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Added 10 mins ago
Business Development Executive (Nuclear)
Calian in Space & Technology
Toronto, ON
Full-time
…someone who understands how nuclear utilities, regulators, and project teams buy services, and who can build the kind of long-cycle relationships that translate into multi-year…
Added 10 mins ago
ServiceNow Systems Administrator
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
$55 to $65 CAD / hour
Contract
This client is a leading financial services and banking institution operating across Canada, with a large technology and IT services organization employing professionals including solutions…
Added 10 mins ago
Le ou la Représentant(e) des ventes internes bilingue/Bilingual Inside Sales Representative
SAMSON Controls Inc. Canada
Laval, QC
$60,000 to $70,000 CAD / year
Full-time
…responsable non seulement de promouvoir l’ensemble des produits et services SAMSON afin d’atteindre les objectifs de vente de l’entreprise, mais aussi de suivre la stratégie corporative et…
Added 10 mins ago
Program Manager - IT III
Robertson & Company Ltd.
Waterloo, ON
Contract
Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management,…
Added 10 mins ago
Associate Director, Digital
Touché!
Toronto, ON
Full-time
…video, and emerging digital channels, while channel specialists lead much of the platform-level activation and optimization. You will also serve as a senior partner to the Director and…
Added 10 mins ago
Project Coordinator
Affinity
Vancouver, BC
Contract
Our client is seeking an experienced Project Coordinator to provide coordination support across a diverse portfolio of business, operational, service delivery, and technology-enabled…
Added 10 mins ago
Senior Account Manager
helloDarwin
Montreal, QC
Full-time
Lead discovery meetings to understand each client's projects, financial priorities and operational challenges
Added 10 mins ago
Senior Manager, Client & Advisory Services-EN
Canadian Forces Morale and Welfare Services
Ottawa, ON
$112,490 to $140,650 CAD / year
Full-time
Are you passionate about leading high-performing teams and delivering exceptional client experience? As the Senior Manager, Client and Advisory Services, you will play a key leadership role…
Added 11 mins ago
Senior Customer Engineer, Named - Toronto Canada
Cloudflare
Toronto, ON
Technical Validation: Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero…
Added 11 mins ago
Intermediate Architect
WSP
Winnipeg, MB
Full-time
…in shaping secure, resilient environments, A49 is poised to lead the delivery of major National Defence projects across the country - projects that strengthen Canada’s defence capabilities…
Added 11 mins ago
Senior Architect
WSP
Winnipeg, MB
Full-time
…in shaping secure, resilient environments, A49 is poised to lead the delivery of major National Defence projects across the country - projects that strengthen Canada’s defence capabilities…
Added 27 mins ago
Senior Director, Clinical Operations
Sitero LLC
Mississauga, ON
Full-time
Sitero is an emerging leader in Clinical services and software solutions for the life sciences industry. We have experience and expertise in a diverse range of therapeutic areas and focus…
Added 40 mins ago
Senior Director Clinical Operations
Sitero
Mississauga, ON
Full-time
Sitero is an emerging leader in Clinical services and software solutions for the life sciences industry. We have experience and expertise in a diverse range of therapeutic areas and focus…
Added 40 mins ago
Manager, Services North America
Prophix
Toronto, ON · Etobicoke, ON
Full-time
As Manager, Professional Services, you'll lead a team of Consultants and Solution Architects delivering Prophix One implementations for finance teams across North America, balancing…
Added 40 mins ago
Senior Consultant, Risk & Compliance
Cyberium Group
Richmond, BC
Part-time
Lead and participate in client interviews, walkthroughs, workshops, and stakeholder discussions with technical, operational, and business teams.
Added 41 mins ago
Senior Product Manager, Commercial Lending Decisioning & Insights (English/Spanish)
Scotiabank
Toronto, ON
…Analytics and Engineering partners to ensure user experience across client segments that is logical, engaging, and accessible. Engage day to day with the scrum teams, clarifying questions…
Added 41 mins ago
Implementation Consultant
Prophix
Remote, Canada
Remote
…through go-live and into the first weeks of live use. You run the project, design the solution, configure the platform, and train the client’s team, working largely independently while…
Added 41 mins ago
Manager, Services North America
Prophix
Remote, Canada
Remote
As Manager, Professional Services, you'll lead a team of Consultants and Solution Architects delivering Prophix One implementations for finance teams across North America, balancing…
Added 41 mins ago
Project Electrical Engineer - Advanced Power Generation
Black & Veatch Family of Companies
Calgary, AB
Communicates client interests and drivers to project team members and develops approaches to accommodate these concerns in the performance of the work on low to moderately complex projects.
Added 41 mins ago
Community Lead, L'Avenue (Montreal)
WeWork
Montreal, QC · L'Avenue
Full-time
…Que vous souteniez une clientèle de membres diversifiés ou un client majeur, vous agirez comme un responsable fiable et digne de confiance, axé sur la satisfaction des membres, l'excellence…
Added 41 mins ago
Project Manager (CRM)
VML Canada (English)
Montreal, QC
…innovative and human first, award-winning work for blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's. The…
Added 56 mins ago
Senior Business Analyst
Fraser Health
BC · Fraser Health, British Columbia
Full-time
…the analysis and documentation of business requirements for client-facing and internal Informatics services delivery processes for business, clinical, and systems support services within…
Added 56 mins ago
Lead Technical Data Analyst - Data Warehouse Services
Aylo Careers
Montreal, QC
The Data Warehouse Services team plays a vital role in our organization. They are responsible for storing vast quantities of data from many sources and responsible for disseminating data…
Added 56 mins ago
Senior Risk Manager
Turner & Townsend
Calgary, AB
Full-time
We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner &…
Added 56 mins ago
System Analyst
Aon Corporation
Calgary, AB · AB · Vancouver, BC · Toronto, ON · Edmonton, Alberta
Full-time
The System Analyst is responsible for the conversion of client requirements into standard technical requirement templates for the TBS system. The SA delivers clear guidance and solutions to…

