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Added just now
R
Director, Strategy
RBC
Toronto, ON
- Full-time
Drive horizontal strategy across all CRM and Branch Platforms to ensure integrated and consistent advisor experiences
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Product Specialist - CRM
PBS Systems
Calgary, AB
As a Product Specialist (CRM) you will be working within the Development department and will be responsible for problem management, quality assurance testing, documenting, and participating…
Added just now
Product Specialist - CRM
PBS Systems
Calgary, AB
As a Product Specialist (CRM) you will be working within the Development department and will be responsible for problem management, quality assurance testing, documenting, and participating…
Added just now
CH
Production Pharmacy Assistant - Express Scripts Canada
Cigna Healthcare
Mississauga, ON
- Full-time
CRM experience is preferable but not required
Added just now
T
Enterprise Business Development Representative
TapMango
ON · Toronto, Ontario
- Full-time
…discovery</p><p>• Book qualified discovery meetings for Account Executives and ensure strong handoff context</p><p>•&nb…
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WI
Sales Manager, North America (Canada West Coast)
Wenco International Mining Systems
Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
Establish a planning process linked to the sales CRM and pipeline schedule where accurate forecasts are maintained
Added just now
OO
Community Development Manager
ORION Ontario's Research and Education Network
Toronto, ON
- Full-time
· Build, manage, and maintain a robust sales pipeline and CRM database
Added just now
RI
Account Executive
Recruiting in Motion
London, ON
- $90,000 to $100,000 CAD / year
- Full-time
Maintain an active sales pipeline, accurate CRM records and reliable revenue forecasts.
Added 1 min ago
CG
Manager Inside Sales, Servomax
Compass Group Canada
Boucherville, QC
- Full-time
Utilize CRM and sales tools to manage workflows, track performance, and maintain clean, up-to-date data on all activities and opportunities.
Added 1 min ago
TP
Director/Sr. Director Generics Corporate, Wholesale and Hospital Account Sales Leader (National)
Teva Pharmaceuticals
Toronto, ON
- Full-time
Proficiency in Excel, Word, and PowerPoint. Experience with CRM platforms and internal business systems is preferred.
Added 1 min ago
FD
Lighting Specifications & Product Sourcing Specialist
Factory Direct Lighting
Markham, ON
- Full-time
· Use CRM systems, AI tools and other software to prepare quotations and technical specification documents efficiently and accurately, validating outputs against approved manufacturer data…
Added 1 min ago
P
Associate CRM Specialist
Punt
Vancouver, BC
- $60,000 to $70,000 CAD / year
- Full-time
We're looking for a Associate CRM Specialist who wants real ownership. You'll shape how we engage and retain players from day one. No hand-holding, no busywork. If you're sharp, move fast,…
Added 15 mins ago
SEM Intelligence Specialist
Okanagan College
Kelowna, BC
…and analyze data from DAR, Student Information Systems (SIS), CRM platforms, and external sources to meet SEM’s operational and strategic information…
Added 15 mins ago
Territory Sales Representative
Mettler Toledo
Mississauga, ON
Accurately manage customer relationships while recording data generated from these efforts in the customer relations management system (CRM).
Added 15 mins ago
TS
Development Officer
The Stop
Toronto, ON
- Full-time
Maintain accurate and up-to-date donor records in The Stop's CRM database, ensuring gifts, donor interactions and relevant activities are properly recorded.
Added 30 mins ago
Manager, Business Development
International Business University
Ottawa, ON
Manage partnership pipelines and track outreach, partnership development, and performance metrics using CRM systems and reporting tools.
Added 30 mins ago
M
Advisor, Partnership Sales
Metrolinx
Canada
- Full-time
Proficiency in PowerPoint, Excel, LinkedIn, SponsorUnited; CRM experience is an asset.
Added 30 mins ago
C
Business Development Representative
Citylitics
Remote, Canada
- $45,000 to $55,000 CAD / year
- Full-time
- Remote
Generate daily and weekly sales reports and stats on Citylitics's CRM (HubSpot): Meticulously track your progress in a SaaS environment, analyze your performance, and contribute valuable…
Added 30 mins ago
E-Commerce Activation Manager (18-month contract)
Nestle Operational Services Worldwide SA
Montreal, QC
Partner with CRM, UX, Media and Analytics teams to optimize campaigns
Added 30 mins ago
JF
Customer Service, Administrative Assistant
Jewish Federation of British Columbia (JFBC)
Vancouver, BC
- Internship
Experience using CRM software (preferably Salesforce.com)
Added 30 mins ago
TP
Business Development Representative
The Portfolio Group
Vancouver, BC
- $50,000 to $100,000 CAD / year
- Full-time
Build and manage a healthy pipeline using CRM.
Added 30 mins ago
AE
Outside Territory Sales Representative
Auto Electric Service Ltd.
Regina, SK
- Full-time
Maintain accurate records of sales activities, customer interactions, and inventory minimums using CRM software
Added 45 mins ago
Inside Sales Representative
Univar Solutions
Edmonton, AB
Document all account activity in the CRM system (Salesforce.com)
Added 45 mins ago
Enterprise Sales Development Representative
Hootsuite
Vancouver, BC
Attention to detail and ability to perform administrative tasks/update CRM; ability to strategically research and develop accounts for prospecting
Added 46 mins ago
MM
Executive, Inside Sales
MSC Mediterranean Shipping Company
Mississauga, ON
- $75,000 to $84,000 CAD / year
- Full-time
Report on opportunities and discussions from weekly sales calls within our CRM system.

