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Coordonateur/Coordonatrice aux ventes - Sales Coordinator

  • Dorval, QC, Canada

Full-time

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Job details

Job type
Full-time
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Posting language
English · French
Posted

Original job description

English section of this bilingual listing.

We're delighted you're looking for career opportunities where you can continue to make a positive difference every day to keep our communities healthy, nourished, clean and safe.

About the position:

Reporting to the Sales Manager, the sales coordinator is responsible for supporting the sales cycle by providing continuous assistance to Account Managers. They will act as a liaison between customers and various departments within the organization in order to increase collaboration and improve efficiency.

What you will do:

  • Actively work with account managers to develop new business and create growth with Univar’s current customer base
  • Be a secondary point of contact for the customers to ensure requests are reviewed efficiently
  • Support the account managers with daily requests pertaining to sample requests, pricing supports, ROGAs, non-conformances, and other
  • Assist the account managers with the customers’ Annual Reviews
  • Work with internal staff to ensure Univar delivers exceptional customer service
  • Initiate cost work-up requests as needed
  • Provide the Purchasing team with customer specific forecasts as needed
  • Update quotes to deliver pricing information to customers
  • Work with the Technical Services team to prepare Sample requests
  • Liaise with Product Management to share information with customers
  • Other duties as required

What you will require:

  • College diploma or University degree in a related program (chemistry, sales) and two (2) years’ experience in sales or customer service is required
  • Must have very strong organizational skills and the ability to work independently, demonstrates initiative and possess strong written and oral communication skills
  • Must be proficient in Microsoft Office Suite (specifically Excel, Outlook, Word, and PowerPoint)
  • He or she must be a motivated, customer-focused team player with a strong ability to interact confidently with internal and external stakeholders.
  • Must work well under pressure and be able to prioritize and multitask the position involves dealing with colleagues, customers and suppliers
  • Must be bilingual (French/English). Knowledge of English is required, as the position involves interacting with colleagues, clients, and suppliers located outside Quebec

What we offer:

  • Competitive Earnings Package: base and performance incentive plan
  • Generous retirement contributions
  • Excellent benefits including medical, dental, eyecare and more!
  • A true team environment where every team member strives for common goals
  • Enjoyable company events throughout the year: summer BBQ’s, golf tournaments, and more
  • Training and education reimbursement programs
  • …and more!

It takes people like you and a global network of more than 10,000 employees to build a company where the best people want to work.

As a valued Univar Solutions employee, you understand that we are more than a distribution company. From delivering vital ingredients for food and nutrition, to helping keep drinking water safe, our company is dedicated to improving quality of life with our customers, suppliers and partners as we serve the world's most essential industries.

We are committed to a diverse workforce and a culture of inclusion. Together, we are building a culture that acknowledges the unique experiences, perspectives and expertise of individuals and provides the development and growth opportunities to empower us to redefine our industry.

Univar Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on their race, gender, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, or other protected classification.

Read the full bilingual original

Un milieu où les personnes comptent – Développer nos gens pour faire grandir notre entreprise!

Nous sommes heureux que vous envisagiez des occasions de carrière où vous pourrez continuer à avoir un impact positif chaque jour afin d’aider à garder nos communautés en santé, bien nourries, propres et en sécurité.

À propos du poste :

Relevant du directeur/directrice des ventes, le ou la Coordonateur/Coordonatrice aux ventes apporte son assitance au cycle de vente en offrant une aide continue aux Directeurs(trices) de comptes. La personne agira comme lien entre les clients et les différents départements de l’organisation afin de favoriser la collaboration et d’améliorer l’efficacité.

