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University Health Network

SAI Ward Clerk - Temp Full time

399 Bathurst Street, Toronto, ON, M5T 2S8, Canada

This date has passed. Check with the employer before applying.

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Job details

Listed closing date: Nov 4, 2026
Experience: Six (6) months to 1 year experience using computer applications or health information system required, i.e., EPR, MS outlook, PHS
Positions available: 1
Posting language: English
Posted: Oct 29, 2026

The title and job type details differ. Check the full description.

Original job description

Company Description

UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.

UHN’s vision is to build A Healthier World and it’s only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.

www.uhn.ca

Job Description

Union: CUPE - TW
Number of vacancies: 1
New or Replacement Position: Replacement
Site: Toronto Western Hospital
Department: Schroeder Arthritis Institute, Outpatient Clinics
Reports to: Clinical Manager
Hours: 37.5
Wage Range:$29.87 to $30.79 per hour. Start rate non-negotiable.
Shifts: Variable Weekdays, Monday to Friday
Status: Temporary Full-Time (1 Year)
Closing Date: November 4, 2026

Position Summary
The Schroeder Arthritis Institute is the largest multidisciplinary arthritis hub in Canada, integrating medical, surgical and basic science aspects of Hand, Orthopedics, Osteoporosis and Rheumatology with a goal of making a global impact in discovery, learning and patient care.

Duties

Provide patient admitting/registration function, receiving/registering patients/visitors coming in for tests/procedures and/or appointments
Provide patient administrative services, organizing and maintaining patient charts, electronic and paper information filing systems
Provide reception responsibilities of answering, screening and triaging telephone calls
Perform unit administrative services ensuring efficient operation of the unit, within scope of authority
Scheduling patients for tests, special procedures and/or urgent/emergency appointments
Following established procedures to ensure the efficient flow of patient/patient appointments providing routine clerical support services

Qualifications

At minimum, completion of a post secondary certificate up to 1 year in Office Administration or recognized equivalent
General knowledge of office practices, process and procedures
Knowledge of medical terminology preferred
Experience working in a health care environment an asset
Knowledge of a second language an asset
Six (6) months to 1 year experience using computer applications or health information system required, i.e., EPR, MS outlook, PHS
Must be able to read and understand sort notes, brief forms and/or instructions
Must be able to add, subtract, multiply and/or divide
Knowledge of another language, an asset
Ability to perform duties in a professional and courteous manner and produce high quality work while meeting deadlines in accordance to UHN standards
Exercise initiative and good judgement with ability to multi-task
Compliance with confidentiality requirements under UHN Privacy Policy
Effective organizational, interpersonal, and communication skills
Knowledge of applicable legislative, UHN and/or departmental policies
Client service oriented, with the ability to effectively work with diversity and appreciate that people with different opinions, backgrounds and characteristics bring richness to the challenge or situation at hand.
Ability to work effectively in a team environment
Ability to handle difficult patients/situations

Additional Information

Why join UHN?

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

Competitive offer packages
Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)
Close access to Transit and UHN shuttle service
A flexible work environment
Opportunities for development and promotions within a large organization
Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates. Please ensure you check your email regularly. At University Health Network (UHN), artificial intelligence technologies may be used to assist in the screening, assessment, and selection of candidates for this position.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

Department: Arthritis Program

Compensation: CAD 29.87 - CAD 30.79 - hourly

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More about this job

Responsibilities

The Ward Clerk provides essential patient registration, scheduling, and administrative support for the Schroeder Arthritis Institute. They are responsible for maintaining patient charts, managing telephone inquiries, and ensuring the efficient daily operation of the clinical unit.

Requirements

Candidates must possess at least a post-secondary certificate in Office Administration and have 6 months to 1 year of experience with health information systems. Proficiency in medical terminology and the ability to work in a professional, team-oriented healthcare environment are required.

Skills

Patient registration
Medical terminology
Administrative support
Data entry
Scheduling
Telephone triage
Record keeping
Customer service
Interpersonal skills
Communication skills
Multi-tasking
Computer literacy
EPR
MS Outlook
PHS
Confidentiality

Benefits

Healthcare of Ontario Pension Plan
Corporate discounts
Travel discounts
Restaurant discounts
Parking discounts
Phone plan discounts
Auto insurance discounts
On-site gyms

Visa sponsorship

Not detected in the job text

Keywords

Ward Clerk
Schroeder Arthritis Institute
Patient Registration
Medical Terminology
EPR
MS Outlook
PHS
Healthcare Administration
Clerical Support
Patient Charts
Scheduling
Hospital Operations
CUPE
Toronto Western Hospital
UHN
HOOPP
Privacy Policy
Data Management
Clinical Support
Multidisciplinary

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