UnitedHealth Group

Commercial Relationship Coordinator

Richmond, BC, Canada

Canada Residents Only: The salary/hourly range for Canada residents is $22.12 to $45.87 per hour. · Full-time

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Job details

Pay: Canada Residents Only: The salary/hourly range for Canada residents is $22.12 to $45.87 per hour.
Job type: Full-time
Experience: 2+ years of experience in sales environment or high-level customer service, billing, invoicing, commercial operations, sales support, or accounting related roles.
Posting language: English
Posted: Nov 6, 2026

Original job description

This position follows Office-Based schedule with (4) In-office days per week. Our office is located at 10711 Cambie Rd, Ste 130, Richmond, British Columbia.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

The Enterprise Imaging Commercial Relationship Specialist will directly support Sales and serve as a key liaison between Sales, Customers, Sales Operations, Contract Operations, AR and internal operations teams to support the commercial lifecycle of Enterprise Imaging solutions. This role specializes in resolving invoicing inquiries, billing issues, invoice disputes, and credits, ensuring accurate and timely resolution while maintaining strong internal relationships and a high level of customer satisfaction.

The Specialist plays a critical role in supporting Sales by removing commercial friction, enabling faster resolution of invoicing issues, and ensuring alignment with contractual terms and enterprise billing practices.

This position is full time. Employees are required to have flexibility to work any of our shift schedules during our normal business hours of 8:00 am - 5:00 pm. It may be necessary, given the business need, to work occasional overtime.

We offer weeks of on-the-job training. The hours of the training will be based on schedule or will be discussed on your first day of employment.

Primary Responsibilities:

Sales & Commercial Support

Act as the primary point of contact for Sales regarding Customer invoicing questions, billing discrepancies, invoice disputes, and credit requests related to Enterprise Imaging solutions.
Partner with Sales to research and resolve customer billing concerns in a timely, professional manner.
Support Sales teams by providing clarity on invoice status, payment application, and commercial issue resolution.
Participate in Customer calls regarding invoices and billing.

Invoicing, Billing & Dispute Resolution

Investigate and resolve Customer-reported invoice issues.
Provide Business Unit support to AR on invoice disputes.
Process and track credits, adjustments, and rebills in accordance with approved policies and controls.

Cross Functional Collaboration

Serve as a liaison between Enterprise Imaging Sales, Customers, Sales Operations, Contract Operations, AR, and other internal stakeholders.
Ensure invoice issues are resolved in alignment with executed contracts, amendments, and pricing agreements.

Process, Documentation & Compliance

Maintain accurate documentation of billing issues, resolutions, and credits in designated systems.
Identify recurring issues and recommend process improvements to reduce future billing errors.
Ensure compliance with enterprise financial policies, contractual terms, and governance standards.

