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Added 14 mins ago
CP
Senior Manager, Cybersecurity Operations & Vulnerability Management
CAAT Pension Plan
Toronto, ON · Head Office
- Full-time
Lead red team adversary emulations and oversee purple team exercises to enhance detection fidelity and control effectiveness.
Added 14 mins ago
S
Retail Store Manager
Skechers
Edmonton, AB · AB
- Full-time
As a Store Manager at Skechers, you’ll lead and inspire a team to deliver exceptional customer service, achieve sales goals, and maintain top-tier visual merchandising standards. Your…
Added 14 mins ago
Loyalty & Guest Feedback Coordinator
Northland Properties
Vancouver, BC
…Marketing Specialist to join our dynamic Shared Services Marketing team. This unique role supports the overall strategy and execution of voice of customer, guest feedback, loyalty, online…
Added 14 mins ago
UO
Laboratory Operations Lead
University of Alberta
Edmonton, AB
- Full-time
The Laboratory Operations Lead is a senior operational, technical, and leadership role within the Faculty of Medicine & Dentistry, supporting biomedical sciences departments. Reporting…
Added 14 mins ago
LS
Senior Accountant - Permanent - 19567
LRO Staffing
Vaughan, ON
- Full-time
We are seeking a CPA designated Senior Accountant to join our client's finance team on a full-time basis. The ideal candidate will bring a strong technical foundation in multi-entity and…
Added 14 mins ago
BG
Gestionnaire du service – Équipement lourd – Construction et foresterie | Service Manager - Heavy Equipment - Construction & Forestry (Val d Or)
Brandt Group of Companies
Val-d'Or, QC
- Full-time
Added 14 mins ago
D
Senior Architectural Contract Construction Administrator
DIALOG
Prince George, BC
- Full-time
…leader who can represent DIALOG within an integrated project team while protecting design quality, managing architectural construction-phase responsibilities and supporting Best For Project…
Added 14 mins ago
UO
Design Engineer
University of Alberta
Edmonton, AB
- Full-time
Engineering Technical Services (ETS) is a dynamic team dedicated to advancing research and education within the Faculty of Engineering. We collaborate with faculty and students to design,…
Added 14 mins ago
AC
Accounting & Administrative Coordinator
Atkinson Construction
St. Albert, AB
- Full-time
…general office support to the President and the broader ACL team. This role is key to keeping our financial records accurate and our requests processed on…
Added 14 mins ago
A
Entry Level Technology Development Program - Summer Analyst - Canada - NAELFY27
Accenture
Calgary, AB · Vancouver, BC · Ottawa, ON · Toronto, ON · Montreal, QC · Regina, SK
- Full-time
You'll gain hands-on experience, build valuable connections, and be part of a team that celebrates creativity, collaboration, and inclusion.
Added 14 mins ago
A
Cyber Security Health Industry Lead
Accenture
Calgary, AB · Vancouver, BC · Ottawa, ON · Toronto, ON · Montreal, QC
- Full-time
…companies build cyber resilience to grow with confidence. Our team of the security sector’s brightest people use the coolest tech to out-hack the hackers and help clients build resilience…
Added 14 mins ago
A
Entry Level Advisory Development Program - Summer Analyst - Canada - NAELFY27
Accenture
Calgary, AB · Vancouver, BC · Ottawa, ON · Toronto, ON · Montreal, QC
- Full-time
As a Summer Analyst, you’ll have the opportunity to demonstrate your consulting skills in a supportive, team-oriented environment. You’ll be part of a culture that values collaboration,…
Added 14 mins ago
R
Lead Full Stack Engineer
RBC
Toronto, ON
- Full-time
Work in a dynamic, collaborative, progressive, and high-performing team.
Added 14 mins ago
P
Experienced Talent Acquisition Manager
PwC
Calgary, AB · Toronto, ON
- Full-time
…partner with business and Human Capital stakeholders, and support team members - balancing strategic thinking with hands-on…
Added 14 mins ago
AM
Memory PHY - Technical Lead
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- Full-time
…cutting-edge designs. As a member of the front-end design/integration team, you will work closely with the architecture, IP design, Physical Design teams, and product engineers to achieve…
Added 14 mins ago
FH
Nurse Practitioner – Primary Care MHSU– Residency Opportunity
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Be part of our clinical enhancement program with regular in-house skills development such as 12 lead ECG interpretation, Point of Care ultrasound (POCUS), suturing and x-ray interpretation…
Added 14 mins ago
P
Capital Deployment Intern
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Toronto, ON
- Full-time
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Added 14 mins ago
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- Full-time
Lead, coach and mentor a team of Communications professionals responsible for recommending, developing and implementing strategic internal and external communications plans with tactics and…
Added 14 mins ago
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General Manager
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- $55,000 to $60,000 CAD / year
- Full-time
…This leadership position requires the ability to motivate and lead a team, coupled with a commitment to continuous employee training and…
Added 14 mins ago
S
Senior Construction Contract Administrator
Stantec
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- Full-time
We have several projects in Alberta that require a Senior Construction Contract Administrator to join our award-winning team.
Added 14 mins ago
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Lead, Performance, Accountability & Funding Allocation
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At Ontario Health, we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together, we will be a…
Added 14 mins ago
GP
Project Manager II
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- Full-time
…communicate the status of the project within and beyond the project team. Works with stakeholders and identifies and establishes priorities, allocates tasks, and coordinates project staff…
Added 14 mins ago
MC
Senior Manager, Operational Excellence
Meridian Credit Union
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- Full-time
…Meridian standards and risk appetite. Through a specialized team and cross-functional delivery partners, the Senior Manager strengthens continuous improvement capability and enables…
Added 14 mins ago
D|
Senior Manager, Environment Health and Safety
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Toronto, ON · Etobicoke, ON
- Full-time
…Manufacturing, while working collaboratively with the Commercial EHS team. The Senior Manager manages the Specialist, Environment, Health and…
Added 14 mins ago
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Assistant Teacher (Level 3) - Markham West - PT
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Universal Realty Group

