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University Health Network

Ward Clerk

399 Bathurst Street, Toronto, ON, M5T 2S8, Canada

Job type: Part-time
Apply by: Oct 1, 2026
Positions available: 2
Posting language: English
Posted: Sep 24, 2026

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Applications open in a new tab.

Original job description

Company Description

UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.

UHN’s vision is to build A Healthier World and it’s only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.

www.uhn.ca

Job Description

Union: CUPE 
Number of Vacancies: 2
New or Replacement: Replacement
Site: Toronto Western Hospital 
Department: Emergency Department/Senior Emergency Medicine Centre (SEMC)
Reports to: Manager
Wage Range: $29.28 - $30.10  per hour (start rate is non-negotiable)
Hours: Up to 22.50 hours per week
Shifts: 12-hour shifts –Days 0730-1930; Nights 1930-0730; Weekends; Holidays
Status: Permanent Part-Time
Closing Date: October 1, 2026

The University Health Network, where “above all else the needs of patients come first”, encompasses Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute and the Michener Institute of Education. The breadth of research, the complexity of the cases treated, and the magnitude of its educational enterprise have made UHN a national and international resource for patient care, research and education. With a long tradition of groundbreaking firsts and a purpose of “Transforming lives and communities through excellence in care, discovery and learning”, the University Health Network (UHN), Canada’s largest research teaching hospital, brings together over 16,000 employees, more than 1,200 physicians, 8,000+ students, and many volunteers. UHN is a caring, creative place where amazing people are amazing the world.

Position Summary

As a member of the Toronto Western Emergency Department & Seniors Emergency Medicine Centre (SEMC), the Ward Clerk will be assigned to work in all areas of the Emergency Department, including SEMC, in accordance with relevant legislation/standards. The Ward Clerk is a member of the inter-professional care team and is expected to maintain a collaborative and active working relationship with team members in the provision of patient care.

Duties

Performing reception responsibilities
Providing clerical support
Organizing electronic and paper information filing system
Performing patient administration functions including scheduling and coordinating appointments meetings/events, maintaining written and/or electronic calendar/schedule etc/
Coordinating unit administrative functions
Ensuring the efficient operation of the unit, within scope of authority
Performing other duties consistent with the job classification as required.

Qualifications

Completion of Grade 12 or equivalent
Completion of a recognized post-secondary office administration program at the certificate level or equivalent preferred
Minimum one (1) year recent related clerical experience
Experience working in a health care environment an asset
Knowledge of medical terminology an asset
General knowledge of office practices, processes, and procedures
Good data entry/keyboarding skills
Excellent organizational, time management and prioritization skills
Excellent interpersonal and customer service skills
Excellent verbal and written communication skills
Good problem-solving skills
Ability to produce high quality work in accordance with Hospital standards
Ability to work effectively and safely when dealing with stressful situations
Knowledge of Emergency Assistance Codes
Completion of a recognized post- secondary secretarial arts program at the certificate level or equivalent preferred
Experience working in a Microsoft Office software environment
Experience working in a health care environment preferred
Knowledge of Medical Terminology preferred
Previous on-the-job word processing and spreadsheet experience required; experience working in an Microsoft Office software environment an asset
Very good interpersonal and customer service skills
Good verbal and written communication skills

Additional Information

Why join UHN?

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

Competitive offer packages
Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)
Close access to Transit and UHN shuttle service
A flexible work environment
Opportunities for development and promotions within a large organization
Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates. Please ensure you check your email regularly. At University Health Network (UHN), artificial intelligence technologies may be used to assist in the screening, assessment, and selection of candidates for this position.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

Department: ED and Admitting

Compensation: CAD 29.28 - CAD 30.10 - hourly

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More about this job

Responsibilities

Provide reception and clerical support across the Emergency Department, including the Seniors Emergency Medicine Centre, and organize electronic and paper information systems. Coordinate patient appointments, meetings, calendars, and other unit administrative functions to support efficient operations and collaborative patient care.

Requirements

Requires Grade 12 or equivalent, at least one year of recent related clerical experience, and previous on-the-job word processing and spreadsheet experience. Preferred qualifications include a post-secondary office administration or secretarial arts certificate; healthcare experience, medical terminology knowledge, and Microsoft Office experience are also valued.

Skills

Reception
Clerical Support
Electronic and Paper Filing
Patient Administration
Appointment Scheduling
Calendar Management
Data Entry
Keyboarding
Organization
Time Management
Prioritization
Customer Service
Verbal Communication
Written Communication
Problem-Solving
Microsoft Office

Benefits

Healthcare Pension Plan
Transit Access
Shuttle Service
Flexible Work Environment
Professional Development Opportunities
Promotion Opportunities
Corporate Discounts
On-Site Gyms

Visa sponsorship

Not detected in the job text

Keywords

Emergency Department
Ward Clerk
Reception
Clerical Support
Patient Administration
Appointment Scheduling
Calendar Management
Electronic Filing
Paper Filing
Data Entry
Keyboarding
Word Processing
Spreadsheets
Microsoft Office
Medical Terminology
Emergency Assistance Codes
Office Administration
Secretarial Arts
Interprofessional Care
Customer Service
Time Management
Prioritization
Problem-Solving
Patient Care

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