Find work in Canada.

530,199 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 2 mins ago
Financial Service Representative
Money Mart
Mississauga, ON
Financial Service Representatives support Money Mart customers by understanding their financial needs and connecting them with suitable products and services. In this role, Team Members…
Added 2 mins ago
Financial Service Representative
Money Mart
Mississauga, ON
Financial Service Representatives support Money Mart customers by understanding their financial needs and connecting them with suitable products and services. In this role, Team Members…
Added 2 mins ago
Financial Service Representative
Money Mart
Toronto, ON
Financial Service Representatives support Money Mart customers by understanding their financial needs and connecting them with suitable products and services. In this role, Team Members…
Added 2 mins ago
Financial Service Representative
Money Mart
Toronto, ON
Financial Service Representatives support Money Mart customers by understanding their financial needs and connecting them with suitable products and services. In this role, Team Members…
Added 2 mins ago
Financial Service Representative
Money Mart
Toronto, ON
Financial Service Representatives support Money Mart customers by understanding their financial needs and connecting them with suitable products and services. In this role, Team Members…
Added 3 mins ago
H
Office Administrative Assistant
HealthCareersInSask.ca
Yorkton, SK
- Part-time
Job Description: Provides a wide range of administrative support and coordination of clerical/financial services to a variety of department(s) and/or program(s) and/or facility(ies).
Added 3 mins ago
Continuing Care Assistant
HealthCareersInSask.ca
North Battleford, SK
…Authority (SHA) is committed to providing coordinated quality services that are seamless, safe and…
Added 3 mins ago
H
Continuing Care Assistant
HealthCareersInSask.ca
Prince Albert, SK
- Full-time
…Authority (SHA) is committed to providing coordinated quality services that are seamless, safe and…
Added 3 mins ago
H
Admin Assistant
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
Job Description: The Administrative Assistant is directly accountable to the Executive Director, Provincial Services – Tertiary Care of the Saskatchewan Health Authority and provides…
Added 3 mins ago
R
Private Banker
RBC
Mississauga, ON
- Full-time
…Structures team as credit experts for credit advice and solutions; support the teams by respecting and reinforcing role clarity to deliver on client…
Added 3 mins ago
T
PIA Client Service Associate
TD
Burlington, ON
- Full-time
…role, you will provide dedicated specialized administrative support to an Investment Advisor or team of Advisors on diverse assignments. You may also correspond with clients and other…
Added 3 mins ago
C
First Nations/Métis/Inuit Candidates - Banking Centre Roles (Vancouver)
CIBC
Burnaby, BC · Richmond, BC · Vancouver, BC · Ottawa, ON
- Full-time
…fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day banking needs. As a Client Service Representative, whether it’s…
Added 3 mins ago
Sales Associate, Sales & Partnerships - Scotia iTRADE (Mandarin/Cantonese)
Scotiabank
Toronto, ON
Thorough understanding of Scotia iTRADE products, process, policy and services to be able to provide a high level of service & support while displaying confidence & expertise .
Added 3 mins ago
HI
Client Care Representative - Auto Insurance Trainee
HUB International
Kamloops, BC
- Full-time
Whether you’re starting out or leveling up, you’ll find the resources to evolve, the support to take on more and a team ready to back you at every stage.
Added 3 mins ago
UH
Kainaiwa Children’s Services Corporation - Manager (IGR)
UpSourced HR
AB · Standoff, Alberta
- Full-time
Federal First Nation Representative Services (FNRS): Representatives defined by First Nations and funded to support First Nations when children and families are involved, or at risk of…
Added 3 mins ago
T
Full Time Sales Representative - Portage Place
TELUS
Winnipeg, MB
- Full-time
We strive to ensure you have the support and resources you need to be successful at work and at home
Added 3 mins ago
FC
Représentant des opérations bilingue (Transferts NELTC) / Operations Representative Bilingual (ATON Transfers)
Fidelity Canada
Montreal, QC
- Full-time
Services de compensation Fidelity Canada (SCFC) est le principal courtier indépendant en matière de compensation et de garde sur le marché canadien. Nous offrons l’exécution des…
Added 3 mins ago
E
Customer Service Representative
ENMAX
Calgary, AB · ENMAX Place, Calgary, AB
- Part-time
…matters to you. We’re proud of who we are and the work we do to support our communities and customers who depend on us, because at ENMAX, we’re lighting the way…
Added 18 mins ago
MF
Summer Intern 2027 - Asset Management Operations Technology)
Mackenzie Financial Corporation
Toronto, ON · Greater Toronto Area, ON
- Other
…billion in assets. It offers financial planning and investment services to over two million Canadians through IG Wealth Management and Mackenzie…
Added 18 mins ago
HR
Front Desk Agent - Hotel Operations
Hard Rock Hotel & Casino Ottawa
Ottawa, ON · Hard Rock Hotel & Casino Ottawa
- $20.05 CAD / hour
- Part-time
…professionalism and efficiency. The agent provides information on hotel services, casino amenities, and promotions. They coordinate with other departments to ensure smooth, high‑quality…
Added 33 mins ago
CS
Community Disability Worker I (Part-time)
Catholic Social Services
Lloydminster, AB · Vermilion, AB
- Part-time
Catholic Social Services is committed to fostering a diverse and representative workforce. In an effort to enrich our agency and reflect the communities we serve, we welcome applications…
Added 33 mins ago
Production Planner - FAL
Westerkirk
Calgary, AB
…design, production, maintenance, repair, and overhaul (MRO) services. Our operations are supported by a team of skilled engineers, technicians, and industry professionals who are dedicated…
Added 33 mins ago
Territory Sales Representative
Alta Equipment Group
Quebec, QC
Alta Material Handling is seeking a full-time Territory Sales Representative for the Quebec region. The Territory Sales Manager has a crucial role of driving sales growth and expanding the…
Added 33 mins ago
Retail - Sales Representative
Wirelessdna
Brantford, ON
…customer loyalty by constantly answering questions, pitching services and providing advice on the most suitable devices and plans. Most of all they are strong team players who demonstrate a…
Added 33 mins ago
GO
Service Desk Analyst
Government of Nunavut Recruitment
Iqaluit, NU
- Full-time
…Nunavut’s (GN) Help Desk team that provides first-line technical support to GN employees, resolving IT-related issues and service requests at first contact whenever possible. This position…

