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Added 5 mins ago
T
Senior Cybersecurity Specialist Vulnerability Management
TransLink
Vancouver, BC · Greater Vancouver, BC
- $100,080 to $150,120 CAD / year
- Full-time
Partners with IT and business teams across the organization and service providers to map, track, monitor and communicate progress on vulnerability remediation activities. Builds strong…
Added 5 mins ago
QM
Directeur des investissements - immobilier - Montréal - 150 k$ à 170 k$ / Director of Investment
Quantum Management Services Ltd.
Montreal, QC
- $150,000 to $170,000 CAD / year
- Full-time
- Monitor real estate market trends and identify new growth opportunities.
Added 5 mins ago
B
Database Administrator II
Beanfield
Toronto, ON
- $80,000 to $100,000 CAD / year
- Full-time
Performance Tuning: Monitor database performance, identify and resolve bottlenecks, and optimize SQL queries to ensure maximum efficiency.
Added 5 mins ago
CL
Service Coordinator (Temporary position)
Comairco, LLC
Laval, QC
- Full-time
Added 5 mins ago
E
Trade Support Executive - Toronto Town Office
Emirates
Toronto, ON
- Full-time
Monitor campaign performance and prepare reports, post-campaign evaluations and return-on-investment analyses, providing actionable recommendations to stakeholders.
Added 5 mins ago
S
Coordonnateur(trice) des opérations, gestion des commandes // Operations Coordinator, Order Management
SharkNinja
Montreal, QC
- Full-time
Added 5 mins ago
CO
Senior Project Landscape Architect / Project Manager
City of Kelowna
Kelowna, BC
- Full-time
…preliminary design, detailed design, scheduling, and budgeting, and monitor projects through tender preparation for City of Kelowna parks and public spaces, as well as guide projects such…
Added 5 mins ago
DE
Debrief Supervisor
DHL Express
Mirabel, QC
- Full-time
Verify delivery and pick up checkpoints in the debrief tool, monitor compliance with operations, safety and regulatory requirements, and address non-compliance or missing checkpoints with…
Added 5 mins ago
DC
National Support Specialist, Real Property Management Services
Defence Construction Canada
Ottawa, ON
- Full-time
Define performance metrics for training and other deliverables, monitor and report on implementation and make recommendations for improvement
Added 5 mins ago
SD
Relief Custodians
School District 53
Oliver, BC
- Full-time
monitor and provide access for facility use per Facility Request forms;
Added 5 mins ago
N
Artificial Intelligence (AI) Governance Specialist
NuEnergy.ai
Ottawa, ON
- Full-time
Guide clients in onboarding and using the Machine Trust Platform™ to assess, monitor, and report on AI trust
Added 5 mins ago
CR
Research Scientist II - Inhalation
Charles River Laboratories
Montreal, QC
- Full-time
Monitor project scope, staffing, and equipment needs; communicate effectively with leadership on resource planning;
Added 5 mins ago
CR
Cage-Wash Operator - Student Position
Charles River Laboratories
QC · Fleurimont, QC
- Full-time
Monitor the use of soaps and various needs of the cage washers,
Added 5 mins ago
AU
Security Guard - Full Time
Allied Universal
Hamilton, ON
- $18 CAD / hour
- Full-time
Operate/monitor security room equipment, Completion of site required training
Added 5 mins ago
BP
Vehicle and Transport Coordinator
Broadstreet Properties LTD
Campbell River, BC
- Full-time
Monitor vehicle maintenance schedules and proactively identify upcoming service requirements.
Added 20 mins ago
VC
Traffic Control Person (TCP) / Hoist Operator
Ventana Construction Corporation
Mission, BC
- Full-time
Monitor public safety within construction zones.
Added 20 mins ago
GG
Strategic A&E Consultant Manager – Canada
Gallagher Group
Canada
- Full-time
Monitor market, specification, and competitor trends, sharing insights with Sales, Product, Marketing, and wider teams.
Added 35 mins ago
RJ
Senior Manager, Marketing Intelligence and Effectiveness
Raymond James Ltd.
Toronto, ON
- Full-time
Monitor process performance metrics and iterate on improvements to drive operational efficiency and effectiveness.
Added 35 mins ago
C
Manager, AI Platforms (Permanent)
CoreFactor
Toronto, ON
- Full-time
Monitor emerging AI technologies and recommend their appropriate use based on business value, security, architectural alignment, operational readiness and total cost.
Added 35 mins ago
AE
Senior Manager, Asset Management & Engineering
ATCO EnPower
Calgary, AB
- Full-time
Establish governance, planning rhythms and reporting to monitor work status, risks, costs and outcomes
Added 35 mins ago
JH
Operator
Jones Healthcare Group
Brampton, ON
- $22.05 to $24.5 CAD / hour
- Internship
Equipment Operation: Operate and monitor automated and semi-automated packaging equipment to meet production and quality requirements.
Added 35 mins ago
SQ
District Manager
Sunlife Québec
Quebec, QC
- Full-time
Monitor achievement of business targets and adjust activities as required.
Added 35 mins ago
SQ
District Manager
Sunlife Québec
Levis, QC
- Full-time
Monitor achievement of business targets and adjust activities as required.
Added 35 mins ago
TR
Yard Supervisor
Telescope Recruitment
Mississauga, ON
- $75,000 to $85,000 CAD / year
- Full-time
Monitor and track a fleet of approximately 429 chassis, maintaining accurate inventory records and equipment availability.
Added 35 mins ago
MC
SEO Strategist (Search & AI Visibility)
McCANN Canada
Toronto, ON
- Full-time
Monitor performance, industry trends, algorithm updates, emerging AI search developments, and evolving best practices.

