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Added 14 mins ago
QP
Operations Coordinator
QuadReal Property Group
AB · Edmonton
- Full-time
QuadReal Property Group is seeking a proactive and detail-oriented Operations Coordinator to join our Property Management team. This onsite role is ideal for a dynamic individual who…
Added 14 mins ago
Class 5 Truck Driver
Diabetes Canada / National Diabetes Trust
Moncton, NB
…part of our national coverage in 2,500 communities, with 28 operations and 100 trucks. Join a team that is making a difference raising money for life altering charitable programs, all while…
Added 14 mins ago
DB
Part Time Bridal Sales
David's Bridal
Mississauga, ON
- Part-time
…behaviors, and performing duties related to the presentation and operations of the store. S/he reports to the Store Manager in partnership with the Sales Manager. Bridal Stylists are brand…
Added 14 mins ago
Manager - Engineering, NGL
Wolf Midstream
Calgary, AB
The Calgary based Manager, Engineering (NGL) is the senior engineering leader accountable for the quality, consistency, and practical application of Engineering across Wolf NGL’s Assets.…
Added 14 mins ago
H
Executive Director
HealthCareersInSask.ca
Cupar, SK
- Full-time
…OF SCOPE EXECUTIVE DIRECTOR who will be responsible for the operations of this 45 bed level 3 and 4 long-term care facility, located only 45 miles northeast of…
Added 14 mins ago
F
Regional Operations Manager - GTA
Foodtastic
ON · Missisauga, Ontario
- Full-time
Regional Operations Manager - Summary of the Role
Added 14 mins ago
SE
Manager, B2B E-Commerce Programs
Samsung Electronics
Mississauga, ON
- Full-time
The Manager, B2B E Commerce Programs is required to work closely with many key stakeholders across the organization and is also able to work with minimal supervision to manage all required…
Added 14 mins ago
FG
Laline - Seasonal Sales Associate (Seasonal Beauty Advisor) - Scarborough Town Centre
Fox Group Canada Inc.
Toronto, ON · Scarborough, Ontario
- Part-time
…and most exciting times of the year. Reporting to the Store Manager, you will deliver exceptional customer service, share product knowledge, support sales goals, and help create a welcoming…
Added 14 mins ago
AE
Pattern Making Lead
Arc'teryx Equipment
North Vancouver, BC
- Full-time
Supporting the Manager, Pattern Making and Director, Product Development in building, coaching, and guiding a high performing team of technical Pattern Makers, and owning the day-to-day…
Added 14 mins ago
CI
Technical Program Manager -- AWADC6077951
Compunnel Inc.
Montreal, QC
- Contract
Job Title: Technical Program Manager-- AWADC6077951
Added 14 mins ago
ST
Demand Generation Manager
Savvy Talent
Vancouver, BC
- Full-time
As the Demand Generation Manager, you will be the owner of top-of-funnel growth. You will run and scale paid acquisition across Meta, Google, LinkedIn and new channels, and you will be…
Added 14 mins ago
WC
(CAN) Site People Partner (HRBP) (Calgary/RockyView)
Walmart Canada
Rocky View No 44, AB · Rocky View County, AB
- Full-time
…assigned region. This position partners closely with the General Manager(s) and other management team members on a regular…
Added 14 mins ago
G
GUCCI Manager of Client Engagement, Canada
Gucci
Toronto, ON
- Full-time
The Manager of Client Engagement, Canada, will lead planning and implementation of retail client development strategies across directly operated stores (DOS) and outlet locations that drive…
Added 29 mins ago
M
Loss Prevention Manager
Marriott
Toronto, ON
- Full-time
Oversees all loss prevention operations to include but not limited to patrol process, emergency response, investigations (initial & follow up) for all guest and employee related incidents,…
Added 29 mins ago
A
Pattern Making Lead
ARC'TERYX
North Vancouver, BC
- Full-time
Supporting the Manager, Pattern Making and Director, Product Development in building, coaching, and guiding a high performing team of technical Pattern Makers, and owning the day-to-day…
Added 29 mins ago
CE
Front of House Manager - National 10th
Concorde Entertainment Group
Calgary, AB
- Full-time
A manager contributes to all front of house operations and is responsible for several functions including but not limited to scheduling, inventory control, coordination of sales, guest…
Added 29 mins ago
T
Senior Analyst, Reporting - Model Management and Analytics (5600)
TD
Toronto, ON
- Full-time
…Risk-Weighted Asset (RWA) reporting processes, as well as ongoing operations supporting expected credit loss provisioning under…
Added 29 mins ago
SC
Warehouse Break Pack, Part time, Mon-Fri, 8:30 - 4:00
Staples Canada
Amherst, NS
- Part-time
Perform system and/or manual tasks to support inbound and outbound operations. Identify and resolve issues in various functional areas; breakpack, breakdown, put away, replenishment, QC,…
Added 29 mins ago
SL
Director, Compliance - SLC Management
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
- Full-time
Experience supporting regulatory filings, governance programs, audits, and compliance operations.
Added 29 mins ago
SL
Senior Associate, Financial Controls - SLC Management
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
- Full-time
Working closely with key stakeholders (such as finance, operations, or corporate teams), to proactively identify changes to processes that should be assessed from a controls perspective to…
Added 29 mins ago
SM
Senior Associate, Financial Controls - SLC Management
SLC Management
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
- Full-time
Working closely with key stakeholders (such as finance, operations, or corporate teams), to proactively identify changes to processes that should be assessed from a controls perspective to…
Added 29 mins ago
SM
Director, Compliance - SLC Management
SLC Management
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
- Full-time
Experience supporting regulatory filings, governance programs, audits, and compliance operations.
Added 44 mins ago
C
VIP BOH SUPERVISOR
Cineplex
Markham, ON · CPX Markham and VIP
- Part-time
…could include opening and closing the building as the sole Manager on duty. The VIP BOH Supervisor primarily focuses on the back of house areas, in a quick service restaurant style kitchen,…
Added 44 mins ago
B
Customer Service Representative
BMO
Corner Brook, NL
- Part-time
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Added 44 mins ago
Production Supervisor
Amrize
Hamilton, ON
Oversee operations from steel mill processing and material hauling to inventory preparation, processing, and bulk shipping of slag by truck and Great Lakes vessels.

