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Added 1 min ago
PA
Customer Service Representative
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- Full-time
…performance, an enjoyable travel experience, and most importantly, service with a smile. Our success is due to our people, and we're looking for more great people to join our team. If you…
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We are seeking a Group Administration & Operations Manager to join our Team.

University Health Network

Ward Clerk

200 Elizabeth Street, Toronto, ON, M5G 1J5, Canada

Contract

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Job details

Job type: Contract
Apply by: Nov 12, 2026
Working hours: 37.5 Hours per Week
Posting language: English
Posted: Nov 3, 2026

Original job description

Company Description

UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.

UHN’s vision is to build A Healthier World and it’s only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.

www.uhn.ca

Job Description

Union: CUPE Clerical Bargaining Unit
New or Replacement: Replacement
Site: Toronto General Hospital
Department: Emergency
Reports to: Nurse Manager
Wage Range: $21.30 - $26.62 per hour.
Hours: 37.5 Hours per Week
Shifts: 1530-2330; Weekday; Evenings
Status: Temporary Full-Time (3 Months with Possible Extension)
Closing Date: November 12, 2026

Duties

Performing reception responsibilities
Providing clerical support
Organizing and maintaining patient charts, electronic and paper information filing systems
Performing patient administration functions including scheduling and coordinating appointments/meetings/events
Maintaining written and/or electronic calendar/schedules, etc.
Coordinating unit administrative functions
Ensuring the efficient operation of the unit, within the scope of authority
Performing other duties consistent with the job classification, as required

Qualifications

Completion of Grade 12 or equivalent
Minimum one (1) year recent related clerical experience
General knowledge of office practices, processes, and procedures
Previous on-the-job computer word processing/spreadsheet experience
Good data entry/keyboarding skills
Excellent organizational, time management and prioritization skills
Excellent interpersonal and customer service skills
Excellent verbal and written communication skills
Good problem-solving skills
Ability to produce high quality work in accordance with Hospital standards
Ability to work effectively and safely when dealing with stressful situations
Knowledge of Emergency Assistance Codes
Completion of a recognized post- secondary secretarial arts program at the certificate level or equivalent preferred
Experience working in a Microsoft Office software environment
Experience working in a health care environment preferred
Knowledge of Medical Terminology preferred

Additional Information

Why join UHN?

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

Competitive offer packages
Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)
Close access to Transit and UHN shuttle service
A flexible work environment
Opportunities for development and promotions within a large organization
Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates. Please ensure you check your email regularly. At University Health Network (UHN), artificial intelligence technologies may be used to assist in the screening, assessment, and selection of candidates for this position.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

Department: ED and Admitting

Compensation: CAD 21.30 - CAD 26.62 - hourly

Apply About employer

More about this job

Responsibilities

The Ward Clerk is responsible for performing reception duties, maintaining patient charts, and managing electronic filing systems. They also coordinate unit administrative functions and schedule appointments to ensure efficient hospital operations.

Requirements

Candidates must have a Grade 12 diploma or equivalent and at least one year of recent clerical experience. Proficiency in computer word processing, data entry, and strong organizational skills are required, with medical terminology knowledge preferred.

Skills

Reception
Clerical support
Patient charting
Data entry
Scheduling
Time management
Prioritization
Interpersonal skills
Customer service
Verbal communication
Written communication
Problem-solving
Medical terminology
Microsoft Office

Benefits

Healthcare of Ontario Pension Plan
Transit access
Shuttle service
Corporate discounts
On-site gyms

Visa sponsorship

Not detected in the job text

Keywords

Ward Clerk
Reception
Clerical
Patient Administration
Data Entry
Microsoft Office
Medical Terminology
Emergency Department
Hospital
Healthcare
Scheduling
Record Keeping
Customer Service
Time Management
Administrative Support

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