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United Way Greater Toronto

Manager, Research and Evaluation

Toronto, ON, Canada

$75,000 to $85,000 CAD / year · Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Pay: $75,000 to $85,000 CAD / year
Job type: Full-time
Experience: 3-5 years’ experience in social science research and evaluation
Posting language: English
Posted: Oct 5, 2026

Original job description

Manager Research and Evaluation

We are committed to pay transparency and equity. The hiring range for this role is $75,000 - $85,000 annually.

United Way Greater Toronto is currently seeking a Manager, Research and Evaluation to join our team.

How you will make a difference:

Reporting to the Senior Manager, Research & Evaluation (Data Specialist) the Manager, Research and Evaluation will conduct and support systems change research projects, undertake evaluation of programs and initiatives, and contribute to solutions-based analysis in support of United Way’s strategic directions and priorities.

Coordinate and/or carry out social and systems change research and evaluation projects, including conceptualization, design, selection of methodology (qualitative and quantitative), information gathering, data analysis, report writing, presentation of findings and other knowledge mobilization activities, and post-project evaluations
Assist in the design of research and evaluation project proposals and work plans, and preparation of resource and budget estimates for projects undertaken by United Way
Perform spatial analysis, using ArcGIS
Conceptualize and support monitoring and evaluation design and theories of change that are grounded in the appropriate evaluation methodologies
Bring an assets-based and solutions-focused lens to all research and evaluation projects
Integrate United Way’s Equity and Reconciliation Action Plan goals into research and evaluation priorities and work plans
Select and apply the appropriate qualitative and/or quantitative research methods required to carry out social, economic and policy research and evaluations
Perform simple statistical analysis and data analysis
Provide advice and coaching to colleagues on the development of research and evaluation plans, including data collection methods, analysis, and use of theories of change and performance measurement tools
Monitor major research activities, public policy developments and evaluation practices relevant to United Way
Prepare background reports and briefing notes on selected studies, reports, articles and policy developments
Prepare briefing materials for senior management on research findings and their policy implications and on evaluation findings and the project management implications
Assist in identifying and stewarding key partner relationships to advance the organization’s research, evaluation and public policy agenda
Help to create forums for dialogue with government, funders, agencies and donors on topics impacting the human services sector and our strategic priorities
Represent the United Way on community, coalition and collaborative research, public policy and evaluation initiatives, as well as on external committees and working groups
Participate in United Way projects and teams and work closely with colleagues in other units and departments

What you bring to the role:

3-5 years’ experience in social science research and evaluation
Master’s level degree or higher in the social sciences, public policy, urban studies, or related field, or equivalent work-related experience preferred
Demonstrated ability to conceptualize, plan, develop, and implement research and/or evaluation projects
Demonstrated ability to apply qualitative and/or quantitative research methods and conduct simple statistical analysis
Demonstrated ability to conduct spatial analysis through ArcGIS
Knowledge and experience with community-informed and community-engaged research methods and approaches
Prior experience in solutions-based research, public policy analysis, and advocacy will be an asset
Advanced skills in Microsoft Word, PowerPoint, Excel and demonstrated experience with key software such as SPSS, NVivo, and similar analytical tools
Knowledge of current social, economic and policy research and public policy issues affecting the community services sector and a preference for expertise in income security, housing, wellbeing, neighbourhood revitalization and/or community infrastructure
Sound knowledge of the community services sector in the Greater Toronto area and of the socio-economic challenges facing the communities of Peel, Toronto and York Region
Highly developed analytical skills with ability to conduct research and use independent judgement to problem solve
Political acuity and ability to influence, negotiate and manage contentious issues to resolution
Ability to coordinate and modify projects, and work with both internal and external stakeholders
Proven organizational abilities and the ability to manage competing priorities and meet deadlines under pressure
Ability to think through problems strategically and anticipate and identify needs
Proven ability to take initiative and carry projects to completion with minimum supervision
Excellent teamwork, interpersonal and constituent service skills including the ability to work respectfully and inclusively with diverse populations and multiple partners
Excellent attention to detail and proven track record of accuracy
Strong communication skills (both written and verbal)
Experience working with Statistics Canada data sources is an asset
Willingness to actively contribute to the organizational Reconciliation and Equity framework through participation in learning opportunities and implementing anti-oppressive and anti-racist learnings into action internally and externally

