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University Health Network

Senior Project & Business Process Analyst - Digital PMO

620 University Avenue, Toronto, ON, Canada

Contract

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Applications open in a new tab.

Job details

Job type: Contract
Experience: Minimum 3 years of Project Management, Business Process/Analysis, and Data Analysis experience or equivalent required
Working hours: 37.5 hours per week
Positions available: 1
Posting language: English
Posted: Nov 9, 2026

Original job description

Company Description

UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.

UHN’s vision is to build A Healthier World and it’s only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.

www.uhn.ca

Job Description

Union: Non-Union
Number of vacancies: 1
New or Replacement Position: Replacement
Site: Princess Margaret Cancer Centre
Department: Digital PMO
Reports to: Senior Project Manager
Hours: 37.5 hours per week
Salary Range: $41.96 to $52.45 per hour
Status: Temporary Full-Time (Up to 1 year contract)
Closing Date:

Position Summary

The Digital Project Management Office (PMO) team plans and implements key strategic Digital programs and projects to deliver outcomes benefiting UHN and the health system. We apply best practices for managing projects, change, and risk to ensure high quality deliverables, effective coordination of resources, and transparent progress reporting. Members of the PMO work in close partnership with a broad range of stakeholders, bringing the right teams together to streamline the demand, end-to-end delivery, and operational services in order to mobilize change and achieve value.

An exciting opportunity is available to showcase your talents as a Senior Project Analyst supporting the Digital Research Experience Portfolio. This position will deliver solutions that are data-driven, bring value to our stakeholders, and achieve UHN’s business objectives. We are seeking a results-driven, innovative individual who can take initiative to help implement various types of digital projects that support clinicians, researchers, and corporate areas. These initiatives include process redesign, software implementation, data analytics, and solution selection/design/implementation and evaluation.

Duties

Analyze business needs, problems, opportunities, and solution scope
Evaluate and validate solution value and benefits to the organization, supporting business case development and return on investment analysis
Facilitate process and design workshops with multidisciplinary groups to identify, validate, and document business requirements
Conduct workflow review and process redesign, and support continuous improvement processes
Coordinate system design, build and testing
Design data collection processes, collect and analyze data, lead data reporting and data visualization activities
Apply rigorous project management techniques to assist in the management of project plans, schedules, status reports, and budgets
Apply sound change management techniques for effective stakeholder engagement and communications, training, and implementation support
Develop adequate level of knowledge of the subject matter and digital systems being implemented to effectively move projects forward
Lead simple to moderately complex projects of small to medium scope, including planning, and monitoring project progress through tracking project milestones, risks and issues to deliver project within the planned budget, schedule, and with a high level of quality

Qualifications

Undergraduate Degree in Health Informatics or Administration, Technology, Science, Business, or related field required
Minimum 3 years of Project Management, Business Process/Analysis, and Data Analysis experience or equivalent required
Demonstrated experience supporting complex healthcare, clinical research, research informatics, or digital transformation initiatives, preferably within a hospital, academic health sciences center, research institute, pharmaceutical, biotechnology, or clinical trials environment.
Understanding of clinical research regulatory, privacy, records-management and validation considerations and the ability to work with subject-matter experts to translate regulatory and compliance requirements into business and system requirements.
Experience with clinical research technology platforms, including CTMS, eISF/eRegulatory, eTMF, electronic signature or clinical research document-management systems is strongly preferred.
Sound knowledge of project management standards (project planning, implementation, evaluation, risk assessment, benefits realization) required
Experience leading project workstreams or small projects independently, and either supervising or influencing project team members required
Experience developing/coordinating the development of business requirements
Experience in leading and conducting workflow mapping and analysis
Experience in delivering management-level presentations, training and/or end user support is required
Experience coordinating/leading application testing preferred
Experience in applying change management methodologies and tools an asset
Experience with hardware and/or software vendor relations an asset
Project Management Professional (PMP) or Change Management certification an asset
Familiarity with healthcare information systems, interfaces, HL7, ITIL, data center, network infrastructure, and/or enterprise architecture an asset
Experience with Epic system an asset, including use, build and/or vendor certified
Proficient use of office productivity, project management, & scrum software (e.g. M365 tools, MS Planner/Project, MS Visio, Kanban, Atlassian JIRA, ServiceNow)

Additional Information

Why join UHN?
In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

Competitive offer packages
Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)
Close access to Transit and UHN shuttle service
A flexible work environment
Opportunities for development and promotions within a large organization
Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates. Please ensure you check your email regularly. At University Health Network (UHN), artificial intelligence technologies may be used to assist in the screening, assessment, and selection of candidates for this position.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

Department: Shared information MGMT Services-Digital

Compensation: CAD 41.96 - CAD 52.45 - hourly

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More about this job

Responsibilities

The Senior Project Analyst will lead digital projects by analyzing business needs, mapping workflows, and implementing solutions to support clinical and research initiatives. They are responsible for managing project plans, budgets, and risks while ensuring effective stakeholder engagement and data-driven reporting.

Requirements

Candidates must hold an undergraduate degree in a relevant field and possess at least 3 years of experience in project management, business analysis, or data analysis. Experience in healthcare or clinical research environments, along with knowledge of project management standards and digital systems, is required.

Skills

Project management
Business process analysis
Data analysis
Workflow mapping
Change management
Stakeholder engagement
Requirements gathering
Data visualization
Clinical research
Digital transformation
Process redesign
Risk assessment
Budget management
System testing
Regulatory compliance
Vendor relations

Benefits

Healthcare of Ontario Pension Plan
Flexible work environment
Corporate discounts
Travel discounts
Restaurant discounts
Parking discounts
Phone plan discounts
Auto insurance discounts
On-site gyms

Visa sponsorship

Not detected in the job text

Keywords

Digital PMO
Health Informatics
Clinical Research
Process Redesign
Data Analytics
PMP
Change Management
M365
MS Project
MS Visio
JIRA
ServiceNow
CTMS
eTMF
HL7
ITIL
Epic
Workflow Mapping
Business Case Development
Benefits Realization
Risk Assessment
Stakeholder Management
Requirements Analysis
Digital Transformation
Project Planning
Regulatory Compliance
Data Reporting
Data Visualization
Kanban
Enterprise Architecture

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