Information Technology Manager

Halifax, NS, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 27, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

Universal Realty Group, based in Halifax, Nova Scotia, is a leading property management company committed to Building Excellence. With a diverse portfolio that includes over 2,300 rental apartments, more than 1.5 million square feet of commercial space, and the landmark Lord Nelson Hotel & Suites, we create communities that are vibrant, welcoming, and thoughtfully branded.

We’re seeking an experienced IT Manager who thrives in a fast-paced environment and is excited to contribute to a growing organization. This position is responsible for providing operational leadership, strategic direction, and ongoing development of the Information Technology department. The IT Manager will lead, coordinate, and delegate responsibilities across the IT team to ensure the successful planning, implementation, and delivery of technology initiatives that support the organization’s digital transformation. This role also oversees the timely and effective delivery of IT services and end-user support, ensuring technology solutions are reliable, efficient, cost-effective, and aligned with the organization’s operational needs and business objectives.

The ideal candidate has extensive knowledge of network maintenance, experience as a manager, and advanced industry knowledge to keep us on the cutting edge. The IT manager will have an immediate impact on the day-to-day efficiency of our operations and a long-term impact on our overall growth.

At Universal Realty Group, we offer a workplace culture built on teamwork, open communication, and career development. With several new residential and mixed-use development projects underway, this is a great opportunity to grow with an organization that values creativity, initiative, and long-term impact.

WE OFFER

Dental care
Vision care
Extended health care
Paid time off
Wellness program
On-site parking
Employee events
And more!

