Jobs in Canada

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Added 25 days ago
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Full-Time Front of House Shift Leader
Chick-fil-A | Appleby Crossing
Burlington, ON
- Full-time
As a shift leader at Chick-fil-A Appleby Crossing, you will lead a high performing team in accomplishing our hospitality and food quality goals on a daily basis. You will be setting the…
Added 25 days ago
NQ
Associate quantum hardware physicist – l1
Nord Quantique
Sherbrooke, QC
- $105,000 to $122,000 CAD / year
Lead and execute experimental projects to push hardware capabilities
Added 25 days ago
NQ
Mechanical designer
Nord Quantique
Sherbrooke, QC
- $74,000 to $85,000 CAD / year
Supervisor: Mechanical Design and Manufacturing Lead
Added 25 days ago
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EPM Platform Manager
Hays
Mississauga, ON
- $120,000 to $130,000 CAD / year
Our client is seeking an experienced Manager, EPM Platform to lead the governance, administration, and operational management of their Enterprise Performance Management (EPM) environment,…
Added 25 days ago
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VDC Manager – Mechanical Construction
Hays
Ottawa, ON
- $100,000 to $130,000 CAD / year
…delivery, they are looking to hire an experienced VDC Manager to lead their Virtual Design and Construction…
Added 25 days ago
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Power Platform Administrator
Hays
Calgary, AB
- $60 to $66 CAD / hour
Power Platform Administrator & Governance Lead
Added 25 days ago
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Electrical General Manager
Hays
Kamloops, BC
- $130,000 to $155,000 CAD / year
…they are seeking an experienced Electrical General Manager to lead operations, drive business performance, and support the company's long-term strategic…
Added 25 days ago
Retail Assistant Manager (Assistant Brand Experience Leader)-Guildford Town Centre
Bath and Body Works
Surrey, BC
…your next chapter, we invest in your growth so you can learn, lead and help create feel good moments every…
Added 25 days ago
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Leader, Clinical Education and Special Projects, Enhanced Family Health Program - Provincial Health Services Authority
PHSA - Provincial Health Services Authority
Vancouver, BC
- $90,770 to $130,481 CAD / year
…disciplines. Reporting to the Senior Leader or designate, you will lead the planning, coordination, implementation, and evaluation of complex education projects and special initiatives that…
Added 25 days ago
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Operations Systems Specialist
Earls Head Office
Vancouver, BC
- $60,000 to $65,000 CAD / year
Support, lead, and execute cross-functional Operations and Technology-driven projects related to the systems the Operations System team supports, including:
Added 25 days ago
Scientifique / Ingénieur intermédiaire en environnement
Arcadis
Longueuil, QC
Un permis de conduire valide est requis, et les déplacements effectués dans le cadre du travail seront remboursés
Added 25 days ago
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Solutions Architect, Systems Operations & Experience
PHSA - Provincial Health Services Authority
Burnaby, BC
- $90,770 to $130,481 CAD / year
…implementation solution plan, provide estimates and serve as a lead as required, to implement the configuration, integration, and implementation…
Added 25 days ago
Medical Director - Oncology
Eli Lilly Canada Inc.
ON
Eli Lilly Canada is currently searching for a Medical Director for the Oncology Business Unit to lead the lung cancer and emerging solid tumour portfolio.
Added 25 days ago
National Sales Manager, Canada
Stanley 1913
Vancouver, BC
…legendary story. We are seeking a National Sales Manager who will lead Strategic, Key, Specialty and new business opportunities in Canada. This individual will be accountable for growing…
Added 25 days ago
Chief Engineer- Haida Tourism
Haida Enterprise Corporation
Skidegate, BC
…team. Reporting to the General Manager, the Chief Engineer will lead our properties engineering team and ensure the safety, functionality, and quality of the hotel’s infrastructure and…
Added 25 days ago
Technical Delivery Lead – Enterprise Integration
ML arteka
Montréal, QC
Join our growth-driven culture and help us lead, innovate, and simplify. We are looking for a team members who embody our values:
Added 25 days ago
Assistant Store Manager
Columbia Sportswear Canada L.P
Whistler, BC
As an Assistant Store Manager, you will lead our Sales Associates and Supervisors to engage consumers and inspire brand loyalty. You will provide continuous training and coaching on…
Added 25 days ago
Marketing Operations Lead
Platform Calgary
Calgary, AB
The Marketing Operations Lead is the strategic architect of the Marketing team’s systems, processes, and workflows - the person who designs how work gets planned, coordinated, and…
Added 25 days ago
Production Planner
Sensient
Kingston, ON
Opportunity to collaborate with your colleagues, onsite 5-days per week
Added 25 days ago
EC
Principal Consultant, Environmental Health and Safety (EHS) (Casual)
ERM Consultants Canada Ltd.
Vancouver, BC
- $62.25 to $76.15 CAD / hour
Ready to lead where strategy meets transformation? Step into a role that amplifies your impact - shaping teams, driving innovation, and influencing the future of an entire organization.
Added 25 days ago
Environmental Health And Safety Specialist
Trulite Glass and Aluminum Solutions
Vaughan, ON
Day shift hours-8am-5pm (afternoon coverage when needed)
Added 25 days ago
Service Learning Student Assistant
Kwantlen Polytechnic University
Surrey, BC
This role reports to Lead Advisor, Work-Integrated Learning. The Lead Advisor, WIL, reports to their respective Dean and works closely with the Associate Vice President, Academic.
Added 25 days ago
TF
Emergency Management Assistant
Tsawwassen First Nation
Tsawwassen, BC
- $27 to $33 CAD / hour
Lead the development and implementation of TFN’s Emergency Management Program
Added 25 days ago
Customer Education Trainer (Virtual, SaaS)
Varicent
Toronto, ON
Shape the Future: Lead in redefining revenue optimization.
Added 25 days ago
Bakery Production Supervisor Trainee
T&T Supermarket
ON
Lead by example by performing duties of Bakery Production Assistants as required