University of Alberta

Student Service Advisor

Edmonton, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 13, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

This competition is open to all applicants however; internal applicants will be given priority consideration based on minimum qualifications, or a combination of experience, skills, and abilities before external applicants are considered.

There is also a Temporary Student Service Advisor opportunity available. If you would like to be considered for both opportunities, please submit an application to both competitions.

Location - This role is hybrid with a mix of remote and in-person. Work primarily takes place at North Campus, Edmonton.

Reporting to the Team Lead, Student Service Centre (SSC), the Student Service Centre Advisor supports current students, prospective students, applicants, parents, alumni and the general public by providing outstanding customer service and detailed information and navigational support concerning University of Alberta policies and procedures with respect to: admissions, registration, tuition and student fees, financial aid and scholarship information, student records and transcripts, exams, and convocation. Advisors will also be knowledgeable about what services are offered by other offices/units across campus so that they are able to advise appropriately on expected processes and also make effective referrals. Services are provided to all categories of students; this includes prospective students and current graduate and undergraduate students.

Responsibilities

Adheres to all legal and regulatory student advising requirements, including ATIA legislation and University policies.
Interprets policy, procedures, and programs as they pertain to students, both current and prospective, specifically graduate, undergraduate, Aboriginal, international, mature, and nontraditional students.
Provides comprehensive advice to students, parents, faculty, and school counsellors in person, via email and/or electronic communication tools (chats, instant messenger) and by telephone, regarding admission requirements, admission processes, residence and housing options, student records, ATIA fee assessment, financial aid and support, student awards, academic programs, registration, examinations, and convocation procedures.
Provides one-on-one advising sessions to current and prospective students regarding program requirements, admission criteria and transfer requirements, including transfer credit information, requiring thorough knowledge of UAlberta’s admission and transfer credit policies, including Alberta Council on Admissions and Transfer (ACAT).
Uses knowledge of systems, policies, procedures, and exercises professional judgment to solve unusual or complex problems.
Anticipates needs and proactively responds to requests, providing subject matter expertise, professional advice, and recommendations extending beyond a student’s initial request.
Provides effective and appropriate referrals to other departments when necessary for problem resolution and services and ensures that students are provided with basic information about why they have been referred and the processes they will encounter. This requires extensive knowledge of other services provided on campus and how those services are administered and under what circumstances.
Advises students of University of Alberta policies with respect to course withdrawal, examinations, academic standing, and fee assessment.
In partnership with the National Recruitment division and the Campus Visit Program, participates in recruitment activities to advise prospective students, parents, school counsellors, and others of the current admission requirements and application.

Qualifications

A post-secondary degree in a related field (e.g., Adult Education, Management, Public Administration, Education, Leadership, Cognitive Psychology, or Psychology of Learning), along with a minimum of two to three years of directly related experience working in a university student services environment, is required. Equivalent combinations of related education and experience may be considered.
Demonstrated ability to develop and maintain positive, professional, and collaborative working relationships with internal and external clients and stakeholders.
Ability to work independently while contributing effectively as a collaborative team member and positive representative of the Student Service Centre and the University of Alberta.
Ability to interact knowledgeably, respectfully, and effectively with diverse individuals representing a broad range of backgrounds, credentials, abilities, and literacy/language levels.
Excellent verbal, written, and interpersonal communication skills, with exceptional attention to detail and accuracy.
Excellent time management skills, with the proven ability to prioritize competing demands, manage multiple tasks, and meet deadlines in a fast-paced environment while maintaining a high level of accuracy.
Strong analytical, organizational, and problem-solving skills, including the ability to assess issues and determine when escalation is appropriate.
Ability to triage and appropriately refer students who are in distress while maintaining strict confidentiality and adhering to FOIP, records management protocols, UAPPOL, and other applicable University policies and legislation.
Working knowledge of University of Alberta policies, processes, colleges, faculties, administrative units, and student services, including the Discrimination, Harassment, and Duty to Accommodate Policy, the Code of Student Behaviour, Helping Individuals at Risk, and FOIP.
Proficiency with electronic records, databases, communication platforms, and learning management systems. Intermediate or higher proficiency with Microsoft 365, Google Workspace, and eClass (Moodle) is preferred.
Experience using PeopleSoft Student Administration (Campus Solutions) is considered an asset.
Demonstrated commitment to supporting the University of Alberta's values of diversity, equity, inclusion, accessibility, and belonging.
The successful candidate will demonstrate the following behavioural competencies:
- Communication
- Customer Service Excellence
- Interpersonal Communication
- Problem Solving
- Teamwork

