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Added 9 mins ago
CP
Senior Manager, Cybersecurity Operations & Vulnerability Management
CAAT Pension Plan
Toronto, ON · Head Office
- Full-time
Reporting to the Senior Director, Cybersecurity Operations and Vulnerability Management, the Senior Manager, Security Operations & Vulnerability Management leads CAAT’s enterprise security…
Added 9 mins ago
UO
Laboratory Operations Lead
University of Alberta
Edmonton, AB
- Full-time
The Laboratory Operations Lead is a senior operational, technical, and leadership role within the Faculty of Medicine & Dentistry, supporting biomedical sciences departments. Reporting…
Added 10 mins ago
A
Entry Level Advisory Development Program - Summer Analyst - Canada - NAELFY27
Accenture
Calgary, AB · Vancouver, BC · Ottawa, ON · Toronto, ON · Montreal, QC
- Full-time
Demonstrated communications skills via past work or leadership experience (internships, part-time jobs, project lead roles, leadership roles on campus)
Added 10 mins ago
D|
Senior Manager, Environment Health and Safety
DECIEM | THE ABNORMAL BEAUTY COMPANY
Toronto, ON · Etobicoke, ON
- Full-time
…our own laboratories, manufacturing, retail stores, and brand infrastructure, have enabled us to rapidly identify opportunities and deliver quality. Home to The Ordinary, NIOD, AVESTAN, and…
Added 10 mins ago
TO
Supervisor Roads - Temporary
Township of Springwater
Egbert, ON
- Full-time
Lead day-to-day roads operations: Supervise and schedule unionized roads crews; plan daily/weekly/seasonal work and adjust priorities for weather, emergencies, and staffing.
Added 10 mins ago
O
Sr. Software Developer
OpenText
Richmond Hill, ON
- Full-time
The Senior Software Developer is a hands-on technical contributor and emerging technical lead who designs, develops, and supports Java and Spring Boot microservices running on Google Cloud…
Added 10 mins ago
O
Manager, Software Development
OpenText
Richmond Hill, ON
- Full-time
…React user experiences, enterprise integrations, and platform operations. The role is accountable for day-to-day people leadership, Scrum execution, engineering delivery, quality, and…
Added 24 mins ago
CO
Manager of Operations Administration
City of St. Catharines
St. Catharines, ON
- Full-time
…take on a variety of responsibilities? As the administrative lead for the City’s Municipal Works Department, you’ll supervise a team of eight and play an important role in keeping…
Added 24 mins ago
BC
Generalist, People & Culture - Canem Systems
Bird Construction
Mississauga, ON · Canem Mississauga
- Full-time
Engage with operations leaders on a regular basis in a proactive and collaborative approach regarding People & Culture initiatives, staffing, and employee relations.
Added 39 mins ago
Senior Supervisor Construction
Gibson Energy
Edmonton, AB · Hardisty, AB · AB · Calgary, AB
As the Senior Construction Supervisor, you’ll lead construction planning and execution across Gibson Energy’s growth and maintenance capital programs. You’ll provide leadership to field…
Added 40 mins ago
BS
Senior Project Manager
Blackline Safety
Calgary, AB
- Full-time
Lead multiple concurrent projects ranging from business process improvements to enterprise software implementations and technology transformation initiatives.
Added 54 mins ago
Property Project Management Engineer
ExxonMobil
Edmonton, AB · AB · Calgary, AB
Supports the Property Operations project management organization (PMO) with option analysis after a business case and lead project case has been selected
Added 54 mins ago
TO
Supervisor Roads - Temporary
Township of Springwater
Elmvale, ON · Midhurst, ON
- Full-time
Lead day-to-day roads operations: Supervise and schedule unionized roads crews; plan daily/weekly/seasonal work and adjust priorities for weather, emergencies, and staffing.
Added 54 mins ago
VP Sales & Marketing (Bilingual Eng/Fre)
Banyan Software
Montreal, QC
Professionally proficient in both English and French, spoken and written, sufficient to lead business conversations in either language.
Added 54 mins ago
CD
Director of Information Technology
Cressey Development Group
Vancouver, BC
- $140,000 to $160,000 CAD / year
- Full-time
…end, from the ERP platform and other business applications to infrastructure, security, and day-to-day support. You will set the department's direction while staying hands-on: configuring…
Added 54 mins ago
LT
Principal Azure Platform & Cloud Operations Architect
Lorven Technologies Inc.
Toronto, ON
- Contract
Role: Principal Azure Platform & Cloud Operations Architect (AKS / Networking / Automation)
Added 54 mins ago
ML
Engineering Manager
Maple Leaf Foods Inc
London, ON
- $122,000 to $172,000 CAD / year
- Full-time
…engineering, capital projects, technical services, facility infrastructure, utilities, and engineering documentation within a large, modern poultry processing facility. This role ensures…
Added 1 hour ago
Manager - Engineering, NGL
Wolf Midstream
Calgary, AB
Lead the Risk Management and Management of Change Operations Management System elements for NGL
Added 1 hour ago
A
Technical Lead - Railway Infrastructure
AtkinsRéalis
Montreal, QC · Quebec, QC
- Full-time
Reporting to the Project Director, the Technical Lead - Railway Infrastructure serves as the primary technical authority for the discipline and acts as the client's main point of contact…
Added 1 hour ago
CI
Technical Program Manager -- AWADC6077951
Compunnel Inc.
Montreal, QC
- Contract
Skilled at influencing without direct authority across product, engineering, risk, operations, business, and leadership teams in a matrixed enterprise environment.
Added 1 hour ago
XE
Senior Technical Support Specialist
XR Extreme Reach
Toronto, ON
- Full-time
…and experiences advertising. As the global leader in creative operations, we help brands and agencies bring their ideas to life and deliver them seamlessly across every screen. Our leading…
Added 1 hour ago
LS
MARINE DIVISION MANAGER
Landmark Solutions
Salmon Arm, BC
- Full-time
Landmark Solutions Ltd. (Landmark) is growing and we’re seeking an experienced Marine Division Manager to lead our Marine Division and manage the delivery of marine and waterfront projects.…
Added 1 hour ago
BC
Project Manager - Buildings West
Bird Construction
Edmonton, AB
- Full-time
Project Manager - Buildings WestReporting to the Director of Operations, the Project Manager - Buildings West will be responsible for total project delivery including planning, execution…
Added 1 hour ago
BC
Material Coordinator
Bird Construction
Regina, SK
- Full-time
3–5 years of experience in materials coordination, inventory management, logistics, procurement, or construction operations.
Added 1 hour ago
Director, Senior Product Manager, Global Capital Markets (GCM) Transformation - Toronto, ON
Scotiabank
Toronto, ON
…complex business capability. The role partners with business, operations, technology, data, and control functions to define future-state capabilities, prioritize investments, and ensure…