Universal Realty Group

Information Technology Manager

Halifax, NS, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 27, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

Universal Realty Group, based in Halifax, Nova Scotia, is a leading property management company committed to Building Excellence. With a diverse portfolio that includes over 2,300 rental apartments, more than 1.5 million square feet of commercial space, and the landmark Lord Nelson Hotel & Suites, we create communities that are vibrant, welcoming, and thoughtfully branded.

We’re seeking an experienced IT Manager who thrives in a fast-paced environment and is excited to contribute to a growing organization. This position is responsible for providing operational leadership, strategic direction, and ongoing development of the Information Technology department. The IT Manager will lead, coordinate, and delegate responsibilities across the IT team to ensure the successful planning, implementation, and delivery of technology initiatives that support the organization’s digital transformation. This role also oversees the timely and effective delivery of IT services and end-user support, ensuring technology solutions are reliable, efficient, cost-effective, and aligned with the organization’s operational needs and business objectives.

The ideal candidate has extensive knowledge of network maintenance, experience as a manager, and advanced industry knowledge to keep us on the cutting edge. The IT manager will have an immediate impact on the day-to-day efficiency of our operations and a long-term impact on our overall growth.

At Universal Realty Group, we offer a workplace culture built on teamwork, open communication, and career development. With several new residential and mixed-use development projects underway, this is a great opportunity to grow with an organization that values creativity, initiative, and long-term impact.

WE OFFER

Dental care
Vision care
Extended health care
Paid time off
Wellness program
On-site parking
Employee events
And more!