University of Alberta

Technology Coach

Edmonton, AB, Canada

Job type: Part-time
Apply by: Oct 8, 2026
Working hours: 3-8 hours per week
Posting language: English
Posted: Sep 23, 2026

Apply About employer

Applications open in a new tab.

Original job description

This competition is restricted to currently enrolled students of the University of Alberta.

This position has an end date of March 31, 2027.

Location - This role is in-person at North Campus Edmonton.

We’re looking for someone who loves teaching, learning new technology skills, and helping others learn. On-job training for all technology will be provided.

Reporting to the Learning Consultant, the Technology Coach works closely with Faculty of Education staff, students, and instructors. The P/T position allows the successful applicant to demonstrate their knowledge and passion for educational technology. The Technology Coach will cultivate positive experiences for all guests as they learn and get support.

The ideal candidate will have exceptional customer service skills and office experience is a plus. They will need to demonstrate flexibility, organizational skills, problem-solving, communication skills, and the ability to prioritize.

TechinEd provides an ideal learning environment for students, staff, instructors, and faculty in the Faculty of Education to develop their critical digital literacies in the areas of teaching, learning, research and administration. We believe in discovery learning and, thanks to the variety of technology tools and services available, TechinEd provides an excellent environment for this to happen. For more information, visit http://techined.ualberta.ca/elc.

This position starts October 19, and the candidate MUST be available for at least three hour shifts during the day (9:00 am - 3:00 pm), with the possibility of rare afternoon/evening work, for a minimum of 3 hr/week to a maximum of 37.5 hr/week. Most tech coaches will work 3-8 hours per week.

Preference will be given to strong candidates with availability from 9:00 am - 3:00 pm for at least two three-hour shifts Monday - Friday.

Applicants MUST attach their availability for the Fall and Winter semesters.

Applicants MUST be current students enrolled at the University of Alberta, and undergraduate Education students are strongly preferred.

Education students MUST NOT be enrolled for their AFX during the Fall or Winter school semesters.

Responsibilities

Support the front desk
Greet visitors professionally, determining the nature and purpose of visit
Triage incoming requests (phone, email, in-person) to the appropriate team member
Connect clients with internal and external resources when necessary
Track incoming requests, ensuring client satisfaction
Manage room bookings via Google calendars
Perform other related duties as required

Support TechinEd clients:

Provide troubleshooting for a variety of hardware and software
Support students with a wide variety of technology
Provide tutoring and/or training on the use of the TechinEd technologies
Provide video/audio recording and editing services as requested
Provide support for online classes via Zoom
Deliver presentations for students, staff, and faculty
Work with faculty and staff on developing and supporting projects like digital storytelling screencasting and podcasting basic video editing developing/maintaining various websites (Google Sites, WordPress, Wix) maintaining a mini Maker space
Maintain accurate records and logs interactions
Develop learning resources as requested, such as tutorials and tip sheets
Test and learn new technologies as they become available
Participants on project teams as required; project work may include supporting eClass development, course delivery, faculty websites and research projects

Qualifications

Required Qualifications:

High School Diploma, current U of A Student
Basic familiarity with Mac and Windows operating systems, printing, scanning, etc.

Preferred Qualifications:

Faculty of Education undergraduate students preferred
1-2 years teaching or informal teaching experience is preferred
Experience with the following is an asset:
- Google Apps
- Artificial Intelligence (particularly GenAi in an educational setting)
- MS Office suite
- SMARTBoard technology (an asset, but not required)
- Audio, photo, and video recording and editing (an asset, but not required)
- Web 2.0 tools
- Web Conferencing tools
- Canvas

The successful candidate will demonstrate the following attributes:

Polite, courteous, punctual, flexible, dependable, and professional
Strong communication skills, both oral and written
Ability to problem solve and show initiative in the workplace
A demonstrated interest in educational technology

Application Instructions

Click "Apply Now" to submit your resume and cover letter.