Being part of our team:

Competitive total compensation package including:
Salary
Comprehensive benefits
Defined benefit employer-matching pension
Life insurance
Short-term and long-term disability benefits
Employee and family assistance program (EFAP)
Generous paid time-off package including vacation, personal and cultural days, summer hours and hybrid work environment
Commitment to the well-being and work-life balance for our employees
Collaborative, high-performing, team focused on long-term and collective success
Largest United Way world-wide
Work with the GTA’s top philanthropic leaders

Please apply no later than October 19, 2026.

As part of our recruitment process, United Way Greater Toronto offers accommodation for applicants with disabilities. If we contact you about an opportunity, please let us know if you require accommodation.

UWGT is committed to the ethical and responsible use of emerging technologies, including artificial intelligence (AI). While we currently do not use AI for decision-making that produces legal or similarly significant effects, we may use analytics or automation tools to improve donor engagement, personalize experiences, or optimize internal processes.

As per our recruitment policy, internal candidates are encouraged to let their current manager know that they have applied for another role.

About United Way Greater Toronto:

As the largest non-government funder of community services in the GTA, United Way Greater Toronto reinforces a crucial community safety net to support people living in poverty. United Way’s network of agencies and initiatives in neighbourhoods across Peel, Toronto and York Region works to ensure that everyone has access to the programs and services they need to thrive. Mobilizing community support, United Way’s work is rooted in ground-breaking research, strategic leadership, local advocacy and cross-sectoral partnerships committed to building a more equitable region and lasting solutions to the GTA’s greatest challenges.

Diversity & Inclusion:

United Way is committed to creating an inclusive workplace that reflects our diverse community to ensure we’re best equipped to serve it. We encourage candidates from diverse backgrounds and those who may need accommodation to apply to join our team. Our commitment to excellence in diversity goes beyond promoting equity. By incorporating a variety of experiences and perspectives, we create opportunities for innovative solutions and maximize the impact of our work.

Learn more about our work at unitedwaygt.org.

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More about this job

Responsibilities

Conduct and coordinate social and systems-change research and evaluation projects, including research design, data collection and analysis, reporting, and sharing findings. Advise colleagues, support partnerships and policy dialogue, and contribute research and evaluation insights to United Way’s strategic priorities.

Requirements

The role prefers a master’s degree or higher in a relevant field, or equivalent experience, and requires 3–5 years of social science research and evaluation experience. Candidates should demonstrate qualitative or quantitative research skills, ArcGIS spatial analysis, analytical and project coordination abilities, and knowledge of community-engaged research and the Greater Toronto community services sector.

Skills

Social Science Research
Program Evaluation
Qualitative Research
Quantitative Research
Spatial Analysis
ArcGIS
Statistical Analysis
Data Analysis
Policy Analysis
Report Writing
Knowledge Mobilization
Project Management
Stakeholder Engagement
Microsoft Office
SPSS
NVivo

Benefits

Comprehensive Benefits
Defined Benefit Employer-Matching Pension
Life Insurance
Short-Term Disability Benefits
Long-Term Disability Benefits
Employee And Family Assistance Program
Paid Vacation
Personal Days
Cultural Days
Summer Hours
Hybrid Work Environment

Visa sponsorship

Not detected in the job text

Keywords

Social Science Research
Research And Evaluation
Systems Change
Program Evaluation
Qualitative Methods
Quantitative Methods
Spatial Analysis
ArcGIS
Statistical Analysis
Data Analysis
Theory Of Change
Performance Measurement
Community-Engaged Research
Policy Analysis
Public Policy
Advocacy
Knowledge Mobilization
Project Proposals
Work Plans
Budget Estimates
Microsoft Word
PowerPoint
Excel
SPSS
NVivo
Statistics Canada Data
Equity And Reconciliation
Anti-Oppressive Practice
Anti-Racism
Stakeholder Engagement

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Jobs in Canada