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Added 6 mins ago
EG
Geotechnical Project Manager
Egis Group
Toronto, ON
- $110,000 to $150,000 CAD / year
- Full-time
…our exciting growth across Canada. As a member of our global team of 23,500+ engineers, architects, scientists and consultants, you'll help deliver some of the country's most impactful…
Added 21 mins ago
T
Electrical, Instrumentation & Controls Engineer
TransAlta
Hanna, AB
- Full-time
TransAlta is seeking a talented and experienced Electrical, Instrumentation and Controls Engineer to join our engineering team.
Added 21 mins ago
HA
Capability Development Analyst (Engineer)
Horizon Aircraft
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Lead root-cause analysis (9S) and update processes and controls accordingly
Added 21 mins ago
A
Accounting Manager I
Altec
Milton, ON
- Full-time
At least two years of supervisory or team-lead experience, with a demonstrated ability to prioritize work, train others and support accountability.
Added 21 mins ago
M
IAM RBAC Business Solution Analyst Lead
Marsh
Toronto, ON
- Full-time
Lead and develop a regional team of employees and consultants while coordinating delivery across multiple stakeholders and workstreams.
Added 21 mins ago
BC
Kitchen Manager - Blanco, Annex
Blanco Cantina
Toronto, ON
- Full-time
Lead the kitchen team by example, fostering a collaborative environment where everyone feels valued and motivated to produce exceptional food.
Added 21 mins ago
IO
Property Project Management Engineer
Imperial Oil
AB · Greater Edmonton Metropolitan Area
- Full-time
…the project management office or as part of a larger project team. This position offers engineers the opportunity to further develop property project management skills and is designed for…
Added 21 mins ago
Kitchen Manager - Blanco, Annex
Recipe Unlimited
Toronto, ON
Lead the kitchen team by example, fostering a collaborative environment where everyone feels valued and motivated to produce exceptional food.
Added 21 mins ago
Kitchen Manager - Original Joe's
Recipe Unlimited
Regina, SK
Lead the kitchen team by example, fostering a collaborative environment where everyone feels valued and motivated to produce exceptional food.
Added 21 mins ago
W
(CAN) Gérant du service à la clientèle
Walmart
Joliette, QC
- Full-time
…skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer…
Added 51 mins ago
EI
Geotechnical Project Manager
Egis in Canada
Toronto, ON
- $110,000 to $150,000 CAD / year
- Full-time
…our exciting growth across Canada. As a member of our global team of 23,500+ engineers, architects, scientists and consultants, you'll help deliver some of the country's most impactful…
Added 1 hour ago
FF
Supply Chain Director
Fusion Fuel Cycles Inc.
Ottawa, ON · Toronto, ON
- Full-time
Risk and resilience - identify, quantify, and mitigate supply risks, including single-source dependencies, long lead times, and trade and export controls.
Added 1 hour ago
NC
Security Operations Center (SOC) Analyst
Northern Computer Inc
Edmonton, AB
- Full-time
…a major incident, provide support and guidance to the Tech Lead and Communicator. Complete a Security RCA for every standard and major cyber…
Added 1 hour ago
R
Cybersecurity Governance & Policy Specialist
Raise
Vancouver, BC
- Full-time
…Specialist on behalf of our client. They’re expanding their team to meet growing needs, making this a unique opportunity to work with an industry leader. Our Client, is one of the largest…
Added 1 hour ago
A
Senior Scheduler
AtkinsRéalis
Richmond, BC
- Full-time
…provide technical and administrative oversight to the Scheduling Team, delivering strategic analysis and guidance, coordinating work output, and leading scheduling initiatives that support…
Added 1 hour ago
CS
Culinary Manager
Cogir Senior Living
Kawartha Lakes, ON · Bloom Lindsay
- Full-time
We’re seeking individuals with a purpose and passion for life and who are looking for meaningful work that will make a real difference. Join our team today!
Added 1 hour ago
M
Operations Supervisor
McKesson
Milton, ON
- Full-time
The Operations Supervisor provides hands-on leadership for the day-to-day operations of a distribution center team, with a primary focus on receiving and inbound operations. You will lead…
Added 1 hour ago
CI
Supervisor (Part Time)
Carters Inc.
Belleville, ON
- Part-time
Support store team with Asset Protection through a consistent level of customer service, safety awareness, and operational controls
Added 1 hour ago
WT
Workforce Authentication Engineer
Wissen Technology
Montreal, QC
- Full-time
The Wissen team continues to expand its footprint in the USA, Canada, UK, Australia, and India. More openings to come as we continue to grow the team!
Added 1 hour ago
DG
Chef Exécutif / Executive Chef
Dexterra Group
Sainte-Anne-de-Bellevue, QC
- Full-time
Assist the management team in establishing budgets, targets, cost and operational controls, efficiency, guest satisfaction and participation.
Added 1 hour ago
FC
Project Manager II
Fluor Corporation
Vancouver, BC
- Full-time
…Specialist, or a project role of significant capacity such as Project Controls Lead, Contracts Lead, etc. and three (3) years experience as a design or construction engineer on…
Added 2 hours ago
SC
Cook Supervisor (70306838)
Sodexo Canada Ltd
Calgary, AB
- Full-time
…facilities management that fosters productivity and well-being, our team plays a vital role in shaping thriving…
Added 2 hours ago
SG
Equipment Operator, Site Maintenance (Seasonal)
Skeena Gold + Silver
BC · Kitimat-Stikine A, BC
- Full-time
…and build a state of the art mine in Canada. Come join our team to be a part of this amazing…
Added 2 hours ago
MC
Senior Manager, Operational Excellence
Meridian Credit Union
St. Catharines, ON · Toronto, ON · Etobicoke, ON
- Full-time
Reporting to the Director, Operational Excellence & Controls, the Senior Manager, Operational Excellence leads the operational transformation and continuous improvement agenda across…
Added 2 hours ago
MC
Senior Manager, Member Relations & NPS
Meridian Credit Union
St. Catharines, ON · Toronto, ON · Etobicoke, ON
- Full-time
Lead the intake, assessment and governance of pricing exceptions escalated through the team, ensuring decisions are consistent, appropriately authorized, documented and supported by clear…

