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University Health Network

Administrative Assistant I

200 Elizabeth Street, Toronto, ON, M5G 1J5, Canada

Job type: Contract
Apply by: Oct 8, 2026
Working hours: 37.5 hours per week
Positions available: 1
Posting language: English
Posted: Oct 1, 2026

Apply About employer

Applications open in a new tab.

Original job description

Company Description

UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.

UHN’s vision is to build A Healthier World and it’s only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.

www.uhn.ca

Job Description

Union: CUPE Clerical bargaining unit
Number of vacancies: 1
New or Replacement Position: Replacement
Site: Toronto General Hospital
Department: Mental Health Program
Reports to: Clinical Manager
Hours: 37.5 hours per week
Wage Range: $23.14 to $28.92 per hour per hour. Start rate non-negotiable.
Shifts: Days
Status: Temporary Full-Time
Closing Date: October 8, 2026

The Administrative Assistant I, General is responsible for providing administrative and reception support within the Mental Health Program at the University Health Network. While the position will primarily assist the Outpatient Eating Disorders program, it is part of an outpatient mental health clinics portfolio within the Mental Health Program at UHN and provides back-up/cross-coverage support as a member of an operational administrative team.

Duties

Support the timely and efficient scheduling/rescheduling of patient appointments, responding to patients' general inquiries, activating patient appointments, cancelling patient appointments, and completing reminder calls
Complete administrative tasks that support data reporting requirements and a positive patient experience, meeting quality standards set out by UHN and the College of Physician and Surgeons of Ontario
Involves interactions within the multidisciplinary teams within the Outpatient Mental Health Clinic
Provide back-up/cross-coverage support as a member of an operational administrative team

Qualifications

Completion of Grade XII or recognized equivalent
Completion of a recognized post-secondary office/medical administration program at the certificate level or equivalent
Two (2) years related administrative support experience
Previous on-the-job computer/word-processing, database and spreadsheet software experience required; experience in a Microsoft Office environment preferred.
Experience working in a health care environment an asset
Excellent verbal and written communication skills
Excellent organizational and time management skills
Excellent interpersonal and customer service skills
Ability to produce high quality work in accordance with Hospital standards
Ability to work well under pressure
Ability to use good judgment in assessing difficult situations
Knowledge of general office practices, procedures and standards
Knowledge of medical terminology an asset

Additional Information

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

Competitive offer packages
Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)
Close access to Transit and UHN shuttle service
A flexible work environment
Opportunities for development and promotions within a large organization
Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates. Please ensure you check your email regularly. At University Health Network (UHN), artificial intelligence technologies may be used to assist in the screening, assessment, and selection of candidates for this position.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

Department: Center for Mental Health

Compensation: CAD 23.14 - CAD 28.92 - hourly

Apply About employer

More about this job

Responsibilities

The Administrative Assistant provides reception and administrative support for the Outpatient Eating Disorders program within the Mental Health Program. Responsibilities include managing patient appointments, performing data reporting tasks, and providing cross-coverage support for the operational team.

Requirements

Candidates must have completed Grade XII and a recognized post-secondary office or medical administration certificate program. At least two years of related administrative experience and proficiency with computer software are required.

Skills

Administrative support
Reception
Patient scheduling
Data reporting
Medical terminology
Microsoft Office
Database management
Spreadsheet software
Verbal communication
Written communication
Time management
Customer service
Organizational skills
Conflict resolution
Office administration

Benefits

Healthcare of Ontario Pension Plan
Transit access
Shuttle service
Flexible work environment
Corporate discounts
Travel discounts
Restaurant discounts
Parking discounts
Phone plan discounts
Auto insurance discounts
On-site gyms

Visa sponsorship

Not detected in the job text

Keywords

Administrative Assistant
Mental Health Program
Outpatient
Patient Care
Scheduling
Data Reporting
Medical Terminology
Microsoft Office
Database
Spreadsheet
Healthcare
Hospital
CUPE
Clerical
Reception
Appointment Management
Customer Service
Time Management
Organizational Skills
Communication Skills

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