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Added 9 mins ago
A
Area Manager
Avana
Saskatoon, SK
- Full-time
Avana is a growing real estate development and property management company committed to creating safe, vibrant, and inclusive communities where residents feel proud to call home. We build…
Added 9 mins ago
NF
Produce Department Manager Full Time Day
No Frills
Humboldt, SK
- Full-time
We’re looking for Talented Passionate Leaders with a proven record of delighting customers and growing sales. As a Manager in, you will have an immediate impact on sales and customer…
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Team Lead (Part time) - Avenue du Mont-Royal
RCL - Reitmans Canada Ltd/Ltée
Montreal, QC
- Part-time
Promote effective communication with the Store Manager to ensure alignment, smooth operations, and timely execution of priorities.
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Assistant Store Manager - Metral Place Centre
RCL - Reitmans Canada Ltd/Ltée
Nanaimo, BC
- Full-time
Reporting to the Store Manager, join a team where your leadership will truly make an impact! As an Assistant Store Manager, you’ll help drive daily operations while motivating your team,…
Added 9 mins ago
FH
Social Worker, Acute & Sub-acute Care
Fraser Health Authority
Chilliwack, BC
- $44.85 to $56.02 CAD / hour
- Part-time
Reporting administratively to the Manager, Health Services and clinically to the Professional Practice Chief, Social Work, the Social Worker, Acute Care provides therapeutic clinical…
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9 month contract | Assistant Manager, Guest Experience | Orchard Park
lululemon
Kelowna, BC
- Full-time
The Assistant Manager, Guest Experience role is an essential part of the store leadership team, ensuring our team members and guests (i.e., customers) receive a quality experience in our…
Added 9 mins ago
HR
Front Office Manager
Hyatt Regency
Vancouver, BC
- Full-time
…select us because we provide amazing opportunities, growth and development, a caring culture, and fantastic benefits…
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Team Lead (Full time) - Hazeldean Mall
RCL - Reitmans Canada Ltd/Ltée
Ottawa, ON
- Full-time
Promote effective communication with the Store Manager to ensure alignment, smooth operations, and timely execution of priorities.
Added 9 mins ago
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Business Development Manager
The Seaboard Transport Group
Montreal, QC
- Full-time
…Match and Fable to find a Montreal-based, bilingual Business Development Manager to help rebuild and grow its bulk and tank transportation division across…
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Sales Support Manager - Montreal (m/f/d)
Nordex North America
Montreal, QC
- Internship
The role of Sales Support Manager directly supports Nordex’s mission to develop and deliver clean power plants that make 100% renewable energy a reality for the world. As the Sales Support…
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Senior Manager, Capital Markets
CBRE
Toronto, ON
- Full-time
Lead development of scalablereporting processes and tools
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Intermediate Architect
Zeidler Architecture
Vancouver, BC
- Full-time
Actively engage in design development, consultant coordination, and client communication throughout the duration of the project.
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Assistant Store Manager - West Oaks Mall
RCL - Reitmans Canada Ltd/Ltée
Abbotsford, BC
- Full-time
Reporting to the Store Manager, join a team where your leadership will truly make an impact! As an Assistant Store Manager, you’ll help drive daily operations while motivating your team,…
Added 9 mins ago
SI
Attendant, Production I (GMC1)
Saputo Inc.
St. Marys, ON
- Full-time
…opportunities within our organization. Under the responsibility of the Manager, Production, the incumbent will be responsible for handling, forming, and placing product into packaging…
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Associate Vice President, Agentic Software Development
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 9 mins ago
BF
Safety Manager, Special Projects
BC Ferries
Victoria, BC
- Full-time
…here and the communities we serve. We’re looking for a Safety Manager, Special Projects to lead important safety initiatives, drive continuous improvement, and strengthen how safety is…
Added 9 mins ago
UO
Lead, Program Partnerships & Projects, UCalgary Continuing Education
University of Calgary
Calgary, AB
- Full-time
Reporting to the Manager, Administrative Operations, the Lead, Program Partnerships & Projects is a key member of the Office of the Associate Vice-President (Continuing Education) team and…
Added 9 mins ago
SI
Licensed Practical Nurse (Part-Time) - Transitional Health
Shannex Incorporated
Bedford, NS
- Part-time
Reporting to the Manager of Transitional Services, the LPN is integral in supporting the goal of returning to home/community by being engaged in interprofessional collaboration, offering…
Added 9 mins ago
QP
Area Manager
QuadReal Property Group
Toronto, ON · Etobicoke, ON
- Full-time
…by QuadReal Property Group, a global real estate investment, development and operating company headquartered in Vancouver, British Columbia. With locations across Greater Vancouver,…
Added 9 mins ago
SI
Registered Nurse (Part-Time) - Transitional Health
Shannex Incorporated
Bedford, NS
- Part-time
Reporting to the Manager of Transitional Services, the RN is integral in supporting the goal of returning to home/community by being engaged in interprofessional collaboration, offering…
Added 9 mins ago
WI
Project Manager, Power Delivery
WSP in Canada
Markham, ON
- Full-time
As a Senior Project Manager, you will play a key role in delivering complex power projects across Eastern Canada and beyond. Projects will vary in size and complexity and can include scope…
Added 9 mins ago
LC
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
Loblaw Companies Limited
Toronto, ON
- Full-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 9 mins ago
SI
Registered Nurse (Temporary) - Transitional Health
Shannex Incorporated
Bedford, NS
- Full-time
Reporting to the Manager of Transitional Services, the RN is integral in supporting the goal of returning to home/community by being engaged in interprofessional collaboration, offering…
Added 9 mins ago
SI
Registered Nurse (Temporary, Part-time) - Transitional Health
Shannex Incorporated
Bedford, NS
- Part-time
- Temporary
Reporting to the Manager of Transitional Services, the RN is integral in supporting the goal of returning to home/community by being engaged in interprofessional collaboration, offering…
Added 9 mins ago
SI
Licensed Practical Nurse (Temporary), Transitional Health
Shannex Incorporated
Bedford, NS
- Full-time
Reporting to the Manager of Transitional Services, the LPN is integral in supporting the goal of returning to home/community by being engaged in interprofessional collaboration, offering…

