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Role: AI Engineer – Agentic AI, Commercial Banking

Univeris

Human Resources Manager

Toronto, ON, Canada

$95,000 to $110,000 CAD / year · Full-time

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Job details

Pay: $95,000 to $110,000 CAD / year
Job type: Full-time
Apply by: May 1, 2027
Experience: Experience: 6 to 8+ years of progressive HR management experience, with demonstrated success leading both operational HR compliance and commercial talent acquisition programs.
Posting language: English
Posted: Nov 2, 2026

Original job description

The Company

Univeris, headquartered in Toronto, Canada, is a privately held company and is the leader in enterprise wealth management for the Canadian market. Founded in 1991, Univeris has over 75 staff and 15 leading financial services clients representing over 17,000 financial advisors on the platform. It offers the most comprehensive wealth management solution for financial advisors in the credit union, banking, insurance, and investment dealer sectors.

Univeris is a world-class technology platform that boasts a number of firsts in Canadian mutual fund distribution including real-time processing, web access, built-in compliance, plus GIC and segregated funds processing capabilities. Technology innovation is one of the cornerstones of Univeris' product development strategy and through its Evergreen approach to technology, new features and capabilities transparently integrate into the platform.

At Univeris, when we are faced with new problems we work together to find solutions, we do what we say, and we are lifelong students.

The Opportunity

At Univeris, we believe that delivering mission-critical enterprise wealth management technology requires an uncompromising standard of talent and performance. Our human resources team operates as a high-leverage business partner that drives talent density, operational efficiency, and scalable enterprise growth.

Serving as the HR Manager, you will own North American HR operations end-to-end while leading the company-wide programs that determine whether Univeris attracts and retains top talent. This role centers on leading recruitment across North America, partnering with people managers to empower and equip them to own high performance standards, designing scalable retention and career pathways, and fostering AI-augmented HR automation alongside cross-border governance.

Key Responsibilities & Core Functions

Strategic Talent Acquisition & AI-Era Hiring
Senior & Strategic Evaluation: Personally lead full-cycle recruitment, structured interviews, and candidate evaluations for mid-to-senior, leadership, and mission-critical technical/wealthtech roles.
Recruitment Architecture & Playbooks: Set the company-wide talent acquisition playbook, interview evaluation rubrics, and ATS pipeline standards (Lever).
AI-Augmented Candidate Bar: Define what "AI-augmented capability" looks like across core job families - evaluating whether candidates leverage modern AI tools (e.g., LLMs, copilot agents, automated workflows) to multiply their individual output.
Global Performance Turnaround & Talent Density
Performance Management Framework: Co-design and roll out Univeris’s global performance appraisal cycles, goal-setting cadences, and calibration processes.
Talent Density & Capability Coaching: Partner with department heads through regular talent reviews to ensure role fit and accountability; provide the tools and guidance for targeted performance turnaround, exploring reassignment or managing thoughtful, compliant transitions where expectations cannot be met.
Cross-Border Regulatory Alignment: Coordinate with the Madrid HR Manager to harmonize single performance standards across regions.
Manager Leadership Coaching: Serve as a trusted advisor to people managers - training leaders to conduct rigorous 1-on-1s, deliver candid feedback,and proactively address performance blockers.
Retention Strategy & Total Rewards
Career Pathways & Internal Mobility: Address corporate survey feedback by architecting transparent job architectures, leveling rubrics, and promotion pathways to foster long-term career growth.
Non-Monetary Total Rewards: Champion impactful workplace flexibility, recognition programs, and employee experience initiatives that support day-to-day engagement and retention.
Retention Risk Analytics: Continuously monitor attrition data, employee engagement readouts, and exit interview themes; synthesize insights into concrete quarterly retention initiatives for senior leadership.
North American Operations, Compliance & Global Bridge
Regional Legal Compliance: Own compliance with Canadian employment legislation (Ontario ESA, Human Rights Code, OHSA, AODA, and Pay Equity) and lead workplace investigations or sensitive employee relations matters.
Cross-Border EOR Oversight: Oversee outsourced Employer-of-Record (EOR) partnerships and service agreements ensuring regional statutory compliance.
Workplace Experience Governance: Oversee culture committee roadmaps, cross-office collaboration initiatives, and global Town Halls.
Operational Efficiency & AI Adoption
HR Workflow Automation: Champion the adoption of modern, AI-enabled tools and automated workflows to reduce administrative overhead and streamline daily operations.
Process Optimization & Scalability: Identify operational bottlenecks across the employee lifecycle, establishing standardized, self-serve processes that allow People operations to scale efficiently.
Data-Driven Business Storytelling: Deliver concise, ROI-focused talent metrics, headcount insights, and workforce trends to guide executive decision-making and strategic workforce planning.

