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Added 3 mins ago
HH
Health Manager
Highbridge Human Capital
Lytton, BC
- Contract
Lytton First Nation (LFN) is seeking a dedicated and experienced Interim Health Manager to lead the delivery of community-based health programs and services that support the well-being of…
Added 3 mins ago
RP
Impark Parking Healthcare Services, Director – Vancouver, BC (Local Candidates Only)
Reimagined Parking
Vancouver, BC
- $110,000 to $120,000 CAD / year
- Full-time
…position is responsible for the daily performance, safety, service delivery, and client satisfaction across an extensive network of hospital and medical campus parking operations. The…
Added 1 hour ago
CO
Manager Policy and Risk Management
City of Saint John
Saint John, NB
- Full-time
The Manager Policy and Risk Management is responsible for research and analysis, policy and procedures, and risk management.
Added 1 hour ago
CO
Manager, Digital Solutions
City of Saint John
Saint John, NB
- Full-time
The Manager, Digital Solutions, is responsible for the delivery and ongoing management of the City’s enterprise applications, digital solutions, and data and information management…
Added 1 hour ago
MC
Continuing Education - Library and Information Technician - Indigenous Perspectives
Mohawk College
Hamilton, ON
- Internship
Providing innovative educational delivery and experiences through the use of online educational technology and learning management systems (i.e., OntarioLearn), for online delivery.
Added 1 hour ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 1 hour ago
T
Customer Evolution Manager, SAP AMS
Talan
Toronto, ON · Montreal, Québec
- $140,000 to $200,000 CAD / year
- Full-time
SAP and ERP experience: At least seven (7) years of relevant ERP experience, including significant SAP delivery exposure and proven experience in SAP Application Management Services,…
Added 2 hours ago
NB
Senior Advisor Financial Statements
National Bank of Canada
Toronto, ON
- Full-time
A career as a Senior Advisor in the fund accounting operations sector at National Bank means contributing to the delivery of various deliverables by working in synergy with your team.
Added 4 hours ago
E
Product Manager (Travel)
Emburse
Toronto, ON
- Full-time
The Product Manager will shape the vision and delivery of our software products and analytics experiences. Partnering with clients and cross-functional teams - engineering, design,…
Added 4 hours ago
Senior Manager, Information Security
University of Toronto
Toronto, ON
…fulfillment as well as data centre and public web services and application development. Working collaboratively with central University IT and local departmental IT teams, IIT supports…
Added 5 hours ago
R|
Tremplin Program Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…experiential learning opportunities. Reporting to the Tremplin Manager and the Principal Investigator, the Coordinator will contribute to the coordination, facilitation, evaluation, and…
Added 5 hours ago
T
Product Owner I
TD
Toronto, ON
- Full-time
…on enhancing customer experience by providing best in class delivery of all customer electronic communications including Email, SMS/RCS, Push Notification and secure messaging enabling…
Added 5 hours ago
CA
Senior National Team Manager
Canada Artistic Swimming/Natation Artistique Canada
Canada
- Full-time
The Senior National Team Manager is responsible for the effective coordination and administration of Canada Artistic Swimming's National Team programs, with primary responsibility for…
Added 6 hours ago
EC
Product Manager (Travel)
Emburse Chrome River
Toronto, ON
- Full-time
The Product Manager will shape the vision and delivery of our software products and analytics experiences. Partnering with clients and cross-functional teams - engineering, design,…
Added 6 hours ago
AA
Responsable Expérience Client et Vol de Convoyage/ Customer Experience & Ferry Flight Manager
Airbus Aircraft
Montreal, QC
- Full-time
…publique entre Laval (station de métro Montmorency) et Mirabel et application de…
Added 6 hours ago
AA
Coordinateur.trice de l'expérience client/Customer Experience Coordinator
Airbus Aircraft
Montreal, QC
- Full-time
…publique entre Laval (station de métro Montmorency) et Mirabel et application de…
Added 6 hours ago
AP
Senior Manager, Forward deployed Decision Scientist
Alexion Pharmaceuticals, Inc.
Mississauga, ON
- Full-time
The Senior Manager, Forward Deployed Decision Scientist is a hands-on role within the Decision Science group supporting Alexion’s Rare Disease Unit. Based in Mississauga, Ontario, you will…
Added 7 hours ago
MG
Technical Analyst, Database
Michael Garron Hospital
Toronto, ON
- Full-time
Reporting to the IT Manager – Technical and Client Services, the Technical Analyst is responsible for the effective provisioning, installation, configuration, operation, security, access…
Added 7 hours ago
SM
RQ11350 – Test Lead – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement – RQ11350
Added 7 hours ago
SM
RQ11678 – Software Developer – ERP / Case Management – Senior
S M Software Solutions Inc
Toronto, ON
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Client: Ministry of Public and Business Service Delivery and Procurement – RQ11678
Added 7 hours ago
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RQ11482 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
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Added 7 hours ago
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RQ00756 – Business Analyst – Senior
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Toronto, ON
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Added 7 hours ago
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RQ11685 – Software Developer – Back End – Senior
S M Software Solutions Inc
Toronto, ON
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Added 11 hours ago
B
Overnight Laundry Attendant *Staff Accommodation Available!*
Basecamp
Canmore, AB
- Up to $21 CAD / hour
- Full-time
Under the supervision of the Housekeeping Manager, the Night Laundry Attendant ensures that all laundry needs for the spa are efficiently processed during overnight hours, supporting the…
Added 12 hours ago
T
Senior Business Application Analyst
TD
Toronto, ON
- Full-time
Responsible for the documentation of all business owned artifacts that are required for projects and major initiatives as defined by the bank's Project Delivery Life Cycle (PDLC) methodology