Universal Realty Group

Information Technology Manager

Halifax, NS, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 27, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

Universal Realty Group, based in Halifax, Nova Scotia, is a leading property management company committed to Building Excellence. With a diverse portfolio that includes over 2,300 rental apartments, more than 1.5 million square feet of commercial space, and the landmark Lord Nelson Hotel & Suites, we create communities that are vibrant, welcoming, and thoughtfully branded.

We’re seeking an experienced IT Manager who thrives in a fast-paced environment and is excited to contribute to a growing organization. This position is responsible for providing operational leadership, strategic direction, and ongoing development of the Information Technology department. The IT Manager will lead, coordinate, and delegate responsibilities across the IT team to ensure the successful planning, implementation, and delivery of technology initiatives that support the organization’s digital transformation. This role also oversees the timely and effective delivery of IT services and end-user support, ensuring technology solutions are reliable, efficient, cost-effective, and aligned with the organization’s operational needs and business objectives.

The ideal candidate has extensive knowledge of network maintenance, experience as a manager, and advanced industry knowledge to keep us on the cutting edge. The IT manager will have an immediate impact on the day-to-day efficiency of our operations and a long-term impact on our overall growth.

At Universal Realty Group, we offer a workplace culture built on teamwork, open communication, and career development. With several new residential and mixed-use development projects underway, this is a great opportunity to grow with an organization that values creativity, initiative, and long-term impact.

WE OFFER

Dental care
Vision care
Extended health care
Paid time off
Wellness program
On-site parking
Employee events
And more!

