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Added 47 mins ago
VC
Evaluation Scientist, (C2E2) Centre for Clinical Epidemiology and Evaluation, VCHRI
Vancouver Coastal Health
Vancouver, BC
- $55.27 to $79.45 CAD / hour
- Full-time
…practice and system improvement, this role offers the chance to lead important work on patient engagement and learning health…
Added 47 mins ago
VC
Business Advisor, Data and Analytics
Vancouver Coastal Health
Vancouver, BC
- $38.9 to $55.92 CAD / hour
- Full-time
…taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in…
Added 55 mins ago
WG
Senior Production Geologist
Wesdome Gold Mines
Eagle River, ON
- $124,100 to $160,600 CAD / year
- Internship
The ability to lead/guide others and communicate to other departments to achieving the company’s drilling and production goals.
Added 55 mins ago
GC
Développeur.se principal.e de l’infrastructure / Lead Infrastructure Engineer
Game Companies
Vancouver, BC
- Full-time
This is a hybrid role, working three days per week in Redwood City, Montreal, or Vancouver
Added 55 mins ago
MR
Senior Data Engineer
MPA Recruitment
Halifax, NS
- Full-time
…code, test and defect resolution. Working with Architects and Lead Engineers to ensure the software supports non-functional needs. Collaborating with colleagues to resolve implementation…
Added 55 mins ago
MR
Sr Data Engineer
MPA Recruitment
Toronto, ON
- Full-time
…code, test and defect resolution. Working with Architects and Lead Engineers to ensure the software supports non-functional needs. Collaborating with colleagues to resolve implementation…
Added 1 hour ago
W
Performance Marketing Specialist (experience in US performance marketing and paid advertising is required)
WorkStaff360
Remote, Canada
- $10 to $12 CAD / hour
- Full-time
- Remote
Manage B2B lead generation campaigns focused on qualified leads, appointments, and sales opportunities.
Added 1 hour ago
S
Director of Sales And Business Development
salesQB
Toronto, ON · Greater Toronto Area, Canada
- $112,300 to $282,400 CAD / year
- Full-time
Apply your skill and knowledge to help tighten up their sales process, systems, technology, and team
Added 1 hour ago
RS
Level 3 Rope Access Technicians
Rockwood Service Corporation
Rocky View No 44, AB · Rocky View County, AB
- Full-time
Standard First Aid Certification required
Added 1 hour ago
G
Senior Director, Global Real-World Evidence & Health Outcomes Research Lead, Specialty Medicines - Respiratory
GSK
Mississauga, ON
- Full-time
The role of Senior Director, Global Real-World Evidence & Health Outcomes Research (GRWE& HO) Lead, Respiratory, will provide strategic real-world evidence and health outcomes leadership…
Added 1 hour ago
S
Sr. Project Manager
SearchLabs
Markham, ON
- Contract
Lead cross-functional, multi-team projects from discovery and planning through implementation, launch, and transition to operational support. Manage backlogs, delivery plans, budgets,…
Added 2 hours ago
S
Manager, Planning and Project Controls, BC Health Workday
Sanya’k̓ula
BC · British Columbia, Canada
- Full-time
…of staff and the development and continuous improvement of technology service business processes and practices. Accountable and responsible for the timely execution of technology project…
Added 2 hours ago
PH
Manager, Planning and Project Controls, BC Health Workday
Provincial Health Services Authority
BC · British Columbia, Canada
- Full-time
…of staff and the development and continuous improvement of technology service business processes and practices. Accountable and responsible for the timely execution of technology project…
Added 2 hours ago
A
Digital PMO Lead
ABB
QC
- Full-time
At ABB, we help industries run leaner and cleaner - and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join…
Added 2 hours ago
A
Senior Project Engineer
ABB
Québec, QC
- Full-time
At ABB, we help industries run leaner and cleaner - and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join…
Added 2 hours ago
A
Space & Defense Systems (SDS) Manager – Business Execution & Engineering Operations
ABB
Québec, QC
- Full-time
At ABB, we help industries run leaner and cleaner - and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join…
Added 2 hours ago
A
Senior Field Service Technician
ABB
Mississauga, ON
- $90,000 to $120,000 CAD / year
- Full-time
…to acquire ABB Robotics. SoftBank is a globally recognized technology group and investor/operator focused on AI, robotics, and next-generation computing. By joining us now, you’ll be part…
Added 2 hours ago
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Regional Channel Representative - Smart Buildings & Smart Power
ABB
Saint-Laurent, QC
- Full-time
At ABB, we help industries run leaner and cleaner - and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join…
Added 2 hours ago
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Director, International Business Transformation & Strategy Execution (flexible location)
ABB
NL · AB · MB · ON · NS · BC · NB · Saint-Laurent, QC
- Full-time
At ABB, we help industries run leaner and cleaner - and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join…
Added 2 hours ago
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Order-to-Delivery Business Lead
ABB
AB · ON
- $119,000 to $190,400 CAD / year
- Full-time
At ABB, we help industries run leaner and cleaner - and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join…
Added 3 hours ago
S|
IT Sales Manager
Solidy | Software Development Company
BC
- Full-time
At least 2 years of experience working in a Technology Service or Managed IT Service organization
Added 3 hours ago
ML
Executive Assistant to Owner
Markstone Landscaping
Mississauga, ON
- Full-time
- On-site
Must live within 30 minutes of our office
Added 3 hours ago
ML
Executive Assistant to Owner
Markstone Landscaping
Milton, ON
- Full-time
- On-site
Must live within 30 minutes of our office
Added 3 hours ago
GC
Technical Director
Game Companies
Vancouver, BC
- Full-time
The key function of the Technical Director is to lead and manage the engineering team. They direct, oversee, and communicate project engineering efforts while collaborating for feedback…
Added 3 hours ago
GC
Expert Technical Designer
Game Companies
Burnaby, BC
- $118,300 to $175,060 CAD / year
- Full-time
Be a Craft Lead for fellow Technical Designers and lead the hands-on technical approach of implementation