Closed listing

University Health Network

Patient Management Centre Representative

610 University Avenue, Toronto, ON, M5G 2M9, Canada

Contract

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Job type: Contract
Closing date: Oct 8, 2026
Education: High school diploma
Experience: At minimum, 1 to 2 years of practical and related experience required.
Working hours: 5-15 hours per week
Positions available: 2
Posting language: English
Posted: Oct 1, 2026

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Original job description

Archived listing. The details below describe a past opening.

Company Description

UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.

UHN’s vision is to build A Healthier World and it’s only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.

www.uhn.ca

Job Description

Union: NOWU
Number of vacancies: 2
New or Replacement Position: Replacement
Site: Princess Margaret Cancer Centre
Department: Cancer Education
Reports to: Manager, Cancer Education Library and Information Services
Wage Range: $27.54 - 29.27 per hour
Hours: Various (5-15 hours per week)
Shifts: Various
Status: Permanent Casual
Posted Date: October 1, 2026
Closing Date: October 8, 2026

Position Summary

The Patient Management Centre Representative serves as a welcoming and knowledgeable first point of contact for patients, families, caregivers, visitors, and staff at Princess Margaret Cancer Centre. Based at the Main Floor Information Desk, the representative provides information, patient navigation support, and facilitates access to services to enhance the overall patient and family experience.

Duties

Providing optimal customer service while assisting patients and family with hospital services in-person and on the telephone
Answer, screen and forward telephone calls, take messages and provide information as required
Receive, sort, date-stamp and coordinate all incoming and outgoing mail, packages, and interoffice correspondence
Compiling Patient Education packages for clinics
Supports patients and families in navigating hospital services, programs, and resources
Using EPIC in accordance with UHN privacy and confidentiality
Compile statistics and reports on activities
Performing cross-functional support functions, as assigned and performing other duties consistent with the job classification, as required.

Qualifications

At minimum, completion of High School diploma or recognized equivalent required.
At minimum, 1 to 2 years of practical and related experience required.
Demonstrated commitment to the delivery of excellent customer service required, in a health-related environment an asset
Strong organizational and analytical skills
Demonstrated tact, discretion, judgment and commitment to excellence
Detail-oriented, excellent time management and problem solving skills
Self-motivated and able to work independently and as part of a team
Excellent oral, written and interpersonal communication skills and customer service skills
Excellent Microsoft office skills including Word and Excel, Outlook, PowerPoint
Ability to use good judgment in assessing and/or responding to difficult situations
Able to work in a fast-paced environment

Additional Information

Why join UHN?

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

Competitive offer packages
Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)
Close access to Transit and UHN shuttle service
A flexible work environment
Opportunities for development and promotions within a large organization
Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates. Please ensure you check your email regularly. At University Health Network (UHN), artificial intelligence technologies may be used to assist in the screening, assessment, and selection of candidates for this position.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

Department: Research

Compensation: up to CAD 27.54 - hourly

About employer

More about this job

Responsibilities

The representative serves as the primary point of contact at the information desk, providing navigation support and customer service to patients and families. They are also responsible for managing correspondence, compiling patient education packages, and maintaining accurate records using the EPIC system.

Requirements

Candidates must have a high school diploma or equivalent and at least 1 to 2 years of related practical experience. Strong organizational, communication, and Microsoft Office skills are required to succeed in this fast-paced hospital environment.

Skills

Customer service
Patient navigation
Telephone etiquette
Data entry
Record keeping
Microsoft Office
Word
Excel
Outlook
PowerPoint
Problem solving
Time management
Interpersonal communication
Analytical skills
EPIC

Benefits

Healthcare of Ontario Pension Plan
Transit access
Shuttle service
Corporate discounts
On-site gyms

Visa sponsorship

Not detected in the job text

Keywords

Patient Management
Healthcare
Hospital
Customer Service
EPIC
Patient Navigation
Administrative Support
Data Statistics
Information Desk
Cancer Centre
HOOPP
Microsoft Office
Communication
Time Management
Problem Solving
Record Management
Publicly Funded Hospital
Clinical Support

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