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Added 3 mins ago
ML
Maintenance Stockroom Controller
Maple Leaf Foods Inc
Port Perry, ON
- $47,000 to $69,000 CAD / year
- Full-time
This key position within the Maintenance Department is responsible for the day-to-day operations within the Maintenance Stock room. The incumbent will report to the Maintenance Manager. The…
Added 3 mins ago
FC
Ops Agent Admin
FedEx Canada
Winnipeg, MB
- Full-time
Supports station/call centre operations and management in all aspects of business and office procedures including liaison with internal and external customers, suppliers and employees.…
Added 18 mins ago
TP
Logistic Coordinator
TOPPAN Packaging Americas
Terrebonne, QC
- Full-time
Relevant du gestionnaire de la logistique et des opérations, le Coordonnateur logistique est responsable de soutenir les opérations logistiques quotidiennes, notamment les expéditions et…
Added 33 mins ago
RS
Customs - Customer Service Associate
Ryder System, Inc.
Woodstock, ON
- Full-time
Assist Logistics Supervisor or Logistics Manager in areas of quality control for driver administration, compiling location reports and dispatching such as weekly payroll, timecards, log…
Added 33 mins ago
I
Product Operations Manager
Indigo
Regina, SK
- $50,000 CAD / year
- Full-time
The Product Operations Manager translates Indigo’s visual merchandising priorities into locally relevant execution, strengthening community connection and brand affinity while delivering a…
Added 33 mins ago
WC
(CAN) OMNI Department Manager temporaray
Walmart Canada
Mount Pearl, NL
- Contract
Position Summary...The OMNI Department Manager will provide customer service by offering assistance to meet the customer’s shopping needs. This will be accomplished by contributing to the…
Added 33 mins ago
WC
(CAN) Préposé aux livraisons directes à la succursale
Walmart Canada
Magog, QC
- Full-time
Works closely with the Operations Manager and Office Support Associate to identify and resolve receiving issues or discrepancies efficiently.
Added 48 mins ago
MC
Yard & Expediting Coordinator
Matrix Camps, Logistics and Aviation
Yellowknife, NT
- $70,000 to $85,000 CAD / year
- Full-time
Communicate with the Operations and Logistics Manager to confirm daily priorities, yard requirements, shipment needs, and operational support tasks
Added 48 mins ago
S
Facilities Manager
Solidigm
Vancouver, BC
- Full-time
Solidigm is seeking a Senior Facilities Manager to lead the safe, reliable, compliant, and cost-effective operation of its Vancouver workplace. As the primary on-site Corporate Services…
Added 1 hour ago
AS
Senior Accountant, Financial Reporting
ATCO Structures
Calgary, AB
- Full-time
ATCO Structures & Logistics is seeking a Senior Accountant, Financial Reporting, to join our team on a full-time permanent basis and an opportunity to work with an incredible team of…
Added 1 hour ago
ME
Manager, Financial Accounting & Reporting
Midstream Energy Partners
Calgary, AB
- Full-time
…and distribution of LPG, crude oil, and power products, with operations across the United States and Canada. Our extensive infrastructure, logistics capabilities and regional presence…
Added 1 hour ago
MA
Supply Chain Category Management Advisor
Manpower Alberta
Calgary, AB
- $55.75 to $82.95 CAD / hour
- Contract
Reporting to the Manager/Senior Manager, SCM Operations Category Management, the Contract SCM Analyst is responsible for managing assigned category portfolios and related work throughout…
Added 1 hour ago
A
