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Added 21 hours ago
Hide Labourer
West Coast Reduction Ltd.
AB
Grade, sort, and trim hides and ensure they meet or exceed company and customer expectations
Added 1 day ago
KC
Front End Crew (Cattle Processor)
Kasko Cattle
Taber, AB
- Full-time
Sort cattle for marketing and move them safely within the feedlot
Added 1 day ago
KC
Front End Crew (Cattle Processor)
Kasko Cattle
AB · Stirling, Alberta
- Full-time
Sort cattle for marketing and move them safely within the feedlot
Added 1 day ago
BP
Page - On-Site
Burlington Public Library
Burlington, ON
- Part-time
As a member of the Customer Experience team, reporting to the manager and working under the direction of the Branch Operations Lead, this position models BPL’s values in all interactions,…
Added 1 day ago
Production Worker
Vestis Uniforms and Workplace Supplies | Canadian Linen & Uniform Service | Québec Linge Service D’Uniformes
Lethbridge, AB
may include receive and sort laundry, inspect garment/coverall for all mending needs, operate equipment
Added 1 day ago
BP
Page - On-Site
Burlington Public Library
Burlington, ON
- Part-time
As a member of the Customer Experience team, reporting to the manager and working under the direction of the Branch Operations Lead, this position models BPL’s values in all interactions,…
Added 1 day ago
SR
Property Tax Coordinator
SmartCentres REIT
Vaughan, ON
- Full-time
Added 2 days ago
SO
Community Associate
Spaces. offices | co-working | meeting rooms.
Montreal, QC
- Full-time
The mail arrives. You sort through it while dealing with a whole host of other customer requests, remembering to email the customer from earlier to let him know his package is waiting for…
Added 2 days ago
R
Community Associate
Regus
Ottawa, ON
- Full-time
The mail arrives. You sort through it while dealing with a whole host of other customer requests, remembering to email the customer from earlier to let him know his package is waiting for…
Added 2 days ago
MH
Laundry Associate
MasterBUILT Hotels Ltd.
Ladysmith, BC
- Full-time
Assist in collection of used linen from the floors and sort to wash type
Added 2 days ago
P
Retail Supervisor - Full Time (Toronto)
PUMA
Toronto, ON · Outlet Toronto Premium
- Full-time
Assist the Store Manager and Assistant Store Manager with the recruitment, training, development and succession of high performing, results driven employees,
Added 2 days ago
Administration Service Specialist (6-month contract)
The Canada Life Assurance Company
Winnipeg, MB
Reporting to the Underwriting Team Manager, Group Medical Underwriting, the Administration Service Specialist is responsible for providing administrative and operational support to the…
Added 2 days ago
Executive Receptionist
State Window Corporation
Vaughan, ON
Collect receipts, sort, and reconcile visa statements and provide to Accounting via SAP Concur
Added 2 days ago
Postmaster - Corporate Provided Premises (Grade Office)
Canada Post - Postes Canada
Lakeside, NS
…The Postmaster, reporting to the Superintendent/Local Area Manager, is responsible for promoting and selling postal products and services to the public and businesses in the community. As…
Added 2 days ago
UH
Ward Clerk - Schroeder Arthritis Institute
University Health Network
Toronto, ON
- Part-time
Must be able to read and understand sort notes, brief forms and/or instructions
Added 2 days ago
B
Program Director
Bevertec
Toronto, ON
- $115 to $125 CAD / hour
- Full-time
Note: AI-enabled tools may be used to sort applications based on job-related criteria. All AI generated results are vetted by our team and the decision of which candidates move forward is…
Added 2 days ago
SAI Ward Clerk - Temp Full time
University Health Network
Toronto, ON
Must be able to read and understand sort notes, brief forms and/or instructions
Added 2 days ago
General Production Associate
Vestis Uniforms and Workplace Supplies | Canadian Linen & Uniform Service | Québec Linge Service D’Uniformes
Victoria, BC
may include receive and sort laundry, inspect garment/coverall for all mending needs, operate equipment
Added 2 days ago
Postmaster - Premises provided by Postmaster (Group Office)
Canada Post - Postes Canada
Lajord
…The Postmaster, reporting to the Superintendent/Local Area Manager, is responsible for promoting and selling postal products and services to the public and businesses in the community. As…
Added 3 days ago
R
Community Associate
Regus
Mission, BC
- Full-time
The mail arrives. You sort through it while dealing with a whole host of other customer requests, remembering to email the customer from earlier to let him know his package is waiting for…
Added 3 days ago
FC
Package Handler Trainer
FedEx Canada
Barrie, ON
- Part-time
To load and unload freight, scan, and sort freight within the facility. To transport freight within and between facilities.
Added 3 days ago
R
Community Associate
Regus
Quebec, QC · Sainte-Foy–Sillery–Cap-Rouge, QC
- Full-time
The mail arrives. You sort through it while dealing with a whole host of other customer requests, remembering to email the customer from earlier to let him know his package is waiting for…
Added 3 days ago
R
Community Associate
Regus
Richmond, BC
- Full-time
The mail arrives. You sort through it while dealing with a whole host of other customer requests, remembering to email the customer from earlier to let him know his package is waiting for…
Added 3 days ago
UH
Kainaiwa Children’s Services Corporation - Finance Administrative Support
UpSourced HR
AB · Standoff, Alberta
- Full-time
Reporting to the Finance Manager, the Finance Administrative Support provides secretarial and administrative support to the Finance Manager and the Finance department. The role is…
Added 3 days ago
LC
Warehouse - Nightshift
LKQ Corporation
Ottawa, ON
- Full-time
Sort and place parts and supplies on racks, shelves, or in bins according to predetermined sequence.

