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Added 14 mins ago
Loyalty Program Manager
Groupe Dynamite, Inc Garage
Mont-Royal, QC · Ville Mont-Royal, Quebec
Full-time
Reporting to the Director of Customer Retention, the Program Manager, Loyalty will own our loyalty program end to end across both the GARAGE and DYNAMITE brands. This is a true ownership…
Added 26 mins ago
CAREERS
Cameron Stephens
Toronto, ON
Full-time
…distinct audiences that together make up Cameron Stephens’ business model. On one side are investors - institutional investors, family offices, and high-net-worth individuals who supply the…
Added 26 mins ago
Manager, Operations & Facilities
BC Legal Management Association
Vancouver, BC
Other
Our Vancouver office is seeking an Operations/Facilities Manager to join our fast-growing team. This role is responsible for overseeing the day-to-day operations of the Mailroom, Office…
Added 26 mins ago
Portfolio Manager, Managed Assets Program (MAP)
Aviso
Vancouver, BC
$115,000 to $135,000 CAD / year
Full-time
Reporting to the Senior Manager, MAP Trading, the Portfolio Manager is responsible for the portfolio management of Aviso's discretionary fee-based solutions and administration support. This…
Added 26 mins ago
Portfolio Administrator
Aviso
Vancouver, BC
$70,000 to $80,000 CAD / year
Full-time
Reporting to the Senior Manager, MAP Trading, the Portfolio Administrator is responsible for the daily portfolio administration of Credential's Separately Managed Account (SMA) programs and…
Added 26 mins ago
Sr./Staff TPM - Inference Capacity
Cerebras
Toronto, ON
Full-time
We're looking for an experienced Technical Program Manager to lead capacity planning and fleet strategy for our Inference Service organization. This is a highly visible role working…
Added 26 mins ago
Technical Program Manager
RBC
Toronto, ON
Full-time
The Hybrid Cloud organization is responsible for driving the strategy, delivery, and operational excellence of RBC’s cloud footprint across AWS, Azure, and On-Premise environments. The…
Added 26 mins ago
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
Full-time
Reporting to the Vice President, Corporate Services & Chief Financial Officer, the Manager, Finance, Performance and Analytics supports the hospital's strategic objectives, performance…
Added 26 mins ago
Account Manager
Sirius Personnel
Fort St. John, BC
Full-time
The ideal candidate will bring a strong commercial mindset, a proactive approach to business development, and the ability to build trusted relationships with customers across the Oil & Gas…
Added 26 mins ago
Branch Operations Manager
RBC Dominion Securities
Guelph, ON
Full-time
The RBC Dominion Securities is seeking a Branch Operations Manager. You'll be the operational backbone of the branch, providing strategic and administrative leadership to the Branch…
Added 26 mins ago
Emergency Management Specialist
City of Surrey
Surrey, BC
$152,514 to $179,428 CAD / year
Full-time
Recovery and Resilience Planning (Pre-Event Focus for Initial Phase): Develop frameworks for post-disaster recovery and reconstruction (pre-disaster recovery planning); coordinate recovery…
Added 26 mins ago
Manager, Financial Planning- EN
RBC
Montreal, QC
Full-time
Achieve business results through sales and market leadership, implementation of strategic direction and representation in the local marketplace
Added 28 mins ago
Senior AI Engineer - AI Platform & ML Engineering
Aviso Wealth
Remote, Canada
$135,000 to $150,000 CAD / year
Full-time · Remote
Strong Python development skills, especially for ML engineering, automation, APIs, testing and production implementation
Added 28 mins ago
Brand Manager - Granville Island Brewing
Molson Coors
Vancouver, BC
Molson Coors Canada is currently seeking a Brand Marketing Manager to be based in Vancouver, BC at our Granville Island Brewing location, to support our Six Pints business and join our…
Added 28 mins ago
Client Experience Lead
Sephora
Burnaby, BC
$22.85 to $28.55 CAD / hour
…Fragrance & Haircare or a combination of these areas. An Assistant Manager, Client Experience is responsible for ensuring that all members of their team execute Sephora’s selling model and…
Added 28 mins ago
Recruitment Coordinator
Bell
Quebec, QC
…Recruitment Coordinator supports full‑cycle hiring for frontline and management roles across our retail stores. This role is fast-paced, people-focused, and central to delivering an…
Added 44 mins ago
Commercial Insurance Broker
BFL CANADA
Brossard, QC
Full-time
We support our employees to shape their career by encouraging continuing education and investing in training and development.
Added 44 mins ago
Outreach Facilitator, Super Science Club
Science World
Vancouver, BC
Part-time
…hours are Monday to Friday 8:00am – 5:30pm, with front-facing and operational teams also working a variety of shifts including weekends, holidays and evenings. Hours of work and other…
Added 44 mins ago
Store Manager - BOSS Outlet, McArthur Glen
HUGO BOSS Canada, Inc.
Richmond, BC
Other
Utilize effective communication skills in training and developing staff, delivering exceptional service to customers, driving business with the merchant group and general problem solving.
Added 44 mins ago
HR Business Partner
CONMED Corporation
Canada
Full-time
The HR Business Partner supports the Human Resources team in delivering HR strategies and initiatives aligned with business objectives. This role provides day-to-day operational HR support,…
Added 44 mins ago
Sustainability Coordinator Co-op Student
Dexterra
Mississauga, ON
Up to $20 CAD / hour
Internship
The opportunity to grow within a company that values talent, mobility, and development.
Added 44 mins ago
Performance & Restructuring Manager
Pwc Canada
Toronto, ON
Full-time
Strong customer relationship and business development skills
Added 57 mins ago
Senior Program Manager
Flexstaf I.T. Inc.
Toronto, ON
Contract
Demonstrated experience leading and overseeing program strategy development from inception through to project close-out and any required transition to operations, business planning,…
Added 57 mins ago
Economic Development Champion, BRED (1-Year Contract)
Town of Innisfil
Innisfil, ON
$46.31 to $59.1 CAD / hour
Contract
…municipality applying two hundred years of small-town independence and collaboration towards a future of innovation and prosperity. Strategically located next to several major urban…
Added 57 mins ago
Technical Marketing & Partnerships Specialist
MistyWest
Vancouver, BC
$75,000 to $95,000 CAD / year
Full-time
This role can grow into Senior Marketing & Partnerships Manager. That means owning sponsorships and broader marketing strategy, leading SDRs and other lead-gen resources, and eventually…

