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Added 1 min ago
AG
Social Media Specialist - Call It Spring
ALDO Group
Montreal, QC
- Full-time
Reporting to the Senior Social Media Manager, the Social Media Specialist is deeply immersed in social, fashion, and Gen‑Z culture, using that awareness to ensure daily execution is highly…
Added 1 min ago
J
Manager of Projects (MOP)
Jacobs
AB · Edmonton, AB
- $168,600 to $221,325 USD / year
- Full-time
…infrastructure needs of data centers and private developers. As Manager of Projects (MOP), you will lead a portfolio of projects and serve as a key liaison with Advanced Facilities (AF),…
Added 1 min ago
BB
Sales Estimator / Project Manager
Burnaby Blacktop Ltd.
Burnaby, BC
- Full-time
Burnaby Blacktop Ltd. is seeking a motivated Sales Estimator / Project Manager to generate new business, prepare estimates, and manage projects from award through completion. This role is…
Added 1 min ago
CC
PROJECT MANAGER
Conwest Contracting
Vancouver, BC
- Full-time
Works directly with CWC Executive Management team, Operations Manager, Equipment Manager, Estimators and Project Management teams, Site Superintendents, Foremen and Accounting and Finance…
Added 1 min ago
SN
Clinical Resource Manager
S&R Nursing Homes
Sarnia, ON
- Full-time
The Clinical Resources Manager will support clinical leaders to manage and assist the clinical staffing functions of the direct care services at the Home. The Clinical Resources Manager is…
Added 1 min ago
LC
Manager - Economic Development
Leduc County
Nisku, AB
- Full-time
Leduc County is looking for an experienced and highly motivated Manager – Economic Development to join our team. Reporting to the General Manager – Development and Community Services, this…
Added 1 min ago
KM
Medical Office Assistant
Kinesis Medical Centre
Calgary, AB
- Full-time
Supporting safe and reliable clinic operations
Added 1 min ago
D
Maintenance Technician
Dexterra
Fort McMurray, AB
- Full-time
Reporting to the Maintenance Supervisor/Site Manager, the Maintenance Technician is responsible for the upkeep, repair, and troubleshooting of kitchen appliances, plumbing, electrical…
Added 1 min ago
G
GUCCI Manager of Client Engagement, Canada
Gucci
Toronto, ON
- Full-time
The Manager of Client Engagement, Canada, will lead planning and implementation of retail client development strategies across directly operated stores (DOS) and outlet locations that drive…
Added 1 min ago
A
Maintenance Technician
ALS
Sudbury, ON · Greater Sudbury, ON
- Full-time
Maintenance, repair and troubleshoot of prep laboratory equipment; provides reports to Manager;
Added 1 min ago
CO
Distribution and Collection Operator(s)
City of Greater Sudbury
Sudbury, ON · Greater Sudbury, ON
- Full-time
Experience in water/wastewater operations (minimum one year for operator level; less experience considered an asset for entry levels).
Added 1 min ago
TH
Lot Attendant
The Humberview Group
Orangeville, ON
- Full-time
Lot Attendants play a key role in the daily operations of the Sales Department. They help manage the flow of inventory by organizing and positioning vehicles efficiently across the lot,…
Added 1 min ago
V
Commercial Contracts Manager
Veolia
Oakville, ON
- Full-time
The Commercial Contracts Manager will be responsible for providing world class support from
Added 1 min ago
RH
Corporate Account Manager
Robert Half
BC · Fraser Valley, BC
- Full-time
We are partnering with a leading, global industrial manufacturer to support their search for a Corporate Account Manager to represent their business across British Columbia, with a primary…
Added 1 min ago
SN
Clinical Resource Manager
S&R Nursing Homes
London, ON
- Full-time
The Clinical Resources Manager will support clinical leaders to manage and assist the clinical staffing functions of the direct care services at the Home. The Clinical Resources Manager is…
Added 1 min ago
SG
Manager, Electrical Maintenance & Reliability
Stephano Group Ltd.
Toronto, ON · Etobicoke, ON
- Full-time
We are seeking a skilled Maintenance Manager to join our team. The Maintenance Manager is responsible for overseeing maintenance operations, ensuring equipment reliability, and fostering a…
Added 1 min ago
CC
Sales Representative- Permanent Full-Time - (Supply Chain and Logistics B2B) - British Columbia
Chit Chats
Vancouver, BC
- Full-time
Work with Sales Manager, Data, Product, and Operations to support more complex pricing or service-fit questions.
Added 1 min ago
JH
Manager, Workforce Development
John Howard Society of Victoria
Victoria, BC
- Full-time
We is seeking a passionate, results-driven, and innovative Manager, Workforce Development to provide operational leadership and performance oversight for JHS employment and workforce…
Added 1 min ago
DW
Regional Sales Manager - Winnipeg
Durabuilt Windows & Doors
Winnipeg, MB
- Full-time
…branch. As the Branch Sales Leader, you will oversee day-to-day operations and lead a dedicated team of 8–10 direct reports. You will be a pivotal member of our leadership team, championing…
Added 1 min ago
NC
DC Operations Manager
NAPA Canada
Winnipeg, MB
- Full-time
The DC Operations Manager is responsible for achieving Distribution Center objectives such as: gross margins, FTE, expense control and customer service levels. They will coordinate the…
Added 2 mins ago
Yard Shipper/Receiver
UFA Co-operative Ltd.
Camrose, AB
Reporting to the Yard Manager, the Yard Shipper / Receiver is responsible to efficiently, effectively and accurately receive products into the designated UFA location; place in appropriate…
Added 2 mins ago
Supervisor, Operations Relief
Canada Post - Postes Canada
Richmond, BC
On a relief basis, supervises the mail delivery and mail processing operations within a Local Area. This includes the activities of letter carriers, RSMC’s and CUS assigned to deliver the…
Added 2 mins ago
Warehouse Associate
Sonepar
Edmonton, AB
In-depth process and product training provided by a mentored approach, product knowledge sessions hosted by the Product Manager and lunch and learn meetings.
Added 2 mins ago
Production Manager
Cintas
Edmonton, AB
Cintas is seeking a Production Manager. The Rental Production Manager is responsible for creating a high performing operational environment with a team that is focused, motivated, and…
Added 2 mins ago
B
Manager, Architecture & Design (Enterprise Architect)
BDO
AB · Winnipeg, MB · Halifax, NS · Calgary, AB
- Full-time
The Manager, Architecture & Design leads the enterprise and solution architecture function, aligning technology decisions with business strategy. This role sets architecture direction and…

