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Added 4 hours ago
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Sales Director / Business Development Manager – IT Staffing & Technology Services
nugget.ai
Toronto, ON
- Contract
We are looking for a highly driven Sales Director / Business Development Manager to lead business development and drive new client acquisition across the US and Canadian markets. The ideal…
Added 4 hours ago
SB
Account Manager (Walmart)- Special Project
Scandinavian Building Services
Barrie, ON
- Contract
…building maintenance across Canada today. We attribute our success to staying true to our core values of Service, Motivate, Respect, and Connect. As we continue to grow we are looking to…
Added 5 hours ago
AR
Business Development Manager
ALS Recruiting Ltd
ON · Ontario, Canada
- $75,000 to $130,000 CAD / year
- Full-time
Freight Business Development Manager (freight)
Added 5 hours ago
SM
Account manager
Sani Marc
Winnipeg, MB
- Full-time
…sectors and environments, providing solutions tailored to each client’s needs. Our company culture is built on an inclusive and stimulating work environment, where collaboration,…
Added 5 hours ago
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Associate Project Manager
BGIS
Abbotsford, BC
- Full-time
Reporting to a Project Manager, the Associate Project Manager will be responsible for planning and overseeing the end-to-end delivery of assigned projects, typically of low complexity, risk…
Added 5 hours ago
NA
Client Manager, In-Person Service, Personal Lines
NFP, an Aon company (Canada)
Timmins, ON
- Full-time
…services you need, when you need them. We're looking for a Client Manager who will leverage their industry knowledge and expertise to provide front-line counseling to our clients about…
Added 6 hours ago
MN
Project Manager
Matchtech North America
Toronto, ON · Greater Toronto Area, Canada
- Contract
Matchtech are supporting a key client with the requisition of a Project Manager within the T&D sector. The Project Manager will manage, direct, and coordinate all aspects of work related to…
Added 6 hours ago
NB
Associate Advice Center Manager
National Bank of Canada
Valleyfield, PE
- Full-time
As an Associate Advice Centre Manager, you’ll manage your Advice Centre and play a strategic role by guiding your team and helping each member achieve their objectives. With an approach…
Added 6 hours ago
GI
Millwork Engineer / CNC Programmer
Giffin Interior
Engineer, BC
- Full-time
…support our shop, production efficiency, and overall project…
Added 6 hours ago
RB
Relationship Manager Commercial Banking - Intern
Royal Bank of Canada
Burlington, ON
- Full-time
Apply a continuous-improvement approach to delivering a superior client experience
Added 6 hours ago
RB
Vice President, Financing Specialists
Royal Bank of Canada
Ottawa, ON
- Full-time
…responsibilities to deliver on the strategic priorities of enhancing client loyalty and maximizing revenue for RBC. Builds strong partnerships and works closely with the Client Relationship…
Added 7 hours ago
ML
Senior Business Development Manager
ME Law - Business Litigation Lawyers
Toronto, ON
- Full-time
…conversations, signed retainers, collected revenue, and durable client…
Added 7 hours ago
GD
Senior Project Engineer - Systems Engineer
General Dynamics Missions System International
Ottawa, ON
- Full-time
Are you ready to take the helm and steer a talented team of engineers toward success? We are currently looking for a Project Engineer with technical leadership skills to play a driving…
Added 7 hours ago
D&
Senior Cost Manager - Project Controls - Calgary, AB
Dokainish & Company
Calgary, AB
- Full-time
We are currently seeking an experienced Senior Cost Manager to join our high-performing, diverse, and innovative consulting team, supporting a key client engagement in Calgary
Added 8 hours ago
KC
Oakville Office - Opportunities in Enterprise Core Services - Co-op - Winter 2027
KPMG Canada
ON · Oakville, Ontario
- Internship
…you will gain authentic engagement experience working with client projects across our teams. Along the way, you will broaden your skill set through KPMG’s vast learning and development…
Added 8 hours ago
RB
Associate, Operations II - Mail & Distribution
Royal Bank of Canada
Toronto, ON
- Full-time
…Incoming/Outgoing mail and processing activities such as sorting, inserting client documents in a timely manner to provide a positive client experience. Additionally, you will be…
Added 8 hours ago
RB
Branch Manager Advisor
Royal Bank of Canada
Petrolia, ON
- Full-time
As a Branch Manager Advisor you fulfill a critical hybrid role in the branch with 40-50% of your time spent providing advice to clients as a Financial Advisor and 50-60% in a Branch…
Added 8 hours ago
IA
Youth Settlement Worker
Immigrant and Refugee Services Association PEI (IRSA)
Charlottetown, PE
- Full-time
As a Youth Settlement Worker (Term Role), you will be a crucial part of our YSS team, reporting to the department manager. Youth settlement work provides the opportunity to deliver both…
Added 9 hours ago
Client Success Manager - Toronto, CAN
WiredScore
Canada
We're hiring a Client Success Manager to join our North American team and take ownership of a strategic portfolio of commercial real estate clients. This is a commercially focused,…
Added 10 hours ago
L
Healthcare Professional - Registered Respiratory Therapist
Linde
Grande Prairie, AB
- Full-time
…prescribed respiratory therapy in the Medigas office, or the client home including assessment, education, documentation, and follow-up to ensure equipment performance and client compliance.…
Added 10 hours ago
O
Lead Product Manager (Digital Experience) 1
OpenText
Mississauga, ON
- Full-time
OpenText is seeking a Lead Product Manager to shape the strategy, roadmap, and market success of integrated capabilities across Experience Cloud. This role will support cross-product…
Added 10 hours ago
O
Lead Product Manager (Digital Experience) 1
OpenText
Richmond Hill, ON
- Full-time
OpenText is seeking a Lead Product Manager to shape the strategy, roadmap, and market success of integrated capabilities across Experience Cloud. This role will support cross-product…
Added 10 hours ago
O
Lead Product Manager (Digital Experience) 1
OpenText
Waterloo, ON
- Full-time
OpenText is seeking a Lead Product Manager to shape the strategy, roadmap, and market success of integrated capabilities across Experience Cloud. This role will support cross-product…
Added 10 hours ago
CI
Gestionnaire principal de projet bilingue (Nucléaire) /Senior Project Manager (Nuclear)
Calian in Space & Technology
Trois-Rivières, QC
- Full-time
Added 10 hours ago
J
B2B Sales Assistant Manager
Jobgether
Canada
- Contract
The B2B Sales Assistant Manager will lead and develop a high-performing sales team focused on helping business clients maximize growth through technology solutions and strategic account…