United Services Group

Operations Services Supervisor

Toronto, ON, Canada
Mississauga, ON, Canada
Brampton, ON, Canada

Apply on jobs.dayforcehcm.com About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 6, 2026

Original job description

About Us

We are an established Canadian facility, maintenance company. We provide a variety of services to large retail and commercial businesses nationally.

We have a competitive compensation & benefits plan including health, dental and vision, and a pension plan after 1 year.

Job Summary

Key Focus: The Operations Services Supervisor is responsible for supporting all territories and regions in overseeing the daily operations of janitorial teams across multiple sites or facilities pertaining to Adhoc & Specialized Services delivery as a core function. This role ensures that these services are delivered efficiently, safely and to the highest quality standards, while maintaining strong customer relationships and managing staff performance.

In addition, this role will support existing territories and regions with various supervisory duties including but not limited to Night supervision, adherence to Uniforms/ID badges, Background checks, Audit & vacation coverage.

Duties and Responsibilities:

Customer Relationships & Communication

Function as the face of United to customers in the field, building lasting partnerships rooted in responsiveness, reliability, and trust.
Champion a customer-centric culture by aligning field team actions with customer expectations and service standards.
Lead proactive outreach and store visits to discuss performance, address operational issues, and resolve cases collaboratively.
Manage escalations with urgency and tact, ensuring all customer concerns are resolved at or above expectations.
Conduct regular business reviews with key stakeholders (e.g., VPs, District Managers) to communicate wins, risks, and action plans.
Facilitate structured communications between customers and internal teams to ensure alignment, transparency, and accountability.
Lead

- Meetings (Phone or In-person) with key customer stakeholders
- Reporting on Issues Mgmt. at Region level.

