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Added 2 mins ago
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Applications Support Sr Analyst - Asst. Vice President
Citi
Mississauga, ON
- Full-time
The Apps Support Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and…
Added 2 mins ago
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People Operations Analyst/Analyste aux opérations des personnes
Nuvei
Remote, Canada
- Remote
Title: People Operations Analyst - 12 MONTH CONTRACT
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Business Analyst - Abbott Diabetes Care - Mississauga, ON
Abbott
Mississauga, ON
- $87,000 to $127,600 CAD / year
- Full-time
…insights that support better decision-making. The role manages key reporting and analytics tools and supports sales performance through incentive compensation, target setting, segmentation,…
Added 2 mins ago
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Analyst / Senior Analyst, Private Market Risk
AIMCo
AB · Calgary, AB · Edmonton
- Full-time
AIMCo is seeking an Analyst / Senior Analyst, Private Market Risk to join the Investment Risk Management (IRM) team within the Risk Management division.
Added 17 mins ago
FG
Analyst Tester
FNZ Group
Toronto, ON · CA Toronto Yonge St
- $79,000 to $108,000 CAD / year
- Full-time
…include input for Test Strategies, Test Plans, metrics, and reporting, as well as ensuring test solutions against client requirements. The Analyst Tester is also required to work closely…
Added 17 mins ago
M
People Operations Systems Analyst
Medisca
ON
- Full-time
The People Operations Systems Analyst leads the administration, optimization, and continuous improvement of HRIS platforms and People & Culture workflows. Reporting to the Director, HRIS &…
Added 17 mins ago
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Credit Investment Analyst
Float
Remote, Canada
- $70,000 to $85,000 CAD / year
- Full-time
- Remote
We’re looking for an outstanding Analyst to join a team that’s building the best corporate card and spend management platform in Canada.
Added 17 mins ago
ICQA Data Analyst, YVR4
Amazon
Delta, BC
The Data Analyst will own the insights, set up analysis, and create automated dashboards and reporting. They will be responsible for identifying data sources (internal / external) to invent…
Added 17 mins ago
AC
Senior Analyst, Financial Planning and Analysis - Trans-Canada Capital
Air Canada
Montreal, QC
- Full-time
Reporting to the Manager, Finance, the Senior Analyst will be primarily responsible for Trans-Canada Capital’s financial planning and forecasting. The ideal candidate will have excellent…
Added 30 mins ago
CT
Epicor Prophet 21 Support Analyst Junior
Centura Tile
Toronto, ON
- Full-time
The Epicor Prophet 21 ERP Support Analyst Junior is responsible for providing day-to-day support, administration, and continuous improvement of the company’s Prophet 21 ERP system. This…
Added 30 mins ago
KI
International Logistics Team Lead
Kujaku Inc
Cambridge, ON
- Full-time
…freight operations and manage our international forwarding team. Reporting to the Operations Manager, you will oversee team workflow (including Logistics Coordinators), handle complex…
Added 30 mins ago
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People Operations Analyst/Analyste aux opérations des personnes
Nuvei
Montreal, QC
- Full-time
Title: People Operations Analyst - 12 MONTH CONTRACT
Added 30 mins ago
TI
Research Analyst
TekStaff IT Solutions
Toronto, ON
- Contract
TekStaff's Client has a current vacancy for a "Research Analyst"
Added 30 mins ago
PC
Senior Technical Support Analyst / Analyste principal(e) du soutien technique
Parkland Corporation
Montreal, QC
- Full-time
Added 30 mins ago
PC
Senior Technical Support Analyst / Analyste principal(e) du soutien technique
Parkland Corporation
Calgary, AB
- Full-time
Added 32 mins ago
Intern Analyst, Private Markets (May 2027 - August 2027)
University Pension Plan
Toronto, ON
We are actively looking for an Intern Analyst, Private Markets, to join our team in May 2027, for a 4-month internship (May 2027 – August 2027). This role will be part of a growing and…
Added 32 mins ago
Corporate Accountant
Bulk Barn
Aurora, ON
Assistance with period end financial reporting for senior management
Added 32 mins ago
Analyst - Taxation
Enercare
Markham, ON
As the Analyst, Taxation - Canada, this individual will be accountable for preparing all Canadian legal entity tax filings and provisions as well as being responsible for all tax related…
Added 32 mins ago
Data Reporting Analyst (12-Month Contract)
GWL Realty Advisors
Toronto, ON
Reporting to the Manager, Financial Reporting, the Data Reporting Analyst (12-Month Contract) will play a key role in driving data-informed decision-making across a diverse portfolio of…
Added 47 mins ago
ES
Accounts Receivable Collections Analyst
Euna Solutions
ON · Oakville, Ontario
- Full-time
The accounting team at Euna Solutions is looking for an Accounts Receivable Collections Analyst to own a defined portfolio of customer accounts and drive timely, effective collections…
Added 47 mins ago
TS
Sustainability Analyst
The Skyline Group of Companies
Guelph, ON
- Full-time
…our Sustainability team for the position of Sustainability Analyst located at our office in Guelph,…
Added 1 hour ago
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Banker Support Analyst
Vertage
Montreal, QC
- Contract
Banker Support Analyst (Loan Transaction Coordination)
Added 1 hour ago
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Information Technology Senior Analyst
HealthCareersInSask.ca
Regina, SK
- Full-time
Job Description: Responsible for the design, installation, implementation, operation, maintenance, reporting and support of all computer based information systems. Assigns and coordinates…
Added 1 hour ago
KP
Autism Support Assistant - CUPE P/D
Kerry's Place Autism Services
Orangeville, ON
- $20.59 to $24.95 CAD / hour
- Part-time
- Temporary
Reporting to Manager, Services and Supports, the Autism Support Assistant is responsible to ensure that the day to day support provided to people with Autism meets the expectations of…
Added 1 hour ago
KP
Autism Support Assistant - SEIU (Supported Living)
Kerry's Place Autism Services
Toronto, ON
- $23.03 to $25.21 CAD / hour
- Part-time
Reporting to Manager, Services and Supports, the Autism Support Assistant is responsible to ensure that the day to day support provided to people with Autism meets the expectations of…

