Find work in Canada.

506,155 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 11 mins ago
FM
Educational Assistant - (2026-2027 School Year)
Fort McKay First Nation
Fort Mckay 174, AB
- Full-time
Implement specialist (Occupational Therapy, Physical Therapy, Speech Language, etc) strategies to achieve required goals
Added 11 mins ago
BG
Precision Agriculture Specialist
Brandt Group of Companies
Rocky View No 44, AB · Rocky View County, AB
- Full-time
The Precision Agriculture Specialist is responsible for executing precision ag strategies at the field level, driving technology adoption, supporting data services, and training store…
Added 11 mins ago
A
ServiceNow AIOps Architect / Toronto, ON / Onsite - (FTE)
AceStack
Toronto, ON
- Full-time
…architecture and solution design for enterprise IT Operations Management (ITOM) and AIOps initiatives. The ideal candidate will have deep expertise in ServiceNow ITOM, Event Management,…
Added 11 mins ago
P&
Dairy Sales Specialist
Parrish & Heimbecker, Limited
Cambridge, ON
- Full-time
We are seeking a Dairy Sales Specialist to join our New-Life Mills team. This role is responsible for driving sales growth and building long‑term customer relationships within the dairy…
Added 11 mins ago
P&
Enterprise Learning Systems Specialist
Parrish & Heimbecker, Limited
Winnipeg, MB
- Full-time
As an Enterprise Learning Systems Specialist, you will support P&H’s enterprise learning platform by helping ensure the LMS is well configured, integrated, compliant, and easy to use across…
Added 11 mins ago
GW
Enterprise Applications Specialist
Gowling WLG
Ottawa, ON
- $80,000 to $90,000 CAD / year
- Full-time
The Enterprise Applications Specialist is a senior technical resource responsible for the reliability, security, integration, and continuous improvement of the Firm’s enterprise application…
Added 11 mins ago
GW
Enterprise Applications Specialist
Gowling WLG
Toronto, ON
- $80,000 to $90,000 CAD / year
- Full-time
The Enterprise Applications Specialist is a senior technical resource responsible for the reliability, security, integration, and continuous improvement of the Firm’s enterprise application…
Added 11 mins ago
GW
Enterprise Applications Specialist
Gowling WLG
Waterloo, ON
- $80,000 to $90,000 CAD / year
- Full-time
The Enterprise Applications Specialist is a senior technical resource responsible for the reliability, security, integration, and continuous improvement of the Firm’s enterprise application…
Added 11 mins ago
H
Procurement Specialist
Hays
Brampton, ON
- Contract
Knowledge of global sourcing, international supplier management, or overseas procurement operations.
Added 11 mins ago
LI
Safety Specialist
Leavitt Industrial Group
Coquitlam, BC
- Full-time
Leavitt Industrial Group is looking for a detail-oriented and motivated Safety Specialist to join our Safety team in Coquitlam, British Columbia. Supporting 36 branches and more than 400…
Added 11 mins ago
IP
Events Specialist
Indigenous Perspectives Society
Vancouver, BC
- Full-time
The Events Specialist coordinates the day-to-day delivery of two signature events: the Compassionate Minds Luncheon in April and the Bottom Line Conference in October. Reporting to the…
Added 11 mins ago
MI
Privacy Impact Assessment ( healthcare) 7+years of experience
Maarut Inc
Toronto, ON
- Contract
Familiarity with Application Programming Interface (API) functionality and management
Added 11 mins ago
GT
Firewall Security Specialist
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
- $90 to $95 CAD / hour
- Contract
The IT Security Delivery Specialist is responsible for provisioning security rules in support of business objectives while following the client's standards across on-premises and cloud…
Added 11 mins ago
GW
Enterprise Applications Specialist
Gowling WLG
Hamilton, ON
- $80,000 to $90,000 CAD / year
- Full-time
The Enterprise Applications Specialist is a senior technical resource responsible for the reliability, security, integration, and continuous improvement of the Firm’s enterprise application…
Added 26 mins ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Mississauga, ON
- Part-time
A good knowledge of various beauty products and services available
Added 26 mins ago
SD
Beauty Specialist, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Mississauga, ON
- Full-time
A good knowledge of various beauty products and services available
Added 26 mins ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Victoria, BC
- Part-time
A good knowledge of various beauty products and services available
Added 26 mins ago
Services Navigator
Inuvialuit Regional Corporation
Inuvik, NT
Reporting to the Training and Quality Assurance Specialist, the Services Navigator is the first point of contact many people will have with Maligaksat. This requires the Services Navigator…
Added 26 mins ago
V
Manager
Visa
Toronto, ON
- Full-time
The Consultant Specialist, Client Success Manager is a client‑facing individual contributor role, acting as a subject‑matter expert across client operations, execution, and performance…
Added 26 mins ago
TM
Field Warranty Specialist - Prairie Zone
Toyota Motor Corporation
Toronto, ON · Toyota Canada Inc - Prairie Zone Office
- Full-time
…offered salary will be based on the candidate’s experience, knowledge, skills and qualifications, as well as internal equity…
Added 26 mins ago
Critical Incident Specialist
Dialogue
Canada
Very good knowledge of psychological first aid, acute stress, post-traumatic stress and critical incident/trauma response
Added 26 mins ago
Project Specialist, Corridor Maintenance
Trans Mountain
Kamloops, BC
Trans Mountain is seeking a collaborative, motivated, and values driven individual to join our dynamic team as Project Specialist, Corridor Maintenance. In this position, you will play a…
Added 26 mins ago
P
Project Procurement Specialist
Propak
Airdrie, AB
- Full-time
The Specialist acts as the primary strategic liaison for Project Management and Engineering, driving critical sourcing and negotiation activities for major equipment and long-lead items.…
Added 26 mins ago
SW
Payment Specialist
Saskatchewan Workers' Compensation Board
Regina, SK
- Part-time
Apply knowledge of policies and related procedures in decision-making
Added 41 mins ago
BG
Precision Agriculture Specialist
Brandt Group of Companies
Red Deer, AB
- Full-time
The Precision Agriculture Specialist is responsible for executing precision ag strategies at the field level, driving technology adoption, supporting data services, and training store…