Universal Realty Group

Information Technology Manager

Halifax, NS, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 27, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

Universal Realty Group, based in Halifax, Nova Scotia, is a leading property management company committed to Building Excellence. With a diverse portfolio that includes over 2,300 rental apartments, more than 1.5 million square feet of commercial space, and the landmark Lord Nelson Hotel & Suites, we create communities that are vibrant, welcoming, and thoughtfully branded.

We’re seeking an experienced IT Manager who thrives in a fast-paced environment and is excited to contribute to a growing organization. This position is responsible for providing operational leadership, strategic direction, and ongoing development of the Information Technology department. The IT Manager will lead, coordinate, and delegate responsibilities across the IT team to ensure the successful planning, implementation, and delivery of technology initiatives that support the organization’s digital transformation. This role also oversees the timely and effective delivery of IT services and end-user support, ensuring technology solutions are reliable, efficient, cost-effective, and aligned with the organization’s operational needs and business objectives.

The ideal candidate has extensive knowledge of network maintenance, experience as a manager, and advanced industry knowledge to keep us on the cutting edge. The IT manager will have an immediate impact on the day-to-day efficiency of our operations and a long-term impact on our overall growth.

At Universal Realty Group, we offer a workplace culture built on teamwork, open communication, and career development. With several new residential and mixed-use development projects underway, this is a great opportunity to grow with an organization that values creativity, initiative, and long-term impact.

WE OFFER

Dental care
Vision care
Extended health care
Paid time off
Wellness program
On-site parking
Employee events
And more!