Uniqlo Canada

E-Commerce & Logistics Analyst

Toronto, ON, Canada

$84,000 to $87,000 CAD / year · Full-time

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Job details

Pay: $84,000 to $87,000 CAD / year
Job type: Full-time
Experience: 2-4 years of experience in e-commerce, customer insights, logistics/operations analytics, business analytics, or a related field.
Posting language: English
Posted: Oct 5, 2026

Original job description

Job Title: E-Commerce & Logistics Analyst

Location: Toronto, ON

https://www.uniqlo.com/ca/en/ 

https://www.fastretailing.com/employment/en/ 

UNIQLO is a leading brand of the Fast Retailing Group, one of the largest apparel retailers in the world. UNIQLO respects the individuality and lifestyle of all customers and takes pride in creating high-quality, long-lasting, innovative clothing at an affordable price. 

Position Overview:

Reporting directly to the Project Manager and Logistics Specialist, the E-Commerce & Logistics Analyst plays a pivotal role within our logistics team. In this position, you will champion the voice of the customer by analyzing feedback and delivery data to uncover trends, identify pain points, and recommend solutions that enhance the e-commerce delivery experience. Your expertise will be essential in developing and implementing robust processes to monitor, report, and track issue parcels across our logistics network. You will also leverage your strong analytical skills and customer-centric mindset to inform decisions, collaborate closely with cross-functional stakeholders, and deliver actionable insights that drive continuous improvement and operational excellence.

Key Responsibilities:

Conduct detailed weekly Voice of the Customer (VOC) reviews for E-Commerce Logistics, including comprehensive analysis of customer contacts and feedback.

Perform weekly reviews of top contact drivers in each market, identify trends, and follow up with carriers or third-party logistics providers (3PL) as needed.

Track and analyze recurring issues, including fraud and carrier trends, and determine appropriate next steps for resolution.

Manage exception cases by identifying parcels stalled within the network and coordinating with carriers or 3PLs to resolve delivery issues.