KEY RESPONSIBILITIES

Takes responsibility for any IT issues or problems and ensures they are dealt with appropriately and in a timely manner.
Documentation and continuous improvement of department policies and procedures. Ensure all processes are maintained, reviewed, and updated on a regular basis.
Demonstrates accountability for the progress of work in-scope for the team and its alignment to department strategy.
Develop and manage all departmental Service Level Agreements and ensure that obligations are being met.
Monitor all queues (email/ phone/request tracking) to ensure the timely processing of requests.
Ensure all open requests are monitored and being followed up on a regular basis, documenting any updates in the work-log of the requests; this includes management of suppliers who are required to deliver against obligations and end-user expectations.
Address and resolve all escalations and customer service complaints involving the department.
IT asset lifecycle management and inventory optimization
Provides quality service and takes ownership in resolving incidents/service request; tracking end-user systems resulting in a timely and efficient resolution to incidents/service request evidenced by meeting organization’s clients’ needs, meeting or exceeding Service Level Agreements and accurate data for asset management.
Assist with project-related work as required.
Supports a wide range of IT services including but not limited to: PC, MAC, mobile devices, VPN, Video Conference, software, infrastructure and hardware management, basic network support and connectivity services, cloud and hosting services, cybersecurity and risk management, data backup and disaster recovery.
Lead the IT business continuity plan and documentation.
Ensure the Network Infrastructure Security is in accordance with industry standards.
Lead the implementation of the company IT strategy projects and plans that include Security Operation Center (SOC), Simple Network Management Protocol (SNMP)Monitoring, Security awareness training and phishing simulation training programs, Identity and Access Management (IAM) improvements, including privileged access controls

QUALIFICATIONS

Bachelor’s degree in computer science or computer engineering, business computing or a related field, or equivalent combination of education, certification, and experience.
Experience with Information Technology Infrastructure Library (“ITIL”) v3 would be preferred (ITIL practitioner certification).
Minimum of 5 years of experience working in a Customer Service Role and Service Desk Tier II or IT Security capacity and minimum of 5 years’ experience in a supervisory/management role.
Experience in a related role requiring, timeliness, customer service, organization, prioritization, troubleshooting, and working independently to successfully install, configure, maintain, and support Windows and/or Mac desktop operating systems and software.
Have baseline knowledge of Active Directory as used for authentication.
High degree or familiarity with some or all of the following technologies: Windows 7/8, OSX, iOS, Microsoft Office, Internet Browsers, Local Account Management, Installs and removals, Registry, Command line, Service management systems, System Management Tools, VPN
High degree or familiarity with some or all of the following hardware: Desktop / Laptop, iPad, iPhone, Android Phones, Printers, Video Conferencing equipment, Cisco IP phones
Knowledge of wide area networks, TCP/IP and Windows.
Exposure to IT ticketing systems
Exposure to Business Objects or an equivalent report generation system for query purposes.

Universal Realty Group recognizes our employees as essential to our success and value diverse skills. From frontline staff to management, we offer excellent opportunities for career growth, as well as employer-provided medical benefits and other incentives. We are looking for new talent to join our dynamic team that is setting the standard of excellence in the property management field.

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More about this job

Responsibilities

Lead the IT department, oversee service delivery and end-user support, manage service-level agreements and escalations, and maintain IT policies, processes, and assets. Direct technology initiatives and security improvements, support infrastructure and business continuity, and ensure IT services align with organizational needs and strategy.

Requirements

Requires a bachelor's degree in computer science, computer engineering, business computing, or a related field, or an equivalent combination of education, certification, and experience; ITIL v3 practitioner certification is preferred. Candidates need at least five years in customer service and Tier II service desk or IT security work, plus at least five years in a supervisory or management role, along with experience supporting operating systems, networks, hardware, and IT service tools.

Skills

IT Operations Management
IT Strategy
Team Leadership
Service Desk Management
ITIL
Incident and Request Management
IT Asset Management
Network Infrastructure
Cybersecurity
Business Continuity Planning
Disaster Recovery
Active Directory
Windows and macOS Support
VPN Support
Customer Service

Benefits

Dental Care
Vision Care
Extended Health Care
Paid Time Off
Wellness Program
On-Site Parking
Employee Events

Visa sponsorship

Not detected in the job text

Keywords

Service Desk
Tier II Support
Windows
macOS
iOS
Microsoft Office
Active Directory
VPN
TCP/IP
Wide Area Networks
Network Infrastructure
Cybersecurity
Security Operations Center (SOC)
Identity and Access Management (IAM)
Privileged Access Controls
Phishing Simulation
Security Awareness Training
IT Ticketing Systems
Service Level Agreements
IT Asset Lifecycle Management
Business Continuity
Disaster Recovery
Video Conferencing
Cisco IP Phones
Business Objects
IT Service Management
Cloud and Hosting Services
Network Security

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