United Services Group

Area Manager - Charlottetown, PEI

Canada

Apply on jobs.dayforcehcm.com About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 9, 2026

Original job description

About Us

We are an established Canadian facility, maintenance company. We provide a variety of services to large retail and commercial businesses nationally.

We have a competitive compensation & benefits plan including health, dental and vision, and a pension plan after 1 year.

Job Summary

This role is responsible for leading, managing, coordinating, and implementing daily the Janitorial Services scope of works at all store or site locations within the designated area or territory, across multiple customer banners.

The key focus areas of this role are in managing:

Customer Experience & Retention
Communication between United, Customer & Partner
Performance of our Partners & Cleaners
Overall Store Operations (Including store budgets, profitability & KPI’s)
Quality Standards & Audits
Training
Cost Management
Increasing Revenue & Profits per Store and Customer Banners
United & Customer Processes, Policies & Guidelines
Support to other Area Managers as required

Duties and Responsibilities

Planning & Budgeting:

Responsible for participation in the development and implementation of annual plans by customer banners (annual waxing schedules/, budgets, potential add on sales opportunities).
Implement store level budgets.
Create and develop short and long-term strategies at store level to secure sustainability and profitability of all operations.

Customer Relationships & Communication:

Build strong relationships with customers and business partners at store level (cross-selling, building trust, deliver good service, consistency, follow through, be a United brand ambassador and represent the brand positively).
Single point of contact at store level with customer for the communication between United and the customer for all services (nights, day porters, outside services, etc.) & and various departments within United.
Address store level customer concerns and provide timely and effective solutions to problems.
Support Regional Mgmt. on all face-to-face meetings or touchpoints with key customer stakeholders (e.g., Customer District Managers (DM's) & Customer V.P level)
Participate in:
- Daily/Weekly/Monthly meetings with customers banners on store audits, case management & action plans, periodic schedules, scope of works.
- - Daily/Weekly/Monthly reporting on issues & escalations, action plans, including access issues, to customer.
  - Weekly or as required, store compliancy walks with customers.
  - Lead or participate in store transition meetings with new customer and partner together about expectations around scope of works and set expectations.

Internal Communication:

Lead and coordinate all store level communication with United Partners daily on issues and actions.

Set expectations with Partners, provide training, coaching & mentoring.
Participate in cross-functional weekly & monthly meetings with Regional & Support Teams (e.g., L & D, Partner Relations, Equipment Services).

Process Compliances:

· Lead all process initiatives/implementation at store level; Work with Sr. management on identifying store level trends and process gaps.

