About Us
We are an established Canadian facility, maintenance company. We provide a variety of services to large retail and commercial businesses nationally.
We have a competitive compensation & benefits plan including health, dental and vision, and a pension plan after 1 year.
Job Summary
Carry out all equipment repairs and implement efficient preventative maintenance to all machines required by the Corporation to ensure excellent quality and customer satisfaction in a 24/7 on call environment.
Duties and Responsibilities
-
Implement in the field dispatched Work Orders assigned daily and Preventative Maintenance schedules monthly within assigned service territory.
-
Responsibilities include to be On-Call, including scheduled rotations in weekends to support the departmental objectives.
-
Attend service repair calls as scheduled by Dispatch both within assigned service territory and sometimes in other territories as required.
-
This work will include but not limited to administering service appointments, uploading supporting documentation, media and/or reports and ensuring active work orders more 72 hours old are completed.
-
Coordinate and plan own route to service accounts.
-
Responsible for inventory of equipment parts in assigned vehicle.
-
Inventory reconciliations and/or audits as assigned by Warehouse / Logistics Manager.
-
Resolve work problems and recommend work measures to improve productivity.
-
Train Subcontractors and/or Area Managers on best practices to maintain the equipment in good working condition.
-
Ensure that standards for safe working conditions are always observed.
-
Prepare reports as required by Manager of Mechanical Services.
Additional Responsibilities
-
Perform all daily functions in alignment with company mission, vision, and values
-
Work in compliance with Health & Safety policies and legislation, and take every reasonable precaution to protect the health and safety of all employees and business partners.
-
Adhere to all company policies, procedures, and labor laws.
-
Actively participate in and contribute during meetings, sessions, or company projects.
-
Protect company assets from damage and misuse.
-
Perform other related duties as may be required from time to time.
Job Requirements and Expectations
-
Be available to address Customer or Subcontractor needs and concerns in a timely manner.
-
Be willing to travel frequently within your designated territory or outside the province (as may be required from time to time).
-
Ability to deal with a high level of stress and promptly solve problems as they arise.
-
Ability to work flexible shifts on a rotational basis.
Skills
-
Small Engine Repair technical skills.
-
Preferred knowledge of the cleaning industry.
-
Ability to use Customer relationship Platforms to complete Administration of Work Orders, managing Schedules etc.
-
Effective planning, organizing, and time management skills.
-
MS Office (Word, Excel, E-mail) proficiency.
-
Excellent verbal and written communication skills.
Education/Experience
-
Completion of technical trades certification, or 3-5 years technical experience on small equipment repairs necessary.
-
Computer knowledge.
-
Valid Drivers’ License preferred based on inhouse technician versus external technician.
