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Added 1 hour ago
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University Health Network

Program Services Manager, Spinal Cord Rehab - Inpatient Unit 2B & Outpatient Clinic

520 Sutherland Drive, Toronto, ON, M4G 3V9, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 10, 2026
Working hours: 37.5 hours per week
Positions available: 1
Posting language: English
Posted: Oct 26, 2026

Original job description

Company Description

UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.

UHN’s vision is to build A Healthier World and it’s only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.

www.uhn.ca

Job Description

Union: Non-Union
Number of Vacancies: 1
New or Replacement Position: Replacement
Site: Toronto Rehab Institute – Lyndhurst Centre
Department: Spinal Cord Rehab Program
Reports to: Clinical Director, Brain, Spinal Cord, Cardiac Rehab Program and Staffing Office
Salary Range: $54.53 – $68.16 per hour
Hours: 37.5 hours per week
Shifts: Day shift
Status: Temporary Full-Time (18 Months Contract)
Closing Date: November 10, 2026

Position Summary

The Program Services Manager, Spinal Cord Rehabilitation (Inpatient Unit 2B & Outpatient Clinic) provides strategic, operational, and clinical leadership for a multidisciplinary team within the Spinal Cord Rehabilitation Program at Toronto Rehab’s Lyndhurst Centre. Reporting to the Clinical Director, the Manager is responsible for ensuring the delivery of safe, high-quality, patient- and family-centred care across inpatient and outpatient services, while fostering a culture of collaboration, accountability, continuous learning, innovation, and evidence-based practice. The role oversees day-to-day operations, resource utilization, fiscal management, quality improvement initiatives, and the development of new models of care to support seamless transitions across the rehabilitation continuum. Working closely with patients, caregivers, staff, physicians, researchers, and academic partners, the Manager advances program goals, supports education and research activities, and leads change management initiatives that enhance clinical outcomes, operational effectiveness, and the patient experience.

Duties

Provide administrative and clinical leadership to a multidisciplinary team
Create an environment of continuous learning; engaging staff, patient and families in continuous improvement
Facilitate the delivery of safe high quality, patient-centered care to patients
Foster an environment that is collaborative, inter professional and accountable, partnering with patients and caregivers
Coordinate and be accountable for the day-to-day utilization of resources to achieve the service's goals
Facilitate seamless transitions between inpatient, outpatient and the community, spanning the entire health care continuum
Oversee and develop innovative services, e.g. new models of care, continuous process and quality improvement
Fiscal planning and accountability
Foster an environment that facilitates education and research

Qualifications

A Baccalaureate degree in a regulated health profession (e.g., nursing, physiotherapy, occupational therapy) required
A minimum of three years’ experience as a clinical manager is preferred
Experience in Spinal Cord or Neuro population is preferred
Experience managing an multi-disciplinary health care team in a multi-site academic health care setting is an asset
Experience with inpatient, outpatient, and community based programs and services is an asset
Proven change management skills combined with the ability to work with and through others
Strong leadership and motivational skills
Working knowledge of labour/management practices
Excellent interpersonal, verbal and written communication skills
Demonstrated conflict resolution and creative problem-solving skills
Demonstrated composure under stressful situations
Proven ability to promote an academic practice environment within the clinical setting
Experience effecting change-adapting/implementing and facilitating change within others within both a unionized and non-unionized environment

Additional Information

Why join UHN?

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

Competitive offer packages
Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)
Close access to Transit and UHN shuttle service
A flexible work environment
Opportunities for development and promotions within a large organization
Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates. Please ensure you check your email regularly. At University Health Network (UHN), artificial intelligence technologies may be used to assist in the screening, assessment, and selection of candidates for this position.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

Department: Spinal Cord Rehab Program

Compensation: CAD 54.53 - CAD 68.16 - hourly

Apply About employer

More about this job

Responsibilities

The Program Services Manager provides strategic and operational leadership for a multidisciplinary team within the Spinal Cord Rehabilitation Program. They are responsible for ensuring high-quality patient care, managing resources, and overseeing quality improvement initiatives across inpatient and outpatient services.

Requirements

Candidates must hold a Baccalaureate degree in a regulated health profession such as nursing, physiotherapy, or occupational therapy. A minimum of three years of clinical management experience is preferred, along with experience in neuro or spinal cord rehabilitation populations.

Skills

Clinical leadership
Operational management
Spinal cord rehabilitation
Multidisciplinary team management
Change management
Fiscal management
Quality improvement
Patient-centered care
Conflict resolution
Problem-solving
Strategic planning
Evidence-based practice
Resource utilization
Academic practice
Communication skills

Benefits

Healthcare of Ontario Pension Plan
Flexible work environment
Corporate discounts
Travel discounts
Restaurant discounts
Parking discounts
Phone plan discounts
Auto insurance discounts
On-site gyms

Visa sponsorship

Not detected in the job text

Keywords

Spinal Cord Rehab
Inpatient Unit
Outpatient Clinic
Clinical Leadership
Multidisciplinary Team
Healthcare Management
Neurosciences
Rehabilitation Medicine
Change Management
Fiscal Planning
Quality Improvement
Evidence-based Practice
Academic Health Science Centre
Patient-centered Care
Resource Management
Nursing
Physiotherapy
Occupational Therapy
HOOPP
UHN

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