Jobs in Canada

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Added 2 mins ago
BT
Senior Manager
Baker Tilly Canada
Walkerton, ON
- Full-time
Build and manage client relationships at a senior level and identify client service opportunities
Added 2 mins ago
BT
Senior Accountant
Baker Tilly Canada
Thompson, MB
- Full-time
Lead consulting engagements or special assignments and identify client service opportunities
Added 2 mins ago
BT
Senior Staff Accountant, Assurance
Baker Tilly Canada
Dartmouth, NS
- Full-time
We are looking for a Senior Staff Accountant, Assurance to join our team - a role where your expertise will drive meaningful outcomes and your ambition will help shape what comes next.…
Added 2 mins ago
TT
Customer Service Coordinator Shoppers World Brampton Contract role
The TJX Companies, Inc.
Brampton, ON
- Full-time
Drive operational excellence in areas like visual merchandising, customer service, back room and merchandise processing.
Added 18 mins ago
FT
Tire Technicians, Drayton Valley
Fountain Tire
Canada
- Other
…for an experienced Commercial Tire Technician to operate a Service Truck! We are currently hiring two team members, one for regular business hours and one for after‑hours…
Added 18 mins ago
CC
Retail Shift Leader
Canna Cabana
Canmore, AB
- Part-time
Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed
Added 18 mins ago
CC
Retail Store Manager
Canna Cabana
AB · Christy's Corner, Edmonton, AB
- Full-time
…set goals and business objectives. Daily operations include staff management, customer satisfaction, neat product presentation, inventory management and carrying out seasonal changes and…
Added 18 mins ago
CC
Retail Shift Leader
Canna Cabana
Canmore, AB
- Full-time
Demonstrated sales and service orientation, with a proven ability to train, motivate, and lead staff.
Added 32 mins ago
Property Manager
Realstar
Côte-Saint-Luc, QC
…objectives. The Property Manager will support and guide their staff to promote customer satisfaction, management, and skill development. They supervise contractors, monitor the quality of…
Added 1 hour ago
BC
Registered Practical Nurse - Pre-Admission
Brant Community Healthcare System
Brantford, ON
- Full-time
Demonstrates commitment to exceptional customer service with patients, families, staff, colleagues and community partners
Added 1 hour ago
BC
Manager, After Hours Operations
Brant Community Healthcare System
Brantford, ON
- Full-time
With Over 130 Years Of Service, BCHS Is Evolving With a Renewed Focus On Excellence, Collaboration, And Innovation. Our Strategic Priorities Center On Quality Care, Connected Teams, And a…
Added 1 hour ago
BC
Registered Practical Nurse - Cardiology/Telemetry
Brant Community Healthcare System
Brantford, ON
- Full-time
Demonstrates commitment to exceptional customer service with patients, families, staff, colleagues and community partners
Added 1 hour ago
BC
Registered Practical Nurse - Cardiology/Telemetry
Brant Community Healthcare System
Brantford, ON
- Full-time
Demonstrates commitment to exceptional customer service with patients, families, staff, colleagues and community partners
Added 1 hour ago
BC
Personal Support Worker - Surgical (B5)
Brant Community Healthcare System
Brantford, ON
- Full-time
With Over 130 Years Of Service, BCHS Is Evolving With a Renewed Focus On Excellence, Collaboration, And Innovation. Our Strategic Priorities Center On Quality Care, Connected Teams, And a…
Added 1 hour ago
BC
Communication Assistant
Brant Community Healthcare System
Brantford, ON
- Full-time
With Over 130 Years Of Service, BCHS Is Evolving With a Renewed Focus On Excellence, Collaboration, And Innovation. Our Strategic Priorities Center On Quality Care, Connected Teams, And a…
Added 1 hour ago
BC
RPN Inpatient Rehabilitation
Brant Community Healthcare System
Brantford, ON
- Full-time
Demonstrates commitment to exceptional customer service with patients, families, staff, colleagues and community partners
Added 1 hour ago
SD
Pharmacist, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Toronto, ON
- Part-time
Commitment to providing exceptional customer service
Added 1 hour ago
EPL Branch Manager - Woodcroft
City of Edmonton
AB
The ideal candidate is an experienced manager with exceptional leadership skills. You motivate and inspire staff, provide top-notch customer service, lead projects, and build community…
Added 1 hour ago
G
Manager in Training
Guillevin
Dartmouth, NS
- Full-time
…financial management, sales, project management and customer service, purchasing, distribution, team…
Added 1 hour ago
SD
Front Store Supervisor, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Leduc, AB
- Part-time
Managing the customer service functions, including cash, cashiers and merchandising.
Added 1 hour ago
SD
Front Store Supervisor, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
London, ON
- Part-time
Managing the customer service functions, including cash, cashiers and merchandising.
Added 2 hours ago
SD
Pharmacist, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Devon, AB
- Part-time
Commitment to providing exceptional customer service
Added 3 hours ago
CO
Emergency Planning Manager (FT, Permanent)
City of Dawson Creek
Dawson Creek, BC
- Full-time
…Emergency Planning Manager is responsible for the strategic leadership, administration, regulatory compliance, development, implementation, and continuous improvement of the City's…
Added 3 hours ago
IH
Executive Medical Director | Clinical Informatics
Interior Health Authority
Kelowna, BC
- Full-time
…and the Health Technology (HT) team to engage with medical staff and translate clinician requirements into clinician useful information systems. The Executive Medical Director provides…
Added 3 hours ago
SD
Front Store Supervisor, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Thornhill, ON
- Part-time
Managing the customer service functions, including cash, cashiers and merchandising.

