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Added 13 mins ago
Director, Financial Operations & Projects
Government of Alberta
AB
Reporting to the Executive Director, Financial Services, the Director, Financial Operations & Projects, leads and continuously improves the Ministry’s financial and procurement operations,…
Added 13 mins ago
HR Director
ASSA ABLOY
ON · Mississauga, ON
The HR Director is a high energy, employee focused, hands-on and highly visible role supporting the Perimeter Security segment across Canada. Based in Toronto, this role acts as the…
Added 28 mins ago
A
Talent Acquisition Manager
AccorHotel
Jasper, AB
- Full-time
Partner strategically with the Executive team and Department Heads to assist them in evaluating departmental hiring requirements based on operational demand and business volumes and…
Added 1 hour ago
AA
HR Director
ASSA ABLOY Group
Mississauga, ON
- Full-time
The HR Director is a high energy, employee focused, hands-on and highly visible role supporting the Perimeter Security segment across Canada. Based in Toronto, this role acts as the…
Added 1 hour ago
AC
Enterprise Data Architect
Amphenol Communications Solutions
Markham, ON
- Full-time
Amphenol Communications Solutions (ACS), a division of Amphenol Corporation, is a world leader in interconnect solutions for Communications, Mobile, RF, Optics, and Commercial electronics…
Added 1 hour ago
IC
Administrative Associate
International Civil Aviation Organization
Montreal, QC
- Full-time
The Administrative Associate is part of the Front Office team of the Office of the Director, ADB (O/D/ADB) and contributes to the effective delivery of administration support services for…
Added 1 hour ago
E
Director of Care (DOC) - Full Time (FT) - Tuxedo Villa - Bonuses Available
Extendicare
Winnipeg, MB · LTC - Tuxedo Villa (Corydon Ave.)
- Full-time
As the Director of Care, you will contribute to the Extendicare purpose of Helping People Live Better, by leading a high performing team that is dedicated to ensuring all residents receive…
Added 1 hour ago
C
Chef(fe) de service, Service à la clientèle Nethris
CGI
Montreal, QC
- Full-time
The Payroll Service Centre provides all-in-one cloud solutions that simplify payroll and human capital management. We are proud of our strong client relationships, as reflected in our very…
Added 1 hour ago
O
Assistant(e) administratif(ve) sénior(e), Ventes & marketing | Senior, Administrative Assistant, Marketing & Sales Services
Organon
Kirkland, QC · CAN - Quebec - Kirkland
- Full-time
Supporting a broad and diverse group of stakeholders, the incumbent must be positive, collaborative, able to deliver on multiple commitments, take initiatives, demonstrate a flexible…
Added 1 hour ago
U
Administrative Associate
UNDP
Montreal, QC
- Full-time
The Administrative Associate is part of the Front Office team of the Office of the Director, ADB (O/D/ADB) and contributes to the effective delivery of administration support services for…
Added 1 hour ago
M
Directeur(trice), Stratégie de formation et optimisation des processus/ Director, Training Strategy & Process Enablement
Moderna
Laval, QC
- Full-time
…contrôlés, en traduisant des exigences procédurales complexes en solutions d’apprentissage pratiques et…
Added 2 hours ago
OC
Assistant(e) administratif(ve) sénior(e), Ventes & marketing | Senior, Administrative Assistant, Marketing & Sales Services
Organon Canada
Kirkland, QC
- Full-time
