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Added 1 min ago
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Senior Manager, Global Retail Talent Development
ARC'TERYX
North Vancouver, BC
- Full-time
As the Senior Manager, Global Retail Talent Development, you will lead the development and evolution of Arc’teryx’s global retail learning portfolio, helping our retail organization build…
Added 16 mins ago
TG
Technology Portfolio Manager (Global Technology Solutions)
TMX Group
Toronto, ON
- $120,000 to $140,000 CAD / year
- Full-time
Professional Tenure: 7+ years of progressive experience in Project, Program, or Delivery Management within complex, technical Digital/IT environments.
Added 16 mins ago
MC
Gestionnaire de marque, Cardiovasculaire / Brand Manager, Cardiovascular
Merck Canada
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Expérience dans le domaine du cholestérol, des maladies cardiovasculaires ou d’un secteur thérapeutique connexe considérée comme un atout.
Added 16 mins ago
MC
Gestionnaire de marque, Cardiovasculaire / Brand Manager, Cardiovascular
Merck Canada
Kirkland, QC
- Full-time
Expérience dans le domaine du cholestérol, des maladies cardiovasculaires ou d’un secteur thérapeutique connexe considérée comme un atout.
Added 16 mins ago
AE
Senior Manager, Global Retail Talent Development
Arc'teryx Equipment
North Vancouver, BC
- Full-time
As the Senior Manager, Global Retail Talent Development, you will lead the development and evolution of Arc’teryx’s global retail learning portfolio, helping our retail organization build…
Added 16 mins ago
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Omnichannel Engagement Manager
Novartis
Toronto, ON
- Full-time
Explore, develop, implement and evaluate digital innovation solutions that address customer needs, while co-creating partnerships and collaborations with key stakeholders. Lead the delivery…
Added 16 mins ago
N
Omnichannel Engagement Manager
Novartis
Toronto, ON
- Full-time
Explore, develop, implement and evaluate digital innovation solutions that address customer needs, while co-creating partnerships and collaborations with key stakeholders. Lead the delivery…
Added 16 mins ago
R
Senior Relationship Manager, Commercial Financial Services - Diversified Asian Markets
RBC
Richmond Hill, ON
- Full-time
· Experience with emerging communications and technology (i.e., web based meetings, social media, Digital Banking and Mobile Applications )
Added 16 mins ago
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Personal Banking Associate Trainee
TD
AB
- Full-time
…and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary…
Added 16 mins ago
ST
Performance Marketing Manager
Savvy Talent
Remote, Canada
- Remote
Experience acquiring self-serve users or customers for a digital product.
Added 16 mins ago
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Personal Banker
BMO
Mississauga, ON
- Full-time
…channels with BMO partners to deliver the desired customer experience and achieve overall business…
Added 16 mins ago
Digital Architect
Government of Alberta
AB
The Forward Delivery & Modernization Branch is looking for two (2) Digital Architects. Reporting to the Manager, Development, the Digital Architect is a visionary and technical leader…
Added 16 mins ago
AT
CRM specialist (Temporary - 9 Months)
Air Transat
Montreal, QC
- Full-time
In collaboration with the Manager, Relational Program, the CRM and Relationship Marketing Specialist contributes to the execution and optimization of relationship marketing campaigns that…
Added 16 mins ago
ST
Performance Marketing Manager
Savvy Talent
Vancouver, BC
- Full-time
Experience acquiring self-serve users or customers for a digital product
Added 31 mins ago
MC
Senior Manager, Operational Excellence
Meridian Credit Union
St. Catharines, ON · Toronto, ON · Etobicoke, ON
- Full-time
Reporting to the Director, Operational Excellence & Controls, the Senior Manager, Operational Excellence leads the operational transformation and continuous improvement agenda across…
Added 31 mins ago
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Full Stack Engineer, Agentic AI
Lazer
Remote, Canada
- Contract
- Remote
Lazer is a world-class digital product studio composed of 180+ senior engineers and designers with backgrounds from companies like Apple, Google, Coinbase, and more. With our product…
Added 31 mins ago
RB
Senior Relationship Manager, Retail Financial Services
Royal Bank of Canada
Montreal, QC
- Full-time
We are looking for a Senior Relationship Manager, Retail Financial Services to join our Automotive Finance team. In this strategic role, you will be responsible for developing and…
Added 31 mins ago
RB
Relationship Manager, Commercial Financial Services
Royal Bank of Canada
Regina, SK
- Full-time
Experience with emerging communications and technology (i.e., web based meetings, social media, digital banking, and mobile applications)
Added 46 mins ago
CP
Senior Manager, Cybersecurity Operations & Vulnerability Management
CAAT Pension Plan
Toronto, ON · Head Office
- Full-time
A minimum of seven (7) to ten (10) years of progressive cybersecurity experience, including four (4) plus years in leadership roles managing SOC, DFIR (Digital Forensics and Incident…
Added 46 mins ago
S
Retail Store Manager
Skechers
Edmonton, AB · AB
- Full-time
Prior retail manager, restaurant manager, or hospitality leadership experience is a plus.
Added 46 mins ago
Manager, Partner Engagement
Human Resources
Toronto, ON
…monitors and laptops, to cutting-edge business solutions in IT, digital signage, and HVAC, we’re driven by one simple idea: to make Life…
Added 46 mins ago
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Cyber Security Health Industry Lead
Accenture
Calgary, AB · Vancouver, BC · Ottawa, ON · Toronto, ON · Montreal, QC
- Full-time
…businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services - creating tangible value at…
Added 46 mins ago
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Experienced Talent Acquisition Manager
PwC
Calgary, AB · Toronto, ON
- Full-time
…and specialized talent. The Experienced Talent Acquisition Manager translates recruitment strategies into consistent, high-quality execution across assigned business areas. You’ll bring…
Added 46 mins ago
YL
Customer Experience Representative
Young Living Essential Oils
Calgary, AB
- Full-time
The Customer Experience Representative serves as the first point of contact for customers and Brand Partners, ensuring a seamless, welcoming, and knowledgeable experience across all…
Added 46 mins ago
S
Senior Construction Contract Administrator
Stantec
Calgary, AB
- Full-time
…preconstruction to review drawings and work with the Construction Manager or other construction-focused professionals to identify and address issues early in the…