Unitywater

Quality Assurance Support Officer

Sunshine Coast, BC, Canada

Contract

Apply About employer

Applications open in a new tab.

Job details

Job type: Contract
Apply by: Nov 26, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

Help drive service quality through data-led insights and QA reviews
Collaborate across teams to support a great customer experience
Play a key role in improving processes and reducing risk

About the role:

This role supports the efficient and effective delivery of customer service by ensuring quality and consistency across all customer interactions. With a strong focus on quality assurance, you will assess customer contacts using established frameworks, identify trends, and provide actionable feedback to help improve service delivery and ensure compliance with privacy and legislative standards.

You’ll work closely with customer service leaders and teams, as well as other business areas, to maintain high service standards and contribute to continuous improvement. The role also supports audits, assurance activities and customer service projects, all while promoting a strong safety culture and modelling Unitywater’s values.

This is a 12 month maximum term contract with potential for extension based at our Maroochydore head office.

About you:

Our One Unitywater behaviours - Create the Future, Care Together, and Own It – define how we work together at Unitywater. To contribute to this, you will demonstrate the following skills and qualities for the role:

Experienced in high-performing customer service environments, with a strong understanding of quality service delivery
Detail-focused with a strong interest in data analysis and continuous improvement
Skilled in applying quality assurance frameworks to assess and enhance customer interactions
Able to work independently while remaining flexible to shifting priorities and business needs
Confident in sharing and receiving constructive feedback to support team growth and service outcomes
Strong written and verbal communication skills, with the ability to build collaborative relationships across teams
Proficient in Microsoft Office, particularly Excel and Word; experience with platforms like Genesys Cloud is advantageous
Capable of interpreting and analysing complex information from multiple systems to identify trends, risks and opportunities
Committed to ongoing learning and professional development, including an interest in exploring emerging technologies, including AI, to complement the capabilities and capacity of the role.

Working at Unitywater:

We recognise that people are the essence of the water sector, and each team member provides the leadership, vision and skills that drives and delivers actions for our customers and communities.

We are committed to fostering a workplace that is diverse and inclusive, where you feel connected, are safe to be yourself and supported to be the best version of yourself.