KEY RESPONSIBILITIES

Takes responsibility for any IT issues or problems and ensures they are dealt with appropriately and in a timely manner.
Documentation and continuous improvement of department policies and procedures. Ensure all processes are maintained, reviewed, and updated on a regular basis.
Demonstrates accountability for the progress of work in-scope for the team and its alignment to department strategy.
Develop and manage all departmental Service Level Agreements and ensure that obligations are being met.
Monitor all queues (email/ phone/request tracking) to ensure the timely processing of requests.
Ensure all open requests are monitored and being followed up on a regular basis, documenting any updates in the work-log of the requests; this includes management of suppliers who are required to deliver against obligations and end-user expectations.
Address and resolve all escalations and customer service complaints involving the department.
IT asset lifecycle management and inventory optimization
Provides quality service and takes ownership in resolving incidents/service request; tracking end-user systems resulting in a timely and efficient resolution to incidents/service request evidenced by meeting organization’s clients’ needs, meeting or exceeding Service Level Agreements and accurate data for asset management.
Assist with project-related work as required.
Supports a wide range of IT services including but not limited to: PC, MAC, mobile devices, VPN, Video Conference, software, infrastructure and hardware management, basic network support and connectivity services, cloud and hosting services, cybersecurity and risk management, data backup and disaster recovery.
Lead the IT business continuity plan and documentation.
Ensure the Network Infrastructure Security is in accordance with industry standards.
Lead the implementation of the company IT strategy projects and plans that include Security Operation Center (SOC), Simple Network Management Protocol (SNMP)Monitoring, Security awareness training and phishing simulation training programs, Identity and Access Management (IAM) improvements, including privileged access controls

QUALIFICATIONS

Bachelor’s degree in computer science or computer engineering, business computing or a related field, or equivalent combination of education, certification, and experience.
Experience with Information Technology Infrastructure Library (“ITIL”) v3 would be preferred (ITIL practitioner certification).
Minimum of 5 years of experience working in a Customer Service Role and Service Desk Tier II or IT Security capacity and minimum of 5 years’ experience in a supervisory/management role.
Experience in a related role requiring, timeliness, customer service, organization, prioritization, troubleshooting, and working independently to successfully install, configure, maintain, and support Windows and/or Mac desktop operating systems and software.
Have baseline knowledge of Active Directory as used for authentication.
High degree or familiarity with some or all of the following technologies: Windows 7/8, OSX, iOS, Microsoft Office, Internet Browsers, Local Account Management, Installs and removals, Registry, Command line, Service management systems, System Management Tools, VPN
High degree or familiarity with some or all of the following hardware: Desktop / Laptop, iPad, iPhone, Android Phones, Printers, Video Conferencing equipment, Cisco IP phones
Knowledge of wide area networks, TCP/IP and Windows.
Exposure to IT ticketing systems
Exposure to Business Objects or an equivalent report generation system for query purposes.

Universal Realty Group recognizes our employees as essential to our success and value diverse skills. From frontline staff to management, we offer excellent opportunities for career growth, as well as employer-provided medical benefits and other incentives. We are looking for new talent to join our dynamic team that is setting the standard of excellence in the property management field.

Apply About employer

More about this job

Responsibilities

Lead the IT department, oversee service delivery and end-user support, manage service-level agreements and escalations, and maintain IT policies, processes, and assets. Direct technology initiatives and security improvements, support infrastructure and business continuity, and ensure IT services align with organizational needs and strategy.

Requirements

Requires a bachelor's degree in computer science, computer engineering, business computing, or a related field, or an equivalent combination of education, certification, and experience; ITIL v3 practitioner certification is preferred. Candidates need at least five years in customer service and Tier II service desk or IT security work, plus at least five years in a supervisory or management role, along with experience supporting operating systems, networks, hardware, and IT service tools.

Skills

IT Operations Management
IT Strategy
Team Leadership
Service Desk Management
ITIL
Incident and Request Management
IT Asset Management
Network Infrastructure
Cybersecurity
Business Continuity Planning
Disaster Recovery
Active Directory
Windows and macOS Support
VPN Support
Customer Service

Benefits

Dental Care
Vision Care
Extended Health Care
Paid Time Off
Wellness Program
On-Site Parking
Employee Events

Visa sponsorship

Not detected in the job text

Keywords

Service Desk
Tier II Support
Windows
macOS
iOS
Microsoft Office
Active Directory
VPN
TCP/IP
Wide Area Networks
Network Infrastructure
Cybersecurity
Security Operations Center (SOC)
Identity and Access Management (IAM)
Privileged Access Controls
Phishing Simulation
Security Awareness Training
IT Ticketing Systems
Service Level Agreements
IT Asset Lifecycle Management
Business Continuity
Disaster Recovery
Video Conferencing
Cisco IP Phones
Business Objects
IT Service Management
Cloud and Hosting Services
Network Security

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