United Services Group

Account Manager , Operations | Facility Services

Markham, ON, Canada
Oshawa, ON, Canada
Pickering, ON, Canada
Toronto, ON, Canada
Vaughan, ON, Canada

Salary: 80,000 to $85,000 per year.

Apply About employer

Applications open in a new tab.

Job details

Pay: Salary: 80,000 to $85,000 per year.
Posting language: English
Posted: Oct 29, 2026

Original job description

About Us

We are an established Canadian facility, maintenance company. We provide a variety of services to large retail and commercial businesses nationally.

We have a competitive compensation & benefits plan including health, dental and vision, and a pension plan after 1 year.

Account Manager , Operations | Facility Services

Region: Markham/Richmond Hill/ Scarborough/Vaughan /Oshawa/ Pickering

Permanent, Full-Time Position

Join United Services Group

Are you a hands-on manager recognized for your leadership, strong customer service skills, and ability to effectively manage multiple sites and priorities?

United Services Group is looking for an Operations Manager to oversee a portfolio of clients and ensure operational excellence within an assigned territory.

In this key role, you will be responsible for client satisfaction and retention, service quality, operational performance, and site profitability. You will work closely with our clients, subcontractors, and internal teams to ensure reliable, efficient, and high-quality service.

This opportunity is ideal for someone who enjoys being in the field, building strong relationships, finding solutions, and having a direct impact on operational success.

Key Responsibilities

Operations and Client Relationship Management

Manage the day-to-day operations of multiple sites within the assigned territory.

Serve as the primary point of contact for clients and build strong, long-lasting relationships.

Conduct regular site visits, client meetings, and performance reviews.

Anticipate client needs and promptly resolve operational issues.

Manage client concerns and escalations and coordinate the necessary service recovery actions.

Evaluate service quality and implement improvement plans when required.

Promote client satisfaction, retention, and continued relationship development.

Leadership and Service Quality

Work closely with subcontractors to ensure compliance with quality standards and contractual requirements.

Ensure effective communication between clients, subcontractors, and various internal departments.

Support initiatives focused on the development and continuous improvement of subcontractor service quality.

Promote a culture focused on accountability, health and safety, continuous improvement, and customer service excellence.

Financial Management and Business Development

Manage the operational performance and profitability of assigned sites.

Monitor budgets, labour costs, materials, inventory, and company assets.

Identify opportunities to grow revenue with existing clients, including contract expansion and special projects.

Support pricing, bidding, and business development initiatives.

Actively contribute to contract retention and the growth of the client portfolio.

Workforce Planning

Collaborate with the Talent Acquisition and Subcontractor Relations teams to ensure adequate site coverage.

Anticipate workforce requirements and contribute to recruitment, onboarding, and retention initiatives.

Ensure available resources meet operational requirements and client expectations.

What We're Looking For

Relevant experience in operations management, multi-site management, facility services, commercial cleaning, territory management, or a similar service-based environment.

Demonstrated experience in client relationship management and problem-solving.

Ability to manage multiple sites, clients, and priorities simultaneously.

Strong leadership, communication, organizational, and decision-making skills.

Business acumen with a solid understanding of budgets, cost control, and profitability.

Ability to work independently in a dynamic and constantly evolving environment.

A proactive, solutions- and results-oriented approach.

Valid driver's licence and the ability to travel frequently throughout the assigned territory.

Proficiency in French and English [if required for the responsibilities of the position].

What We Offer

Permanent, full-time position.

Salary: 80,000 to $85,000 per year.

Bonus program

Company vehicle provided for business travel.

Comprehensive benefits program.

A position offering autonomy and responsibility in managing your territory.

The opportunity to have a direct impact on client satisfaction and operational success.

A dynamic work environment focused on collaboration and continuous improvement.

Professional development and advancement opportunities within the organization.

Travel and Availability

This is primarily a field-based operational role and requires frequent travel to client locations throughout the assigned territory. A company vehicle will be provided for business travel.

Some flexibility is also required to occasionally respond to urgent operational needs or client issues that may arise outside regular business hours.

Apply About employer

More about this job

Responsibilities

The Operations Manager will oversee a portfolio of clients to ensure operational excellence, service quality, and site profitability. They are responsible for managing day-to-day site operations, building client relationships, and coordinating with subcontractors to meet contractual requirements.

Requirements

Candidates must have relevant experience in operations or facility services management and demonstrated success in client relationship management. A valid driver's license and the ability to travel frequently within the assigned territory are required.

Skills

Operations management
Multi-site management
Facility services
Problem-solving
Leadership
Communication
Organizational skills
Decision-making
Business acumen
Budgeting
Cost control
Profitability analysis
Workforce planning
Territory management

Benefits

Health insurance
Dental insurance
Vision insurance
Pension plan
Company vehicle
Bonus program

Visa sponsorship

Not detected in the job text

Keywords

Operations Management
Facility Services
Multi-site Management
Client Retention
Subcontractor Management
Profitability
Budgeting
Cost Control
Territory Management
Workforce Planning
Service Quality
Commercial Cleaning
Business Development
Contract Management
Inventory Management
Health and Safety
Customer Service

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