Find work in Canada.

544,876 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 18 mins ago
R
Manager, Wholesale Financial Control
RBC
Toronto, ON
- Full-time
As a Manager, Wholesale Financial Control, you will be part of the Global Markets Finance team, covering RBC's Central Funding Group. This role creates a collaborative environment with…
Added 18 mins ago
T
Cyber Security Intern/Co-op (Winter 2027)
TD
Mississauga, ON · Toronto, ON
- Full-time
…career capabilities, and broaden your professional network. This program is designed to complement your on-the job experience and…
Added 18 mins ago
EP
Part-Time Return-It Associate
Encorp Pacific Canada
Vancouver, BC
- Part-time
Daily operations of the Return-It collection facility, including inspection of containers for compliance with recycling program guidelines (e.g., ensuring they are eligible for deposit…
Added 48 mins ago
AW
Senior DevSecOps Engineer
Aviso Wealth
Remote, Canada
- $120,000 to $135,000 CAD / year
- Full-time
- Remote
Reporting to the DevSecOps Manager, this role provides technical leadership, mentorship, and guidance to other Engineers while collaborating closely with teams across TSP to enhance the…
Added 1 hour ago
IE
Sr. Manager, Enterprise Transformation
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
We are seeking a Sr. Manager, Enterprise Transformation to drive cross-functional initiatives that accelerate IMAX’s strategic evolution. In this highly visible role, you will partner with…
Added 1 hour ago
ML
General Accounting and Close Manager
Maple Leaf Foods Inc
Mississauga, ON
- $96,000 to $141,000 CAD / year
- Part-time
Monitor recurring journal activity and identify opportunities for standardization and automation.
Added 1 hour ago
MI
Digital Marketing Manager
MIP Inc
Montreal, QC
- Full-time
We're Hiring: Global Digital Marketing Manager
Added 1 hour ago
ML
Automation Engineer (Night Shift)
Maple Leaf Foods Inc
London, ON
- $71,000 to $103,000 CAD / year
- Part-time
The Automation Engineer reports directly to the Manager, Automation and is responsible for supporting the automation actions for the facility. The automation actions will include system…
Added 1 hour ago
DT
Account Manager
Direct Travel
Canada
- Full-time
The Account Manager must possess thorough knowledge of the business travel industry, airline and hospitality industries, and travel industry-specific automation.
Added 1 hour ago
A
DevSecOps Engineer
Aviso
Vancouver, BC
- $120,000 to $130,000 CAD / year
- Full-time
Reporting to the DevSecOps Manager, this role provides technical leadership, mentorship, and guidance to other Engineers while collaborating closely with teams across TSP to enhance the…
Added 1 hour ago
ML
Manager, Talent Acquisition
Maple Leaf Foods Inc
Mississauga, ON
- $96,000 to $141,000 CAD / year
- Part-time
As the Manager, Talent Acquisition, you will lead a team of Recruiters supporting Maple Leaf Foods across Manufacturing, Commercial, and Corporate functions. Reporting to the Director,…
Added 1 hour ago
ML
Automation Manager
Maple Leaf Foods Inc
ON · Hannon, ON
- $96,000 to $141,000 CAD / year
- Part-time
The Automation Leader is a key position within the Heritage facility whose responsibilities within a start-up and production environment will include developing the Automation strategy for…
Added 1 hour ago
AE
Warehouse Automation Processes Co-Op
Arc'teryx Equipment
New Westminster, BC
- $44,700 to $55,100 CAD / year
- Internship
As Warehouse Automation Processes Co-Op, your role is to analyze and document current processes in Warehousing and Logistics and to support Arc’teryx Supply Chain with data input, analysis…
Added 1 hour ago
ML
Senior Analyst Identity and Access Management
Maple Leaf Foods Inc
Mississauga, ON
- $77,000 to $112,000 CAD / year
- Part-time
As the Senior Analyst Identity and Access Management, you will report to the IAM Manager and play a key role in maturing Maple Leaf Foods’ identity, privileged access management, and Zero…
Added 1 hour ago
ML
Manager, HR Services
Maple Leaf Foods Inc
Mississauga, ON
- $96,000 to $141,000 CAD / year
- Part-time
Identify, prioritize, and implement opportunities to enhance HR service delivery through process optimization, AI, automation, and other enabling technologies, including employee and…
Added 1 hour ago
BU
Supervisor, Facilities Services & Trades Safety
Brock University
St. Catharines, ON · Main Campus (Employees)
- Full-time
…Management Operating Procedures, checklists, forms, standards, and program documentation in collaboration with management, employees, and Health, Safety &…
Added 1 hour ago
B
Senior DevOps Developer
Boeing
Richmond, BC · Vancouver, BC · CAN - Richmond, Canada
- Full-time
Boeing Vancouver is seeking a Senior DevOps Developer - within the Boeing Digital Services portfolio, reporting to the Manager of Software Development. This position is based in our…
Added 1 hour ago
FM4 Commissioning Manager
VCNA
Bowmanville, ON
Reporting to the VP, Operations Cement, the Commissioning, Startup & Operational Readiness Manager serves as the cross-functional integrator for Finish Mill 4, bringing together the…
Added 1 hour ago
E9
Enterprise Systems Technologist 1 (System Administrator)
E-Comm 9-1-1 | Emergency Communications for British Columbia Incorporated
Vancouver, BC
- $99,091 to $116,875 CAD / year
- Full-time
…Administrator) to join our Technology Services Team. Reporting to the Manager, Infrastructure Services, the Enterprise Systems Technologist 1 provides support to a variety of technology…
Added 2 hours ago
7
Senior Performance Marketing Manager
7shifts
Remote, Canada
- $100,000 to $150,000 CAD / year
- Full-time
- Remote
As the Senior Performance Marketing Manager, reporting to the Sr. Director of Growth Marketing, you’ll own performance marketing at 7shifts across paid channels, the experimentation…
Added 2 hours ago
J
Senior Manager, Credit Risk
Jobber
Remote, Canada
- Full-time
- Remote
Then Jobber might be the place for you. We're looking for a Senior Manager, Credit Risk to join our Fintech department.
Added 2 hours ago
RB
Marketing Manager, Client Communications
Royal Bank of Canada
Toronto, ON
- Full-time
RBC is looking for an experienced and passionate marketer to lead our email marketing program for RBC Direct Investing. You will own the end-to-end production and delivery of email…
Added 2 hours ago
SR
Marketing Manager, Content & Events
Skygauge Robotics
Fredericton, NB
- Full-time
As our Marketing Manager, Content & Events, you will refine the organizational foundation for marketing at Skygauge while remaining closely involved in day-to-day execution. This is a…
Added 2 hours ago
S
Senior Project Manager
SPECTRAFORCE
Toronto, ON
- Contract
Title: Senior Project Manager, Corporate Card
Added 2 hours ago
TC
Operations Manager
Taylor Co. Ltd.
Toronto, ON
- Full-time
· Participate in corporate occupation health and safety program

