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Added 12 mins ago
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Lumber Sales Part Time - WINDSOR E
The Home Depot Canada
Windsor, ON
- Part-time
Follows all safety policies and procedures, Loss Prevention policies and procedures
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SH
Dietary Aide
Shared Health-Soins Communs
Swan River, MB
- Internship
Under the direction of the Manager, Nutrition Services or Nutrition Services Supervisor and coordination of the Cook, Lead Hand or Clerk, the Dietary Aide is responsible for performing the…
Added 12 mins ago
AC
Hourly Supervisor
Aramark Canada
Halifax, NS
- Full-time
…Services team as a Residential Dining Supervisor! Reporting to the Manager, the Supervisor is responsible for coordinating and overseeing the day-to-day activities of the component,…
Added 12 mins ago
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DOWNTOWN REVITALIZATION INSPECTOR
City of Brampton
Brampton, ON
- Full-time
Reporting to the Manager, Downtown Revitalization, manages, inspects and coordinates Downtown Revitalization construction projects and other contracts in the field to ensure that…
Added 12 mins ago
SH
Dietary Aide
Shared Health-Soins Communs
Mountain Road, MB
- Full-time
Under the direction of the Manager, Nutrition Services or Nutrition Services Supervisor and coordination of the Cook, Lead Hand or Clerk, the Dietary Aide is responsible for performing the…
Added 12 mins ago
FC
Member Service Representative (Part-Time)
FirstOntario Credit Union
Ingersoll, ON
- Part-time
…relating to business development as set forth by the Branch…
Added 28 mins ago
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Facility Manager
BGIS
Sudbury, ON
- Full-time
The Facility Manager is responsible for operations and budget management, service delivery management, project management, client relationship management, health and safety, and emergency…
Added 42 mins ago
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Maintenance II
Shared Health-Soins Communs
Ste. Rose du Lac, MB
- Internship
Participate in the on-call rotation as required by the Regional Manager, Maintenance.
Added 42 mins ago
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Dietary Aide
Shared Health-Soins Communs
Roblin, MB
- Internship
Under the direction of the Manager, Nutrition Services or Nutrition Services Supervisor and coordination of the Cook, Lead Hand or Clerk, the Dietary Aide is responsible for performing the…
Added 42 mins ago
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Cook 1
Shared Health-Soins Communs
Wawanesa, MB
- Full-time
Under the direction of the Nutrition Services Supervisor and/or Manager, the Cook I is responsible for performing the following activities according to related policies and procedures and…
Added 42 mins ago
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Dietary Aide
Shared Health-Soins Communs
Brandon, MB
- Full-time
Under the direction of the Manager, Nutrition Services or Nutrition Services Supervisor and coordination of the Cook, Lead Hand or Clerk, the Dietary Aide is responsible for performing the…
Added 42 mins ago
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Supervisor - Health Information Services
Shared Health-Soins Communs
Brandon, MB
- Full-time
The Supervisor Health Information Services shall be accountable to the Director/Regional Manager/Manager Health Information Services and is responsible for the development, coordination,…
Added 42 mins ago
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Registered Nurse - Brain Program - Inpatient Stroke Rehabilitation
University Health Network
Toronto, ON
- Part-time
Complying with and commitment to patient safety responsibilities and corresponding hospital plans, policies and procedures in order to ensure a safe environment for patients.
Added 42 mins ago
SH
Dietary Aide
Shared Health-Soins Communs
Wawanesa, MB
- Full-time
Under the direction of the Manager, Nutrition Services or Nutrition Services Supervisor and coordination of the Cook, Lead Hand or Clerk, the Dietary Aide is responsible for performing the…
Added 42 mins ago
SH
Dietary Aide
Shared Health-Soins Communs
Brandon, MB
- Full-time
Under the direction of the Manager, Nutrition Services or Nutrition Services Supervisor and coordination of the Cook, Lead Hand or Clerk, the Dietary Aide is responsible for performing the…
Added 42 mins ago
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Lead Hand - Medical Device Reprocessing
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Added 42 mins ago
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Housekeeping Aide
Shared Health-Soins Communs
Brandon, MB
- Internship
Under the direction of the Manager, Environmental Services or the Environmental Services Supervisor, the Housekeeping Aide is responsible for performing the following activities according…
Added 42 mins ago
UH
Registered Practical Nurse - Brain Program, Stroke
University Health Network
Toronto, ON
- Full-time
Compliance with and commitment to patient safety responsibilities and corresponding hospital plans, policies and procedures in order to ensure a safe environment for patients
Added 42 mins ago
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Manager, Internal Controls
Husky Technologies
Bolton, ON
- Full-time
…state-of-the-art manufacturing facilities with outstanding safety records. We offer a great work environment and competitive total compensation package, including above market retirement…
Added 42 mins ago
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General Duty Nurse (N2) - Adult ER (Designated Indigenous)
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of the Manager Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
Added 42 mins ago
HT
IT Internal Auditor
Husky Technologies
Bolton, ON
- Full-time
…state-of-the-art manufacturing facilities with outstanding safety records. We offer a great work environment and competitive total compensation package, including above market retirement…
Added 42 mins ago
SH
General Duty Nurse (N2) - Adult ER (Designated Indigenous)
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of the Manager Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
Added 42 mins ago
SH
General Duty Nurse (N2) - Adult ER (Designated Indigenous)
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of the Manager Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
Added 42 mins ago
SH
General Duty Nurse (N2) - Adult ER (Designated Indigenous)
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of the Manager Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
Added 42 mins ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Title: Financial Manager - PLM (Product Line Mgmt)

United Services Group

Account Manager , Operations | Facility Services

Markham, ON, Canada
Oshawa, ON, Canada
Pickering, ON, Canada
Toronto, ON, Canada
Vaughan, ON, Canada

Salary: 80,000 to $85,000 per year.