United Way British Columbia

Manager, Projects & Operations

Prince George, BC, Canada

Pay: $91,970 CAD / year
Job type: Full-time
Apply by: Mar 21, 2027
Posting language: English
Posted: Sep 22, 2026

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Original job description

UNITED WAY BC IS PROUD TO BE RECOGNIZED AS ONE OF CANADA'S TOP 100 EMPLOYERS FOR 2026!

ABOUT US – WHY WE’RE HERE:

Across British Columbia, communities are facing urgent and complex social challenges. United Way BC is committed to delivering lasting, community-driven impact in partnership with diverse populations across the province including Indigenous communities whose territories we live and work on. From Vancouver Island to the Lower Mainland, and across the Thompson Nicola Cariboo, Southern Interior, Trail and District, and East Kootenay regions, we walk alongside communities to create meaningful and equitable change.

Our mission is to strengthen vital connections that support people in need in our communities.

Our vision is to create a healthy, caring and inclusive community.

How do we deliver on our mission and vision – by delivering resources and support for those who need it most, and by living our values of being collaborative, compassionate, strategic, responsive, accountable, and inspiring.

For a more in-depth to look into our work and programs, please visit: www.uwbc.ca.

ABOUT YOU:

You are a collaborative and solutions-focused people leader with strong experience in project delivery, operations management, and team development. You bring the ability to translate strategic priorities into practical workplans, effective systems, and coordinated departmental processes that support strong service delivery and organizational impact. You are skilled at supervising and developing administrative and project support staff, leading cross-functional initiatives, improving workflows, and building consistency through training, documentation, and process development.

You are confident managing multiple priorities in a dynamic environment and bring sound judgment, strong communication skills, and a high degree of accountability. You are comfortable working with data, reporting tools, and operational platforms to support planning, tracking, and decision-making, and you build strong relationships across teams and with external partners to advance shared goals. You bring progressive experience in operations, project management, and people leadership, ideally within the nonprofit, community impact, or social services sector.

JOB PURPOSE:

Reporting to the Director, Community Impact & Investment, the Manager, Projects & Operations supports the effective administration, coordination, and delivery of operational and project activities within the Community Impact & Investment (CII) department. This role is responsible for overseeing administrative functions, managing project workflows, and ensuring systems, processes, and supports are in place to enable efficient and consistent program delivery.

The Manager leads a team of administrative and project support staff and works primarily within the CII department, while collaborating with other internal teams and departments as needed to support departmental priorities and organizational initiatives.

DUTIES & RESPONSIBILITIES:

Team Leadership, Learning & Process Development

Provides leadership, supervision, coaching, and performance management to administrative and project support staff, including assigning and delegating work on a daily and project basis, and fostering a collaborative and accountable team environment.

Leads recruitment, onboarding, and training of team members, and supports effective workflow planning.

Develops, implements, and continuously improves departmental procedures, tools, templates, and service standards to strengthen consistency and effectiveness.

Promotes knowledge-sharing and continuous learning through training supports, communities of practice, and practical guidance.

Builds team capacity to deliver high-quality work and adapt to evolving priorities.

Operations, Project Delivery & Stakeholder Coordination

Leads the planning, coordination, execution, and evaluation of projects and operational initiatives aligned with departmental and organizational priorities.

Develops and manages operational workplans, timelines, and team priorities, adjusting resources as needed to meet deliverables.

Oversees administrative and operational processes that support program delivery, documentation, reporting, and internal coordination.

Builds and maintains effective relationships with community stakeholders, service partners, contractors, funders, and internal teams.

Ensures timely and effective responses to inquiries, issues, and escalations, applying sound judgment and organizational policies.

Performs other related duties consistent with the scope and level of the role that may include administrative functions

Data, Reporting & Platform Stewardship

Provides oversight to departmental communications and knowledge-sharing activities, including the development or review of presentations, briefing materials, reports, and other program resources.

