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Added 1 hour ago
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University Health Network

Administrative Assistant II, Medical

200 Elizabeth Street, Toronto, ON, M5G 2C4, Canada

Part-time

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Job details

Job type: Part-time
Apply by: Nov 2, 2026
Working hours: 18.75 hours per week
Positions available: 1
Posting language: English
Posted: Oct 28, 2026

Original job description

Company Description

UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.

UHN’s vision is to build A Healthier World and it’s only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.

www.uhn.ca

Job Description

Union: Non-Union
Number of vacancies: 1
New or Replacement Position: New
Site: Toronto General Hospital
Department: Endocrinology
Reports to: Supervisor
Salary Range: $ 26.14 to $ 32.67 per hour
Hours: 18.75 hours per week
Shifts: Various
Status: Permanent Part-Time
Closing Date: November 2, 2026

Position Summary

The Administrative Assistant II exercises judgment and independence in the performance of administrative activities, the principal responsibilities include: utilizing knowledge of medical terminology and advanced functions to provide word processing/typing services to facilitate the production of moderate and/or complex documents/materials for assigned personnel; maintaining written and/or electronic calendar/schedule; administering and monitoring billing procedures and departmental budgeting records; ensuring efficient operation of the office, within the scope of authority; modifying and maintaining electronic and paper information filing/retrieval methods, systems and/or formats; performing clerical support functions, as assigned. The Administrative Assistant II will be responsible for providing administrative, reception, and referral support within the Department of Endocrinology at UHN.

Duties

Overall responsibility is to ensure that all work from this office is deftly managed by being focused on effectively and efficiently managing constantly changing priorities related to a busy program, calendar and schedule management and effective communication with all relevant parties
Support the timely and efficient processing of incoming referrals, scheduling/rescheduling of patient appointments, responding to patients' general inquiries, cancelling patient appointments, and completing reminder communications for scheduled patients
Maintain updated academic documentation (physician CVs), including annual licensing/certification renewals
Assist with research-related administrative tasks (such as tracking grant submission deadlines, assisting with submission logistics, etc.)
Submit and track expense reimbursements and corporate credit card reconciliations via institutional financial platforms
Complete administrative tasks that support data reporting requirements and a positive patient experience, meeting quality standards set out by UHN including registering patients, as needed, in UHN’s EPIC EMR (Electronic Medical Record) system
Exercise considerable judgment and have independence in providing administrative support to a busy service and excellent patient care; work proactively using critical thinking, accurate processing of information and self-directed follow through
Follow-up and upload documentation following patient consults with clinicians, nurse coordinators, and allied health, including transfer of notes back to referring clinician
Provide backup/cross-coverage support as a member of an operational administrative team

Qualifications

Completion of Secondary School or recognized equivalent
Completion of a recognized post-secondary office/medical administration program at the certificate level or equivalent
Two (2) years related administrative support experience
Experience working with EPIC EMR for managing referrals, appointment scheduling, and standard clinical operations is required
Previous on-the-job computer/word-processing in a Microsoft Office environment is preferred
Experience working in a health care environment is an asset
Fluency in a second language is considered an asset (e.g., French)
Knowledge of medical terminology is an asset
Excellent organizational and time management skills
Excellent interpersonal, verbal and written communication skills
Demonstrated flexibility and adaptability in responding to changing schedules and workflow needs
Ability to work well under pressure and use good judgment in assessing difficult situations
Able to operate effectively in an interdisciplinary team

Additional Information

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

Competitive offer packages
Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)
Close access to Transit and UHN shuttle service
A flexible work environment
Opportunities for development and promotions within a large organization
Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates. Please ensure you check your email regularly. At University Health Network (UHN), artificial intelligence technologies may be used to assist in the screening, assessment, and selection of candidates for this position.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

Department: Other (Not Listed)

Compensation: CAD 26.14 - CAD 32.67 - hourly

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More about this job

Responsibilities

The Administrative Assistant provides comprehensive administrative, reception, and referral support within the Department of Endocrinology. Responsibilities include managing complex schedules, processing patient referrals, maintaining medical documentation, and assisting with research-related administrative tasks.

Requirements

Candidates must have completed a post-secondary office or medical administration program and possess at least two years of related administrative experience. Proficiency with EPIC EMR and knowledge of medical terminology are required for this role.

Skills

Medical terminology
EPIC EMR
Administrative support
Calendar management
Billing procedures
Budgeting records
Data reporting
Patient registration
Time management
Communication skills
Microsoft Office
Critical thinking
Interdisciplinary teamwork
Referral processing

Benefits

Healthcare of Ontario Pension Plan
Transit access
UHN shuttle service
Flexible work environment
Professional development opportunities
Corporate discounts
On-site gyms

Visa sponsorship

Not detected in the job text

Keywords

Administrative Assistant
Endocrinology
Medical Terminology
EPIC EMR
Referral Management
Patient Care
Scheduling
Billing
Budgeting
Microsoft Office
Data Reporting
Clinical Operations
Healthcare
Research Administration
Credentialing
Interdisciplinary Team

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