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Added 2 hours ago
EG
Cost Analyst
Equinox Gold Corp.
Geraldton, ON
- Full-time
Identify opportunities for process improvement and automation in financial reporting and data management.
Added 2 hours ago
S
Sr. Programmer Analyst - Research Computing - Regular Full-Time 2026-18484 (2026-18484)
Sunnybrook
Toronto, ON
- Full-time
Summary: Reporting to the Research Computing Manager, the Senior Programmer Analyst plays a key role in developing, supporting, and optimizing critical research and operational applications…
Added 2 hours ago
R|
Clinical Trial Financial Control Analyst, Oncology Portfolio
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
We are seeking a Clinical Trial Financial Control Analyst to provide independent financial control and reconciliation for Oncology-sponsored clinical research studies. Reporting within the…
Added 2 hours ago
SM
RQ11531 – Scrum Master – Intermediate
S M Software Solutions Inc
Toronto, ON
- Internship
Ability to perform gap analysis, identifying areas for process improvement and making recommendations.
Added 2 hours ago
SM
RQ11531 – Scrum Master – Intermediate
S M Software Solutions Inc
Toronto, ON
- Internship
Ability to perform gap analysis, identifying areas for process improvement and making recommendations.
Added 3 hours ago
IF
Analyst, Platform and Benefits
iA Financial Group
Montreal, QC · Quebec, QC
- Full-time
…clients feel confident and secure about their future? As an Analyst, Platform and Benefits, you will play a key role in managing digital tools, processing benefits-related data, and…
Added 3 hours ago
Sr IT Analyst
Hydro One Networks Inc
To Be Determined, ON
Added 3 hours ago
New Grad Program - Program Process Analyst - Dx Sustainment - Barrie - June 2027
Hydro One Networks Inc
Barrie, ON
We Are Looking for 1 Program Process Analyst New Grad within our DX Sustainment Team
Added 3 hours ago
RESEARCH ANALYST 1
City of Toronto
Toronto, ON
Reporting to the Supervisor Procurement Coordination, the Research Analyst plays a key role in supporting procurement and contract management for operations, while also advancing data…
Added 5 hours ago
AC
Accounting Analyst, Reconciliations
Alimentation Couche-Tard
Laval, QC
- Full-time
As part of Alimentation Couche-Tard's Operational Accounting team, the Reconciliation Accounting Analyst will provide accounting support services to the stores under his/her responsibility.
Added 7 hours ago
C
Quality Assurance Analyst, Winter 2027 Co-op
CIBC
Toronto, ON
- Full-time
Continuous Improvement & Best Practices - Champion best practices, identify opportunities for process enhancements, and participate in team meetings to share expertise and insights.
Added 7 hours ago
TS
Maintenance Repair Analyst
The Seaboard Transport Group
Dartmouth, NS
- Full-time
Role Overview: The Maintenance Repair Analyst plays a key role in strengthening fleet reliability, safety and performance for heavy-duty trucks and trailers. By connecting field expertise…
Added 7 hours ago
TS
Maintenance Repair Analyst
The Seaboard Transport Group
Toronto, ON · North York, ON
- Full-time
Role Overview: The Maintenance Repair Analyst plays a key role in strengthening fleet reliability, safety and performance for heavy-duty trucks and trailers. By connecting field expertise…
Added 7 hours ago
II
Salesforce Business Analyst
Intelli-CloudWare Inc
Toronto, ON · Scarborough, ON
- Full-time
Strong problem-solving and process improvement abilities.
Added 7 hours ago
B
Talent Acquisition Partner
BPA
Laval, QC
- Full-time
You'll also work alongside a multidisciplinary HR team that includes our Vice President, HR Business Partners, Business Analyst, HR Coordinators and Senior Health & Safety Advisor.
Added 7 hours ago
HT
CNC Machinist - Rotational Shifts only + Benefits package + Paid time off +Shift Premium+ RRSP benefits
Husky Technologies
Bolton, ON
- Full-time
Support process manufacturing capability studies and improvement projects.
Added 7 hours ago
HT
Master Data Mgmt Analyst
Husky Technologies
Bolton, ON
- Full-time
Identify and troubleshoot data quality issues and process improvement opportunities
Added 7 hours ago
HR
CBTCS Engineering Service Delivery Analyst(Fixed Term)
Hitachi Rail
Toronto, ON
- $69,128 to $103,692 CAD / year
- Full-time
Continuous Improvement: Identify opportunities to improve service quality, responsiveness, and reliability through better coordination, process improvements, and stronger service governance.
Added 9 hours ago
Senior Actuarial Analyst - Pricing Modelling
Wawanesa Insurance
Toronto, ON · AB · Winnipeg, MB · Wawanesa, MB · Moncton, NB · Ottawa, ON · Kitchener, ON · Montreal, QC · Vancouver, BC · Lloydminster, AB · Dartmouth, NS · Calgary, AB · Lethbridge, AB · Edmonton, AB (Hybrid), AB · North York - Toronto, ON (Hybr, ON
…relevant academic or work experience. They will mentor Actuarial Analyst colleagues while applying their knowledge to complex actuarial analysis in the pursuit of solving business issues…
Added 11 hours ago
M
Canada Operations Analyst
Manulife
Toronto, ON
- Full-time
…intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer…
Added 11 hours ago
TS
Maintenance Repair Analyst
The Seaboard Transport Group
Moncton, NB
- Full-time
Role Overview: The Maintenance Repair Analyst plays a key role in strengthening fleet reliability, safety and performance for heavy-duty trucks and trailers. By connecting field expertise…
Added 11 hours ago
NB
Senior Analyst Analysis and Financial Reporting
National Bank of Canada
Montreal, QC
- Full-time
As a Senior Analyst in the Analysis and Financial Reporting team at National Bank, you’ll be acting as an accounting expert in the preparation of consolidated financial reports disclosed…
Added 11 hours ago
R|
Clinical Trial Financial Control Analyst, Oncology Portfolio
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
We are seeking a Clinical Trial Financial Control Analyst to provide independent financial control and reconciliation for Oncology-sponsored clinical research studies. Reporting within the…
Added 11 hours ago
Business Analyst
Capco
Toronto, ON
At Capco, we're looking for an experienced Business Analyst to join our Wealth & Asset Management practice in Toronto. You'll support business and technology initiatives focused on account…
Added 11 hours ago
AC
Senior Financial Analyst
Aston Carter
Toronto, ON
- $50 to $65 CAD / hour
- Contract
Participate in finance systems and process improvement initiatives to enhance efficiency and control.