Lead store level customer store/calibration walks.
Lead process adoption in Salesforce.
Responsible for managing business using United technologies provided (e.g., Salesforce/Outlook).
Lead and or support key United operational processes and KPI’s: As per Retention Priority Framework, to name a few.
- Support Partner Change Overs (PCO) with Partnership team.
- Material Ordering.
- In-Store Specials.
- Conduct Visitation Audits & manage Case mgmt. for issues and escalations.
- Create and implement Periodic Schedules.
- A.R.I and H & S Compliance
- I.D Badging & uniform compliance for all Partners & cleaners
- In Store Partner Training and support Partner Effectiveness in Partner training Program
- Support Partner Effectiveness team in Hiring/Recruitment/Termination of Partners
- Collection of Annexes or any other types of Inspections/reporting required by Customers for Billing purposes

Cost Management & Controls:

Responsible at store level for Revenue + Cost per Store; Budget Vs Actual + Gross margins.
Responsible for the store level financial activities related to billing, invoicing, store budgets, customers, suppliers and sub-contractors’ expenses, employee hours, material costs over budget, equipment repair costs.
Support Sr. Mgmt. for operational costing for new & existing business.
Monitor asset inventory, including but not limited to, equipment, supplies at store level.

Revenue growth in existing business:

Implement transitions of new business in stores in compliance with customer transition process.

Lead growth of In-store business by upselling Special services.

Workforce & Performance Management:

Co-Lead Performance Mgmt. for Partners with Partner Effectiveness team as per United reports (Monthly inspections, escalation reports, attendance reports, visitation reports)

Recruitment, Training & Development:

Support Partner Effectiveness team in Hiring/Recruitment/Termination of Partners and Partner management (e.g., Partner Change Overs (PCO); Group Echo; Insurance, Contract signing, ID Badging for all staff and Partners; Material Ordering; Invoicing.
Lead In-Store Partner Training (Scope + Equipment + Material Ordering) and support Partner Effectiveness & L & D in overall Partner training program.
Lead daily/weekly mentoring and coaching of Partners on store performance and customer scope of works.
Monitoring performance of reporting Partners and apply performance improvement plans to improve Partner engagement and productivity in conjunction with Partner Effectiveness team

Technology & Assets:

Responsible for managing business using United technologies provided (e.g. Salesforce & Microsoft Programs). Responsible for asset management.

Additional Responsibilities:

Perform daily functions in alignment with company mission, vision, and values.
Work in compliance with all United, legal & health & safety policies and protocols.
Protect company assets from damage and misuse.
Perform other related duties as may be required from time to time.

Other Job Requirements and Expectations:

Available to address customer and Partner needs and concerns in a timely manner.
Willing to travel frequently within the designated territory or outside the province as may be required from time to time.
Ability to deal with high level of stress and solve problems as they arise.
Ability to work flexible shifts on a rotation basis.

Skills:

Business acumen
Communication Skills: Active listening, verbal, and written communication skills
Advanced Technology competency
Managing budgeting & costing
Expertise in floor-care and cleaning procedures is an asset.
Process and compliancy driven.
Superior time management and problem-solving skills.

Apply on jobs.dayforcehcm.com About employer

More about this job

Responsibilities

The Area Manager is responsible for overseeing daily janitorial operations, managing customer relationships, and ensuring store-level profitability and quality standards. They lead partner performance, coordinate site transitions, and implement company policies across multiple retail and commercial locations.

Requirements

Candidates should possess strong business acumen, advanced technology competency, and expertise in budgeting and cost control. Superior time management, problem-solving skills, and the ability to travel frequently within the designated territory are essential for this role.

Skills

Business acumen
Communication skills
Active listening
Budgeting
Cost management
Floor-care procedures
Cleaning procedures
Process management
Time management
Problem-solving
Salesforce
Microsoft programs
Performance management
Training and development
Strategic planning

Benefits

Health insurance
Dental insurance
Vision insurance
Pension plan

Visa sponsorship

Not detected in the job text

Keywords

Area Manager
Janitorial Services
Facility Maintenance
Customer Retention
KPI Management
Budgeting
Salesforce
Operations Management
Quality Audits
Partner Management
Workforce Management
Asset Management
Cross-selling
Invoicing
Health and Safety
Compliance
Strategic Planning
Retail Operations
Commercial Services
Performance Improvement

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Work requirements

Jobs in Canada