Candidate Qualifications
Required:

Experience: 6 to 8+ years of progressive HR management experience, with demonstrated success leading both operational HR compliance and commercial talent acquisition programs.
Talent Acquisition Mastery: Proven track record designing structured interview rubrics, sourcing passive talent, and personally evaluating senior or high-complexity technical/finance roles.
People Leadership & Mentorship: Demonstrated experience managing, coaching, and developing junior HR team members (HR Generalists, Coordinators, or Recruiters).
Canadian Employment Law: Deep, practical command of Ontario employment standards (ESA),termination protocols, human rights, and workplace investigations.
Performance Management Depth: Hands-on experience structuring performance calibration grids, leading difficult manager coaching sessions, and executing performance improvement plans or exits.
AI & Tech Literacy: Practical comfort utilizing modern AI tools to accelerate HR deliverables, coupled with the ability to assess AI competency in candidates.
Systems Fluency: Hands-on experience with modern cloud HR ecosystems - such as BambooHR, Lever (or similar ATS), Confluence, Jira, and Slack.

Preferred:

Industry Background: Direct background within B2B SaaS, Wealthtech, FinTech, or fast-scaling technology companies.
Language Proficiency: Professional working proficiency or fluency in Spanish
Multi-Jurisdiction Exposure: Prior exposure to cross-border workforce coordination (Canada, US, and European/LATAM).
Professional Credentials: CHRP / CHRL designation or equivalent progressive certification.

What We Offer
Competitive Package: Comprehensive package including health, vision, and dental coverage, group RRSP matching, and professional development support.

Balanced Work Environment: A structured hybrid schedule (3 days in our downtown Toronto office, 2 days remote) collaborating with a global team.

At Univeris we embrace diversity and inclusion. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process may e-mail a request to careers@univeris.com.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

We aim to hire all candidates between the minimum and the midpoint of the full salary range. We reserve the midpoint to the maximum of the salary band for internal employees who demonstrate sustained high performance and impact at Univeris. The final offer amount for this role will be dependent on individual experience and skillset of the candidate.

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More about this job

Responsibilities

Lead North American HR operations, including recruitment, employment-law compliance, employee relations, and oversight of outsourced Employer-of-Record partnerships. Develop company-wide performance, retention, career-pathway, and AI-enabled HR programs while advising managers and providing workforce insights to executives.

Requirements

Requires 6 to 8+ years of progressive HR management experience, strong Canadian employment-law expertise, and demonstrated success in strategic recruitment, performance management, and coaching HR team members and managers. Candidates should be comfortable with AI tools and modern HR systems; experience in technology or financial services, cross-border HR exposure, Spanish proficiency, and CHRP/CHRL certification are preferred.

Skills

Strategic Talent Acquisition
Full-Cycle Recruitment
Structured Interviewing
Performance Management
Employee Relations
Ontario Employment Law
Workplace Investigations
Manager Coaching
Retention Strategy
Career Pathways
HR Workflow Automation
AI Literacy
Cross-Border HR Compliance
HR Analytics
Lever ATS
BambooHR

Benefits

Health Coverage
Vision Coverage
Dental Coverage
Group RRSP Matching
Professional Development Support
Workplace Flexibility

Visa sponsorship

Not detected in the job text

Keywords

Human Resources
Talent Acquisition
Full-Cycle Recruitment
Structured Interviews
Interview Evaluation Rubrics
Lever
Performance Management
Performance Calibration
Performance Improvement Plans
Talent Reviews
Talent Density
Employee Retention
Career Pathways
Internal Mobility
Total Rewards
Employee Engagement
Ontario Employment Standards Act
Ontario Human Rights Code
Occupational Health and Safety Act
Accessibility for Ontarians with Disabilities Act
Pay Equity
Workplace Investigations
Employer of Record
AI Tools
Large Language Models
BambooHR
Confluence
Jira
Slack
CHRP

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