Retail-Ontario - Area Manager - On
- Brampton, ON, Canada
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Job details
- Posting language
- English
- Posted
Original job description
About Us
We are an established Canadian facility, maintenance company. We provide a variety of services to large retail and commercial businesses nationally.
We have a competitive compensation & benefits plan including health, dental and vision, and a pension plan after 1 year.
About this Position
This role is responsible for leading, managing, coordinating and implementing the customer scope of work within a designated area, to provide exceptional Janitorial Services.
You will also be responsible for increasing revenue from existing customers and managing a mobile workforce.
Duties and Responsibilities
Participate in the development and implementation plans for customer
(i.e. waxing schedules/, budgets, potential add on sales opportunities)
Build strong relationships with customers and sub contractors
Responsible for training subcontractors and employees on required legislated
training (WHMIS, Health & Safety, etc.) and United cleaning specific
training
Lead all process initiatives and work with senior management to identify trends
and process gaps.
Analyze and control store budgets, monitor expenses for operations and develop
strategies to decrease costs and increase profitability at store level
Implement transitions of new business in customer locations in compliance with
transition process
Support in Hiring/Recruitment/Training/Performance Management/Termination of
subcontractors
Work in compliance with Health & Safety policies and legislation
Job Requirements
Available to address customer and subcontractor needs and concerns in a timely manner
Ability to work flexible shifts on a rotation basis including evenings and nights
Willing to travel frequently within the designated territory
Ability to work in a fast-paced & high stress environment and solve problems effectively
Valid driver’s licence and good driving record
Skills- Qualifications
Business acumen, strong verbal and written communication skills
Active listening skills, time management, leadership skills, autonomy, competent with technology
Managing budgeting & costing within janitorial operational environments
Knowledge of floor-care and cleaning procedures is an asset
Ability to motivate a mobile team of sub-contractors
Education/Experience
Degree in business administration or related field
Minimum of 5 years’ experience in the Janitorial industry or any other dynamic operational environment
3 – 5 years’ experience in a supervisory role
More about this job
Responsibilities
The Area Manager is responsible for leading and coordinating janitorial services within a designated territory to ensure customer satisfaction. They will also manage budgets, oversee subcontractors, and drive revenue growth through existing customer accounts.
Requirements
Candidates must have a degree in business administration or a related field and at least 5 years of experience in the janitorial or operational industry. A valid driver's license and the ability to work flexible shifts, including nights and evenings, are required.
Skills
- Business acumen
- Verbal communication
- Written communication
- Active listening
- Time management
- Leadership
- Autonomy
- Budgeting
- Costing
- Janitorial operations
- Floor-care
- Cleaning procedures
- Team motivation
- Problem solving
- Performance management
- Recruitment
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Pension plan
Visa sponsorship
Not detected in the job text
Categories
- Management & Leadership
- Retail
- Logistics
- Customer Service & Support
Keywords
- Janitorial services
- Facility maintenance
- Area manager
- Operations management
- Budgeting
- Cost control
- Subcontractor management
- WHMIS
- Health and safety
- Performance management
- Recruitment
- Floor-care
- Business administration
- Customer relations
- Mobile workforce
- Operational strategy
- Profitability
- Process improvement
- Retail services
- Commercial maintenance