This position is subject to all applicable terms and conditions of the collective agreement between the Governors of the University of Alberta and the Non-Academic Staff Association (NASA).

The University of Alberta, its buildings, labs and research stations are primarily located on the territory of Néhiyaw (Cree), Niitsitapi (Blackfoot), Métis, Nakoda (Stoney), Dene, Haudenosaunee (Iroquois) and Anishinaabe (Ojibway/Saulteaux), lands that are now known as part of Treaties 6, 7 and 8 and homeland of the Métis. The University of Alberta respects the sovereignty, lands, histories, languages, knowledge systems and cultures of all First Nations, Métis, and Inuit.

The University of Alberta is a community of knowledge seekers, change makers and world shapers who lead with purpose each and every day. We are home to over 14,000 faculty and staff, more than 40,000 students and a growing community of 300,000 alumni worldwide.

Your work will have a meaningful influence on a fascinating cross-section of people - from our students and community members, to our renowned researchers and innovators, making discoveries and generating solutions that make the world healthier, safer, stronger and more just. Learn more.

At the University of Alberta, we are committed to creating an inclusive and accessible hiring process for all candidates. If you require accommodations to participate in the interview process, please let us know at the time of booking your interview and we will make every effort to accommodate your needs.

We thank all applicants for their interest; however, only those individuals selected for an interview will be contacted.

All University employees have a responsibility to foster a workplace that prioritizes safety in all its forms - physical, cultural, and psychological. This is achieved by promoting a safe environment, adhering to all safety laws, policies and procedures, completing all required safety training, identifying hazards and implementing controls, reporting incidents, and contributing to a culture of belonging and respect, while endeavoring to ensure that all colleagues feel valued and safe to express their thoughts, perspectives and concerns.

The University of Alberta is committed to creating a university community where everyone feels valued, barriers to success are removed, and thriving connections are fostered. We welcome applications from all qualified persons. We encourage women, First Nations, Métis and Inuit persons, members of visible minority groups, persons with disabilities, persons of any sexual orientation or gender identity and expression, and all those who may contribute to the further diversification of ideas and the University to apply.

L’Université de l’Alberta s’engage à créer une communauté universitaire où chaque personne se sent valorisée, où les obstacles à la réussite sont éliminés et où des connexions enrichissantes peuvent se développer. Nous accueillons les demandes de toutes les personnes qualifiées. Nous encourageons les femmes; Premières nations, Métis et Inuits; membres des groupes minoritaires visibles; personnes handicapées; personnes de toute orientation sexuelle ou identité et expression de genre; et toutes les personnes qui peuvent contribuer à la diversification des idées et à l'université à postuler.

The Faculty of Education is consistently ranked among the top faculties of education in Canada and globally. It is home to award-winning educators, internationally recognized researchers, and socially engaged scholars. With a commitment to inclusive excellence, the faculty supports K–12 education, professional development, and advanced scholarship, shaping the next generation of teachers, leaders, and policymakers who make a difference in classrooms and communities.

Apply About employer

More about this job

Responsibilities

Support the front desk by greeting visitors, triaging requests, managing room bookings, tracking client interactions, and connecting people with appropriate resources. Help clients use educational technologies through troubleshooting, tutoring, training, media services, online-class support, presentations, learning resources, and project work.

Requirements

Applicants must be current University of Alberta students with a high school diploma and basic familiarity with Mac and Windows operating systems and common peripherals. Education undergraduates are strongly preferred, along with teaching experience and familiarity with tools such as Google Apps, Microsoft Office, AI, SMARTBoards, media editing, web conferencing, and Canvas; strong communication, customer service, flexibility, organization, and problem-solving are also expected.

Skills

Customer Service
Communication
Problem-Solving
Organization
Prioritization
Flexibility
Technology Troubleshooting
Tutoring
Training
Video and Audio Editing
Presentation Delivery
Record-Keeping
Digital Literacy
Teaching
Initiative

Visa sponsorship

Not detected in the job text

Keywords

Educational Technology
Customer Service
Front Desk Support
Technology Troubleshooting
Mac
Windows
Google Apps
Generative AI
Microsoft Office
SMARTBoard
Audio Recording
Photo Editing
Video Recording
Video Editing
Web 2.0 Tools
Web Conferencing
Canvas
Zoom
Google Calendar
Google Sites
WordPress
Wix
Digital Storytelling
Screencasting
Podcasting
eClass
Online Classes
Learning Resources
Tutoring
Digital Literacy

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