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University Health Network

Administrative Assisstant 1

399 Bathurst Street, Toronto, ON, M5T 2S8, Canada

Job type: Part-time
Apply by: Oct 7, 2026
Experience: At minimum, 1 year relevent experience, preferably in health care
Working hours: 28 hours per week
Positions available: 1
Posting language: English
Posted: Sep 23, 2026

Apply About employer

Applications open in a new tab.

Original job description

Company Description

UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.

UHN’s vision is to build A Healthier World and it’s only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.

www.uhn.ca

Job Description

Union: Non-Union
New or Replacement Position: Replacement
Number of vacancies: 1
Site: Toronto Western Hospital
Department: Urology
Reports to: Physician
Salary: $23.14 to $28.92 per hour
Hours: 28 hours per week
Shifts: Days
Status: Temporary Part-Time ( October 2027 )
Closing Date: October 7, 2026

Position Summary

The Administrative Assistant I, General is responsible for providing administrative and reception support within the Urology Program at the University Health Network. This role involves managing a broad range of administrative responsibilities in a dynamic academic and clinical environment. The ideal candidate will be resourceful, detail-oriented, and able to manage multiple priorities while providing strong support to physicians and learners.

Duties

Manage patient schedules, appointments, and cancellations using the Epic system. Verify patient insurance coverage and process claims
Coordinate patient referrals and follow-up care with other healthcare providers
Respond to patient inquiries and concerns in a timely and professional manner
Assist medical staff with administrative tasks, such as preparing reports and
correspondence
Maintained and organized patient medical records in a secure and confidential
manner
Processed release of information requests from patients, healthcare providers,
and hospital management
Booking surgeries and procedures for patients.
Provided administrative support to medical staff, such as scheduling
appointments and preparing reports

Qualifications

At minimum, Community College Diploma in General or Medical
Office or equivalent Administration required
At minimum, 1 year relevent experience, preferably in health care
Knowledge of medical terminology an asset
Experience working in health profession education/care programs
and/or a research/academic environment preferred
Computer proficiency required (Microsoft Office environment, Word,
Access, PowerPoint, Outlook and Excel)
Excellent organizational and time management skills
Excellent interpersonal skills and demonstrated ability to work
effectively, both independently and as a team member
Excellent verbal and written communication skills
Ability to effectively handle confidential matters and materials
Ability to work well under pressure
Knowledge of administrative, organizational/office practices,
procedures and standards

Additional Information

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

Competitive offer packages
Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)
Close access to Transit and UHN shuttle service
A flexible work environment
Opportunities for development and promotions within a large organization
Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates. Please ensure you check your email regularly. At University Health Network (UHN), artificial intelligence technologies may be used to assist in the screening, assessment, and selection of candidates for this position.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

Department: Other (Not Listed)

Compensation: CAD 23.14 - CAD 28.92 - hourly

Apply About employer

More about this job

Responsibilities

Manage patient appointments, cancellations, referrals, follow-up care, insurance verification, claims, and requests for release of information. Provide reception and administrative support to physicians and medical staff, including booking procedures, preparing reports and correspondence, and maintaining confidential patient records.

Requirements

A community college diploma in general or medical office administration, or equivalent, and at least one year of relevant experience are required; healthcare experience is preferred. Candidates should have computer proficiency, preferably including Microsoft Office, strong organizational and communication skills, the ability to handle confidential information, and the ability to work independently and under pressure.

Skills

Appointment Scheduling
Epic System
Patient Records Management
Medical Terminology
Insurance Verification
Claims Processing
Referral Coordination
Patient Communication
Medical Office Administration
Microsoft Office
Confidentiality
Organization
Time Management
Written Communication
Verbal Communication
Teamwork

Benefits

Healthcare of Ontario Pension Plan
Transit Access
UHN Shuttle Service
Flexible Work Environment
Development Opportunities
Promotion Opportunities
Corporate Discounts
On-Site Gyms

Visa sponsorship

Not detected in the job text

Keywords

Urology
Healthcare
Medical Office Administration
Epic
Patient Scheduling
Appointment Management
Patient Referrals
Follow-Up Care
Insurance Verification
Claims Processing
Medical Records
Release of Information
Surgery Booking
Medical Terminology
Microsoft Office
Microsoft Word
Microsoft Access
Microsoft PowerPoint
Microsoft Outlook
Microsoft Excel
Confidentiality
Reception
Physician Support
Patient Care
Healthcare Administration

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