Supporting a broad and diverse group of stakeholders, the incumbent must be positive, collaborative, able to deliver on multiple commitments, take initiatives, demonstrate a flexible…
Added 2 hours ago
R
Gestionnaire principal, Ingénierie de projets / Senior Manager, Project Engineering
RTX
Mississauga, ON · Longueuil, QC
- Full-time
Capacité à cerner les occasions et les défis, et à recommander des solutions.
Added 2 hours ago
UO
Graduate Coordinator
University of Alberta
Edmonton, AB
- Full-time
Reporting to the Director, Office of Education, the Graduate Coordinator provides dedicated program graduate support to the faculties and programs in the College, working collaboratively…
Added 2 hours ago
LC
Senior Manager, Risk Advisory
Loblaw Companies Limited
Brampton, ON
- Full-time
Full-time | Hybrid (4 days in office – usually Brampton, limited travel to other offices in the GTA)
Added 2 hours ago
LM
Developer
La Maison Simons
Quebec, QC · Campus Simons
- Full-time
The person in this role plays a key part in the design and development of integration and web services. Reporting to the Director of Solutions Architecture & Software Engineering, they will…
Added 3 hours ago
MP
Senior Manager, OneStream Platform
Michael Page
Mississauga, ON
- $130,000 to $150,000 CAD / year
- Full-time
…with strong exposure to OneStream, Hyperion, or comparable solutions. They will possess a solid understanding of change management, IT general controls, governance frameworks, security…
Added 3 hours ago
MP
Director of Engineering, Maintenance & Reliability
Mother Parkers Tea & Coffee
Mississauga, ON
- Full-time
We are one of the largest tea and coffee manufacturers in North America, with a mission to create a better beverage experience for our customers. As a leading customer solutions provider to…
Added 3 hours ago
C
Payroll Coordinator
CPCS
Ottawa, ON
- $60,000 to $68,000 CAD / year
- Full-time
Our mission is exactly this: Finding the better solution to any given transportation, energy, and infrastructure challenge or opportunity that ultimately affects peoples’ day-to-day lives.…
Added 4 hours ago
SM
RQ00838 – Solution Architect – CRM – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Hours: 7.25 hours per day, 5 days per week
Added 8 hours ago
AH
Senior Performance Tuning Specialist
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Full-time
Reporting to Director IT - Provincial Workforce Systems, a Senior Oracle Performance Tuning Expert will provide many years of in-depth industry experience in: Troubleshooting chronic…
Added 13 hours ago
WI
Regional Leader, Hydro and Dams (Ontario & Atlantic)
WSP in Canada
Toronto, ON
- Full-time
With an unmatched breadth and depth of engineering, advisory and science‑based expertise, our global minds unite to power local solutions.
Added 16 hours ago
SM
RQ00838 – Solution Architect – CRM – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Hours: 7.25 hours per day, 5 days per week
Added 17 hours ago
SG
Associate Director, North America Regulated Utilities, Infrastructure Ratings
S&P Global
Toronto, ON
- Full-time
…America's most critical infrastructure assets. As Associate Director, the role carries responsibility for leading end-to-end credit analysis across an assigned portfolio of North American…
Added 18 hours ago
RP
HR Business Partnerships Manager
Rexall Pharmacy Group Ltd.
Mississauga, ON
- $80,452.8 to $105,594.3 CAD / year
- Full-time
Reporting to the Senior Director of Human Resources Business Partnerships, the Manager, Human Resources Business Partnerships, is responsible for providing leadership and direction to their…