As a Unitywater team member you will enjoy a range of benefits:

Flexibility: We value flexibility and support work-life balance with hybrid and flexible working, purchase annual leave and access to floating public holidays. Tell us what this looks like for you!
Wellbeing: We offer several initiatives to support your wellbeing, such as: discounted private health insurance, salary packaging, employee assistance program, and access to discounts and benefits from a range of retailers.
Learning and Development: We understand the importance of learning and offer a range of opportunities to feed your curiosity such as: Walk on Country with Traditional Custodians, study assistance, and access to a dedicated learning program and professional memberships.
Extras: We understand the importance of connection and support you to care together by offering access to employee network groups focused on First Nations Reconciliation, LGBTIQ+, CALD, Gender, Life stage diversity, and accessibility.

We celebrate, value and include people of all backgrounds, gender and expressions, sexualities, cultures, bodies and abilities. We strive to have a workforce that reflects the diversity of the community we serve and encourage all suitable applicants to apply for this role.

When you apply, we welcome you to tell us your pronouns and any reasonable adjustments you may need during the interview process.

If you would like to speak to a team member about our commitment to diversity and inclusion, please contact our Inclusion Specialist emma.guest@unitywater.com or Reconciliation Action Plan Advisor rebecca.williams@unitywater.com

About us:

Unitywater operates in one of Australia’s most exceptional environments in terms of natural beauty, geographical and demographic breadth. Proudly providing safe and reliable water to customers in Moreton Bay, Sunshine Coast and Noosa, we are a water utility serving one of the fastest growing regions in the country.

We think a pretty good job starts here.

Additional information:

We are proud to be recognised as an employer of choice for women by WORK180.
We are proud members of Pride in Diversity and Australian Disability Network.
We are a 2025 Circle Back Initiative Employer – we commit to respond to every applicant.

How to apply:

Please apply online following the links, and make sure to upload your cover letter and up-to-date CV.

If you’re successful we will need you to undergo a few checks…. We know they might not be the fun part, but you will need to confirm your right to work in Australia and complete relevant pre-employment checks, including verification of criminal history, drivers licence and driving history, alcohol and other drug screening.

We will be reviewing applications and booking interviews as we receive them.

For further information please contact the Careers team at careers@unitywater.com

Unitywater respectfully acknowledges the Traditional Custodians of the lands and waterways in which we live, work and operate, the Kabi Kabi, Jinibara and Turrbal peoples. We honour their enduring connection to these places and their deep cultural, spiritual and environmental knowledge and stewardship over the waterways that sustain us all. We pay our deepest respects to Elders past and present, who hold the wisdom, traditions and stories of their people.

Apply About employer

More about this job

Responsibilities

Assess customer interactions using established quality assurance frameworks, identify trends and risks, and provide actionable feedback to improve service quality and compliance. Support audits, assurance activities, customer service projects, and continuous improvement in collaboration with customer service teams and other business areas.

Requirements

Candidates should have experience in high-performing customer service environments, skill in applying quality assurance frameworks, and strong analytical, communication, and collaboration abilities. Proficiency in Microsoft Excel and Word is expected; experience with Genesys Cloud is advantageous, along with flexibility, attention to detail, and an interest in ongoing learning and emerging technologies such as AI.

Skills

Quality Assurance
Customer Service
Data Analysis
Continuous Improvement
Quality Assurance Frameworks
Customer Interaction Assessment
Trend Analysis
Risk Identification
Privacy And Legislative Compliance
Audit And Assurance
Constructive Feedback
Written And Verbal Communication
Microsoft Excel
Microsoft Word
Genesys Cloud
Complex Information Analysis

Benefits

Hybrid And Flexible Working
Purchase Annual Leave
Floating Public Holidays
Discounted Private Health Insurance
Salary Packaging
Employee Assistance Program
Retailer Discounts And Benefits
Study Assistance
Learning And Development Program
Professional Memberships
Employee Network Groups

Visa sponsorship

Not detected in the job text

Keywords

Quality Assurance
Customer Service
Customer Experience
Data Analysis
Continuous Improvement
Quality Assurance Frameworks
Customer Interactions
Trend Analysis
Actionable Feedback
Privacy Standards
Legislative Compliance
Audits
Assurance Activities
Risk Reduction
Process Improvement
Microsoft Office
Microsoft Excel
Microsoft Word
Genesys Cloud
Artificial Intelligence
Safety Culture
Utilities
Customer Service Projects

Report this job