United Way Greater Toronto

Coordinator, Customer Service (Contract)

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 29, 2026
Experience: 1-3 years experience in an administrative role serving internal and external constituents
Posting language: English
Posted: Oct 30, 2026

Original job description

Coordinator, Customer Service

(9 month- contract)

We are committed to pay transparency and equity, the salary for this role is $63,648.00 /year.

United Way Greater Toronto is seeking a Coordinator, Customer Service for a unionized contract role on our team.

How you will make a difference:

Reporting to the Manager, Customer Service, the Coordinator, Customer Service will deliver consistent and extraordinary customer service to donors, volunteers and internal staff as a first point of contact with United Way and coordinate the Operations and Account Services teams’ production and process activities.

Answer and resolve incoming telephone calls and emails via multiple customer entry points; prioritize, resolve, reassign and escalate issues as required
Process donations by phone, issue tax receipts, and provide end-to-end service for inquiries
Provide training and support to seasonal and permanent staff to use systems and tools for monitoring and managing customer service inquiries
Create and circulate regular reporting and KPI dashboard on calls received, calls resolved, resolution time, etc.
Create and maintain a knowledge base of common answers, reference documents, routing table and related training documentation to support the smooth operation of the customer service function
Coordinate and monitor key operational activities across the Operations and Account Services teams; maintain a master schedule of activities, track progress of activities and proactively identify any issues for resolution on a timely basis
Provide operational support in the use of United Way’s multiple giving platforms, assisting in the content setup, performing quality control reviews, and performing ongoing system maintenance tasks
Maintain clear and accurate operations documents/procedures for reference purposes
Ensure our database (i.e. Spark) is populated with accurate organizational and donor records, including the relevant attributes and plans
Coordinate United Way @work campaigns and functionality, including tracking technical contacts and completion of technical assessment, creating @work links for other United Ways, creation of online campaigns, and complete archiving of relevant @work reports
Complete the provisioning and setup of accounts using SPC (Salesforce Philanthropy Cloud), as well as assist with campaign tracking and reporting where required
Perform ongoing database and intranet site maintenance to meet Constituent Relationship Management objectives
Extract accurate, useful information for analysis in support of the development and implementation of key processes
Respond to internal and external requests pertaining to the department, its policies, projects and accounts
Organize, maintain and update electronic and paper records and filing systems in alignment with departmental and team records management protocols
Arrange meetings as requested, i.e., logistics, preparation of materials etc.
Other duties as assigned