Vos responsabilités :

  • Collaborer étroitement avec les gestionnaires de comptes pour développer de nouvelles occasions d’affaires et stimuler la croissance auprès de la clientèle actuelle d’Univar
  • Agir comme point de contact secondaire pour les clients afin d’assurer un traitement efficace de leurs demandes
  • Soutenir les gestionnaires de comptes dans les demandes quotidiennes : échantillons, soutien à la tarification, ROGA, non‑conformités, etc.
  • Aider à la préparation des revues annuelles des clients
  • Collaborer avec les équipes internes afin d’assurer un service à la clientèle exceptionnel
  • Initier les demandes d’analyse de coûts, lorsque requis
  • Fournir à l’équipe des achats des prévisions spécifiques aux clients, au besoin
  • Mettre à jour les soumissions et transmettre l’information de prix aux clients
  • Travailler avec les services techniques pour la préparation des demandes d’échantillons
  • Faire le lien avec la gestion des produits afin de partager l’information avec les clients
  • Effectuer toute autre tâche connexe au besoin

Profil recherché :

  • Diplôme d’études collégiales ou universitaires dans un domaine pertinent (chimie, ventes, etc.) et minimum de deux (2) ans d’expérience en ventes ou en service à la clientèle
  • Excellentes aptitudes organisationnelles, capacité à travailler de façon autonome, sens de l’initiative et fortes habiletés en communication écrite et verbale
  • Maîtrise de la suite Microsoft Office (Excel, Outlook, Word et PowerPoint)
  • Personne motivée, axée sur le service à la clientèle et esprit d’équipe, capable d’interagir avec assurance avec des partenaires internes et externes
  • Capacité à travailler sous pression, à établir les priorités et à mener plusieurs dossiers de front; le poste implique des interactions fréquentes avec des collègues, des clients et des fournisseurs
  • Bilinguisme français / anglais obligatoire. La connaissance de la langue anglaise est demandée puisque le poste nécessite de transiger avec des collègues, clients(es) et fournisseur qui sont situé à l’extérieur du Québec

Ce que nous offrons :

  • Rémunération concurrentielle : salaire de base et programme de bonification selon la performance
  • Cotisations généreuses au régime de retraite
  • Avantages sociaux complets, incluant assurances médicale, dentaire, soins de la vue et plus encore
  • Véritable environnement d’équipe où chacun collabore pour atteindre des objectifs communs
  • Activités d’entreprise tout au long de l’année : BBQ d’été, tournois de golf, et plus
  • Programmes de remboursement pour la formation et l’éducation
  • …et bien plus!

Il faut des personnes comme vous, ainsi qu’un réseau mondial de plus de 10 000 employés, pour bâtir une entreprise où les meilleurs talents souhaitent travailler.

À titre d’employé(e) chez Univar Solutions, vous comprenez que nous sommes bien plus qu’une entreprise de distribution. Qu’il s’agisse de fournir des ingrédients essentiels pour l’alimentation et la nutrition ou de contribuer à la salubrité de l’eau potable, notre entreprise s’engage à améliorer la qualité de vie en collaboration avec nos clients, fournisseurs et partenaires, au service des industries les plus essentielles au monde.

Nous sommes engagés envers la diversité et l’inclusion. Ensemble, nous bâtissons une culture qui reconnaît les expériences, perspectives et expertises uniques de chacun et qui offre des occasions de développement et de croissance afin de nous permettre de redéfinir notre industrie.

Univar Solutions est un employeur offrant l’égalité des chances. Toutes les personnes qualifiées seront prises en considération pour l’emploi, sans discrimination fondée sur la race, le sexe, l’orientation sexuelle, l’identité de genre, la religion, l’origine nationale, l’âge, le handicap, le statut de vétéran ou toute autre caractéristique protégée par la loi.

A place where people matter - Developing our people to develop our business!

We're delighted you're looking for career opportunities where you can continue to make a positive difference every day to keep our communities healthy, nourished, clean and safe.

About the position:

Reporting to the Sales Manager, the sales coordinator is responsible for supporting the sales cycle by providing continuous assistance to Account Managers. They will act as a liaison between customers and various departments within the organization in order to increase collaboration and improve efficiency.

