Jobs in Canada

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Added 51 mins ago
NC
Inside Sales Representative
NABCO Canada Inc.
AB · Alberta, Canada
- Full-time
1 - 3 experience with technical inside sales or customer service.
Added 51 mins ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- $18 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 3 hours ago
LH
2600002981 - Unit Clerk
Lakeridge Health
Oshawa, ON
- Full-time
Must have satisfactory performance record;
Added 3 hours ago
IC
Vice President, Operations
ivari Canada
Toronto, ON
- Full-time
Define, maintain, and improve service goals for each department, focusing on excellence in the customer experience.
Added 3 hours ago
IC
Senior Underwriter
ivari Canada
Toronto, ON
- Full-time
Deliver exceptional service rooted in clarity, empathy, and professionalism.
Added 3 hours ago
IF
Conseiller(ère) en location – Programme de développement en gestion (Anjou)
Impact Fulfillment Services
Montreal, QC
- Full-time
Vous avez un intérêt pour la vente, le service à la clientèle et la gestion des affaires ? Vous souhaitez développer vos compétences commerciales tout en vous préparant à assumer davantage…
Added 3 hours ago
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Inside Sales Representative - B2B
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Calgary, AB
- Full-time
Role Description The Inside Sales Representative – B2B is a full-time, on-site role based in Calgary, AB. This position is responsible for managing and growing relationships with business…
Added 4 hours ago
S
Maintenance Millwright
Shell
Brockville, ON
- Full-time
Must have legal authorization to work in Canada on a full-time basis for anyone other than current employer · Must hold or be able to obtain the 433A Industrial Mechanic Millwright Certificate
Added 4 hours ago
D
Wealth Management Advisor
Desjardins
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- Full-time
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Added 4 hours ago
BB
Senior Microsoft Sales Associate
Best Buy Canada
Calgary, AB
- Full-time
PandoLogic. Keywords: Sales Representative, Location: Calgary, AB - T2R 0Y7
Added 4 hours ago
MI
CN - Vendor Managed Inventory Specialist
MSC Industrial Supply Co.
Wawa, ON
- Full-time
Provides communication and feedback to the sales representative and supervisor as appropriate to ensure full customer satisfaction.
Added 4 hours ago
O
Inside Sales Representative
OPENLANE
Saskatoon, SK
- Full-time
We are seeking an Inside Sales Representative with experience in maintaining and increasing dealer consignment and purchase activity. You will be part of an Inside Sales team responsible…
Added 4 hours ago
K
Technical Support Representative
Kelly
London, ON
- $21.5 CAD / hour
- Full-time
Schedule: Rotating shifts in a 24/7/365 operation; shifts change every two weeks · Pay: $21.50/hour for day shifts, plus shift premiums
Added 4 hours ago
LC
Representative, Customer Service - Supply Chain
Loblaw Companies Limited
Brampton, ON
- Full-time
Join us as a Customer Service Representative in our Supply Chain Replenishment team where we bring products from our distribution centres to our grocery and pharmacy retail stores…
Added 5 hours ago
G
Outside Sales Representative-EN
Guillevin
Mississauga, ON
- Full-time
Respond to customer needs and find appropriate solutions, based on the circumstances.
Added 5 hours ago
A
Regional Channel Representative - Western Region
ABB
Calgary, AB
- Full-time
The Smart Building & Smart Power Regional Channel Representative manages the operational and partner-facing side of channel business. This role handles channel operations, inventory…
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Technicien II en sécurité/ Technician II Security
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Montreal, QC
- Full-time
Disponibilité pour travailler sur un quart de travail de 17 h à minuit, au besoin
Added 5 hours ago
NC
Client Services Representative
NVA Canada
Toronto, ON
- Full-time
…ophthalmology appointments. We are looking for a full-time Client Service Representative to join our growing team. We are looking for someone who is able to provide exceptional client…
Added 5 hours ago
W
Warehouse Worker
Worldpac
Richmond, BC
- $20.5 to $25.5 CAD / hour
- Full-time
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may…
Added 5 hours ago
A
Regional Channel Representative - Western Region
ABB
Coquitlam, BC
- Full-time
The Smart Building & Smart Power Regional Channel Representative manages the operational and partner-facing side of channel business. This role handles channel operations, inventory…
Added 5 hours ago
M
Enablement Lead, Employee Relations, Compliance & Health and Safety Technology
Manulife
Toronto, ON · Waterloo, ON
- Full-time
Identify opportunities to leverage automation and AI-enabled capabilities to improve service delivery and operational effectiveness.
Added 5 hours ago
KT
OTR Tire Technician
Kal Tire
AB · Fort McKay, AB
- Full-time
…established a reputation for reliability, innovation and outstanding service. Our objective remains simple: to deliver services and products of measurable value to our customers. Kal Tire…
Added 5 hours ago
TH
Merchandising Execution Associate Part Time - 7038 Brandon
The Home Depot Canada
Brandon, MB
- Part-time
Merchandising Execution Associates (MEAs) perform in-store merchandising service activities such as merchandising projects, planogram maintenance, overhead organization, and display/signage…
Added 5 hours ago
TH
Merchandising Execution Associate Full Time - 7086 Winnipeg Southwest
The Home Depot Canada
Winnipeg, MB
- Full-time
Merchandising Execution Associates (MEAs) perform in-store merchandising service activities such as merchandising projects, planogram maintenance, overhead organization, and display/signage…
Added 5 hours ago
AI
Compliance and Quality Assurance Manager
Advatix, Inc.
Remote, Canada
- Full-time
- Remote
This position can be based in Detroit, Maple Grove, South Bend, Chicago or within driving distance (50 miles) of one of our locations listed