Closed listing

United Way British Columbia

Manager, Projects & Operations

Prince George, BC, Canada
Victoria, BC, Canada
Kamloops, BC, Canada
Burnaby, BC, Canada
Kelowna, BC, Canada
Nanaimo, BC, Canada

Up to $91,970 CAD / year · Full-time

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: Up to $91,970 CAD / year
Job type: Full-time
Posting language: English
Posted: Sep 22, 2026

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Original job description

Archived listing. The details below describe a past opening.

UNITED WAY BC IS PROUD TO BE RECOGNIZED AS ONE OF CANADA'S TOP 100 EMPLOYERS FOR 2026!

ABOUT US – WHY WE’RE HERE:

Across British Columbia, communities are facing urgent and complex social challenges. United Way BC is committed to delivering lasting, community-driven impact in partnership with diverse populations across the province including Indigenous communities whose territories we live and work on. From Vancouver Island to the Lower Mainland, and across the Thompson Nicola Cariboo, Southern Interior, Trail and District, and East Kootenay regions, we walk alongside communities to create meaningful and equitable change.

Our mission is to strengthen vital connections that support people in need in our communities.

Our vision is to create a healthy, caring and inclusive community.

How do we deliver on our mission and vision – by delivering resources and support for those who need it most, and by living our values of being collaborative, compassionate, strategic, responsive, accountable, and inspiring.

For a more in-depth to look into our work and programs, please visit: www.uwbc.ca.

ABOUT YOU:

You are a collaborative and solutions-focused people leader with strong experience in project delivery, operations management, and team development. You bring the ability to translate strategic priorities into practical workplans, effective systems, and coordinated departmental processes that support strong service delivery and organizational impact. You are skilled at supervising and developing administrative and project support staff, leading cross-functional initiatives, improving workflows, and building consistency through training, documentation, and process development.

You are confident managing multiple priorities in a dynamic environment and bring sound judgment, strong communication skills, and a high degree of accountability. You are comfortable working with data, reporting tools, and operational platforms to support planning, tracking, and decision-making, and you build strong relationships across teams and with external partners to advance shared goals. You bring progressive experience in operations, project management, and people leadership, ideally within the nonprofit, community impact, or social services sector.

JOB PURPOSE:

Reporting to the Director, Community Impact & Investment, the Manager, Projects & Operations supports the effective administration, coordination, and delivery of operational and project activities within the Community Impact & Investment (CII) department. This role is responsible for overseeing administrative functions, managing project workflows, and ensuring systems, processes, and supports are in place to enable efficient and consistent program delivery.

The Manager leads a team of administrative and project support staff and works primarily within the CII department, while collaborating with other internal teams and departments as needed to support departmental priorities and organizational initiatives.

DUTIES & RESPONSIBILITIES:

Team Leadership, Learning & Process Development

Provides leadership, supervision, coaching, and performance management to administrative and project support staff, including assigning and delegating work on a daily and project basis, and fostering a collaborative and accountable team environment.
Leads recruitment, onboarding, and training of team members, and supports effective workflow planning.
Develops, implements, and continuously improves departmental procedures, tools, templates, and service standards to strengthen consistency and effectiveness.
Promotes knowledge-sharing and continuous learning through training supports, communities of practice, and practical guidance.
Builds team capacity to deliver high-quality work and adapt to evolving priorities.

Operations, Project Delivery & Stakeholder Coordination

Leads the planning, coordination, execution, and evaluation of projects and operational initiatives aligned with departmental and organizational priorities.
Develops and manages operational workplans, timelines, and team priorities, adjusting resources as needed to meet deliverables.
Oversees administrative and operational processes that support program delivery, documentation, reporting, and internal coordination.
Builds and maintains effective relationships with community stakeholders, service partners, contractors, funders, and internal teams.
Ensures timely and effective responses to inquiries, issues, and escalations, applying sound judgment and organizational policies.
Performs other related duties consistent with the scope and level of the role that may include administrative functions

Data, Reporting & Platform Stewardship

Provides oversight to departmental communications and knowledge-sharing activities, including the development or review of presentations, briefing materials, reports, and other program resources.
Monitors departmental and project budgets, reviews reconciliations, identifies financial pressures or operational risks, and recommends mitigation strategies to the Director, Community Impact & Investment.
Analyzes operational issues, feedback, and emerging needs to identify opportunities for service improvement, increased efficiency, and stronger program outcomes.
Prepares and contributes to reports, updates, and presentations for leadership, partners, and other audiences regarding project status, program operations, outcomes, and recommendations.
Oversees the effective use and continuous improvement of departmental data management practices, reporting tools, and operational platforms that support planning, service delivery, tracking, and accountability.
Supports the effective use and continuous improvement of departmental systems and platforms, including Microsoft 365, SharePoint, Jira, Sage, Salesforce, Power BI, and other organizational technologies that enable planning, service delivery, tracking, reporting, and accountability.

QUALIFICATIONS & REQUIREMENTS:

Education:

Bachelor’s degree in Community Development, Business Administration, Communications, Public Administration, Social Sciences, or a related discipline.
Equivalent combination of education, lived experience, and relevant leadership experience may be considered.
Project Management certification or formal training in project or operations management is an asset.
Leadership development, people management, or supervisory training is an asset.