Apply About employer

Applications open in a new tab.

Job details

Pay: Salary: 80,000 to $85,000 per year.
Posting language: English
Posted: Oct 29, 2026

Original job description

About Us

We are an established Canadian facility, maintenance company. We provide a variety of services to large retail and commercial businesses nationally.

We have a competitive compensation & benefits plan including health, dental and vision, and a pension plan after 1 year.

Account Manager , Operations | Facility Services

Region: Markham/Richmond Hill/ Scarborough/Vaughan /Oshawa/ Pickering

Permanent, Full-Time Position

Join United Services Group

Are you a hands-on manager recognized for your leadership, strong customer service skills, and ability to effectively manage multiple sites and priorities?

United Services Group is looking for an Operations Manager to oversee a portfolio of clients and ensure operational excellence within an assigned territory.

In this key role, you will be responsible for client satisfaction and retention, service quality, operational performance, and site profitability. You will work closely with our clients, subcontractors, and internal teams to ensure reliable, efficient, and high-quality service.

This opportunity is ideal for someone who enjoys being in the field, building strong relationships, finding solutions, and having a direct impact on operational success.

Key Responsibilities

Operations and Client Relationship Management

Manage the day-to-day operations of multiple sites within the assigned territory.

Serve as the primary point of contact for clients and build strong, long-lasting relationships.

Conduct regular site visits, client meetings, and performance reviews.

Anticipate client needs and promptly resolve operational issues.

Manage client concerns and escalations and coordinate the necessary service recovery actions.

Evaluate service quality and implement improvement plans when required.

Promote client satisfaction, retention, and continued relationship development.

Leadership and Service Quality

Work closely with subcontractors to ensure compliance with quality standards and contractual requirements.

Ensure effective communication between clients, subcontractors, and various internal departments.

Support initiatives focused on the development and continuous improvement of subcontractor service quality.

Promote a culture focused on accountability, health and safety, continuous improvement, and customer service excellence.

Financial Management and Business Development

Manage the operational performance and profitability of assigned sites.

Monitor budgets, labour costs, materials, inventory, and company assets.

Identify opportunities to grow revenue with existing clients, including contract expansion and special projects.

Support pricing, bidding, and business development initiatives.

Actively contribute to contract retention and the growth of the client portfolio.

Workforce Planning

Collaborate with the Talent Acquisition and Subcontractor Relations teams to ensure adequate site coverage.

Anticipate workforce requirements and contribute to recruitment, onboarding, and retention initiatives.

Ensure available resources meet operational requirements and client expectations.

What We're Looking For

Relevant experience in operations management, multi-site management, facility services, commercial cleaning, territory management, or a similar service-based environment.

Demonstrated experience in client relationship management and problem-solving.

Ability to manage multiple sites, clients, and priorities simultaneously.

Strong leadership, communication, organizational, and decision-making skills.

Business acumen with a solid understanding of budgets, cost control, and profitability.

Ability to work independently in a dynamic and constantly evolving environment.

A proactive, solutions- and results-oriented approach.

Valid driver's licence and the ability to travel frequently throughout the assigned territory.

Proficiency in French and English [if required for the responsibilities of the position].

What We Offer

Permanent, full-time position.

Salary: 80,000 to $85,000 per year.

Bonus program

Company vehicle provided for business travel.

Comprehensive benefits program.

A position offering autonomy and responsibility in managing your territory.

The opportunity to have a direct impact on client satisfaction and operational success.

A dynamic work environment focused on collaboration and continuous improvement.

Professional development and advancement opportunities within the organization.

Travel and Availability

This is primarily a field-based operational role and requires frequent travel to client locations throughout the assigned territory. A company vehicle will be provided for business travel.

Some flexibility is also required to occasionally respond to urgent operational needs or client issues that may arise outside regular business hours.

Apply About employer

More about this job

Responsibilities

The Operations Manager will oversee a portfolio of clients to ensure operational excellence, service quality, and site profitability. They are responsible for managing day-to-day site operations, building client relationships, and coordinating with subcontractors to meet contractual requirements.

Requirements

Candidates must have relevant experience in operations or facility services management and demonstrated success in client relationship management. A valid driver's license and the ability to travel frequently within the assigned territory are required.

Skills

Operations management
Multi-site management
Facility services
Problem-solving
Leadership
Communication
Organizational skills
Decision-making
Business acumen
Budgeting
Cost control
Profitability analysis
Workforce planning
Territory management

Benefits

Health insurance
Dental insurance
Vision insurance
Pension plan
Company vehicle
Bonus program

Visa sponsorship

Not detected in the job text

Keywords

Operations Management
Facility Services
Multi-site Management
Client Retention
Subcontractor Management
Profitability
Budgeting
Cost Control
Territory Management
Workforce Planning
Service Quality
Commercial Cleaning
Business Development
Contract Management
Inventory Management
Health and Safety
Customer Service

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