Closed listing

Uniqlo Canada

E-Commerce & Logistics Analyst

Toronto, ON, Canada

$84,000 to $87,000 CAD / year · Full-time

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: $84,000 to $87,000 CAD / year
Job type: Full-time
Experience: 2-4 years of experience in e-commerce, customer insights, logistics/operations analytics, business analytics, or a related field.
Posting language: English
Posted: Oct 5, 2026

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Original job description

Archived listing. The details below describe a past opening.

Job Title: E-Commerce & Logistics Analyst

Location: Toronto, ON

https://www.uniqlo.com/ca/en/ 

https://www.fastretailing.com/employment/en/ 

UNIQLO is a leading brand of the Fast Retailing Group, one of the largest apparel retailers in the world. UNIQLO respects the individuality and lifestyle of all customers and takes pride in creating high-quality, long-lasting, innovative clothing at an affordable price. 

Position Overview:

Reporting directly to the Project Manager and Logistics Specialist, the E-Commerce & Logistics Analyst plays a pivotal role within our logistics team. In this position, you will champion the voice of the customer by analyzing feedback and delivery data to uncover trends, identify pain points, and recommend solutions that enhance the e-commerce delivery experience. Your expertise will be essential in developing and implementing robust processes to monitor, report, and track issue parcels across our logistics network. You will also leverage your strong analytical skills and customer-centric mindset to inform decisions, collaborate closely with cross-functional stakeholders, and deliver actionable insights that drive continuous improvement and operational excellence.

Key Responsibilities:

Conduct detailed weekly Voice of the Customer (VOC) reviews for E-Commerce Logistics, including comprehensive analysis of customer contacts and feedback.

Perform weekly reviews of top contact drivers in each market, identify trends, and follow up with carriers or third-party logistics providers (3PL) as needed.

Track and analyze recurring issues, including fraud and carrier trends, and determine appropriate next steps for resolution.