KEY RESPONSIBILITIES

Takes responsibility for any IT issues or problems and ensures they are dealt with appropriately and in a timely manner.
Documentation and continuous improvement of department policies and procedures. Ensure all processes are maintained, reviewed, and updated on a regular basis.
Demonstrates accountability for the progress of work in-scope for the team and its alignment to department strategy.
Develop and manage all departmental Service Level Agreements and ensure that obligations are being met.
Monitor all queues (email/ phone/request tracking) to ensure the timely processing of requests.
Ensure all open requests are monitored and being followed up on a regular basis, documenting any updates in the work-log of the requests; this includes management of suppliers who are required to deliver against obligations and end-user expectations.
Address and resolve all escalations and customer service complaints involving the department.
IT asset lifecycle management and inventory optimization
Provides quality service and takes ownership in resolving incidents/service request; tracking end-user systems resulting in a timely and efficient resolution to incidents/service request evidenced by meeting organization’s clients’ needs, meeting or exceeding Service Level Agreements and accurate data for asset management.
Assist with project-related work as required.
Supports a wide range of IT services including but not limited to: PC, MAC, mobile devices, VPN, Video Conference, software, infrastructure and hardware management, basic network support and connectivity services, cloud and hosting services, cybersecurity and risk management, data backup and disaster recovery.
Lead the IT business continuity plan and documentation.
Ensure the Network Infrastructure Security is in accordance with industry standards.
Lead the implementation of the company IT strategy projects and plans that include Security Operation Center (SOC), Simple Network Management Protocol (SNMP)Monitoring, Security awareness training and phishing simulation training programs, Identity and Access Management (IAM) improvements, including privileged access controls

QUALIFICATIONS

Bachelor’s degree in computer science or computer engineering, business computing or a related field, or equivalent combination of education, certification, and experience.
Experience with Information Technology Infrastructure Library (“ITIL”) v3 would be preferred (ITIL practitioner certification).
Minimum of 5 years of experience working in a Customer Service Role and Service Desk Tier II or IT Security capacity and minimum of 5 years’ experience in a supervisory/management role.
Experience in a related role requiring, timeliness, customer service, organization, prioritization, troubleshooting, and working independently to successfully install, configure, maintain, and support Windows and/or Mac desktop operating systems and software.
Have baseline knowledge of Active Directory as used for authentication.
High degree or familiarity with some or all of the following technologies: Windows 7/8, OSX, iOS, Microsoft Office, Internet Browsers, Local Account Management, Installs and removals, Registry, Command line, Service management systems, System Management Tools, VPN
High degree or familiarity with some or all of the following hardware: Desktop / Laptop, iPad, iPhone, Android Phones, Printers, Video Conferencing equipment, Cisco IP phones
Knowledge of wide area networks, TCP/IP and Windows.
Exposure to IT ticketing systems
Exposure to Business Objects or an equivalent report generation system for query purposes.

Universal Realty Group recognizes our employees as essential to our success and value diverse skills. From frontline staff to management, we offer excellent opportunities for career growth, as well as employer-provided medical benefits and other incentives. We are looking for new talent to join our dynamic team that is setting the standard of excellence in the property management field.

Apply About employer

More about this job

Responsibilities

Lead the IT department, oversee service delivery and end-user support, manage service-level agreements and escalations, and maintain IT policies, processes, and assets. Direct technology initiatives and security improvements, support infrastructure and business continuity, and ensure IT services align with organizational needs and strategy.

Requirements

Requires a bachelor's degree in computer science, computer engineering, business computing, or a related field, or an equivalent combination of education, certification, and experience; ITIL v3 practitioner certification is preferred. Candidates need at least five years in customer service and Tier II service desk or IT security work, plus at least five years in a supervisory or management role, along with experience supporting operating systems, networks, hardware, and IT service tools.

Skills

IT Operations Management
IT Strategy
Team Leadership
Service Desk Management
ITIL
Incident and Request Management
IT Asset Management
Network Infrastructure
Cybersecurity
Business Continuity Planning
Disaster Recovery
Active Directory
Windows and macOS Support
VPN Support
Customer Service

Benefits

Dental Care
Vision Care
Extended Health Care
Paid Time Off
Wellness Program
On-Site Parking
Employee Events

Visa sponsorship

Not detected in the job text

Keywords

Service Desk
Tier II Support
Windows
macOS
iOS
Microsoft Office
Active Directory
VPN
TCP/IP
Wide Area Networks
Network Infrastructure
Cybersecurity
Security Operations Center (SOC)
Identity and Access Management (IAM)
Privileged Access Controls
Phishing Simulation
Security Awareness Training
IT Ticketing Systems
Service Level Agreements
IT Asset Lifecycle Management
Business Continuity
Disaster Recovery
Video Conferencing
Cisco IP Phones
Business Objects
IT Service Management
Cloud and Hosting Services
Network Security

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