University of Alberta

Student Service Advisor

Edmonton, AB, Canada

Full-time

Apply on iaejup.fa.ocs.oraclecloud.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 13, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

This competition is open to all applicants however; internal applicants will be given priority consideration based on minimum qualifications, or a combination of experience, skills, and abilities before external applicants are considered.

There is also a Temporary Student Service Advisor opportunity available. If you would like to be considered for both opportunities, please submit an application to both competitions.

Location - This role is hybrid with a mix of remote and in-person. Work primarily takes place at North Campus, Edmonton.

Reporting to the Team Lead, Student Service Centre (SSC), the Student Service Centre Advisor supports current students, prospective students, applicants, parents, alumni and the general public by providing outstanding customer service and detailed information and navigational support concerning University of Alberta policies and procedures with respect to: admissions, registration, tuition and student fees, financial aid and scholarship information, student records and transcripts, exams, and convocation. Advisors will also be knowledgeable about what services are offered by other offices/units across campus so that they are able to advise appropriately on expected processes and also make effective referrals. Services are provided to all categories of students; this includes prospective students and current graduate and undergraduate students.

Responsibilities

Adheres to all legal and regulatory student advising requirements, including ATIA legislation and University policies.
Interprets policy, procedures, and programs as they pertain to students, both current and prospective, specifically graduate, undergraduate, Aboriginal, international, mature, and nontraditional students.
Provides comprehensive advice to students, parents, faculty, and school counsellors in person, via email and/or electronic communication tools (chats, instant messenger) and by telephone, regarding admission requirements, admission processes, residence and housing options, student records, ATIA fee assessment, financial aid and support, student awards, academic programs, registration, examinations, and convocation procedures.
Provides one-on-one advising sessions to current and prospective students regarding program requirements, admission criteria and transfer requirements, including transfer credit information, requiring thorough knowledge of UAlberta’s admission and transfer credit policies, including Alberta Council on Admissions and Transfer (ACAT).
Uses knowledge of systems, policies, procedures, and exercises professional judgment to solve unusual or complex problems.
Anticipates needs and proactively responds to requests, providing subject matter expertise, professional advice, and recommendations extending beyond a student’s initial request.
Provides effective and appropriate referrals to other departments when necessary for problem resolution and services and ensures that students are provided with basic information about why they have been referred and the processes they will encounter. This requires extensive knowledge of other services provided on campus and how those services are administered and under what circumstances.
Advises students of University of Alberta policies with respect to course withdrawal, examinations, academic standing, and fee assessment.
In partnership with the National Recruitment division and the Campus Visit Program, participates in recruitment activities to advise prospective students, parents, school counsellors, and others of the current admission requirements and application.

Qualifications

A post-secondary degree in a related field (e.g., Adult Education, Management, Public Administration, Education, Leadership, Cognitive Psychology, or Psychology of Learning), along with a minimum of two to three years of directly related experience working in a university student services environment, is required. Equivalent combinations of related education and experience may be considered.
Demonstrated ability to develop and maintain positive, professional, and collaborative working relationships with internal and external clients and stakeholders.
Ability to work independently while contributing effectively as a collaborative team member and positive representative of the Student Service Centre and the University of Alberta.
Ability to interact knowledgeably, respectfully, and effectively with diverse individuals representing a broad range of backgrounds, credentials, abilities, and literacy/language levels.
Excellent verbal, written, and interpersonal communication skills, with exceptional attention to detail and accuracy.
Excellent time management skills, with the proven ability to prioritize competing demands, manage multiple tasks, and meet deadlines in a fast-paced environment while maintaining a high level of accuracy.
Strong analytical, organizational, and problem-solving skills, including the ability to assess issues and determine when escalation is appropriate.
Ability to triage and appropriately refer students who are in distress while maintaining strict confidentiality and adhering to FOIP, records management protocols, UAPPOL, and other applicable University policies and legislation.
Working knowledge of University of Alberta policies, processes, colleges, faculties, administrative units, and student services, including the Discrimination, Harassment, and Duty to Accommodate Policy, the Code of Student Behaviour, Helping Individuals at Risk, and FOIP.
Proficiency with electronic records, databases, communication platforms, and learning management systems. Intermediate or higher proficiency with Microsoft 365, Google Workspace, and eClass (Moodle) is preferred.
Experience using PeopleSoft Student Administration (Campus Solutions) is considered an asset.
Demonstrated commitment to supporting the University of Alberta's values of diversity, equity, inclusion, accessibility, and belonging.
The successful candidate will demonstrate the following behavioural competencies:
- Communication
- Customer Service Excellence
- Interpersonal Communication
- Problem Solving
- Teamwork

Application Instructions

Click "Apply Now" to submit your resume and cover letter.

