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Added 25 mins ago
BP
Gun Counter Outfitter
Bass Pro Shops
Calgary, AB
- Part-time
Reporting to the Hardlines Group Sales Manager, a Gun Counter Outfitter requires the ability to safely handle firearms and adhere to provincial, federal and company firearm regulations.…
Added 25 mins ago
Production Shift Supervisor
Amrize
Saint-Constant, QC · St-Constant, Queb
Make sure that all control parameters of the lab, the control room, and the field are met.
Added 25 mins ago
Mine Planning Manager
Amrize
Mississauga, ON
Join Amrize as a Mine Planning Manager and help construct what's next. If you're ready to put your skills to work on projects that matter - and build a career with a company that’s building…
Added 40 mins ago
H
Strategic Communications Team Lead, Western Canada
HDR
Vancouver, BC
- Full-time
…including how we support and care for our people. Our diverse service lines, including Water, Architecture, Building Engineering Services, Field Services, Power, Waste, Industrial, and…
Added 40 mins ago
NB
Wealth Associate
National Bank of Canada
London, ON
- Full-time
…wealth advisors to stand out by offering exceptional customer service that will have a positive, long-term impact on our…
Added 40 mins ago
GI
Millwork Engineer / CNC Programmer
Giffin Interior
Engineer, BC
- Full-time
…pride in what we do since 1980. We provide outstanding customer service, superior custom architectural woodwork, and other specialty…
Added 40 mins ago
B
Territory Manager - Vancouver North
BAT
Vancouver, BC
- Full-time
Imperial Tobacco Canada - A member of the BRITISH AMERICAN TOBACCO GROUP has an exciting opportunity for a Territory Manager – Vancouver.
Added 40 mins ago
NB
Associate
National Bank of Canada
Surrey, BC
- Full-time
At least one year of relevant experience in a related field such as banking operations, customer service, or administration
Added 40 mins ago
NB
Wealth Associate
National Bank of Canada
Laval, QC
- Full-time
…wealth advisors to stand out by offering exceptional customer service that will have a positive, long-term impact on our…
Added 56 mins ago
C
Business Continuity Manager
CarePartners
Waterloo, ON
- Full-time
The Business Continuity Manager is responsible for developing, implementing, testing, and continuously improving the organization’s business continuity, emergency preparedness, and…
Added 1 hour ago
NF
Floor Manager
Nature's Fare Markets
Kelowna, BC
- Full-time
People are at the heart of what Nature's Fare Markets does and with this lens, the Floor Manager acts as the lead operator on the sales floor, ensuring smooth day-to-day execution across…
Added 1 hour ago
AH
Manager
Alberta Health Services
Rimbey, AB
- Full-time
Come join our amazing Central Zone Rural Team as a CCH Type A (Long Term Care) Manager in Rimbey! The Long Term Care Manager collaborates with other leaders and departments to ensure…
Added 1 hour ago
GE
Hospitality F&B Assistant Manager
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
…comes first’ attitude by providing hands-on, timely quality service, exceptional value, and a superior…
Added 1 hour ago
T
Personal Banking Associate Trainee - Repentigny
TD
Repentigny, QC
- Full-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 2 hours ago
C
Partner Delivery Project Manager
Ciena
Ottawa, ON
- Full-time
…support capabilities. This role serves as the primary Project Manager for the Partner Delivery portfolio, partnering closely with Supply Chain, IT service owners, End User Support, external…
Added 2 hours ago
BM
Service Writer
Birch Mountain Enterprises
Fort McMurray, AB
- Full-time
3-5 years Service Writer experience, or in a similar field.
Added 2 hours ago
GE
Route Manager
GFL Environmental Inc.
Coquitlam, BC
- Full-time
The Route Manager oversees daily residential curbside recycling collection operations, with direct accountability for execution under the Recycle BC stewardship program. This role manages…
Added 2 hours ago
Q
Power Systems Specialist III
Qualus
Bolton, ON
- Full-time
Support field service team on projects involving electrical testing (pre-service and maintenance).
Added 3 hours ago
IT Intern
Musqueam Indian Band
Vancouver, BC
Reporting to the IT Manager, the IT Help Desk Technician Intern provides frontline technical support to Musqueam staff by assisting with hardware, software, network, and communication…
Added 3 hours ago
P
Cage Manager (Cashier Services) / Gestionnaire de Cage (services de caissier)
Playground
Kahnawake 14 Réserve Indienne, QC
- $65,000 to $75,000 CAD / year
- Full-time
We are currently in search of an experienced and dynamic Cage Manager (cashier services) to oversee financial transactions within our gaming facility. This pivotal role involves managing…
Added 3 hours ago
A
Brand Advocate West
Acosta
BC · West Vancouver, BC
- Full-time
…excellence. The Brand Advocate reports directly to the National Field…
Added 3 hours ago
GE
Operations Manager, Waste
GFL Environmental Inc.
Saint John, NB
- Full-time
The Operations Manager oversees the business for the assigned division. This includes, but is not limited to, the customer service, safety, operational efficiencies and overall personnel…
Added 4 hours ago
Development Planner
Town of Morinville
Morinville, AB
…our Planning & Economic Development team. Reporting to the Manager, Planning & Economic Development, the Development Planner plays a key role in managing and coordinating applications…
Added 4 hours ago
Program Manager, Public Works
Regional Municipality of Wood Buffalo
Fort McMurray, AB
…seeking a hands-on professional who is committed to public service, enjoys meaningful work and excels in fast-paced…
Added 4 hours ago
AH
Warranty Manager
Airbus Helicopters
Fort Erie, ON
- Full-time
The Warranty Manager is responsible for overseeing and optimizing the end-to-end warranty and returns process. The primary function of this role is to manage and facilitate product returns…

United Services Group

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Job details

Experience: Minimum of 5 years’ industry level janitorial experience.
Posting language: English
Posted: Oct 26, 2026

Original job description

About Us

We are an established Canadian facility, maintenance company. We provide a variety of services to large retail and commercial businesses nationally.