Uniqlo Canada

E-Commerce & Logistics Analyst

Toronto, ON, Canada

$84,000 to $87,000 CAD / year · Full-time

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Applications open in a new tab.

Job details

Pay: $84,000 to $87,000 CAD / year
Job type: Full-time
Experience: 2-4 years of experience in e-commerce, customer insights, logistics/operations analytics, business analytics, or a related field.
Posting language: English
Posted: Oct 5, 2026

Original job description

Job Title: E-Commerce & Logistics Analyst

Location: Toronto, ON

https://www.uniqlo.com/ca/en/ 

https://www.fastretailing.com/employment/en/ 

UNIQLO is a leading brand of the Fast Retailing Group, one of the largest apparel retailers in the world. UNIQLO respects the individuality and lifestyle of all customers and takes pride in creating high-quality, long-lasting, innovative clothing at an affordable price. 

Position Overview:

Reporting directly to the Project Manager and Logistics Specialist, the E-Commerce & Logistics Analyst plays a pivotal role within our logistics team. In this position, you will champion the voice of the customer by analyzing feedback and delivery data to uncover trends, identify pain points, and recommend solutions that enhance the e-commerce delivery experience. Your expertise will be essential in developing and implementing robust processes to monitor, report, and track issue parcels across our logistics network. You will also leverage your strong analytical skills and customer-centric mindset to inform decisions, collaborate closely with cross-functional stakeholders, and deliver actionable insights that drive continuous improvement and operational excellence.

Key Responsibilities:

Conduct detailed weekly Voice of the Customer (VOC) reviews for E-Commerce Logistics, including comprehensive analysis of customer contacts and feedback.

Perform weekly reviews of top contact drivers in each market, identify trends, and follow up with carriers or third-party logistics providers (3PL) as needed.

Track and analyze recurring issues, including fraud and carrier trends, and determine appropriate next steps for resolution.