KEY RESPONSIBILITIES

Takes responsibility for any IT issues or problems and ensures they are dealt with appropriately and in a timely manner.
Documentation and continuous improvement of department policies and procedures. Ensure all processes are maintained, reviewed, and updated on a regular basis.
Demonstrates accountability for the progress of work in-scope for the team and its alignment to department strategy.
Develop and manage all departmental Service Level Agreements and ensure that obligations are being met.
Monitor all queues (email/ phone/request tracking) to ensure the timely processing of requests.
Ensure all open requests are monitored and being followed up on a regular basis, documenting any updates in the work-log of the requests; this includes management of suppliers who are required to deliver against obligations and end-user expectations.
Address and resolve all escalations and customer service complaints involving the department.
IT asset lifecycle management and inventory optimization
Provides quality service and takes ownership in resolving incidents/service request; tracking end-user systems resulting in a timely and efficient resolution to incidents/service request evidenced by meeting organization’s clients’ needs, meeting or exceeding Service Level Agreements and accurate data for asset management.
Assist with project-related work as required.
Supports a wide range of IT services including but not limited to: PC, MAC, mobile devices, VPN, Video Conference, software, infrastructure and hardware management, basic network support and connectivity services, cloud and hosting services, cybersecurity and risk management, data backup and disaster recovery.
Lead the IT business continuity plan and documentation.
Ensure the Network Infrastructure Security is in accordance with industry standards.
Lead the implementation of the company IT strategy projects and plans that include Security Operation Center (SOC), Simple Network Management Protocol (SNMP)Monitoring, Security awareness training and phishing simulation training programs, Identity and Access Management (IAM) improvements, including privileged access controls

QUALIFICATIONS

Bachelor’s degree in computer science or computer engineering, business computing or a related field, or equivalent combination of education, certification, and experience.
Experience with Information Technology Infrastructure Library (“ITIL”) v3 would be preferred (ITIL practitioner certification).
Minimum of 5 years of experience working in a Customer Service Role and Service Desk Tier II or IT Security capacity and minimum of 5 years’ experience in a supervisory/management role.
Experience in a related role requiring, timeliness, customer service, organization, prioritization, troubleshooting, and working independently to successfully install, configure, maintain, and support Windows and/or Mac desktop operating systems and software.
Have baseline knowledge of Active Directory as used for authentication.
High degree or familiarity with some or all of the following technologies: Windows 7/8, OSX, iOS, Microsoft Office, Internet Browsers, Local Account Management, Installs and removals, Registry, Command line, Service management systems, System Management Tools, VPN
High degree or familiarity with some or all of the following hardware: Desktop / Laptop, iPad, iPhone, Android Phones, Printers, Video Conferencing equipment, Cisco IP phones
Knowledge of wide area networks, TCP/IP and Windows.
Exposure to IT ticketing systems
Exposure to Business Objects or an equivalent report generation system for query purposes.

Universal Realty Group recognizes our employees as essential to our success and value diverse skills. From frontline staff to management, we offer excellent opportunities for career growth, as well as employer-provided medical benefits and other incentives. We are looking for new talent to join our dynamic team that is setting the standard of excellence in the property management field.

Apply About employer

More about this job

Responsibilities

Lead the IT department, oversee service delivery and end-user support, manage service-level agreements and escalations, and maintain IT policies, processes, and assets. Direct technology initiatives and security improvements, support infrastructure and business continuity, and ensure IT services align with organizational needs and strategy.

Requirements

Requires a bachelor's degree in computer science, computer engineering, business computing, or a related field, or an equivalent combination of education, certification, and experience; ITIL v3 practitioner certification is preferred. Candidates need at least five years in customer service and Tier II service desk or IT security work, plus at least five years in a supervisory or management role, along with experience supporting operating systems, networks, hardware, and IT service tools.

Skills

IT Operations Management
IT Strategy
Team Leadership
Service Desk Management
ITIL
Incident and Request Management
IT Asset Management
Network Infrastructure
Cybersecurity
Business Continuity Planning
Disaster Recovery
Active Directory
Windows and macOS Support
VPN Support
Customer Service

Benefits

Dental Care
Vision Care
Extended Health Care
Paid Time Off
Wellness Program
On-Site Parking
Employee Events

Visa sponsorship

Not detected in the job text

Keywords

Service Desk
Tier II Support
Windows
macOS
iOS
Microsoft Office
Active Directory
VPN
TCP/IP
Wide Area Networks
Network Infrastructure
Cybersecurity
Security Operations Center (SOC)
Identity and Access Management (IAM)
Privileged Access Controls
Phishing Simulation
Security Awareness Training
IT Ticketing Systems
Service Level Agreements
IT Asset Lifecycle Management
Business Continuity
Disaster Recovery
Video Conferencing
Cisco IP Phones
Business Objects
IT Service Management
Cloud and Hosting Services
Network Security

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