Creative Production Manager
Article
Vancouver, BC
- $93,000 to $104,000 CAD / year
- Full-time
…problems. This is where you come in, as a Creative Production Manager, you'll act as the air traffic controller for our creative engine, turning ambitious ideas into seamless, on-time,…
Added 1 hour ago
A
Manager, Business Process
ARC'TERYX
North Vancouver, BC
- Full-time
As Manager, Business Process, you own the design, improvement, and governance of supply chain planning processes across the organization. You are the person who turns operational complexity…
Added 1 hour ago
BM
Retail Team Lead / Area Supervisor
Brand Momentum
Vancouver, BC
- $60,000 CAD / year
- Full-time
…act as the key point of contact for your team and regional operations, partnering closely with the Field Manager to deliver consistent…
Added 1 hour ago
TH
General Warehouse Associate : Various Shifts (between 5:00AM - 2:30AM) & Days (Weekdays & Weekends) AVRO FDC/SFC
The Home Depot
Canada
- Full-time
Reports to Operations Manager (OM) or Assistant Manager (AM) depending on location
Added 1 hour ago
WM
Industrial Maintenance Technician/Millwright, Afternoon Shift
Waste Management, Inc. (WM)
Edmonton, AB
- Full-time
…expertise and determination. Reporting to the Plant Maintenance Manager, you'll help drive the success of our operations, ensuring the plant runs smoothly and safely at all…
Added 1 hour ago
V
Corporate Services Assistant
voestalpine
Richmond, BC
- $22 to $25 CAD / hour
- Full-time
Reporting to the Manager, Marketing Communications, the Corporate Services Assistant provides operational and administrative support for Marketing Operations, Internal Communications,…
Added 1 hour ago
A
Impact - Senior Manager/Manager, Climate Action
Aritzia
Vancouver, BC
- Full-time
…sustainability of our business practices and supply chain. As the Senior Manager / Manager, Sustainability Strategy, Decarbonization, you will support with developing and executing…
Added 1 hour ago
TI
Operations Manager
Trim It All Inc.
Ottawa, ON · Greater Ottawa Metropolitan Area
- Full-time
We are seeking an experienced and dynamic professional to join our team as an Operations Manager. Reporting to the owner, in this role you’ll be responsible for owning day-to-day operations…
Added 1 hour ago
PH
Operations Coordinator, Advancing Health
Providence Healthcare
Vancouver, BC
- Temporary
…area and work site may be subject to change consistent with operations requirements and applicable provisions of the Collective Agreement and statutes. **Testing may be required. ***A…
Added 1 hour ago
S
Team Lead, Sales - Hazardous & Industrial Waste Management
SECURE
AB · Clairmont, AB
- Other
Collaborate closely with the Manager and sales team to assist in various stages of the sales cycle, from planning and quoting to contract support and logistics coordination, ensuring…
Added 2 hours ago
CS
Labourer
C.P. Services
Anzac, AB
- Full-time
Receive, inspect, store, and organize inventory for efficient operations.
Added 2 hours ago
BH
PCM Program Manager 3
BC Hydro
Burnaby, BC
- Full-time
The Senior Program Manager – Integrated Line Delivery is responsible for developing and implementing Program and Contract Management’s (PCM) long-term strategy for the delivery of line work…
Added 2 hours ago
GE
Senior Project Manager
Gibson Energy
AB · Alberta, Canada
- Full-time
As the Senior Project Manager, you’ll lead the planning and execution of larger projects and portfolio of growth and maintenance capital projects across Gibson Energy’s facilities. You’ll…