United Services Group

Operations Account Manager - Facility Services

Gananoque, ON, Canada
Kingston, ON, Canada
Prince Edward, ON, Canada
Belleville, ON, Canada
Port Hope, ON, Canada

Salary: 75,000 to $85,000 per year].

Apply About employer

Applications open in a new tab.

Job details

Pay: Salary: 75,000 to $85,000 per year].
Posting language: English
Posted: Oct 7, 2026

Original job description

About Us

We are an established Canadian facility, maintenance company. We provide a variety of services to large retail and commercial businesses nationally.

We have a competitive compensation & benefits plan including health, dental and vision, and a pension plan after 1 year.

Operations Manager | Facility Services

Region: Kingston/Port Hope/Trenton/Belleville/Gananoque/Prince Edward Countyand Surrounding Areasl and Surrounding Areas

Permanent, Full-Time Position

Join United Services Group

Are you a hands-on manager recognized for your leadership, strong customer service skills, and ability to effectively manage multiple sites and priorities?

United Services Group is looking for an Operations Manager to oversee a portfolio of clients and ensure operational excellence within an assigned territory.

In this key role, you will be responsible for client satisfaction and retention, service quality, operational performance, and site profitability. You will work closely with our clients, subcontractors, and internal teams to ensure reliable, efficient, and high-quality service.