Closed listing

University Health Network

Patient Management Centre Representative

610 University Avenue, Toronto, ON, M5G 2M9, Canada

Contract

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Job type: Contract
Closing date: Oct 8, 2026
Education: High school diploma
Experience: At minimum, 1 to 2 years of practical and related experience required.
Working hours: 5-15 hours per week
Positions available: 2
Posting language: English
Posted: Oct 1, 2026

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Original job description

Archived listing. The details below describe a past opening.

Company Description

UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.

UHN’s vision is to build A Healthier World and it’s only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.

www.uhn.ca

Job Description

Union: NOWU
Number of vacancies: 2
New or Replacement Position: Replacement
Site: Princess Margaret Cancer Centre
Department: Cancer Education
Reports to: Manager, Cancer Education Library and Information Services
Wage Range: $27.54 - 29.27 per hour
Hours: Various (5-15 hours per week)
Shifts: Various
Status: Permanent Casual
Posted Date: October 1, 2026
Closing Date: October 8, 2026

Position Summary

The Patient Management Centre Representative serves as a welcoming and knowledgeable first point of contact for patients, families, caregivers, visitors, and staff at Princess Margaret Cancer Centre. Based at the Main Floor Information Desk, the representative provides information, patient navigation support, and facilitates access to services to enhance the overall patient and family experience.

Duties

Providing optimal customer service while assisting patients and family with hospital services in-person and on the telephone
Answer, screen and forward telephone calls, take messages and provide information as required
Receive, sort, date-stamp and coordinate all incoming and outgoing mail, packages, and interoffice correspondence
Compiling Patient Education packages for clinics
Supports patients and families in navigating hospital services, programs, and resources
Using EPIC in accordance with UHN privacy and confidentiality
Compile statistics and reports on activities
Performing cross-functional support functions, as assigned and performing other duties consistent with the job classification, as required.

Qualifications

At minimum, completion of High School diploma or recognized equivalent required.
At minimum, 1 to 2 years of practical and related experience required.
Demonstrated commitment to the delivery of excellent customer service required, in a health-related environment an asset
Strong organizational and analytical skills
Demonstrated tact, discretion, judgment and commitment to excellence
Detail-oriented, excellent time management and problem solving skills
Self-motivated and able to work independently and as part of a team
Excellent oral, written and interpersonal communication skills and customer service skills
Excellent Microsoft office skills including Word and Excel, Outlook, PowerPoint
Ability to use good judgment in assessing and/or responding to difficult situations
Able to work in a fast-paced environment

Additional Information

Why join UHN?

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

Competitive offer packages
Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)
Close access to Transit and UHN shuttle service
A flexible work environment
Opportunities for development and promotions within a large organization
Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates. Please ensure you check your email regularly. At University Health Network (UHN), artificial intelligence technologies may be used to assist in the screening, assessment, and selection of candidates for this position.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

Department: Research

Compensation: up to CAD 27.54 - hourly

About employer

More about this job

Responsibilities

The representative serves as the primary point of contact at the information desk, providing navigation support and customer service to patients and families. They are also responsible for managing correspondence, compiling patient education packages, and maintaining accurate records using the EPIC system.

Requirements

Candidates must have a high school diploma or equivalent and at least 1 to 2 years of related practical experience. Strong organizational, communication, and Microsoft Office skills are required to succeed in this fast-paced hospital environment.

Skills

Customer service
Patient navigation
Telephone etiquette
Data entry
Record keeping
Microsoft Office
Word
Excel
Outlook
PowerPoint
Problem solving
Time management
Interpersonal communication
Analytical skills
EPIC

Benefits

Healthcare of Ontario Pension Plan
Transit access
Shuttle service
Corporate discounts
On-site gyms

Visa sponsorship

Not detected in the job text

Keywords

Patient Management
Healthcare
Hospital
Customer Service
EPIC
Patient Navigation
Administrative Support
Data Statistics
Information Desk
Cancer Centre
HOOPP
Microsoft Office
Communication
Time Management
Problem Solving
Record Management
Publicly Funded Hospital
Clinical Support

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