What you will do:

  • Actively work with account managers to develop new business and create growth with Univar’s current customer base
  • Be a secondary point of contact for the customers to ensure requests are reviewed efficiently
  • Support the account managers with daily requests pertaining to sample requests, pricing supports, ROGAs, non-conformances, and other
  • Assist the account managers with the customers’ Annual Reviews
  • Work with internal staff to ensure Univar delivers exceptional customer service
  • Initiate cost work-up requests as needed
  • Provide the Purchasing team with customer specific forecasts as needed
  • Update quotes to deliver pricing information to customers
  • Work with the Technical Services team to prepare Sample requests
  • Liaise with Product Management to share information with customers
  • Other duties as required

What you will require:

  • College diploma or University degree in a related program (chemistry, sales) and two (2) years’ experience in sales or customer service is required
  • Must have very strong organizational skills and the ability to work independently, demonstrates initiative and possess strong written and oral communication skills
  • Must be proficient in Microsoft Office Suite (specifically Excel, Outlook, Word, and PowerPoint)
  • He or she must be a motivated, customer-focused team player with a strong ability to interact confidently with internal and external stakeholders.
  • Must work well under pressure and be able to prioritize and multitask the position involves dealing with colleagues, customers and suppliers
  • Must be bilingual (French/English). Knowledge of English is required, as the position involves interacting with colleagues, clients, and suppliers located outside Quebec

What we offer:

  • Competitive Earnings Package: base and performance incentive plan
  • Generous retirement contributions
  • Excellent benefits including medical, dental, eyecare and more!
  • A true team environment where every team member strives for common goals
  • Enjoyable company events throughout the year: summer BBQ’s, golf tournaments, and more
  • Training and education reimbursement programs
  • …and more!

It takes people like you and a global network of more than 10,000 employees to build a company where the best people want to work.

As a valued Univar Solutions employee, you understand that we are more than a distribution company. From delivering vital ingredients for food and nutrition, to helping keep drinking water safe, our company is dedicated to improving quality of life with our customers, suppliers and partners as we serve the world's most essential industries.

We are committed to a diverse workforce and a culture of inclusion. Together, we are building a culture that acknowledges the unique experiences, perspectives and expertise of individuals and provides the development and growth opportunities to empower us to redefine our industry.

Univar Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on their race, gender, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, or other protected classification.

More about this job

Responsibilities

Support account managers throughout the sales cycle by coordinating customer requests, pricing, quotes, samples, annual reviews, and business growth activities. Serve as a liaison among customers and internal teams, including Purchasing, Technical Services, and Product Management, to help deliver effective customer service.

Requirements

A college diploma or university degree in a related field, such as chemistry or sales, and at least two years of sales or customer service experience are required. Candidates must be bilingual in French and English, proficient in Microsoft Office, highly organized, able to work independently, and comfortable prioritizing multiple requests under pressure.

Skills

  • Sales Coordination
  • Customer Service
  • Account Management Support
  • Business Development
  • Pricing Support
  • Cost Analysis Requests
  • Sales Forecasting
  • Quote Management
  • Sample Coordination
  • Cross-Functional Collaboration
  • Written Communication
  • Verbal Communication
  • Organization
  • Prioritization
  • Multitasking

Benefits

  • Performance-Based Incentive Plan
  • Retirement Contributions
  • Medical Insurance
  • Dental Insurance
  • Vision Care
  • Company Events
  • Training and Education Reimbursement

Visa sponsorship

Not detected in the job text

Categories

  • Sales
  • Customer Service & Support
  • Management & Leadership
  • Manufacturing
  • Logistics

Keywords

  • Sales Coordination
  • Sales Cycle
  • Account Managers
  • Business Development
  • Customer Service
  • Customer Requests
  • Pricing
  • Cost Analysis
  • Customer Forecasts
  • Purchasing
  • Quotes
  • Samples
  • Technical Services
  • Product Management
  • Annual Customer Reviews
  • Non-Conformances
  • ROGAs
  • Microsoft Office
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft Word
  • Microsoft PowerPoint
  • Chemical Manufacturing
  • Supply Chain
  • French-English Bilingualism

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