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University Health Network

Administrative Assistant I

Toronto General Hospital, 200 Elizabeth St, Toronto, ON, M5G 2C4, Canada

Part-time

This date has passed. Check with the employer before applying.

Apply on jobs.smartrecruiters.com About employer

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Job details

Job type: Part-time
Listed closing date: Oct 19, 2026
Working hours: 15-25 hours per week
Positions available: 1
Posting language: English
Posted: Nov 10, 2026

Original job description

Company Description

UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.

UHN’s vision is to build A Healthier World and it’s only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.

www.uhn.ca

Job Description

Union: CUPE
New or Replacement Position: New
Number of vacancies: 1
Site: Toronto General Hospital
Department: Medicine
Reports to: Cardiology
Salary: $23.66 to $29.57 per hour
Hours: 15-25 hours per week
Shifts: Days
Status: Temporary Part-Time (one year)
Closing Date: October 19, 2026

Job Summary

Provide administrative support to physicians, including preparing correspondence, reports, medical records, manuscripts, and other confidential documentation.

Duties

Perform reception and patient service duties, including greeting patients and visitors, answering and screening telephone calls and emails, responding to inquiries, relaying messages, and coordinating communications.
Booking patients for individual clinic appointments, classes and programs; making reminder calls/sending reminder e-mails; responding to patients’ calls and VMs.
Manage calendars and schedules by coordinating appointments, meetings, teaching, patient admissions, testing, travel arrangements, and physician on-call schedules.
Room bookings and clinician scheduling; assisting with set-up and take-down of classes.
Maintain confidential patient and departmental records, including organizing, updating, retrieving, archiving, and safeguarding medical files and documentation.
Collecting and cross-referencing information in electronic databases and tracking forms, producing program patient activity reports.
Using advanced word processing to facilitate the production of moderately complex documents/materials.
Managing the flow of documentation through the program.
Administer billing and financial processes, including OHIP billings, reconciliation of accounts, patient invoicing, grant account support, budget tracking, and audit documentation.
Coordinate meetings and events by arranging logistics, preparing agendas and minutes, organizing materials and equipment, and following up on action items.
Provide functional guidance and training to junior clerical staff, including technical support, orientation, coaching, and procedural direction.
Ensure efficient office operations through management of supplies, equipment maintenance, quality standards, mail distribution, attendance records, and general administrative support functions.
Perform cross-functional and other related duties as assigned while ensuring compliance with Occupational Health & Safety requirements and organizational policies.

Qualifications

Community College Diploma in General or Medical Office or equivalent Administration
At least one (1) to two (2) years of related experience
Extensive on-the-job computer/word processing, database and spreadsheet software
experience required; advanced experience in a Microsoft Office environment required
Excellent written and verbal communication skills, strong organization and prioritization skills with the ability to perform multiple concurrent tasks with a high degree of attention to detail
Previous experience in coordinating room bookings and scheduling, strong knowledge of Microsoft Outlook
Ability to learn quickly and work independently
Excellent interpersonal skills
Be a good team player
Ability to maintain confidentiality as per UHN and departmental policies
Ability to perform duties in a professional and courteous manner and produce high
quality work while meeting deadlines in accordance to UHN standards
Knowledge of applicable legislative, UHN and/or departmental policies
Client service oriented, with the ability to effectively work with diversity and appreciate that people with different opinions, backgrounds and characteristics bring richness to the challenge or situation at hand
Satisfactory attendance

Additional Information

Why join UHN?

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

Competitive offer packages
Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)
Close access to Transit and UHN shuttle service
A flexible work environment
Opportunities for development and promotions within a large organization
Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates. Please ensure you check your email regularly. At University Health Network (UHN), artificial intelligence technologies may be used to assist in the screening, assessment, and selection of candidates for this position.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

Department: Other (Not Listed)

Compensation: CAD 23.66 - CAD 29.57 - hourly

Apply on jobs.smartrecruiters.com About employer

More about this job

Responsibilities

Provide comprehensive administrative support to physicians, including managing medical records, correspondence, and complex scheduling. Perform reception duties, handle patient inquiries, and manage financial processes such as OHIP billing and budget tracking.

Requirements

Requires a Community College Diploma in General or Medical Office Administration and one to two years of related experience. Candidates must possess advanced proficiency in Microsoft Office and strong organizational and communication skills.

Skills

Administrative support
Medical office administration
Patient reception
Calendar management
Scheduling
Microsoft Office
Word processing
Data entry
Medical billing
OHIP billing
Communication skills
Organization
Prioritization
Interpersonal skills
Confidentiality
Customer service

Benefits

Healthcare of Ontario Pension Plan
Flexible work environment
Corporate discounts
Travel discounts
Restaurant discounts
Parking discounts
Phone plan discounts
Auto insurance discounts
On-site gyms

Visa sponsorship

Not detected in the job text

Keywords

Administrative Assistant
Medical Office
Patient Service
Reception
Scheduling
Microsoft Office
Microsoft Outlook
OHIP Billing
Medical Records
Data Management
Financial Processes
Healthcare
Hospital Administration
CUPE
Toronto General Hospital
Documentation
Clerical Support
Budget Tracking
Patient Coordination
Office Operations

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