University Health Network

Epic Application Analyst - Patient Flow

620 University Avenue, Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 11, 2026
Education: Bachelor’s degree
Working hours: 37.5 hours per week
Positions available: 1
Posting language: English
Posted: Oct 28, 2026

Original job description

Company Description

UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.

UHN’s vision is to build A Healthier World and it’s only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.

www.uhn.ca

Job Description

Union: Non-Union
Number of vacancies: 1
New or Replacement Position: Replacement
Site: Princess Margaret Cancer Centre
Department: Digital
Reports to: Application Manager, Epic Patient Flow
Hours: 37.5 hours per week
Salary Range: $41.96 to $52.45 per hour
Status: Temporary Full-Time (Up to 1 year contract)
Closing Date: November 11, 2026

Position Summary
The Epic Application Analyst – Patient Flow is an integral member of the Digital team, supporting both operational work and project initiatives within the Epic HIS. The role works collaboratively with Digital and clinical/business stakeholders to support Epic applications and workflows across Patient Flow.

The Epic Application Analyst is responsible for system and business analysis, application configuration and build, testing, implementation, troubleshooting, and ongoing support. This position requires a strong combination of technical knowledge and business understanding of UHN Digital’s supported applications and workflows, with experience in one or more Patient Flow application areas such as HIM, Patient Access, MyChart or Grand Central.

