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Added 10 mins ago
SM
RQ11706 – Software Developer – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
Client: Ministry of Public and Business Service Delivery and Procurement – RQ11706
Added 10 mins ago
SM
RQ11706 – Software Developer – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
Client: Ministry of Public and Business Service Delivery and Procurement – RQ11706
Added 10 mins ago
SM
RQ11706 – Software Developer – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
Client: Ministry of Public and Business Service Delivery and Procurement – RQ11706
Added 10 mins ago
SM
RQ11705 – Solutions Designer – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement – RQ11705
Added 10 mins ago
SM
RQ11705 – Solutions Designer – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement – RQ11705
Added 10 mins ago
SM
RQ11705 – Solutions Designer – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement – RQ11705
Added 40 mins ago
ZM
Bilingual Contract Specialist (English/French)
ZOLL Medical Corporation
Mississauga, ON · CA ON Mississauga
- Full-time
Assist the Commercial Contract Manager in maintaining bid and contract tracking tools, ensuring deadlines and documentation remain accurate.
Added 2 hours ago
S
Chargé(e) de projets senior en architecture | Senior Architecture Project Manager
SUMUScollab
Montreal, QC
- Full-time
You turn client needs into tangible projects. As both a project manager and trusted advisor, you take ownership of projects from concept through delivery, ensuring alignment between the…
Added 2 hours ago
EC
Operations Manager
EverLine Coatings and Services Simcoe
Barrie, ON
- Full-time
Role Description The Operations Manager is a full-time, on-site role based in Barrie, ON. This position oversees day-to-day field operations, including scheduling crews, assigning jobs,…
Added 2 hours ago
K
Senior Manager, Transaction Services
KPMG
Vancouver, BC
- Full-time
As a Senior Manager in Transaction Services, you will lead complex engagements and multidisciplinary teams, work closely with Partners and senior client executives, and apply both strong…
Added 3 hours ago
HH
Saint John Patient Care Attendant 2 (3025) PCN 1258005
Horizon Health Network
Saint John, NB
- Part-time
…shared with the candidate, Human Resources and the requesting manager electronically and language results will be placed on the personnel file for Horizon’s hiring…
Added 3 hours ago
HH
Miramichi Pharmacist 1 (PH01) PCN 1757434
Horizon Health Network
Miramichi, NB
- Part-time
Developing, implementing, monitoring, documentating and evaluating client pharmaceutical care plans
Added 3 hours ago
HH
Saint John Social Worker 1 (SW01) PCN 1257689
Horizon Health Network
Saint John, NB
- Full-time
…shared with the candidate, Human Resources and the requesting manager electronically and language results will be placed on the personnel file for Horizon’s hiring…
Added 3 hours ago
HH
Saint John Pharmacist 1 (PH01) PCN 1254124/1253711
Horizon Health Network
Saint John, NB
- Temporary
Developing, implementing, monitoring, documentating and evaluating client pharmaceutical care plans
Added 9 hours ago
Commercial Account Manager
Yotpo
Toronto, ON
…Madden. In this role, you'll be instrumental in fostering strong client relationships, understanding their needs, and driving growth in Yotpo’s revenue with each customer. Your ability to…
Added 11 hours ago
MU
Annual Giving Officer, Volunteer Programs
McGill University
Mont-Royal, QC · Les Cours Mont Royal
- Full-time
Under the supervision of the Manager, Volunteer Programs, Annual Giving Officer, Volunteer Programs focuses on soliciting and increasing donations from volunteer members of giving circles…
Added 12 hours ago
J
Civil Engineer - Design and Project Management, Urban Infrastructure, Greater Montreal Area
JobsMedia.io
Montreal, QC
- Full-time
Our client, a well-established consulting engineering firm recognized for the quality of its municipal infrastructure projects, is seeking an experienced civil engineer to join its team.…
Added 13 hours ago
RS
CEDO/EDO Trainee
Rockwood Service Corporation
Regina, SK
- Full-time
…team. This full-time position will report into the Division Manager and support operations in Estevan,…
Added 13 hours ago
OV
Curling Centre Manager | Full-Time | Temple Gardens Centre
Oak View Group
Moose Jaw, SK
- $58,000 to $62,000 CAD / year
- Full-time
…serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural…
Added 13 hours ago
SM
RQ11705 – Solutions Designer – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement – RQ11705
Added 13 hours ago
SM
RQ11705 – Solutions Designer – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement – RQ11705
Added 13 hours ago
SM
RQ11705 – Solutions Designer – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement – RQ11705
Added 13 hours ago
SM
RQ11706 – Software Developer – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
Client: Ministry of Public and Business Service Delivery and Procurement – RQ11706
Added 13 hours ago
SM
RQ11706 – Software Developer – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
Client: Ministry of Public and Business Service Delivery and Procurement – RQ11706
Added 13 hours ago
SM
RQ11706 – Software Developer – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
Client: Ministry of Public and Business Service Delivery and Procurement – RQ11706

United Services Group

Operations Account Manager - Facility Services

Gananoque, ON, Canada
Kingston, ON, Canada
Prince Edward, ON, Canada
Belleville, ON, Canada
Port Hope, ON, Canada

Salary: 75,000 to $85,000 per year].