We have a competitive compensation & benefits plan including health, dental and vision, and a pension plan after 1 year.

Job Summary (Subcontractors are referred as Partners in this posting)
The Regional Partner/Learning Manager will report to Head of Partner Relations,
Learning & Strategic Program Delivery.

The key function of this role is to focus on Partners/Employees experience after they have been recruited into United by our recruitment department. This includes onboarding new Partners/Employees effectively and continue to manage their ongoing performance and development to enhance the Partner/Employee skillsets, performance, and experience. This includes Partners/Employees for all services within that region including Specials/Ad hoc services. This role will focus on collaboration with various departments and stakeholders to ensure that our Partners/Employees needs are being met as per expectations and ultimately meeting and exceeding Customer expectations. Duties and Responsibilities

To increase United’s Brand awareness within Partner community to enable United to become the company of first choice for Partners.
Execution of United Services Group’s Vision, Mission, Values and Strategic plans, which includes Partner Success framework and all Strategic Initiatives implementation & adoption within region.
Empower our Partners/Employees and create and sustain a culture of fairness and respect.
Enhance the United Customer experience by increasing retention of Partners/Employees within locations.
Responsible for Store Onboarding of New Partners/Employees for new Start-Ups.
Responsible for managing ongoing performance and skills development to enhance the existing Partner/Employee skillsets, performance, and experience.
Develop Partners competency to manage their business(s) (includes labor performance, material, equipment efficiently and effectively.
Customize action & learning plans based on KPI analytics.
Implement regional random audits based on KPI analytics & customer issues.
Calibration Walks with Customers, Account Management, Partners/Employees/ Cleaning staff.
Be the primary support for all Partner/Employee related issues and manage the Issues Escalation process.
Trigger Partner Change Over (PCO) with Partner & L&D Administrator to meet process requirements.
Grow the United Campus regionally, resulting in growing new Partner leads & becoming industry choice for Janitorial learning and development.
Lead/Implement Regional Partner Meetings/collaboration with key stakeholders.
Implementation of Recognition & Rewards Program.
Collaborate with Marketing to enhance regional Social Media presence.
Support regional recruitment plan and acquisition of leads /w recruitment department.
Attending legal “Discoveries” on behalf of United, if required.

Develop and implement departmental SOPs to create consistency.
Ensure overall compliance of guidelines, policy & procedures with Partners/Employees and Cleaners.
Ensure ongoing data integrity pertaining to Partners within Salesforce. Technology & Assets
Responsible for managing business using United technologies provided (e.g. Salesforce & Microsoft Programs). Responsible for asset management.

Additional Responsibilities:

Perform all daily functions in alignment with company mission, vision, and values.
Work in compliance with Health & Safety policies and legislation and take every reasonable precaution to protect the health and safety of all employees and business partners.
Protect company assets from damage and misuse.
Perform other related duties as may be required from time to time. Job Requirements and Expectation
Available to address customer and Partner needs and concerns in a timely manner.
Store visits based on schedules which will include visits at night and weekends.
Willing to travel frequently within the designated territory or outside the province as may be required from time to time.
Ability to deal with high level of stress and solve problems as they arise.
Ability to work flexible shifts on a rotation basis.
Available to address concerns in a 24/7 environment Key Competencies
Business acumen
Task management & Planning skills
Communication Skills: Active listening, verbal, and written communication skills
Conflict management & negotiation skills.
Needs assessment and information gathering.
Advanced Technology competency.
Managing budgeting & costing (Cost Breakdowns).
Advanced level expertise in floor-care and cleaning procedures.
Process and compliancy driven.
Ability to work independently

Education/Experience

Post secondary degree in business administration or related field.
Minimum of 5 years’ industry level janitorial experience.
Multi-lingual skillsets preferred- specifically English, French, Spanish (French & English language required in Quebec East; Spanish is preferred in Ontario West).

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More about this job

Responsibilities

The Regional Partner and Learning Manager oversees partner onboarding, performance management, and skills development to ensure high-quality service delivery. This role involves collaborating with stakeholders to meet customer expectations, conducting audits, and managing partner-related issues within the Western Canada region.

Requirements

Candidates must possess a post-secondary degree in business administration or a related field and at least 5 years of industry-level janitorial experience. The role requires the ability to work flexible shifts, including nights and weekends, and the capacity to travel frequently.

Skills

Business acumen
Task management
Planning skills
Active listening
Conflict management
Negotiation skills
Needs assessment
Technology competency
Budgeting
Cost analysis
Floor-care
Cleaning procedures
Process compliance
Leadership
Communication skills

Benefits

Health insurance
Dental insurance
Vision insurance
Pension plan

Visa sponsorship

Not detected in the job text

Keywords

Janitorial
Partner relations
Learning and development
Salesforce
Microsoft programs
KPI analytics
Onboarding
Performance management
Asset management
SOP development
Compliance
Customer experience
Brand awareness
Strategic planning
Auditing
Facility maintenance
Retail services
Commercial services
Budgeting
Conflict resolution
Data integrity
Recruitment support
Social media
Recognition program
Health and safety

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