This competition is open to all applicants however; internal applicants will be given priority consideration based on minimum qualifications, or a combination of experience, skills, and abilities before external applicants are considered.
This position has a term length of one year plus one day from the date of hire.
Location - This role is hybrid with a mix of remote and in-person. Work primarily takes place at Enterprise Square, Edmonton.
Reporting to the Manager, Content Strategy, the Digital Content Coordinator works with a team to add and maintain web content on ualberta.ca for various colleges, faculties, departments and administrative units. This work involves laying out provided web content to create web pages following best practices in user experience and SEO. These tasks require knowledge of HTML and CSS, and the ability to use CSS libraries like Bootstrap 5 to create well-designed pages that improve the experience of web users.
The Digital Content Coordinator is also responsible for the day-to-day maintenance and editing of top-level University of Alberta pages and pages owned by External Relations. These activities may include building new web pages, editing current content or redesigning existing pages based on user data and good content design. The Digital Content Coordinator also supports other CMS users by responding to support tickets and contributing to a knowledge base about using the CMS. They will also participate in implementing institution-wide standards to the university web environment, including improvements to SEO, accessibility, page performance, design and user experience. Therefore, the ideal candidate would not only have experience with web content creation, but strong demonstrable experience with website management and web page design using HTML and CSS.
Responsibilities
Web Content Management and Design (60%)
- Manage and process support requests for updates and changes, ensuring effective communication with stakeholders and adherence to content strategy guidelines.
- Design and update web pages using HTML and CSS, including utilizing Bootstrap 5 for responsive layouts that work on both mobile and desktop.
- Collaborate with designers, communications partners, and content contributors to manage, lay out, and optimize web content based on best practices in user experience, SEO, and accessibility.
- Regularly build, edit, and redesign web pages for various university units, focusing on improving page performance, responsiveness, and user engagement.
Institutional Digital Content Performance (20%)
- Ensure content accuracy and timeliness through the use of CMS tools for scheduling reviews and updates.
- Support large-scale projects to enhance the university's web environment, ensuring alignment with SEO, accessibility, and site performance standards.
Web CMS Support and Training (20%)
- Respond to help desk requests from CMS users, providing troubleshooting support and guidance.
- Develop and share help documentation and best practices for SEO, usability, and design with CMS users across campus to enhance web content quality.
- Collect and analyze feedback from CMS users to propose improvements to the CMS and overall web environment.
Qualifications
- A diploma or an undergraduate degree in digital media, communications, marketing or web design, or equivalent education in a similar field.
- 2 years of combined experience in web page creation, web content management, SEO, and copyediting, preferably in a post-secondary or government environment.
- Demonstrable experience building web pages and structuring websites using HTML and CSS.
- Expert knowledge of enterprise Content Management Systems.
- Expert knowledge of best practices for web design, including responsive design, SEO and accessibility.
- Intermediate knowledge of CSS Frameworks such as Bootstrap.
- Working knowledge of Google Analytics and other digital analytics/reporting tools.
- Working knowledge of Google Workspace tools (documents, sheets, slides, Gmail, etc.).
- Working knowledge of photo editing tools to crop and compress images.
Application Instructions
Click "Apply Now" to submit your resume and cover letter.
This position is subject to all applicable terms and conditions of the collective agreement between the Governors of the University of Alberta and the Non-Academic Staff Association (NASA).
This position offers a comprehensive benefits package.
The University of Alberta, its buildings, labs and research stations are primarily located on the territory of Néhiyaw (Cree), Niitsitapi (Blackfoot), Métis, Nakoda (Stoney), Dene, Haudenosaunee (Iroquois) and Anishinaabe (Ojibway/Saulteaux), lands that are now known as part of Treaties 6, 7 and 8 and homeland of the Métis. The University of Alberta respects the sovereignty, lands, histories, languages, knowledge systems and cultures of all First Nations, Métis, and Inuit.
The University of Alberta is a community of knowledge seekers, change makers and world shapers who lead with purpose each and every day. We are home to over 14,000 faculty and staff, more than 40,000 students and a growing community of 300,000 alumni worldwide.
Your work will have a meaningful influence on a fascinating cross-section of people - from our students and community members, to our renowned researchers and innovators, making discoveries and generating solutions that make the world healthier, safer, stronger and more just. Learn more.
At the University of Alberta, we are committed to creating an inclusive and accessible hiring process for all candidates. If you require accommodations to participate in the interview process, please let us know at the time of booking your interview and we will make every effort to accommodate your needs.
We thank all applicants for their interest; however, only those individuals selected for an interview will be contacted.
All University employees have a responsibility to foster a workplace that prioritizes safety in all its forms - physical, cultural, and psychological. This is achieved by promoting a safe environment, adhering to all safety laws, policies and procedures, completing all required safety training, identifying hazards and implementing controls, reporting incidents, and contributing to a culture of belonging and respect, while endeavoring to ensure that all colleagues feel valued and safe to express their thoughts, perspectives and concerns.
The University of Alberta is committed to creating a university community where everyone feels valued, barriers to success are removed, and thriving connections are fostered. We welcome applications from all qualified persons. We encourage women, First Nations, Métis and Inuit persons, members of visible minority groups, persons with disabilities, persons of any sexual orientation or gender identity and expression, and all those who may contribute to the further diversification of ideas and the University to apply.
L’Université de l’Alberta s’engage à créer une communauté universitaire où chaque personne se sent valorisée, où les obstacles à la réussite sont éliminés et où des connexions enrichissantes peuvent se développer. Nous accueillons les demandes de toutes les personnes qualifiées. Nous encourageons les femmes; Premières nations, Métis et Inuits; membres des groupes minoritaires visibles; personnes handicapées; personnes de toute orientation sexuelle ou identité et expression de genre; et toutes les personnes qui peuvent contribuer à la diversification des idées et à l'université à postuler.
The Vice-President - External Relations leads the University of Alberta’s efforts to enhance and protect its reputation locally, nationally, and globally. This role oversees the development and execution of strategic initiatives that shape how internal and external audiences perceive the university.
With a focus on communication, engagement, and relationship-building, the Vice-President provides leadership for Communications and Marketing, Alumni Relations, Advancement, and Government and Community Relations. These teams collaborate to support the university’s brand, foster donor and alumni engagement, and establish strong connections with public and community partners.
Through these coordinated efforts, the Vice-President - External Relations ensures the university’s image, influence, and impact are advanced in alignment with its mission, values, and long-term goals.