Application Instructions

Click "Apply Now" to submit your resume and cover letter.

This competition may be used to fill multiple positions.

This position is subject to all applicable terms and conditions of the collective agreement between the Governors of the University of Alberta and the Non-Academic Staff Association (NASA).

This position offers a comprehensive benefits package.

The University of Alberta, its buildings, labs and research stations are primarily located on the territory of Néhiyaw (Cree), Niitsitapi (Blackfoot), Métis, Nakoda (Stoney), Dene, Haudenosaunee (Iroquois) and Anishinaabe (Ojibway/Saulteaux), lands that are now known as part of Treaties 6, 7 and 8 and homeland of the Métis. The University of Alberta respects the sovereignty, lands, histories, languages, knowledge systems and cultures of all First Nations, Métis, and Inuit.

The University of Alberta is a community of knowledge seekers, change makers and world shapers who lead with purpose each and every day. We are home to over 14,000 faculty and staff, more than 40,000 students and a growing community of 300,000 alumni worldwide.

Your work will have a meaningful influence on a fascinating cross-section of people - from our students and community members, to our renowned researchers and innovators, making discoveries and generating solutions that make the world healthier, safer, stronger and more just. Learn more.

At the University of Alberta, we are committed to creating an inclusive and accessible hiring process for all candidates. If you require accommodations to participate in the interview process, please let us know at the time of booking your interview and we will make every effort to accommodate your needs.

We thank all applicants for their interest; however, only those individuals selected for an interview will be contacted.

All University employees have a responsibility to foster a workplace that prioritizes safety in all its forms - physical, cultural, and psychological. This is achieved by promoting a safe environment, adhering to all safety laws, policies and procedures, completing all required safety training, identifying hazards and implementing controls, reporting incidents, and contributing to a culture of belonging and respect, while endeavoring to ensure that all colleagues feel valued and safe to express their thoughts, perspectives and concerns.

The University of Alberta is committed to creating a university community where everyone feels valued, barriers to success are removed, and thriving connections are fostered. We welcome applications from all qualified persons. We encourage women, First Nations, Métis and Inuit persons, members of visible minority groups, persons with disabilities, persons of any sexual orientation or gender identity and expression, and all those who may contribute to the further diversification of ideas and the University to apply.

L’Université de l’Alberta s’engage à créer une communauté universitaire où chaque personne se sent valorisée, où les obstacles à la réussite sont éliminés et où des connexions enrichissantes peuvent se développer. Nous accueillons les demandes de toutes les personnes qualifiées. Nous encourageons les femmes; Premières nations, Métis et Inuits; membres des groupes minoritaires visibles; personnes handicapées; personnes de toute orientation sexuelle ou identité et expression de genre; et toutes les personnes qui peuvent contribuer à la diversification des idées et à l'université à postuler.

The Office of the Registrar (RO) plays a key role in every aspect of the student experience, from recruitment to graduation and beyond. The RO also supports the broader campus community, including faculties, departments, and other units.

Apply About employer

More about this job

Responsibilities

The Student Service Advisor provides comprehensive navigational support and information to students, parents, and alumni regarding university policies, admissions, and financial aid. They also act as a subject matter expert to resolve complex student issues and facilitate effective referrals to other campus departments.

Requirements

Candidates must possess a post-secondary degree in a related field and at least two to three years of experience in a university student services environment. Proficiency in electronic records systems and strong interpersonal communication skills are essential for success in this role.

Skills

Customer service
Student advising
Policy interpretation
Problem solving
Communication
Time management
Analytical skills
Organizational skills
Interpersonal skills
Database management
Microsoft 365
Google Workspace
Conflict resolution
Triage
Confidentiality

Visa sponsorship

Not detected in the job text

Keywords

Student Service Advisor
University of Alberta
Admissions
Registration
Financial Aid
Student Records
ATIA
FOIP
UAPPOL
PeopleSoft
Microsoft 365
Google Workspace
eClass
Moodle
Academic Advising
Higher Education
Student Support
Recruitment
Policy Compliance
Data Management
Administrative Support
Conflict Resolution
Diversity and Inclusion
Campus Solutions

Report this job