Customer & Relationship Focus

Support positive customer experience and maintain strong working relationships through effective communication and responsiveness.
Represent Enterprise Imaging with professionalism and attention to detail in all commercial interactions.

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

High School Diploma / CAEC
Must be 18 years of age or older
2+ years of experience in sales environment or high-level customer service, billing, invoicing, commercial operations, sales support, or accounting related roles.
Understanding of contracts and contracts based billing environments.
Microsoft Office and advanced Microsoft Excel skills, including previous experience in consolidating spreadsheets, use of formulas, pivot tables, look ups, and strong Math skills.
Ability to work full time. Employees are required to have flexibility to work any of our shift schedules during our normal business hours of 8:00 am - 5:00 pm. It may be necessary, given the business need, to work occasional overtime.
We offer weeks of on-the-job training. The hours of the training will be based on schedule or will be discussed on your first day of employment.

Preferred Qualifications:

Experience working with invoice disputes, credits, and billing issue resolution.
Familiarity with enterprise billing systems, ERP platforms, or CRM tools (e.g., Salesforce).
Experience in a regulated or policy-driven environment subject to audits.

Telecommuting Requirements:

Reside within commutable distance to the office at 10711 Cambie Rd, Ste 130, Richmond, British Columbia
Ability to keep all company sensitive documents secure (if applicable)
Required to have a dedicated work area established that is separated from other living areas and provides information privacy.
Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service.

Soft Skills:

Strong analytical and problem solving skills
Effective time management and organizational skills
Exceptional attention to detail and accuracy
Clear, professional written and verbal communication
Flexibility and ability to manage multiple issues and changing priorities simultaneously
Strong relationship building and stakeholder management skills
Ability to navigate and operate effectively in a fast-changing environment
Demonstrated proactive approach and positive attitude

Physical and Work Environment:

Standard business hours with peak periods requiring occasional flexibility based on business needs
Complex and challenging environment requiring ability to learn and adapt quickly
Primarily desk based, collaborative role
Hybrid role, combination of in-office (Richmond, BC) and remote work

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Canada Residents Only: The salary/hourly range for Canada residents is $22.12 to $45.87 per hour. Add the Additional reference to account for variable pay if Sales (84-92). Pay is based on several factors including but not limited to education, work experience, certifications, etc.

At UnitedHealth Group, our mission is to help people live healthier lives and help make the health system work better for everyone. Together, we are shaping the future of healthcare by harnessing technology and innovation to make care simpler to navigate, more affordable and more connected for the people we serve. We are committed to creating an inclusive workplace where everyone feels welcomed, valued, heard and respected, empowering people to bring their authentic selves to work and strengthening our collective impact through diverse talents, backgrounds, experiences and perspectives.

UnitedHealth Group and its affiliated brands are an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group and its affiliated brands are a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO

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More about this job

Responsibilities

The Commercial Relationship Coordinator acts as a liaison between sales, customers, and internal operations to resolve invoicing inquiries, billing disputes, and credit requests. They ensure accurate documentation and compliance with contractual terms while supporting the commercial lifecycle of enterprise imaging solutions.

Requirements

Candidates must have a high school diploma and at least 2 years of experience in sales support, billing, or customer service roles. Proficiency in Microsoft Excel and an understanding of contract-based billing environments are required.

Skills

Sales support
Customer service
Billing
Invoicing
Contract management
Microsoft Excel
Data analysis
Problem solving
Time management
Communication
Stakeholder management
Attention to detail
Financial compliance
ERP systems
CRM tools
Account reconciliation

Benefits

Comprehensive benefits
Career development opportunities
On-the-job training

Visa sponsorship

Not detected in the job text

Keywords

Commercial Relationship Coordinator
Enterprise Imaging
Sales Operations
Contract Operations
Billing Discrepancies
Invoice Disputes
Credit Requests
Microsoft Office
Pivot Tables
Look Ups
Salesforce
ERP
Financial Policies
Governance Standards
Customer Satisfaction
Healthcare Technology
Business Analysis
Account Receivable
Rebilling
Data Accuracy

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