Duties

Provides technical support for IT application(s)
- Maintains strong knowledge of supported Epic applications, workflows, and functionality
- Provides day-to-day application support, working with end users, Epic, vendors, and other Digital teams to troubleshoot issues and identify appropriate solutions
- Performs application testing for new releases, upgrades, fixes, enhancements, and other system changes
- Participation in roadmap planning for application upgrades in conjunction with business users and vendors
- Provides customer service in the form of end-user meetings (clinical or business); attends and/or facilitates monthly established end-user meetings or ad hoc meetings;
- Periodic assignment to Digital projects, e.g. Epic Optimization Phase demand items, new application implementation or integration;
- Provides advice, guidance and training to end-users in the operation of supported application(s)
- Remains up-to-date with all aspects of applications in use
- Monitors literature for information related to the application
- Identifies training requirements/opportunities to improve application support
- Works with other Digital teams to ensure high service levels are maintained
- Works closely with other Digital Application support teams to solve issues
- Documents system problems and resolutions for future reference
- Participates in team meetings, huddles, and other operational activities
- Participates in the team's 24/7 on-call rotation as required
- Performs cross-functional duties and other responsibilities as assigned
Adhering to Hospital Value Statements and Divisional/Departmental Policies and Procedures
- Maintains current knowledge of and practice/comply with University Health Network mission and value statements, Occupational Health & Safety Act, Regulated Health Discipline Act, and other relevant regulations, legislation and guidelines.
- Maintains strict patient confidentiality
- Accesses patients’ electronic records only as required to perform work duties and shreds all waste paper containing patient names.
Performs cross-functional and/or other duties consistent with the job classification, as assigned or requested.
Works in compliance with the Occupational Health & Safety Act and its regulations, reporting hazards, deficiencies and contraventions of the Act in a timely manner.

Qualifications

At minimum, a Bachelor’s degree in Computer Science, Mathematics, Health Informatics, or a recognized equivalent is required
Current certification in at least one Epic application is required, preferably in HIM, Cadence, Prelude, MyChart, or Grand Central. Candidates with other relevant Epic certifications are also encouraged to apply.
Experience supporting, implementing, configuring, or optimizing Epic applications in a healthcare environment is preferred
Strong analytical, troubleshooting, communication, and problem-solving skills

Additional Information

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

Competitive offer packages
Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)
Close access to Transit and UHN shuttle service
A flexible work environment
Opportunities for development and promotions within a large organization
Additional perks (multiple corporate discounts including travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates. Please ensure you check your email regularly. At University Health Network (UHN), artificial intelligence technologies may be used to assist in the screening, assessment, and selection of candidates for this position.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

Department: Shared information MGMT Services-Digital

Compensation: CAD 41.96 - CAD 52.45 - hourly

Apply About employer

More about this job

Responsibilities

Support and maintain Epic Patient Flow applications by analyzing workflows, configuring and building applications, testing changes, troubleshooting issues, and providing ongoing operational support. Collaborate with clinical and business users, vendors, Epic, and Digital teams on upgrades, projects, training, documentation, and on-call coverage.

Requirements

A bachelor's degree in Computer Science, Mathematics, Health Informatics, or an equivalent field is required, along with current certification in at least one Epic application. Healthcare experience supporting, implementing, configuring, or optimizing Epic applications is preferred, as are strong analytical, troubleshooting, communication, and problem-solving skills.

Skills

Epic Application Support
Epic Configuration and Build
System Analysis
Business Analysis
Application Testing
Troubleshooting
Implementation
Patient Flow Workflows
Healthcare Information Systems
End-User Training
Customer Service
Problem-Solving
Communication
Application Optimization

Benefits

Healthcare of Ontario Pension Plan
Flexible Work Environment
Professional Development Opportunities
Promotion Opportunities
Transit Access
Shuttle Service
Corporate Discounts
On-Site Gyms

Visa sponsorship

Not detected in the job text

Keywords

Epic
Patient Flow
HIM
Patient Access
MyChart
Grand Central
Cadence
Prelude
Epic Certification
Healthcare Information Systems
Application Configuration
Application Build
System Analysis
Business Analysis
Application Testing
Application Implementation
Application Optimization
Troubleshooting
Workflow Support
Release Testing
System Upgrades
End-User Training
Digital Health
Clinical Workflows
Healthcare
24/7 On-Call Support

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