United Services Group

Account Manager , Operations | Facility Services

Markham, ON, Canada
Oshawa, ON, Canada
Pickering, ON, Canada
Toronto, ON, Canada
Vaughan, ON, Canada

Salary: 80,000 to $85,000 per year.

Apply About employer

Applications open in a new tab.

Job details

Pay: Salary: 80,000 to $85,000 per year.
Posting language: English
Posted: Oct 29, 2026

Original job description

About Us

We are an established Canadian facility, maintenance company. We provide a variety of services to large retail and commercial businesses nationally.

We have a competitive compensation & benefits plan including health, dental and vision, and a pension plan after 1 year.

Account Manager , Operations | Facility Services

Region: Markham/Richmond Hill/ Scarborough/Vaughan /Oshawa/ Pickering

Permanent, Full-Time Position

Join United Services Group

Are you a hands-on manager recognized for your leadership, strong customer service skills, and ability to effectively manage multiple sites and priorities?

United Services Group is looking for an Operations Manager to oversee a portfolio of clients and ensure operational excellence within an assigned territory.

In this key role, you will be responsible for client satisfaction and retention, service quality, operational performance, and site profitability. You will work closely with our clients, subcontractors, and internal teams to ensure reliable, efficient, and high-quality service.

This opportunity is ideal for someone who enjoys being in the field, building strong relationships, finding solutions, and having a direct impact on operational success.

Key Responsibilities

Operations and Client Relationship Management

Manage the day-to-day operations of multiple sites within the assigned territory.

Serve as the primary point of contact for clients and build strong, long-lasting relationships.

Conduct regular site visits, client meetings, and performance reviews.

Anticipate client needs and promptly resolve operational issues.

Manage client concerns and escalations and coordinate the necessary service recovery actions.

Evaluate service quality and implement improvement plans when required.

Promote client satisfaction, retention, and continued relationship development.

Leadership and Service Quality

Work closely with subcontractors to ensure compliance with quality standards and contractual requirements.

Ensure effective communication between clients, subcontractors, and various internal departments.

Support initiatives focused on the development and continuous improvement of subcontractor service quality.

Promote a culture focused on accountability, health and safety, continuous improvement, and customer service excellence.

Financial Management and Business Development

Manage the operational performance and profitability of assigned sites.

Monitor budgets, labour costs, materials, inventory, and company assets.

Identify opportunities to grow revenue with existing clients, including contract expansion and special projects.

Support pricing, bidding, and business development initiatives.

Actively contribute to contract retention and the growth of the client portfolio.

Workforce Planning

Collaborate with the Talent Acquisition and Subcontractor Relations teams to ensure adequate site coverage.

Anticipate workforce requirements and contribute to recruitment, onboarding, and retention initiatives.

Ensure available resources meet operational requirements and client expectations.

What We're Looking For

Relevant experience in operations management, multi-site management, facility services, commercial cleaning, territory management, or a similar service-based environment.

Demonstrated experience in client relationship management and problem-solving.

Ability to manage multiple sites, clients, and priorities simultaneously.

Strong leadership, communication, organizational, and decision-making skills.

Business acumen with a solid understanding of budgets, cost control, and profitability.

Ability to work independently in a dynamic and constantly evolving environment.

A proactive, solutions- and results-oriented approach.

Valid driver's licence and the ability to travel frequently throughout the assigned territory.

Proficiency in French and English [if required for the responsibilities of the position].

What We Offer

Permanent, full-time position.

Salary: 80,000 to $85,000 per year.

Bonus program

Company vehicle provided for business travel.

Comprehensive benefits program.

A position offering autonomy and responsibility in managing your territory.

The opportunity to have a direct impact on client satisfaction and operational success.

A dynamic work environment focused on collaboration and continuous improvement.

Professional development and advancement opportunities within the organization.

Travel and Availability

This is primarily a field-based operational role and requires frequent travel to client locations throughout the assigned territory. A company vehicle will be provided for business travel.

Some flexibility is also required to occasionally respond to urgent operational needs or client issues that may arise outside regular business hours.

Apply About employer

More about this job

Responsibilities

The Operations Manager will oversee a portfolio of clients to ensure operational excellence, service quality, and site profitability. They are responsible for managing day-to-day site operations, building client relationships, and coordinating with subcontractors to meet contractual requirements.

Requirements

Candidates must have relevant experience in operations or facility services management and demonstrated success in client relationship management. A valid driver's license and the ability to travel frequently within the assigned territory are required.

Skills

Operations management
Multi-site management
Facility services
Problem-solving
Leadership
Communication
Organizational skills
Decision-making
Business acumen
Budgeting
Cost control
Profitability analysis
Workforce planning
Territory management

Benefits

Health insurance
Dental insurance
Vision insurance
Pension plan
Company vehicle
Bonus program

Visa sponsorship

Not detected in the job text

Keywords

Operations Management
Facility Services
Multi-site Management
Client Retention
Subcontractor Management
Profitability
Budgeting
Cost Control
Territory Management
Workforce Planning
Service Quality
Commercial Cleaning
Business Development
Contract Management
Inventory Management
Health and Safety
Customer Service

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