Universal Realty Group

Information Technology Manager

Halifax, NS, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 27, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

Universal Realty Group, based in Halifax, Nova Scotia, is a leading property management company committed to Building Excellence. With a diverse portfolio that includes over 2,300 rental apartments, more than 1.5 million square feet of commercial space, and the landmark Lord Nelson Hotel & Suites, we create communities that are vibrant, welcoming, and thoughtfully branded.

We’re seeking an experienced IT Manager who thrives in a fast-paced environment and is excited to contribute to a growing organization. This position is responsible for providing operational leadership, strategic direction, and ongoing development of the Information Technology department. The IT Manager will lead, coordinate, and delegate responsibilities across the IT team to ensure the successful planning, implementation, and delivery of technology initiatives that support the organization’s digital transformation. This role also oversees the timely and effective delivery of IT services and end-user support, ensuring technology solutions are reliable, efficient, cost-effective, and aligned with the organization’s operational needs and business objectives.

The ideal candidate has extensive knowledge of network maintenance, experience as a manager, and advanced industry knowledge to keep us on the cutting edge. The IT manager will have an immediate impact on the day-to-day efficiency of our operations and a long-term impact on our overall growth.

At Universal Realty Group, we offer a workplace culture built on teamwork, open communication, and career development. With several new residential and mixed-use development projects underway, this is a great opportunity to grow with an organization that values creativity, initiative, and long-term impact.

WE OFFER

Dental care
Vision care
Extended health care
Paid time off
Wellness program
On-site parking
Employee events
And more!

