Senior Solutions Consultant

This competition is open to all applicants however; internal applicants will be given priority consideration based on minimum qualifications, or a combination of experience, skills, and abilities before external applicants are considered.

This position has a term length of 2 years from the hire date.

Location - This role is hybrid with a mix of remote and in-person work. Work primarily takes place at Enterprise Square.

Are you an experienced ERP Solutions expert looking to drive key enterprise systems and data management initiatives? We are hiring a Senior Solutions Consultant to serve as a critical bridge between Shared Services and Enterprise applications! In this high-impact role, you will independently lead major system updates and process improvements across cross-functional teams. You’ll be reporting to Manager, Business Support Services and partner closely with IST Enterprise Applications, HR and Finance Service Leads to oversee functional requirements and deliver scalable technical solutions.

Additionally, you will guide Functional Analysts through complex troubleshooting to ensure smooth production support. As a subject matter authority, you'll also empower campus users through robust process documentation, training materials, and continuous knowledge sharing. If you thrive in a collaborative environment where high-level analysis meets core system administration, apply today!

Responsibilities

• Directs small- to mid-sized multidisciplinary initiatives spanning business process enhancements, HR/Finance application evaluations, and the deployment of new modules or capabilities end-to-end using established project management frameworks.
• Acts as a strategic liaison between HR/Finance business units and technical teams by translating complex business processes into system requirements
• Design functional solutions that align ERP solution (Oracle/PeopleSoft) capabilities with complex business needs, ensuring scalability and compliance.
• Leads the resolution of high-impact or critical system challenges by engaging with IST Enterprise Applications managers and external service providers to ensure timely solutions
• Develop enterprise-wide process improvements using Enterprise tools (PeopleSoft/Oracle, FreshService, Tableau etc.) to enhance efficiencies.
• Handling and analyzing sensitive HR data as part of reporting and analytics activities, while ensuring strict adherence to data privacy standards, regulatory compliance, and the secure management of confidential employee information throughout the reporting lifecycle.
• Provides mentorship and training to Functional & Reporting Analysts, subject matter experts, and system users, ensuring consistent understanding of system functionality and reporting processes.

Qualifications

• Minimum Post-secondary diploma related to business application analysis, design and development, computer science, or computers systems technology
• Minimum 5 years progressive experience as a Functional or Business Analyst
• Minimum 5 years supporting or using PeopleSoft HR/Finance, Oracle Cloud or other ERP applications.
• Proficiency with SQL coding and database management tools
• Proven ability to manage and analyze large, complex data sets with a high degree of accuracy
• Strong analytical and problem-solving skills, with the ability to assess the impact of process changes within an ERP environment
• Highly organized with attention to detail, and demonstrated capacity to manage multiple priorities in a fast-paced environment
• Excellent interpersonal, verbal, and written communication skills, including the ability to document requirements clearly and collaborate effectively with stakeholders at all levels

The following are preferred qualifications:

• Professional designation in Business Analysis/Project Management from an accredited institution or recognized professional body, such as the IIBA, PMI.
• Knowledge of the post-secondary environment is an asset.

Application Instructions

Click "Apply Now" to submit your resume and cover letter.

This position is excluded from the bargaining unit.

In accordance with the Handbook of Terms and Conditions of Employment for Non-Union Employees, this position has a comprehensive benefits package and an annual salary which will be commensurate with qualifications.

The University of Alberta, its buildings, labs and research stations are primarily located on the territory of Néhiyaw (Cree), Niitsitapi (Blackfoot), Métis, Nakoda (Stoney), Dene, Haudenosaunee (Iroquois) and Anishinaabe (Ojibway/Saulteaux), lands that are now known as part of Treaties 6, 7 and 8 and homeland of the Métis. The University of Alberta respects the sovereignty, lands, histories, languages, knowledge systems and cultures of all First Nations, Métis, and Inuit.

The University of Alberta is a community of knowledge seekers, change makers and world shapers who lead with purpose each and every day. We are home to over 14,000 faculty and staff, more than 40,000 students and a growing community of 300,000 alumni worldwide.

Your work will have a meaningful influence on a fascinating cross-section of people - from our students and community members, to our renowned researchers and innovators, making discoveries and generating solutions that make the world healthier, safer, stronger and more just. Learn more.

At the University of Alberta, we are committed to creating an inclusive and accessible hiring process for all candidates. If you require accommodations to participate in the interview process, please let us know at the time of booking your interview and we will make every effort to accommodate your needs.

We thank all applicants for their interest; however, only those individuals selected for an interview will be contacted.

All University employees have a responsibility to foster a workplace that prioritizes safety in all its forms - physical, cultural, and psychological. This is achieved by promoting a safe environment, adhering to all safety laws, policies and procedures, completing all required safety training, identifying hazards and implementing controls, reporting incidents, and contributing to a culture of belonging and respect, while endeavoring to ensure that all colleagues feel valued and safe to express their thoughts, perspectives and concerns.

The University of Alberta is committed to creating a university community where everyone feels valued, barriers to success are removed, and thriving connections are fostered. We welcome applications from all qualified persons. We encourage women, First Nations, Métis and Inuit persons, members of visible minority groups, persons with disabilities, persons of any sexual orientation or gender identity and expression, and all those who may contribute to the further diversification of ideas and the University to apply.

L’Université de l’Alberta s’engage à créer une communauté universitaire où chaque personne se sent valorisée, où les obstacles à la réussite sont éliminés et où des connexions enrichissantes peuvent se développer. Nous accueillons les demandes de toutes les personnes qualifiées. Nous encourageons les femmes; Premières nations, Métis et Inuits; membres des groupes minoritaires visibles; personnes handicapées; personnes de toute orientation sexuelle ou identité et expression de genre; et toutes les personnes qui peuvent contribuer à la diversification des idées et à l'université à postuler.

Shared Services is a close-knit community of smart, approachable people who collaborate, exchange knowledge and identify solutions. Our team of experts problem-solves by collaborating with Centres of Expertise (centres providing strategic expertise and specialized services in specific functional areas), faculty and staff in order to see the whole end-to-end process and find a solution that works for the entire community. We provide advice, guidance and leadership in process, quality and accuracy.

Shared Services is a highly educated, integrated team that provides service excellence in delivering and innovating the diverse catalogue of services we are responsible for. Ultimately, we create a human, positive experience when it comes to problem-solving.

The staff who are joining Shared Services can expect to feel empowered in the service they provide and look to grow their careers with critical thinking, relationship building and ongoing learning opportunities.