United Services Group

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Job details

Experience: Minimum of 5 years’ industry level janitorial experience.
Posting language: English
Posted: Oct 26, 2026

Original job description

About Us

We are an established Canadian facility, maintenance company. We provide a variety of services to large retail and commercial businesses nationally.

We have a competitive compensation & benefits plan including health, dental and vision, and a pension plan after 1 year.

Job Summary (Subcontractors are referred as Partners in this posting)
The Regional Partner/Learning Manager will report to Head of Partner Relations,
Learning & Strategic Program Delivery.

The key function of this role is to focus on Partners/Employees experience after they have been recruited into United by our recruitment department. This includes onboarding new Partners/Employees effectively and continue to manage their ongoing performance and development to enhance the Partner/Employee skillsets, performance, and experience. This includes Partners/Employees for all services within that region including Specials/Ad hoc services. This role will focus on collaboration with various departments and stakeholders to ensure that our Partners/Employees needs are being met as per expectations and ultimately meeting and exceeding Customer expectations. Duties and Responsibilities

To increase United’s Brand awareness within Partner community to enable United to become the company of first choice for Partners.
Execution of United Services Group’s Vision, Mission, Values and Strategic plans, which includes Partner Success framework and all Strategic Initiatives implementation & adoption within region.
Empower our Partners/Employees and create and sustain a culture of fairness and respect.
Enhance the United Customer experience by increasing retention of Partners/Employees within locations.
Responsible for Store Onboarding of New Partners/Employees for new Start-Ups.
Responsible for managing ongoing performance and skills development to enhance the existing Partner/Employee skillsets, performance, and experience.
Develop Partners competency to manage their business(s) (includes labor performance, material, equipment efficiently and effectively.
Customize action & learning plans based on KPI analytics.
Implement regional random audits based on KPI analytics & customer issues.
Calibration Walks with Customers, Account Management, Partners/Employees/ Cleaning staff.
Be the primary support for all Partner/Employee related issues and manage the Issues Escalation process.
Trigger Partner Change Over (PCO) with Partner & L&D Administrator to meet process requirements.
Grow the United Campus regionally, resulting in growing new Partner leads & becoming industry choice for Janitorial learning and development.
Lead/Implement Regional Partner Meetings/collaboration with key stakeholders.
Implementation of Recognition & Rewards Program.
Collaborate with Marketing to enhance regional Social Media presence.
Support regional recruitment plan and acquisition of leads /w recruitment department.
Attending legal “Discoveries” on behalf of United, if required.

Develop and implement departmental SOPs to create consistency.
Ensure overall compliance of guidelines, policy & procedures with Partners/Employees and Cleaners.
Ensure ongoing data integrity pertaining to Partners within Salesforce. Technology & Assets
Responsible for managing business using United technologies provided (e.g. Salesforce & Microsoft Programs). Responsible for asset management.

Additional Responsibilities:

Perform all daily functions in alignment with company mission, vision, and values.
Work in compliance with Health & Safety policies and legislation and take every reasonable precaution to protect the health and safety of all employees and business partners.
Protect company assets from damage and misuse.
Perform other related duties as may be required from time to time. Job Requirements and Expectation
Available to address customer and Partner needs and concerns in a timely manner.
Store visits based on schedules which will include visits at night and weekends.
Willing to travel frequently within the designated territory or outside the province as may be required from time to time.
Ability to deal with high level of stress and solve problems as they arise.
Ability to work flexible shifts on a rotation basis.
Available to address concerns in a 24/7 environment Key Competencies
Business acumen
Task management & Planning skills
Communication Skills: Active listening, verbal, and written communication skills
Conflict management & negotiation skills.
Needs assessment and information gathering.
Advanced Technology competency.
Managing budgeting & costing (Cost Breakdowns).
Advanced level expertise in floor-care and cleaning procedures.
Process and compliancy driven.
Ability to work independently

Education/Experience

Post secondary degree in business administration or related field.
Minimum of 5 years’ industry level janitorial experience.
Multi-lingual skillsets preferred- specifically English, French, Spanish (French & English language required in Quebec East; Spanish is preferred in Ontario West).

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More about this job

Responsibilities

The Regional Partner and Learning Manager oversees partner onboarding, performance management, and skills development to ensure high-quality service delivery. This role involves collaborating with stakeholders to meet customer expectations, conducting audits, and managing partner-related issues within the Western Canada region.

Requirements

Candidates must possess a post-secondary degree in business administration or a related field and at least 5 years of industry-level janitorial experience. The role requires the ability to work flexible shifts, including nights and weekends, and the capacity to travel frequently.

Skills

Business acumen
Task management
Planning skills
Active listening
Conflict management
Negotiation skills
Needs assessment
Technology competency
Budgeting
Cost analysis
Floor-care
Cleaning procedures
Process compliance
Leadership
Communication skills

Benefits

Health insurance
Dental insurance
Vision insurance
Pension plan

Visa sponsorship

Not detected in the job text

Keywords

Janitorial
Partner relations
Learning and development
Salesforce
Microsoft programs
KPI analytics
Onboarding
Performance management
Asset management
SOP development
Compliance
Customer experience
Brand awareness
Strategic planning
Auditing
Facility maintenance
Retail services
Commercial services
Budgeting
Conflict resolution
Data integrity
Recruitment support
Social media
Recognition program
Health and safety

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