Manage exception cases by identifying parcels stalled within the network and coordinating with carriers or 3PLs to resolve delivery issues.

Oversee Lost In Transit (LIT) tracking, monitor LIT parcels in relation to carrier claims, and ensure appropriate refunds are processed.

Monitor and track return shipments, identifying delayed returns and expediting delivery to the warehouse.

Produce delivery lead time reports, investigating edge case “late” parcels, determining root causes, and resolving issues in collaboration with carriers or 3PLs.

Carry out ad-hoc VOC investigations and follow up on customer complaints to ensure timely resolution.

Conduct ad-hoc visits to carrier and/or warehouse operations to gain insights and recommend quality improvements.

What You Bring:

Bachelor’s degree in Business, Communications, Mathematics, or a related field.

2-4 years of experience in e-commerce, customer insights, logistics/operations analytics, business analytics, or a related field.

A passion for our brand, with a strong understanding of retail, e-commerce, and general consumer buying behavior.

Excellent verbal, written, and interpersonal communication skills in English.

Ability to collaborate effectively with colleagues and external partners at all levels.

Accountability for managing your own workload, with a results-driven mindset and a track record of meeting objectives and KPIs.

Strong multitasking skills and the ability to thrive in a fast-paced, team-oriented environment.

Experience with progress monitoring and reporting.

An analytical approach to problem-solving.

Proficiency in Microsoft Office and Google Workspace, especially Google Sheets, with a willingness to learn new digital tools and skills.

High levels of numeracy, accuracy, and attention to detail, along with excellent grammar and spelling.

What We Offer:

Competitive salary, performance bonus, and comprehensive benefits package.

High-visibility role with collaboration across global and regional executive teams.

Career growth in a company that values ambition, innovation, integrity, and performance.

A results-driven, entrepreneurial culture where your decisions drive real business impact.

Work in a modern office that is easily accessible by public transportation.

Please note: All job postings at UNIQLO Canada Inc. are for existing vacancies within our organization. This is a fixed-term, 1-year contract role. The successful candidate must be available to work full-time, Monday to Friday, for the duration of the contract.

Annual Salary:  $84,000 – $87,000 CAD

The salary range is based on several factors, including but not limited to overall experience, relevant experience, education level, certifications, applicable skills and expertise, and the position location. 

AI Usage: As part of our recruitment process, we may use technology-assisted tools, including automated systems, to support the review and assessment of applications. These tools do not make final decisions. All decisions related to screening, interviewing, and selection are made by our Talent Acquisition and hiring teams.

UNIQLO Canada is an equal opportunity employer. As an equal opportunity employer, UNIQLO Canada Inc. does not discriminate against applicants or employees because of race, ancestry, colour, religion, sex, sexual orientation, place of origin, criminal conviction, family status, gender identity or expression, Indigenous identity, marital status, mental disability, physical disability, political belief, source of income or because of any other status or condition protected by applicable law. 

We sincerely appreciate the interest and enthusiasm of all applicants. While every application is carefully reviewed, only candidates whose qualifications closely match the position requirements will be contacted.

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More about this job

Responsibilities

The E-Commerce & Logistics Analyst will analyze customer feedback and delivery data to identify trends and resolve logistics issues. They will collaborate with cross-functional teams and carriers to improve the e-commerce delivery experience and operational efficiency.

Requirements

Candidates must have a bachelor's degree and 2-4 years of experience in e-commerce, logistics, or business analytics. Strong analytical skills, proficiency in Google Sheets, and excellent communication abilities are required for this role.

Skills

Logistics analytics
E-commerce
Data analysis
Customer insights
Process improvement
Supply chain management
Google Sheets
Microsoft Office
Reporting
Problem-solving
Communication
Stakeholder management
KPI tracking
Operational excellence
Fraud analysis

Benefits

Competitive salary
Performance bonus

Visa sponsorship

Not detected in the job text

Keywords

E-commerce
Logistics
Analytics
Voice of the Customer
VOC
Supply Chain
Carrier Management
3PL
Lost In Transit
Data Analysis
Reporting
Google Workspace
Microsoft Office
KPIs
Operational Excellence
Customer Experience
Retail
Business Analytics
Process Improvement
Fraud Detection

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