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University Health Network

Personal Support Worker

399 Bathurst Street, Toronto, ON, M5T 2S8, Canada

Job type: Full-time
Apply by: Oct 1, 2026
Working hours: 37.5 Hours per week
Positions available: 2
Posting language: English
Posted: Sep 24, 2026

Apply About employer

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Original job description

Company Description

UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.

UHN’s vision is to build A Healthier World and it’s only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.

www.uhn.ca

Job Description

Union: CUPE TW Service
Number of Vacancies: 2
New or Replacement Position: New
Site: Toronto Western Hospital
Department: Emergency Department/Senior Emergency Medicine Centre (SEMC)
Reports to: Manager
Salary: $31.70- $32.61 per hour (start rate is non-negotiable)
Hours: 37.5 Hours per week
Shifts: Evenings (1530-0730), Nights (2330-0730) , Every other weekend, Holidays
Status: Permanent Full-Time
Closing Date: October 1, 2026

Position Summary:

As a member of the Toronto Western Emergency Department & Seniors Emergency Medicine Centre (SEMC), the Personal Support Worker will be assigned to work in all areas of the Emergency Department, including SEMC, in accordance with relevant legislation/standards. The Personal Support Worker (PSW) is a member of the inter-professional care team and is expected to maintain a collaborative and active working relationship with team members in the provision of patient care.

Duties:

Assist patients with activities of daily living: This includes feeding, lifts and transfers, bathing, skin care, oral hygiene, and toileting.
Perform tasks assigned or as delegated by an RN or RPN in compliance with the HSCPOA for which appropriate education and training has been completed. RNs and RPNs will be responsible for the oversight of the PSW when performing the assigned or delegated tasks. Delegated tasks can include actions that involve insertion of a digit or instrument into a body cavity, or any care or procedure under the dermis, for example.
Communicate and demonstrate basic information in accordance with a patient’s pre-established Plan of Care.
Ensure a safe environment for patients and staff by reporting and documenting unsafe conditions such as broken equipment as well as any patient behavioral, physical, or cognitive changes. Safety concerns must be reported to an RN, RPN or other regulated health provider, in compliance with patient safety responsibilities and corresponding hospital plans, policies and procedures in order to ensure a safe environment for patients.
Complete and maintain related patient records and progress notes, as per hospital policy.

Qualifications

Current registration with the Health and Supportive Care Providers Oversight Authority (HSCPOA);
Current Basic Cardiac Life Support (BCLS) Certificate;
Behavioral management training (such as PIECES, U-First, CPI) is considered an asset
Ability to handle daily mild to moderate physical exertion (i.e. constant standing, walking, climbing, reaching and frequent movement) on an occasional to frequent basis;
Acute care and/or previous rehab experience considered an asset;
Excellent computer skills;
Good attendance record is required

Additional Information

Why join UHN?

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

Competitive offer packages
Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)
Close access to Transit and UHN shuttle service
A flexible work environment
Opportunities for development and promotions within a large organization
Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates. Please ensure you check your email regularly. At University Health Network (UHN), artificial intelligence technologies may be used to assist in the screening, assessment, and selection of candidates for this position.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

Department: ED and Admitting

Compensation: CAD 31.70 - CAD 32.61 - hourly

Apply About employer

More about this job

Responsibilities

Assist emergency department patients with daily living activities, including feeding, transfers, bathing, skin care, oral hygiene, and toileting, and perform tasks delegated by registered nurses or practical nurses within the scope of training and applicable standards. Communicate care information, monitor and report safety concerns or changes in patients’ condition, and maintain patient records and progress notes.

Requirements

Current registration with the Health and Supportive Care Providers Oversight Authority and a current Basic Cardiac Life Support certificate are required. Candidates need strong computer skills, the ability to manage regular physical exertion, and a good attendance record; behavioral management training and acute care or rehabilitation experience are assets.

Skills

Activities Of Daily Living Assistance
Patient Transfers
Personal Care
Delegated Clinical Tasks
Patient Care Communication
Patient Safety Monitoring
Documentation
Computer Skills
Behavioral Management
Physical Stamina
Interprofessional Collaboration

Benefits

Healthcare of Ontario Pension Plan
Transit Access
UHN Shuttle Service
Flexible Work Environment
Development Opportunities
Promotion Opportunities
Corporate Discounts
On-Site Gyms

Visa sponsorship

Not detected in the job text

Keywords

Personal Support Worker
Emergency Department
Senior Emergency Medicine Centre
Activities Of Daily Living
Feeding
Lifts And Transfers
Bathing
Skin Care
Oral Hygiene
Toileting
Health And Supportive Care Providers Oversight Authority
Basic Cardiac Life Support
BCLS
PIECES
U-First
CPI
Delegated Tasks
Plan Of Care
Patient Safety
Progress Notes
Acute Care
Rehabilitation
Interprofessional Care Team

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