Monitors departmental and project budgets, reviews reconciliations, identifies financial pressures or operational risks, and recommends mitigation strategies to the Director, Community Impact & Investment.

Analyzes operational issues, feedback, and emerging needs to identify opportunities for service improvement, increased efficiency, and stronger program outcomes.

Prepares and contributes to reports, updates, and presentations for leadership, partners, and other audiences regarding project status, program operations, outcomes, and recommendations.

Oversees the effective use and continuous improvement of departmental data management practices, reporting tools, and operational platforms that support planning, service delivery, tracking, and accountability.

Supports the effective use and continuous improvement of departmental systems and platforms, including Microsoft 365, SharePoint, Jira, Sage, Salesforce, Power BI, and other organizational technologies that enable planning, service delivery, tracking, reporting, and accountability.

QUALIFICATIONS & REQUIREMENTS:

Education:

Bachelor’s degree in Community Development, Business Administration, Communications, Public Administration, Social Sciences, or a related discipline.

Equivalent combination of education, lived experience, and relevant leadership experience may be considered.

Project Management certification or formal training in project or operations management is an asset.

Leadership development, people management, or supervisory training is an asset.

Experience:

Five (5) of progressively experience in program operations, project management, community-based initiatives, or departmental administration within the nonprofit, public, or social services sector.

Demonstrated experience leading complex projects or multiple concurrent initiatives from planning through implementation and evaluation.

Skills:

Strong people leadership skills, including the ability to supervise, coach, motivate, and develop staff while supporting accountability and engagement.

Excellent project and operations management skills, with the ability to manage competing priorities, assign work, and deliver results in a dynamic environment.

Strong verbal and written communication skills, including the ability to prepare clear reports, correspondence, presentations, and briefing notes.

Strong relationship-building, facilitation, and stakeholder engagement skills.

Sound judgment, professionalism, and the ability to exercise tact, diplomacy, and discretion in sensitive situations.

Ability to think strategically while also attending to operational detail and follow-through.

Demonstrated analytical and problem-solving abilities, including identifying risks, developing mitigation strategies, and recommending improvements.

Proficiency with Microsoft Office applications and the ability to use organizational systems and databases effectively.

Strong organizational skills, attention to detail, and ability to establish priorities and meet deadlines with minimal supervision.

Knowledge of the nonprofit sector and the dynamics of working in partnership with communities, volunteers, and cross-sector stakeholders.

WORKING CONDITIONS:

Some outside of regular business hours to attend meetings and events

Requires some travel and access to a reliable vehicle

CHARACTERISTICS:

For success at UWBC and in this role, certain demonstrable characteristics will be required:

A commitment to building healthy, caring and inclusive communities, internally and externally

Embodying the organization’s core values to be collaborative, compassionate, strategic, responsive, accountable and inspiring

Ability to navigate ambiguity and comfortably operate in it

Drive to succeed as an individual and as a team member

At UWBC, we don’t just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, programs, donors, and the communities we live and work in. At UWBC, we encourage all applicants regardless of age, sex, gender identity, colour, religion, sexual orientation, or any other basis to apply.

Don’t meet every single requirement? Studies have shown that women, people of colour and indigenous people are less likely to apply to roles unless they meet every qualification. At UWBC, we are dedicated to Justice, Equity, Diversity, and Inclusion, so if you are excited about this role, but your experience and qualifications are not perfectly aligned, we still encourage you to apply. You may be just the right candidate for this, or other roles.

This is an exempt role. This position is paid $91,970 annually.

Candidates must live within 80 KMs (commuting distance) from any of our offices as this position is currently a hybrid role and office attendance is required.

Interested candidates are invited to apply by submitting a cover letter and resume to job competition E-2025-6.

We kindly ask for no phone calls, please. Due to the high number of applications UWBC receive, only candidates selected for an interview will be contacted. We thank all applicants for their interest in UWBC.

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More about this job

Responsibilities

The Manager, Projects & Operations oversees administrative functions, project workflows, and operational systems to ensure efficient program delivery within the Community Impact & Investment department. This role provides leadership to support staff, manages departmental budgets, and collaborates with internal and external stakeholders to advance organizational goals.

Requirements

Candidates must have a bachelor's degree in a relevant field and at least five years of progressive experience in operations, project management, or administration within the nonprofit or social services sector. Strong leadership, analytical, and communication skills are required, along with proficiency in operational platforms and organizational systems.

Skills

Project management
Operations management
People leadership
Team development
Strategic planning
Workflow improvement
Data analysis
Reporting
Stakeholder engagement
Budget monitoring
Performance management
Communication
Problem solving
Microsoft 365
Salesforce
Jira

Visa sponsorship

Not detected in the job text

Keywords

Project Management
Operations Management
Nonprofit
Community Impact
People Leadership
Microsoft 365
SharePoint
Jira
Sage
Salesforce
Power BI
Budgeting
Reporting
Stakeholder Management
Performance Management
Strategic Planning
Workflow Optimization
Data Management
Social Services
Administration

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