Experience:

Five (5) of progressively experience in program operations, project management, community-based initiatives, or departmental administration within the nonprofit, public, or social services sector.
Demonstrated experience leading complex projects or multiple concurrent initiatives from planning through implementation and evaluation.

Skills:

Strong people leadership skills, including the ability to supervise, coach, motivate, and develop staff while supporting accountability and engagement.
Excellent project and operations management skills, with the ability to manage competing priorities, assign work, and deliver results in a dynamic environment.
Strong verbal and written communication skills, including the ability to prepare clear reports, correspondence, presentations, and briefing notes.
Strong relationship-building, facilitation, and stakeholder engagement skills.
Sound judgment, professionalism, and the ability to exercise tact, diplomacy, and discretion in sensitive situations.
Ability to think strategically while also attending to operational detail and follow-through.
Demonstrated analytical and problem-solving abilities, including identifying risks, developing mitigation strategies, and recommending improvements.
Proficiency with Microsoft Office applications and the ability to use organizational systems and databases effectively.
Strong organizational skills, attention to detail, and ability to establish priorities and meet deadlines with minimal supervision.
Knowledge of the nonprofit sector and the dynamics of working in partnership with communities, volunteers, and cross-sector stakeholders.

WORKING CONDITIONS:

Some outside of regular business hours to attend meetings and events
Requires some travel and access to a reliable vehicle

CHARACTERISTICS:

For success at UWBC and in this role, certain demonstrable characteristics will be required:

A commitment to building healthy, caring and inclusive communities, internally and externally
Embodying the organization’s core values to be collaborative, compassionate, strategic, responsive, accountable and inspiring
Ability to navigate ambiguity and comfortably operate in it
Drive to succeed as an individual and as a team member

At UWBC, we don’t just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, programs, donors, and the communities we live and work in. At UWBC, we encourage all applicants regardless of age, sex, gender identity, colour, religion, sexual orientation, or any other basis to apply.

Don’t meet every single requirement? Studies have shown that women, people of colour and indigenous people are less likely to apply to roles unless they meet every qualification. At UWBC, we are dedicated to Justice, Equity, Diversity, and Inclusion, so if you are excited about this role, but your experience and qualifications are not perfectly aligned, we still encourage you to apply. You may be just the right candidate for this, or other roles.

This is an exempt role. This position is paid $91,970 annually.

Candidates must live within 80 KMs (commuting distance) from any of our offices as this position is currently a hybrid role and office attendance is required.

Interested candidates are invited to apply by submitting a cover letter and resume to job competition E-2025-6.

We kindly ask for no phone calls, please. Due to the high number of applications UWBC receive, only candidates selected for an interview will be contacted. We thank all applicants for their interest in UWBC.

About employer

More about this job

Responsibilities

The Manager, Projects & Operations oversees administrative functions, project workflows, and departmental systems to ensure efficient program delivery. They provide leadership and coaching to support staff while collaborating with internal teams and external stakeholders to advance organizational goals.

Requirements

Candidates must possess a bachelor's degree in a relevant field and at least five years of progressive experience in operations, project management, or social services. Strong leadership, analytical, and communication skills are required, along with proficiency in organizational software and systems.

Skills

Project management
Operations management
Team leadership
Performance management
Strategic planning
Workflow improvement
Budget monitoring
Data management
Stakeholder engagement
Communication
Problem solving
Reporting
Microsoft 365
SharePoint
Salesforce
Power BI

Visa sponsorship

Not detected in the job text

Keywords

Project Management
Operations Management
Nonprofit
Social Services
Community Impact
Team Leadership
Performance Management
Workflow Development
Budgeting
Data Analysis
Reporting
Microsoft 365
SharePoint
Jira
Sage
Salesforce
Power BI
Stakeholder Management
Strategic Planning
Process Improvement

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Work requirements

Jobs in Canada