KEY RESPONSIBILITIES

Takes responsibility for any IT issues or problems and ensures they are dealt with appropriately and in a timely manner.
Documentation and continuous improvement of department policies and procedures. Ensure all processes are maintained, reviewed, and updated on a regular basis.
Demonstrates accountability for the progress of work in-scope for the team and its alignment to department strategy.
Develop and manage all departmental Service Level Agreements and ensure that obligations are being met.
Monitor all queues (email/ phone/request tracking) to ensure the timely processing of requests.
Ensure all open requests are monitored and being followed up on a regular basis, documenting any updates in the work-log of the requests; this includes management of suppliers who are required to deliver against obligations and end-user expectations.
Address and resolve all escalations and customer service complaints involving the department.
IT asset lifecycle management and inventory optimization
Provides quality service and takes ownership in resolving incidents/service request; tracking end-user systems resulting in a timely and efficient resolution to incidents/service request evidenced by meeting organization’s clients’ needs, meeting or exceeding Service Level Agreements and accurate data for asset management.
Assist with project-related work as required.
Supports a wide range of IT services including but not limited to: PC, MAC, mobile devices, VPN, Video Conference, software, infrastructure and hardware management, basic network support and connectivity services, cloud and hosting services, cybersecurity and risk management, data backup and disaster recovery.
Lead the IT business continuity plan and documentation.
Ensure the Network Infrastructure Security is in accordance with industry standards.
Lead the implementation of the company IT strategy projects and plans that include Security Operation Center (SOC), Simple Network Management Protocol (SNMP)Monitoring, Security awareness training and phishing simulation training programs, Identity and Access Management (IAM) improvements, including privileged access controls

QUALIFICATIONS

Bachelor’s degree in computer science or computer engineering, business computing or a related field, or equivalent combination of education, certification, and experience.
Experience with Information Technology Infrastructure Library (“ITIL”) v3 would be preferred (ITIL practitioner certification).
Minimum of 5 years of experience working in a Customer Service Role and Service Desk Tier II or IT Security capacity and minimum of 5 years’ experience in a supervisory/management role.
Experience in a related role requiring, timeliness, customer service, organization, prioritization, troubleshooting, and working independently to successfully install, configure, maintain, and support Windows and/or Mac desktop operating systems and software.
Have baseline knowledge of Active Directory as used for authentication.
High degree or familiarity with some or all of the following technologies: Windows 7/8, OSX, iOS, Microsoft Office, Internet Browsers, Local Account Management, Installs and removals, Registry, Command line, Service management systems, System Management Tools, VPN
High degree or familiarity with some or all of the following hardware: Desktop / Laptop, iPad, iPhone, Android Phones, Printers, Video Conferencing equipment, Cisco IP phones
Knowledge of wide area networks, TCP/IP and Windows.
Exposure to IT ticketing systems
Exposure to Business Objects or an equivalent report generation system for query purposes.

Universal Realty Group recognizes our employees as essential to our success and value diverse skills. From frontline staff to management, we offer excellent opportunities for career growth, as well as employer-provided medical benefits and other incentives. We are looking for new talent to join our dynamic team that is setting the standard of excellence in the property management field.

Apply About employer

More about this job

Responsibilities

Lead the IT department, oversee service delivery and end-user support, manage service-level agreements and escalations, and maintain IT policies, processes, and assets. Direct technology initiatives and security improvements, support infrastructure and business continuity, and ensure IT services align with organizational needs and strategy.

Requirements

Requires a bachelor's degree in computer science, computer engineering, business computing, or a related field, or an equivalent combination of education, certification, and experience; ITIL v3 practitioner certification is preferred. Candidates need at least five years in customer service and Tier II service desk or IT security work, plus at least five years in a supervisory or management role, along with experience supporting operating systems, networks, hardware, and IT service tools.

Skills

IT Operations Management
IT Strategy
Team Leadership
Service Desk Management
ITIL
Incident and Request Management
IT Asset Management
Network Infrastructure
Cybersecurity
Business Continuity Planning
Disaster Recovery
Active Directory
Windows and macOS Support
VPN Support
Customer Service

Benefits

Dental Care
Vision Care
Extended Health Care
Paid Time Off
Wellness Program
On-Site Parking
Employee Events

Visa sponsorship

Not detected in the job text

Keywords

Service Desk
Tier II Support
Windows
macOS
iOS
Microsoft Office
Active Directory
VPN
TCP/IP
Wide Area Networks
Network Infrastructure
Cybersecurity
Security Operations Center (SOC)
Identity and Access Management (IAM)
Privileged Access Controls
Phishing Simulation
Security Awareness Training
IT Ticketing Systems
Service Level Agreements
IT Asset Lifecycle Management
Business Continuity
Disaster Recovery
Video Conferencing
Cisco IP Phones
Business Objects
IT Service Management
Cloud and Hosting Services
Network Security

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