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Operations Manager

  • Ottawa, ON, Canada

$79,155.00 - $121,980.00 · Full-time

This opening has closed.

The original listing is kept below for reference.

Job details

Pay
$79,155.00 - $121,980.00
Job type
Full-time
Experience
3+ years of sales and operational experience
Posting language
English
Posted

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Original job description

Archived listing. The details below describe a past opening.

Great company. Great people. Great opportunities.

If you’d like the chance to make your mark with the world’s largest equipment rental provider, come build your future with United Rentals!

As the Operations Manager II, you will leverage your leadership skills to coordinate and direct the overall delivery of quality service to maximize branch productivity. By working closely with the Branch Manager, you will ensure safety, world-class customer service and standard process compliance to ensure effective and efficient operations.

What you'll do:

  • Support Branch Manager in implementing actions to achieve financial objectives

  • Assist the Branch Manager in ensuring compliance with all company policies

  • Oversee sales efforts and business initiatives

  • Performance management of direct staff including: Inside Sales Reps, Drivers, and other staff as applicable

  • Motivate, coach and train personnel

  • Promote a culture of safety and discipline through leadership, exemplary personal compliance, accountability and communication

  • Other duties assigned as needed

Requirements:

  • High School diploma; Bachelor's degree preferred

  • 3+ years of sales and operational experience

  • Basic knowledge of the construction rental equipment industry or related

  • Strong motivational and leadership skills

  • Superior customer service, teamwork and verbal/written communication skills

  • Proficient in Microsoft Office (particularly Excel)

  • Valid driver's license with an acceptable record

This position is deemed Safety Sensitive for purposes of United Rentals’ policies and procedures.

Why join us?

We don’t just “talk the talk!” We’re an award-winning company (recently named a Glassdoor Best Place to Work in 2026) that truly cares about our people - That’s why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer:

  • Paid Parental Leave

  • United Compassion Fund

  • Employee Discount Program

  • Career Development & Promotional Opportunities

  • Additional Vacation Buy Up Program (US Only)

  • Early Wage Access through Payactiv (US Hourly Only)

  • Paid Sick Leave

  • An inclusive and welcoming culture

Explore our comprehensive U.S. benefit offerings

For Canadian benefits, click here

United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email careers@ur.com for assistance.

At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your service - leadership, discipline, integrity, and teamwork - are the same values that drive our success. With many veterans already part of our team, we’re ready to help you transition into a rewarding career.

United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, education, training, experience, skills, and ability.

Compensation Range:

$79,155.00 - $121,980.00
More about this job

Responsibilities

The Operations Manager will coordinate and direct branch operations to maximize productivity while ensuring safety and world-class customer service. They will also support the Branch Manager in achieving financial objectives and managing the performance of direct staff.

Requirements

Candidates must have a high school diploma, with a bachelor's degree preferred, and at least 3 years of sales and operational experience. Proficiency in Microsoft Office and a valid driver's license are also required.

Skills

  • Leadership
  • Operations Management
  • Sales Management
  • Customer Service
  • Performance Management
  • Teamwork
  • Communication
  • Microsoft Office
  • Excel
  • Safety Compliance
  • Construction Equipment Knowledge
  • Staff Training
  • Coaching
  • Financial Objectives
  • Process Compliance

Benefits

  • Paid Parental Leave
  • United Compassion Fund
  • Employee Discount Program
  • Career Development Opportunities
  • Promotional Opportunities
  • Vacation Buy Up Program
  • Early Wage Access
  • Paid Sick Leave
  • Health Plans
  • Financial Plans

Visa sponsorship

Not detected in the job text

Categories

  • Management & Leadership
  • Construction
  • Sales
  • Customer Service & Support
  • Logistics

Keywords

  • Operations Manager
  • Equipment Rental
  • Branch Operations
  • Sales
  • Leadership
  • Safety
  • Customer Service
  • Performance Management
  • Construction Equipment
  • Microsoft Office
  • Excel
  • Financial Objectives
  • Policy Compliance
  • Staff Training
  • Logistics
  • Personnel Management

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