Team Supervision and Leadership

Set expectations of SOW delivery
Supervise, train, and support Janitorial staff across all services
Conduct regular site visits to inspect work quality and adherence to SOW requirements
Schedule shifts and assign duties to ensure adequate coverage

Operational Oversight

Responsible for SOW & Quality of services to be delivered; Collaborate with Partner Relations to come up with action plans to improve quality and productivity
Coordinate and monitor cleaning operations to meet customer expectations

Ensure compliance with health and safety regulations, legal, uniform/ID badges compliances
Respond promptly to services issues and emergencies

Inventory & Budget Management

Monitor and control operational budgets and costs
Manage inventory of cleaning supplies and equipment

Order relevant supplies and ensure proper maintenance of cleaning equipment

Reporting & Documentation

Maintain accurate records of work completion in SF, signoffs, inspections and or any other documentation as prescribed by Customer
Prepare SF reports on KPI’s related to operational performance of services

Internal Communication

Participate in process improvement and internal business review meetings
Using SF to communicate to relevant departments on status of work

Process Compliances Operations

Responsible for process adoption within the Salesforce ecosystem.
Responsible for managing business using United technologies provided (e.g., Salesforce & Microsoft).
Support regional and or territories on key United operational processes and KPI’s: As per Retention Priority Framework, to name a few.

Partner Change Overs (PCO).
Material Consumption.
Specials.
Visitation Audits & Case mgmt. for issues and escalations.
Lead and implement Schedules.
A.R.I and H & S Compliance.
I.D Badging & uniform compliance for all Partners & cleaners.
Onboarding and In Store Partner Training
Partner Performance Mgmt.
Inspections/reporting required by Customers for Billing purposes
Collection of Annexes or any other types of Inspections/reporting required by Customers for Billing purposes

Recruitment, Training & Development:

Collaborating with Talent Acquisition to support potential Partner/Sub-contractor coverage for all services to support region and territory

Collaborating with Partner Relations to support training and performance management of Partners/Sub-contractors & janitorial staff
Create an environment that encourages learning and inspires brainstorming, creativity, and innovation.

Additional Responsibilities:

Perform all daily functions in alignment with company mission, vision, and values
Work in compliance with Health & Safety policies and legislation and take every reasonable precaution to protect the health and safety of all employees and business partners

Protect company assets from damage and misuse
Perform other related duties as may be required from time to time to support business operations at store and or site level

Job Requirements and Expectation

Building strong Customer and Partner relationships
Available to address Customer and Partner needs and concerns in a timely manner.

Willing to travel frequently within the designated territory or outside the province as may be required from time to time to support the entire territory.
Ability to deal with high levels of stress and solve problems as they arise.
Ability to work flexible shifts on a rotation basis.
Available to address concerns in a 24/7 environment.

Skills:

Business acumen
Task management & Planning skills
Communication Skills: Active listening, verbal, and written communication skills
Conflict management & negotiation skills
Needs assessment and information gathering
Advanced technology competency.
Managing budgeting & costing
Expertise in floor care and cleaning procedures is an asset
Process and compliance driven
Coaching and Mentoring
Superior time management and problem-solving skills
Ability to work independently

Education/Experience

University degree in Business Administration or related operations or field experience
Minimum of 5 years’ experience in the Janitorial industry
10+ years’ experience in operational management or related roles

Apply on jobs.dayforcehcm.com About employer

More about this job

Responsibilities

The Operations Services Supervisor oversees daily janitorial operations across multiple sites, ensuring service quality, safety compliance, and efficient delivery of specialized services. This role also manages customer relationships, staff performance, and operational budgets while maintaining accurate documentation within Salesforce.

Requirements

Candidates must have a university degree and at least 10 years of operational management experience, including a minimum of 5 years in the janitorial industry. The role requires strong communication skills, the ability to travel frequently, and proficiency in managing budgets and technology platforms.

Skills

Operations management
Janitorial industry expertise
Team leadership
Budgeting
Inventory management
Salesforce
Microsoft Office
Conflict management
Problem-solving
Time management
Coaching
Mentoring
Health and safety compliance
Floor care
Task management

Benefits

Health insurance
Dental insurance
Vision insurance
Pension plan

Visa sponsorship

Not detected in the job text

Keywords

Janitorial
Facility maintenance
Salesforce
KPI
SOW
Budget management
Inventory control
Health and safety
Team supervision
Field operations
Quality assurance
Business acumen
Floor care
Compliance
Onboarding
Training
Performance management
Microsoft
Reporting
Site inspections
Operational management
Retail services
Commercial services

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Work requirements

Jobs in Canada