and feedback.

Perform weekly reviews of top contact drivers in each market, identify trends, and follow up with carriers or third-party logistics providers (3PL) as needed.

Track and analyze recurring issues, including fraud and carrier trends, and determine appropriate next steps for resolution.

Manage exception cases by identifying parcels stalled within the network and coordinating with carriers or 3PLs to resolve delivery issues.

Oversee Lost In Transit (LIT) tracking, monitor LIT parcels in relation to carrier claims, and ensure appropriate refunds are processed.

Monitor and track return shipments, identifying delayed returns and expediting delivery to the warehouse.

Produce delivery lead time reports, investigating edge case “late” parcels, determining root causes, and resolving issues in collaboration with carriers or 3PLs.

Carry out ad-hoc VOC investigations and follow up on customer complaints to ensure timely resolution.

Conduct ad-hoc visits to carrier and/or warehouse operations to gain insights and recommend quality improvements.

What You Bring:

Bachelor’s degree in Business, Communications, Mathematics, or a related field.

2-4 years of experience in e-commerce, customer insights, logistics/operations analytics, business analytics, or a related field.

A passion for our brand, with a strong understanding of retail, e-commerce, and general consumer buying behavior.

Excellent verbal, written, and interpersonal communication skills in English.

Ability to collaborate effectively with colleagues and external partners at all levels.

Accountability for managing your own workload, with a results-driven mindset and a track record of meeting objectives and KPIs.

Strong multitasking skills and the ability to thrive in a fast-paced, team-oriented environment.

Experience with progress monitoring and reporting.

An analytical approach to problem-solving.

Proficiency in Microsoft Office and Google Workspace, especially Google Sheets, with a willingness to learn new digital tools and skills.

High levels of numeracy, accuracy, and attention to detail, along with excellent grammar and spelling.

What We Offer:

Competitive salary, performance bonus, and comprehensive benefits package.

High-visibility role with collaboration across global and regional executive teams.

Career growth in a company that values ambition, innovation, integrity, and performance.

A results-driven, entrepreneurial culture where your decisions drive real business impact.

Work in a modern office that is easily accessible by public transportation.

Please note: All job postings at UNIQLO Canada Inc. are for existing vacancies within our organization. This is a fixed-term, 1-year contract role. The successful candidate must be available to work full-time, Monday to Friday, for the duration of the contract.

Annual Salary:  $84,000 – $87,000 CAD

The salary range is based on several factors, including but not limited to overall experience, relevant experience, education level, certifications, applicable skills and expertise, and the position location. 

AI Usage: As part of our recruitment process, we may use technology-assisted tools, including automated systems, to support the review and assessment of applications. These tools do not make final decisions. All decisions related to screening, interviewing, and selection are made by our Talent Acquisition and hiring teams.

UNIQLO Canada is an equal opportunity employer. As an equal opportunity employer, UNIQLO Canada Inc. does not discriminate against applicants or employees because of race, ancestry, colour, religion, sex, sexual orientation, place of origin, criminal conviction, family status, gender identity or expression, Indigenous identity, marital status, mental disability, physical disability, political belief, source of income or because of any other status or condition protected by applicable law. 

We sincerely appreciate the interest and enthusiasm of all applicants. While every application is carefully reviewed, only candidates whose qualifications closely match the position requirements will be contacted.

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More about this job

Responsibilities

The E-Commerce & Logistics Analyst will analyze customer feedback and delivery data to identify trends and resolve logistics issues. They will collaborate with cross-functional teams and carriers to improve the e-commerce delivery experience and operational efficiency.

Requirements

Candidates must have a bachelor's degree and 2-4 years of experience in e-commerce, logistics, or business analytics. Strong analytical skills, proficiency in Google Sheets, and excellent communication abilities are required for this role.

Skills

Logistics analytics
E-commerce
Data analysis
Customer insights
Process improvement
Supply chain management
Google Sheets
Microsoft Office
Reporting
Problem-solving
Communication
Stakeholder management
KPI tracking
Operational excellence
Fraud analysis

Benefits

Competitive salary
Performance bonus

Visa sponsorship

Not detected in the job text

Keywords

E-commerce
Logistics
Analytics
Voice of the Customer
VOC
Supply Chain
Carrier Management
3PL
Lost In Transit
Data Analysis
Reporting
Google Workspace
Microsoft Office
KPIs
Operational Excellence
Customer Experience
Retail
Business Analytics
Process Improvement
Fraud Detection

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