Senior Product Developer (Apparel), Client Partnerships

Unisync is a leading provider of award winning North American Corporate Apparel, and Public Safety, Law Enforcement Uniform, Equipment supplies and protective garments across Canada and the United States. Our customer base includes Air Canada, WestJet, Canadian Coast Guard, Purolator, Petro Canada, Home Hardware, Alaska Airlines and a broad base of government entities such as the Federal Government of Canada.

Job Summary: The Senior Product Developer, Client Partnerships serves as the dedicated point of contact for one uniform account, overseeing all aspects of service and product development. This role involves designing and developing garments tailored to the account’s needs, conducting research, responding to design requests, and ensuring production samples meet quality, fit, and specification standards. The role also includes investigating and resolving account-specific complaints to uphold high standards and customer satisfaction.

Duties and Responsibilities

• Review production samples (fabric approval, trims approval, label approval, embellishment approval, PP/TOP approval). Making sure proto, counter-sample and production finished goods meet established fit, quality and construction standards. Prepare info for and monitor costing of items. Work closely with the Tech Design.
• Customer facing position – Customer problem solving
• Develop fabric/trims/garments/embellishment for uniform program accounts,
• Prepare artworks for accessories/garments/embellishments. Prepare a visual mockup of the finished garment
• Prepare garment tech packs, including BOM, garment construction, specifications, and design details – maintain Tech Packs up to date.
• Monitor and track trims, fabrics, lab dips, and samples (checking submissions from factories, including lab dips, bulk fabric, and print and embellishments submissions)
• Manage the development calendar, collaborating with the Production team
• Organize and maintain a library of samples, bulk fabrics & trims
• Communicate with factories to track development process to ensure deadlines are met and solve problems throughout the sampling and production phase.
• Participate in fittings and Style Reviews with technical design team to ensure collection details, fit and standards are communicated clearly. Measuring and photographing prototypes. Taking detailed notes of the required fit and construction corrections and conveying corrections to factories. Performing fabric/garment wash test during development process to test the performance of the fabric.
• Other duties as assigned

Experience and Education

• A degree or diploma in fashion design
• Experience in apparel design, sketching, technical drawings, technical packages
• Experience in conducting fit sessions
• Minimum 5 years’ experience

Knowledge, Skills and Abilities

• Garment construction, Point of Measurement and fabric materials properties knowledge, 
• Creativity and Innovativeness
• Customer facing
• Time management
• Problem solving
• Attention to Detail – methodical interest in precision
• Verbal and written communication skills
• Independence
• Collaboration
• Stress Tolerance, ability to work under pressure to meet deadlines
• Service Orientation
• Mathematical skills: Grading formulas, percentages of fabrics on care labels
• Computer knowledge MS Excel, Outlook, Word, Adobe Illustrator, photoshop, pattern drafting
• Sewing knowledge (use of sewing machines, inserting needles and thread)

This posting is for an existing vacancy. The salary range is: $70,000 to $90,000 annual

Unisync will accommodate all applicant accommodation requests and employees with disabilities. If you require an accommodation to participate in the recruitment and selection process, please contact Human Resources at 1.800.668.3243 ext. 424. Unisync is committed to Employment Equity and diversity and we have a workplace culture where employees feel comfortable with equal opportunities regardless of background, religion, race, gender, physical ability or sexual orientation. We care for our team members and inspire them to grow professionally. Thank you for your interest in Unisync.