Apply About employer

Applications open in a new tab.

Job details

Pay: Salary: 75,000 to $85,000 per year].
Posting language: English
Posted: Oct 7, 2026

Original job description

About Us

We are an established Canadian facility, maintenance company. We provide a variety of services to large retail and commercial businesses nationally.

We have a competitive compensation & benefits plan including health, dental and vision, and a pension plan after 1 year.

Operations Manager | Facility Services

Region: Kingston/Port Hope/Trenton/Belleville/Gananoque/Prince Edward Countyand Surrounding Areasl and Surrounding Areas

Permanent, Full-Time Position

Join United Services Group

Are you a hands-on manager recognized for your leadership, strong customer service skills, and ability to effectively manage multiple sites and priorities?

United Services Group is looking for an Operations Manager to oversee a portfolio of clients and ensure operational excellence within an assigned territory.

In this key role, you will be responsible for client satisfaction and retention, service quality, operational performance, and site profitability. You will work closely with our clients, subcontractors, and internal teams to ensure reliable, efficient, and high-quality service.

This opportunity is ideal for someone who enjoys being in the field, building strong relationships, finding solutions, and having a direct impact on operational success.

Key Responsibilities

Operations and Client Relationship Management

Manage the day-to-day operations of multiple sites within the assigned territory.
Serve as the primary point of contact for clients and build strong, long-lasting relationships.
Conduct regular site visits, client meetings, and performance reviews.
Anticipate client needs and promptly resolve operational issues.
Manage client concerns and escalations and coordinate the necessary service recovery actions.
Evaluate service quality and implement improvement plans when required.
Promote client satisfaction, retention, and continued relationship development.

Leadership and Service Quality

Work closely with subcontractors to ensure compliance with quality standards and contractual requirements.
Ensure effective communication between clients, subcontractors, and various internal departments.
Support initiatives focused on the development and continuous improvement of subcontractor service quality.
Promote a culture focused on accountability, health and safety, continuous improvement, and customer service excellence.

Financial Management and Business Development

Manage the operational performance and profitability of assigned sites.
Monitor budgets, labour costs, materials, inventory, and company assets.
Identify opportunities to grow revenue with existing clients, including contract expansion and special projects.
Support pricing, bidding, and business development initiatives.
Actively contribute to contract retention and the growth of the client portfolio.

Workforce Planning

Collaborate with the Talent Acquisition and Subcontractor Relations teams to ensure adequate site coverage.
Anticipate workforce requirements and contribute to recruitment, onboarding, and retention initiatives.
Ensure available resources meet operational requirements and client expectations.

What We're Looking For

Relevant experience in operations management, multi-site management, facility services, commercial cleaning, territory management, or a similar service-based environment.
Demonstrated experience in client relationship management and problem-solving.
Ability to manage multiple sites, clients, and priorities simultaneously.
Strong leadership, communication, organizational, and decision-making skills.
Business acumen with a solid understanding of budgets, cost control, and profitability.
Ability to work independently in a dynamic and constantly evolving environment.
A proactive, solutions- and results-oriented approach.
Valid driver's licence and the ability to travel frequently throughout the assigned territory.
Proficiency in French and English [if required for the responsibilities of the position].

What We Offer

Permanent, full-time position.
Salary: 75,000 to $85,000 per year].
Bonus program
Company vehicle provided for business travel.
Comprehensive benefits program.
A position offering autonomy and responsibility in managing your territory.
The opportunity to have a direct impact on client satisfaction and operational success.
A dynamic work environment focused on collaboration and continuous improvement.
Professional development and advancement opportunities within the organization.

Travel and Availability

This is primarily a field-based operational role and requires frequent travel to client locations throughout the assigned territory. A company vehicle will be provided for business travel.

Some flexibility is also required to occasionally respond to urgent operational needs or client issues that may arise outside regular business hours.

Apply About employer

More about this job

Responsibilities

The Operations Manager oversees daily operations across multiple client sites to ensure service quality, operational performance, and site profitability. They act as the primary point of contact for clients while managing subcontractors and internal teams to maintain high standards of service.

Requirements

Candidates must have relevant experience in operations or facility management with a strong background in client relations and multi-site oversight. A valid driver's license is required, along with the ability to travel frequently and manage budgets effectively.

Skills

Operations management
Multi-site management
Facility services
Problem-solving
Leadership
Communication
Budgeting
Cost control
Profitability analysis
Workforce planning
Strategic planning
Service quality assurance
Business development
Contract management

Benefits

Health insurance
Dental insurance
Vision insurance
Pension plan
Company vehicle
Bonus program

Visa sponsorship

Not detected in the job text

Keywords

Operations Management
Facility Services
Multi-site Management
Client Retention
Subcontractor Management
Budgeting
Profitability
Workforce Planning
Business Development
Service Quality
Territory Management
Commercial Cleaning
Contract Management
Operational Excellence
Inventory Management
Labour Costs
Strategic Planning
Account Management

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