What you bring to the role:

1-3 years experience in an administrative role serving internal and external constituents
Experience working with databases
Intermediate to advanced Excel and Word skills
Strong mathematical capabilities (i.e. complex calculations and logic statements)
Demonstrated organizational and time management skills
Excellent communication skills, both written and verbal
Excellent attention to detail and proven track record of accuracy
Ability to assess priorities and meet deadlines while working under pressure
Excellent teamwork, interpersonal and constituent service skills including the ability to work respectfully and inclusively with a diverse set of constituents including staff, donors and volunteers
Ability to take initiative and manage small projects from beginning to end with minimal supervision
Experience with Constituent Relationship Management an asset
Knowledge and experience with Centralized Campaigns, as well as the UWCC Member’s Portal and EasySecure an asset
Willingness to actively contribute to the organizational Reconciliation and Equity framework through participation in learning opportunities and implementing anti-oppressive, and anti-racist learnings into action internally and externally

Being part of our team:

Competitive total compensation package including:
- Salary
- Comprehensive benefits
- Defined benefit employer-matching pension
- Life insurance
- Short-term and long-term disability benefits
- Employee and family assistance program (EFAP)
Generous paid time-off package including vacation, personal and cultural days, summer hours and hybrid work environment
Commitment to the well-being and work-life balance for our employees
Collaborative, high-performing, team focused on long-term and collective success
Largest United Way world-wide
Work with the GTA’s top philanthropic leaders

If you're a motivated, tech-savvy communicator who thrives in a service-oriented role, we’d love to hear from you!

Please apply no later than November 6, 2026.

As part of our recruitment process, United Way Greater Toronto offers accommodation for applicants with disabilities. If we contact you about an opportunity, please let us know if you require accommodation.

UWGT is committed to the ethical and responsible use of emerging technologies, including artificial intelligence (AI). While we currently do not use AI for decision-making that produces legal or similarly significant effects, we may use analytics or automation tools to improve donor engagement, personalize experiences, or optimize internal processes.

As per our recruitment policy, internal candidates are encouraged to let their current manager know that they have applied for another role.

About United Way Greater Toronto:

As the largest non-government funder of community services in the GTA, United Way Greater Toronto reinforces a crucial community safety net to support people living in poverty. United Way’s network of agencies and initiatives in neighbourhoods across Peel, Toronto and York Region works to ensure that everyone has access to the programs and services they need to thrive. Mobilizing community support, United Way’s work is rooted in ground-breaking research, strategic leadership, local advocacy and cross-sectoral partnerships committed to building a more equitable region and lasting solutions to the GTA’s greatest challenges.

Diversity & Inclusion:

United Way is committed to creating an inclusive workplace that reflects our diverse community to ensure we’re best equipped to serve it. We encourage candidates from diverse backgrounds and those who may need accommodation to apply to join our team. Our commitment to excellence in diversity goes beyond promoting equity. By incorporating a variety of experiences and perspectives, we create opportunities for innovative solutions and maximize the impact of our work.

Learn more about our work at unitedwaygt.org.

Apply About employer

More about this job

Responsibilities

Serve as a first point of contact for donors, volunteers, and staff by resolving inquiries, processing donations, and providing end-to-end customer service. Coordinate operational activities, maintain databases and documentation, support giving platforms and campaigns, and produce reporting to monitor service and team performance.

Requirements

The role asks for 1–3 years of administrative experience serving internal and external constituents, database experience, and intermediate-to-advanced Excel and Word skills. Candidates should demonstrate strong communication, accuracy, organization, prioritization, teamwork, and initiative; constituent relationship management experience is an asset.

Skills

Customer Service
Administrative Support
Database Management
Microsoft Excel
Microsoft Word
Mathematical Reasoning
Reporting and KPI Dashboards
Donation Processing
Tax Receipt Processing
Operations Coordination
Records Management
Communication
Organization and Time Management
Prioritization
Project Coordination

Benefits

Comprehensive Benefits
Defined Benefit Employer-Matching Pension
Life Insurance
Short-Term Disability Benefits
Long-Term Disability Benefits
Employee and Family Assistance Program
Paid Vacation
Personal Days
Cultural Days
Summer Hours
Hybrid Work Environment

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Donor Services
Volunteer Services
Donation Processing
Tax Receipts
Database Management
Spark
Salesforce Philanthropy Cloud
Microsoft Excel
Microsoft Word
KPI Dashboards
Reporting
Knowledge Base
Giving Platforms
United Way @work
Centralized Campaigns
UWCC Member's Portal
EasySecure
Campaign Tracking
Quality Control
Records Management
Operations Coordination
Account Services
Reconciliation
Equity
Anti-Racism

Report this job