This opportunity is ideal for someone who enjoys being in the field, building strong relationships, finding solutions, and having a direct impact on operational success.

Key Responsibilities

Operations and Client Relationship Management

Manage the day-to-day operations of multiple sites within the assigned territory.
Serve as the primary point of contact for clients and build strong, long-lasting relationships.
Conduct regular site visits, client meetings, and performance reviews.
Anticipate client needs and promptly resolve operational issues.
Manage client concerns and escalations and coordinate the necessary service recovery actions.
Evaluate service quality and implement improvement plans when required.
Promote client satisfaction, retention, and continued relationship development.

Leadership and Service Quality

Work closely with subcontractors to ensure compliance with quality standards and contractual requirements.
Ensure effective communication between clients, subcontractors, and various internal departments.
Support initiatives focused on the development and continuous improvement of subcontractor service quality.
Promote a culture focused on accountability, health and safety, continuous improvement, and customer service excellence.

Financial Management and Business Development

Manage the operational performance and profitability of assigned sites.
Monitor budgets, labour costs, materials, inventory, and company assets.
Identify opportunities to grow revenue with existing clients, including contract expansion and special projects.
Support pricing, bidding, and business development initiatives.
Actively contribute to contract retention and the growth of the client portfolio.

Workforce Planning

Collaborate with the Talent Acquisition and Subcontractor Relations teams to ensure adequate site coverage.
Anticipate workforce requirements and contribute to recruitment, onboarding, and retention initiatives.
Ensure available resources meet operational requirements and client expectations.

What We're Looking For

Relevant experience in operations management, multi-site management, facility services, commercial cleaning, territory management, or a similar service-based environment.
Demonstrated experience in client relationship management and problem-solving.
Ability to manage multiple sites, clients, and priorities simultaneously.
Strong leadership, communication, organizational, and decision-making skills.
Business acumen with a solid understanding of budgets, cost control, and profitability.
Ability to work independently in a dynamic and constantly evolving environment.
A proactive, solutions- and results-oriented approach.
Valid driver's licence and the ability to travel frequently throughout the assigned territory.
Proficiency in French and English [if required for the responsibilities of the position].

What We Offer

Permanent, full-time position.
Salary: 75,000 to $85,000 per year].
Bonus program
Company vehicle provided for business travel.
Comprehensive benefits program.
A position offering autonomy and responsibility in managing your territory.
The opportunity to have a direct impact on client satisfaction and operational success.
A dynamic work environment focused on collaboration and continuous improvement.
Professional development and advancement opportunities within the organization.

Travel and Availability

This is primarily a field-based operational role and requires frequent travel to client locations throughout the assigned territory. A company vehicle will be provided for business travel.

Some flexibility is also required to occasionally respond to urgent operational needs or client issues that may arise outside regular business hours.

Apply About employer

More about this job

Responsibilities

The Operations Manager oversees daily operations across multiple client sites to ensure service quality, operational performance, and site profitability. They act as the primary point of contact for clients while managing subcontractors and internal teams to maintain high standards of service.

Requirements

Candidates must have relevant experience in operations or facility management with a strong background in client relations and multi-site oversight. A valid driver's license is required, along with the ability to travel frequently and manage budgets effectively.

Skills

Operations management
Multi-site management
Facility services
Problem-solving
Leadership
Communication
Budgeting
Cost control
Profitability analysis
Workforce planning
Strategic planning
Service quality assurance
Business development
Contract management

Benefits

Health insurance
Dental insurance
Vision insurance
Pension plan
Company vehicle
Bonus program

Visa sponsorship

Not detected in the job text

Keywords

Operations Management
Facility Services
Multi-site Management
Client Retention
Subcontractor Management
Budgeting
Profitability
Workforce Planning
Business Development
Service Quality
Territory Management
Commercial Cleaning
Contract Management
Operational Excellence
Inventory Management
Labour Costs
Strategic Planning
Account Management

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