This competition may be used to fill multiple positions.

This position is subject to all applicable terms and conditions of the collective agreement between the Governors of the University of Alberta and the Non-Academic Staff Association (NASA).

This position offers a comprehensive benefits package.

The University of Alberta, its buildings, labs and research stations are primarily located on the territory of Néhiyaw (Cree), Niitsitapi (Blackfoot), Métis, Nakoda (Stoney), Dene, Haudenosaunee (Iroquois) and Anishinaabe (Ojibway/Saulteaux), lands that are now known as part of Treaties 6, 7 and 8 and homeland of the Métis. The University of Alberta respects the sovereignty, lands, histories, languages, knowledge systems and cultures of all First Nations, Métis, and Inuit.

The University of Alberta is a community of knowledge seekers, change makers and world shapers who lead with purpose each and every day. We are home to over 14,000 faculty and staff, more than 40,000 students and a growing community of 300,000 alumni worldwide.

Your work will have a meaningful influence on a fascinating cross-section of people - from our students and community members, to our renowned researchers and innovators, making discoveries and generating solutions that make the world healthier, safer, stronger and more just. Learn more.

At the University of Alberta, we are committed to creating an inclusive and accessible hiring process for all candidates. If you require accommodations to participate in the interview process, please let us know at the time of booking your interview and we will make every effort to accommodate your needs.

We thank all applicants for their interest; however, only those individuals selected for an interview will be contacted.

All University employees have a responsibility to foster a workplace that prioritizes safety in all its forms - physical, cultural, and psychological. This is achieved by promoting a safe environment, adhering to all safety laws, policies and procedures, completing all required safety training, identifying hazards and implementing controls, reporting incidents, and contributing to a culture of belonging and respect, while endeavoring to ensure that all colleagues feel valued and safe to express their thoughts, perspectives and concerns.

The University of Alberta is committed to creating a university community where everyone feels valued, barriers to success are removed, and thriving connections are fostered. We welcome applications from all qualified persons. We encourage women, First Nations, Métis and Inuit persons, members of visible minority groups, persons with disabilities, persons of any sexual orientation or gender identity and expression, and all those who may contribute to the further diversification of ideas and the University to apply.

L’Université de l’Alberta s’engage à créer une communauté universitaire où chaque personne se sent valorisée, où les obstacles à la réussite sont éliminés et où des connexions enrichissantes peuvent se développer. Nous accueillons les demandes de toutes les personnes qualifiées. Nous encourageons les femmes; Premières nations, Métis et Inuits; membres des groupes minoritaires visibles; personnes handicapées; personnes de toute orientation sexuelle ou identité et expression de genre; et toutes les personnes qui peuvent contribuer à la diversification des idées et à l'université à postuler.

The Office of the Registrar (RO) plays a key role in every aspect of the student experience, from recruitment to graduation and beyond. The RO also supports the broader campus community, including faculties, departments, and other units.

Apply on iaejup.fa.ocs.oraclecloud.com About employer

More about this job

Responsibilities

The Student Service Advisor provides comprehensive navigational support and information to students, parents, and alumni regarding university policies, admissions, and financial aid. They also act as a subject matter expert to resolve complex student issues and facilitate effective referrals to other campus departments.

Requirements

Candidates must possess a post-secondary degree in a related field and at least two to three years of experience in a university student services environment. Proficiency in electronic records systems and strong interpersonal communication skills are essential for success in this role.

Skills

Customer service
Student advising
Policy interpretation
Problem solving
Communication
Time management
Analytical skills
Organizational skills
Interpersonal skills
Database management
Microsoft 365
Google Workspace
Conflict resolution
Triage
Confidentiality

Visa sponsorship

Not detected in the job text

Keywords

Student Service Advisor
University of Alberta
Admissions
Registration
Financial Aid
Student Records
ATIA
FOIP
UAPPOL
PeopleSoft
Microsoft 365
Google Workspace
eClass
Moodle
Academic Advising
Higher Education
Student Support
Recruitment
Policy Compliance
Data Management
Administrative Support
Conflict Resolution
Diversity and Inclusion
Campus Solutions

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Work requirements

Jobs in Canada