Patient Care Coordinator

Company Description

UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.

UHN’s vision is to build A Healthier World and it’s only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.

www.uhn.ca

Job Description

Union: Non-Union
Number of Vacancies: 1
New or Replacement Position: Replacement
Site: Toronto Rehab Institute- Lyndhurst Centre
Department: Spinal Cord Rehab Program - Unit 1
Reports to: Program Services Manager 
Salary Range: $93,271- $116,588 per annum
Hours: 37.5 Hours per Week
Shifts: Monday - Friday; Days
Status: Permanent Full-Time
Closing Date: November 19, 2026

Position Summary

As an integral member of the inter-professional team, the Patient Care Coordinator (PCC) acts as a clinical resource for the inter-professional teams. The PCC will be reporting to the Spinal Cord Rehab Program Services Managers.

Duties:

• Play a leadership role in providing direction, ongoing development for nursing staff and other inter-professional team members in the clinical areas
• Perform financial/administrative responsibilities to ensure efficient and effective unit operation
• Contribute to staff development by promoting and ensuring a supportive/collaborative learning environment based on the principles of adult learning and practice standards for staff and students
• Perform human resources responsibilities in collaboration with the clinical program services manager
• Liaise with members of the multi-disciplinary team to ensure high standards of quality and optimal management of patient care outcomes (including data collection/reporting) and ongoing continuous improvement practices to strengthen clinical processes

Qualifications

• A completion of BScN Baccalaureate in Nursing or Baccalaureate level education with Diploma in Nursing required; Masters degree (or equivalent) is preferred
• Registration with College of Nurses of Ontario required
• Basic Cardiac life Support (B.C.L.S.) program required
• Three (3) years of relevant clinical experience, including experience with complex medical patient management is required. Spinal cord injury experience is an asset
• Demonstrates membership within a professional association and/or professional interest groups related to practice preferred
• Demonstrated strong leadership and motivational skills, with ability to helping staff understand the relationship to their work and organizational goals
• Demonstrates ability to work in a team environment and collaborates with others in assisting with the delivery of care to patients
• Demonstrated leadership abilities
• Excellent skills in recognizing, analyzing and resolving problems
• Excellent time management skills
• Excellent decision making and problem-solving skills
• Clinical and patient teaching skills
• Ability to perform duties in a professional and courteous manner and produce high quality work while meeting deadlines in accordance to UHN standards
• Exercise initiative and good judgement with the ability to multi-task
• Adapts to and implements change and facilitates its acceptance by others
• Maintains and protects patient confidentiality in accordance with UHN Confidentiality policy requirements
• Effective organizational, interpersonal, and communication skills
• Knowledge of applicable legislative, UHN and/or departmental policies
• Client service oriented, with the ability to effectively work with diversity and appreciate that people with different opinions, backgrounds and characteristics bring richness to the challenge or situation at hand

Additional Information

Why join UHN?

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)
• Close access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates. Please ensure you check your email regularly. At University Health Network (UHN), artificial intelligence technologies may be used to assist in the screening, assessment, and selection of candidates for this position.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.