Manage exception cases by identifying parcels stalled within the network and coordinating with carriers or 3PLs to resolve delivery issues.

Oversee Lost In Transit (LIT) tracking, monitor LIT parcels in relation to carrier claims, and ensure appropriate refunds are processed.

Monitor and track return shipments, identifying delayed returns and expediting delivery to the warehouse.

Produce delivery lead time reports, investigating edge case “late” parcels, determining root causes, and resolving issues in collaboration with carriers or 3PLs.

Carry out ad-hoc VOC investigations and follow up on customer complaints to ensure timely resolution.

Conduct ad-hoc visits to carrier and/or warehouse operations to gain insights and recommend quality improvements.

What You Bring:

Bachelor’s degree in Business, Communications, Mathematics, or a related field.

2-4 years of experience in e-commerce, customer insights, logistics/operations analytics, business analytics, or a related field.

A passion for our brand, with a strong understanding of retail, e-commerce, and general consumer buying behavior.

Excellent verbal, written, and interpersonal communication skills in English.

Ability to collaborate effectively with colleagues and external partners at all levels.

Accountability for managing your own workload, with a results-driven mindset and a track record of meeting objectives and KPIs.

Strong multitasking skills and the ability to thrive in a fast-paced, team-oriented environment.

Experience with progress monitoring and reporting.

An analytical approach to problem-solving.

Proficiency in Microsoft Office and Google Workspace, especially Google Sheets, with a willingness to learn new digital tools and skills.

High levels of numeracy, accuracy, and attention to detail, along with excellent grammar and spelling.

What We Offer:

Competitive salary, performance bonus, and comprehensive benefits package.

High-visibility role with collaboration across global and regional executive teams.

Career growth in a company that values ambition, innovation, integrity, and performance.

A results-driven, entrepreneurial culture where your decisions drive real business impact.

Work in a modern office that is easily accessible by public transportation.

Please note: All job postings at UNIQLO Canada Inc. are for existing vacancies within our organization. This is a fixed-term, 1-year contract role. The successful candidate must be available to work full-time, Monday to Friday, for the duration of the contract.

Annual Salary:  $84,000 – $87,000 CAD

The salary range is based on several factors, including but not limited to overall experience, relevant experience, education level, certifications, applicable skills and expertise, and the position location. 

AI Usage: As part of our recruitment process, we may use technology-assisted tools, including automated systems, to support the review and assessment of applications. These tools do not make final decisions. All decisions related to screening, interviewing, and selection are made by our Talent Acquisition and hiring teams.

UNIQLO Canada is an equal opportunity employer. As an equal opportunity employer, UNIQLO Canada Inc. does not discriminate against applicants or employees because of race, ancestry, colour, religion, sex, sexual orientation, place of origin, criminal conviction, family status, gender identity or expression, Indigenous identity, marital status, mental disability, physical disability, political belief, source of income or because of any other status or condition protected by applicable law. 

We sincerely appreciate the interest and enthusiasm of all applicants. While every application is carefully reviewed, only candidates whose qualifications closely match the position requirements will be contacted.

About employer

More about this job

Responsibilities

The E-Commerce & Logistics Analyst will analyze customer feedback and delivery data to identify trends and resolve logistics issues. They will collaborate with cross-functional teams and carriers to improve the e-commerce delivery experience and operational efficiency.

Requirements

Candidates must have a bachelor's degree and 2-4 years of experience in e-commerce, logistics, or business analytics. Strong analytical skills, proficiency in Google Sheets, and excellent communication abilities are required for this role.

Skills

Logistics analytics
E-commerce
Data analysis
Customer insights
Process improvement
Supply chain management
Google Sheets
Microsoft Office
Reporting
Problem-solving
Communication
Stakeholder management
KPI tracking
Operational excellence
Fraud analysis

Benefits

Competitive salary
Performance bonus

Visa sponsorship

Not detected in the job text

Keywords

E-commerce
Logistics
Analytics
Voice of the Customer
VOC
Supply Chain
Carrier Management
3PL
Lost In Transit
Data Analysis
Reporting
Google Workspace
Microsoft Office
KPIs
Operational Excellence
Customer Experience
Retail
Business Analytics
Process Improvement
Fraud Detection

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