Jobs in Canada

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Added 2 mins ago
RG
Food Service / Environmental Service-Manager
Responsive Group Inc.
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- Full-time
Added 2 mins ago
PP
Marketing Manager
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Canada
- Full-time
Added 2 mins ago
TB
Payroll Associate
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MD
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Work Shift/Work Hours: Day Shift / 8:00 AM - 4:30 PM
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RG
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SG
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S3 Group Ltd.
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- Full-time
Added 32 mins ago
HE
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- $41,000 to $45,000 CAD / year
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B
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- $47,118 to $58,897 CAD / year
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PS
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Shift: Monday thru Friday; Evening shifts (4:00 PM – 12:00 AM)
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WH
Lead MOA
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Administrative duties: Answer calls and greet patients in a helpful, respectful, and efficient manner, schedule appointments, manage referrals and results, handle billing, and perform…
Added 1 hour ago
RM
Ward Clerk
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AT
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MD
Management Analyst 4; Business Analyst
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A
Administrative Assistant 1 [AQ-26753]
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Provide comprehensive administrative support to leadership, including complex calendar management, travel coordination, and expense oversight.
Added 1 hour ago
PH
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Provide general administrative support for the research team.
Added 1 hour ago
A
Creative Delivery Specialist, Retail Marketing and Production [AQ-26727]
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FR
Senior HR Generalist
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Vancouver, BC
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Added 1 hour ago
RP
Senior Legal Assistant
RECRUITMENT PARTNERS INC.
AB · Edmonton, AB
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Support departmental projects and general administrative functions as required
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C
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FR
Strata Coordinator
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Vancouver, BC
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Must have a Strata Manager License
Added 28 days ago
SC
Lunchtime Supervisors (internal/external)
Sudbury Catholic District School Board
ON
- $24.27 CAD / hour
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…school building and schoolyard. They may also assist with basic administrative duties, as…
Added 2 hours ago
LC
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Faculty positions are predicated on three contributing areas: Academic instructor leadership, administrative duties & community engagement; teaching & curriculum and professional…
Added 2 hours ago
UO
Client Services Assistant
University of Victoria
Victoria, BC
- Full-time
Must have the ability to maintain a Security Officer level security clearance · Must have the ability to obtain a Vulnerable Sector Criminal Record Check
Added 2 hours ago
CI
Primary Care Physician
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Halifax, NS
- Part-time
At Calian, we do not use Artificial Intelligence (AI) to screen or evaluate candidates. AI tools may support backend administrative tasks, but they do not influence hiring decisions. All…
Added 2 hours ago
CI
Licensed Practical Nurse
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Perform administrative tasks such as written or telephone responses to patient queries, preparation of medical files for physicians or other health care providers, and return of the medical…

United Services Group

Operations Manager

Brampton, ON, Canada

Apply on jobs.dayforcehcm.com About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 9, 2026

Original job description

About Us

We are an established Canadian facility, maintenance company. We provide a variety of services to large retail and commercial businesses nationally.

We have a competitive compensation & benefits plan including health, dental and vision, and a pension plan after 1 year.

Job Summary

The Branch Partner Manager (BPM) will report to the Regional Partner Manager (RPM). The BPM’s focus is to be a key liaison between United and the Partners within the specified regions. This role will play an important part in collaborating internally across regions with the Retention, Learning & Development (L & D), Finance and Equipment Services departments and externally with third party vendors to ensure that our Partners needs are being met as per expectations and ultimately meeting and exceeding Customer expectations. The role will also work closely within the Partner Relations and Effectiveness department with the Program Coordinators and L & D to enhance the Partner skillsets, performance, and experience. This role will focus on ensuring Legal and

Process Compliance, Partner Recruitment and Performance Management, Partner Change Overs (PCO’s), Issues Escalation and Compliance.

Duties and Responsibilities

Execution of United Services Group’s Vision, Mission, Values and Strategic plans.
Lead/Implement National Partner Meetings Quarterly/Annually.
Manage Partner Recruitment process and create a Resource Pool of trained Partners within the regions.
Ensure legal compliances of Partners by implementing United Hiring Packages.
Provide key support to the Regional teams in managing the performance management process with the Partners.
Lead and manage the Partner Change Over (PCO) process within United and with external vendors to ensure seamless transition of Partners.

Managing Partner Issues Escalation process in collaboration with RPM.

Attending legal “Discoveries” on behalf of United Services Group, if required

Collaborating and Co-developing with the Account Management and Retention teams: Solution to Issues Raised by Partners and/or New Programs/Plans for Partners to Be the First Choice Company for Partners.

Calibration Walks with Account Management teams and Partners.

Implementing guidelines, processes, and procedures for Partner Relations Department

Ensure overall compliance of guidelines, policy & procedures with Partners and their cleaners.

Ensure data integrity pertaining to Partners within Salesforce.

Technology & Assets

Responsible for managing business using United technologies provided (e.g., Salesforce & Microsoft Programs). Responsible for asset management.

Additional Responsibilities:

Perform all daily functions in alignment with company mission, vision, and values.
Work in compliance with Health & Safety policies and legislation and take every reasonable precaution to protect the health and safety of all employees and business partners.
- Protect company assets from damage and misuse.
- Perform other related duties as may be required from time to time.

Job Requirements and Expectation

Available to address customer and Partner needs and concerns in a timely manner.
- Willing to travel frequently within the designated territory or outside the province as may be required from time to time.
- Ability to deal with high level of stress and solve problems as they arise.
- Ability to work flexible shifts on a rotation basis.
- Available to address concerns in a 24/7 environment

Key Competencies

Business acumen
Task management & Planning skills
Communication Skills: Active listening, verbal, and written communication skills
Conflict management & negotiation skills.
Needs assessment and information gathering.
Advanced Technology competency
Managing budgeting & costing (Cost Breakdowns)
Expertise in floor-care and cleaning procedures is an asset.
Process and compliancy driven.
Superior time management and problem-solving skills.
Ability to work independently.

Education/Experience

Post-secondary degree in business administration or related field.
Minimum of 5 years’ operational experience.
5 years’ experience in a progressive management role.
Spanish is preferred in Ontario West.

Apply on jobs.dayforcehcm.com About employer

More about this job

Responsibilities

The Branch Partner Manager acts as a key liaison between the company and regional partners to ensure operational compliance and service excellence. This role involves managing partner recruitment, performance management, and resolving issues to meet customer expectations.

Requirements

Candidates must hold a post-secondary degree in business administration or a related field and possess at least 5 years of operational and management experience. The role requires strong communication skills, the ability to travel frequently, and proficiency in business technologies like Salesforce.

Skills

Business acumen
Task management
Planning skills
Active listening
Conflict management
Negotiation skills
Needs assessment
Information gathering
Technology competency
Budgeting
Costing
Floor-care
Cleaning procedures
Process compliance
Time management
Problem-solving

Benefits

Health insurance
Dental insurance
Vision insurance
Pension plan

Visa sponsorship

Not detected in the job text

Keywords

Operations Manager
Branch Partner Manager
Salesforce
Microsoft Programs
Partner Recruitment
Performance Management
Compliance
Asset Management
Business Acumen
Conflict Management
Budgeting
Costing
Floor-care
Cleaning Procedures
Strategic Planning
Relationship Management
Retention
Issue Escalation
Data Integrity
Health & Safety
Operations
Management
Retail
Commercial Services
Facility Maintenance

Seniority

Senior

Perks

Retirement plan

Tools

Salesforce

Languages

English
Spanish

Fields of study

Business administration

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Work requirements

Jobs in Canada