Oversee Lost In Transit (LIT) tracking, monitor LIT parcels in relation to carrier claims, and ensure appropriate refunds are processed.

Monitor and track return shipments, identifying delayed returns and expediting delivery to the warehouse.

Produce delivery lead time reports, investigating edge case “late” parcels, determining root causes, and resolving issues in collaboration with carriers or 3PLs.

Carry out ad-hoc VOC investigations and follow up on customer complaints to ensure timely resolution.

Conduct ad-hoc visits to carrier and/or warehouse operations to gain insights and recommend quality improvements.

What You Bring:

Bachelor’s degree in Business, Communications, Mathematics, or a related field.

2-4 years of experience in e-commerce, customer insights, logistics/operations analytics, business analytics, or a related field.

A passion for our brand, with a strong understanding of retail, e-commerce, and general consumer buying behavior.

Excellent verbal, written, and interpersonal communication skills in English.

Ability to collaborate effectively with colleagues and external partners at all levels.

Accountability for managing your own workload, with a results-driven mindset and a track record of meeting objectives and KPIs.

Strong multitasking skills and the ability to thrive in a fast-paced, team-oriented environment.

Experience with progress monitoring and reporting.

An analytical approach to problem-solving.

Proficiency in Microsoft Office and Google Workspace, especially Google Sheets, with a willingness to learn new digital tools and skills.

High levels of numeracy, accuracy, and attention to detail, along with excellent grammar and spelling.

What We Offer:

Competitive salary, performance bonus, and comprehensive benefits package.

High-visibility role with collaboration across global and regional executive teams.

Career growth in a company that values ambition, innovation, integrity, and performance.

A results-driven, entrepreneurial culture where your decisions drive real business impact.

Work in a modern office that is easily accessible by public transportation.

Please note: All job postings at UNIQLO Canada Inc. are for existing vacancies within our organization. This is a fixed-term, 1-year contract role. The successful candidate must be available to work full-time, Monday to Friday, for the duration of the contract.

Annual Salary:  $84,000 – $87,000 CAD

The salary range is based on several factors, including but not limited to overall experience, relevant experience, education level, certifications, applicable skills and expertise, and the position location. 

AI Usage: As part of our recruitment process, we may use technology-assisted tools, including automated systems, to support the review and assessment of applications. These tools do not make final decisions. All decisions related to screening, interviewing, and selection are made by our Talent Acquisition and hiring teams.

UNIQLO Canada is an equal opportunity employer. As an equal opportunity employer, UNIQLO Canada Inc. does not discriminate against applicants or employees because of race, ancestry, colour, religion, sex, sexual orientation, place of origin, criminal conviction, family status, gender identity or expression, Indigenous identity, marital status, mental disability, physical disability, political belief, source of income or because of any other status or condition protected by applicable law. 

We sincerely appreciate the interest and enthusiasm of all applicants. While every application is carefully reviewed, only candidates whose qualifications closely match the position requirements will be contacted.

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More about this job

Responsibilities

The E-Commerce & Logistics Analyst will analyze customer feedback and delivery data to identify trends and resolve logistics issues. They will collaborate with cross-functional teams and carriers to improve the e-commerce delivery experience and operational efficiency.

Requirements

Candidates must have a bachelor's degree and 2-4 years of experience in e-commerce, logistics, or business analytics. Strong analytical skills, proficiency in Google Sheets, and excellent communication abilities are required for this role.

Skills

Logistics analytics
E-commerce
Data analysis
Customer insights
Process improvement
Supply chain management
Google Sheets
Microsoft Office
Reporting
Problem-solving
Communication
Stakeholder management
KPI tracking
Operational excellence
Fraud analysis

Benefits

Competitive salary
Performance bonus

Visa sponsorship

Not detected in the job text

Keywords

E-commerce
Logistics
Analytics
Voice of the Customer
VOC
Supply Chain
Carrier Management
3PL
Lost In Transit
Data Analysis
Reporting
Google Workspace
Microsoft Office
KPIs
Operational Excellence
Customer Experience
Retail
Business Analytics
Process Improvement
Fraud Detection

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